I ordered two grinders around Tuesday, and now I’m sitting here Saturday morning still looking at “On Its Way to USPS.” USPS hasn’t even received the package yet. Then I found out their shipping... もっと見る
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I bought two Human Grade Cauldron Flower Bowls. They said, "Made from high-quality borosilicate glass, it offers durability and a secure fit for smooth, consistent airflow." It is not true. Both b... もっと見る
I should have read reviews before I ordered, silly me.l. If you want to receive product in a reasonable amount of time (less than one month) I suggest shopping elsewhere. I cancelled payment after the... もっと見る
企業が回答しました
Very low-quality glass, Bought a "Ash Catcher" the glass was so weak the inter percolating unit gave out & broke off causing all the arms to break. Never dropped it the outer glass is still perfect.... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
The universe's best online head shop is Headshop; period. We feature a best-in-class selection of glass pipes, bongs, vaporizers, dab rigs, and other smoking accessories. Our customer service is second to none so no matter what you need, our staff can help...
連絡先
101 West Chesapeake Avenue 101, 21285, Towson, 米国
- 8004208990
- customerservice@headshop.com
- headshop.com
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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この企業のTrustpilot 利用方法
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Buy a Puffco Proxy HERE
Ordered a Puffco Proxy 12/25 @1:08 pm, received delivery 12/29 @2:11 pm. The price was the best anywhere on the web ($216.27 after discount out the door). Could not be happier !! I will definitely do business with Headshop again.
Good prices, fast shipping
Good prices, and very fast shipping. Overall a great experience, will order from again
Just a stoner trying to get alone in this wacky world
There a great company shipping out supper fast
Great experience!
Package arrived sooner than expected and was carefully and discreetly packaged. Great website, great selection of quality products, great customer service.
I would order from them again
Communication wasn't great, but I ordered on Thursday, and received the product on Monday.
Bottom line: I would order from them again.
Good product, disappointing fulfillment
The product is excellent (though not made by Headshop), but the shipping took forever and it seems to be a dropshipping company. The return address on the item I received was not for Headshop, it was for the manufacturer.
Debowler ashtray
I ordered a debowler ashtray from head shop.com.great service got delivered quickly.it is very cool product.no more looking for something to clean my pipe.this is perfect and convenient

Headshop からの回答
Doesn't actually fit focus v carta but they made it right
The product description says it fits the focus v Carta as well it does not the fit is not snug enough to fully seal
With that being said I was contacted by headshop.com within 48 hours of posting this review to see what they could do to make this right they offered a full refund or anything of equal value from there site and even threw in a $20 gift card to use at my discretion weather I took the refund or got something in exchange the gift card was mine either way they went above and beyond what they needed to I would highly recommend this site

Headshop からの回答
Wonderful customer service
Wonderful customer service, they're very fast to respond and very fast shipping

Headshop からの回答
Very low-quality glass
Very low-quality glass, Bought a "Ash Catcher" the glass was so weak the inter percolating unit gave out & broke off causing all the arms to break. Never dropped it the outer glass is still perfect.
Also bought a Freeze bubbler pipe, also very low-quality glass the internal percolating section self-cracked. Can't even use it.

Headshop からの回答
My order came packaged so well with…
My order came packaged so well with caution tape around the box for extra safety so nothing was broken. Very impressed with how it arrived! Package arrived within quoted timeframe on website as well.

Headshop からの回答
What I originally ordered was out …
What I originally ordered was out of stock after I purchased. They sent me what I chose at around the same price. Got the substituted product which was a wooden Dugout . It was so thin where the pipe is held , it broke after the 3rd use......... Update..... Customer Service reached out to me. Original product is back in stock. And sending it as a replacement to the broken substituted product. Now that's Customer service

Headshop からの回答
Newly satisfied.
[UPDATED] So previously, I had stated how there was no tracking info provided. This remains true, but customer service has since assured me this was a mistake and NOT how transactions are supposed to enter the system. They’ve ensured that my future purchases will come detailed with USPS tracking. I would like to stress that I am now a happy customer and do plan on purchasing again, but would like to see better packaging for glass items going forward. Closing with, Jess from the CS Team deserves ⭐️⭐️⭐️⭐️⭐️

Headshop からの回答
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