Heat Geek レビュー 

136
•
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

I paid for a Survey in Early August and agreed a date for Survey. I have had no confirmation and no contact at all from Heat Geeks. I have emailed, Chatted. Finally found a phone number and got sorted... もっと見る

企業が回答しました

5つ星のうち4の評価

Almost all of what Heat Geek and their installer has been excellent. The hot water tank in the kitchen has too much ugly visible pipework Lloyd ought to have warned us. Performance so far is close t... もっと見る

5つ星のうち5の評価

The guys from Heat Geek sent us Nigel, from iheat and plumb, who did a FANTASTIC job designing and fitting a heat pump system that works great! Our cottage is over two hundred years old and every bi... もっと見る

5つ星のうち5の評価

We were very impressed with the Rickman team from start to finish. Fred Rickman himself carried out the survey and made sure that everything was correct. His team of specialist plumbers and electricia... もっと見る

企業情報

当該企業による記述

Note: we host our verified reviews from real customers on https://www.feefo.com/en-GB/reviews/heat-geek Heat Geek is a UK-wide network of independent local heat pump installers, brought together under one shared technical standard. We work with experienced heating engineers across the country and train them through our industry-recognised Heat Geek programme. This focuses on detailed system design, including proper room-by-room heat loss calculations, so heat pumps are sized and set up correctly from the start. Rather than operating as a traditional national installer, we act as an aggregator for our network. Homeowners receive the service of a trusted local engineer, alongside the added reassurance of national oversight. Every installation completed through Heat Geek is reviewed and monitored against our design and performance standards. We verify credentials, assess quality, and maintain ongoing technical support across the network. When installed through Heat Geek, systems are backed by the Heat Geek Guarantee. We don’t simply install heat pumps, we stand behind how they perform. From design consultation through to installation and aftercare, our aim is straightforward: to deliver well-designed heat pump systems that run efficiently and reliably for the long term.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

136件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 46%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(136)

過去12か月のレビュー数: 132件

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5つ星のうち5の評価

Very pleased with our installation from Heat Geek…

Very pleased with our installation from Heat Geek. The initial survey to establish our requirements was carried out and we were confident the system we would be getting was designed properly. The disruption during the installation was kept to a minimum and we were kept informed of the process every step of the way. Ben and his team at Revolution did a great job and we are very happy with the outcome. We would have no problem recommending Heat Geek and Revolution to anyone thinking of having a Heat Pump

2026年4月13日
自発的なレビュー
5つ星のうち5の評価

Outstanding

First rate from start to finish. The home survey was thorough and took account of the specific issues with our 1950s detached house in terms of heating every room and the siting of the heat pump. What could have been a daunting upgrade from a gas boiler was made almost completely pain-free. Heat Geek took care of all the admin including the DNO and BUS grant applications. I felt supported and, importantly, listened to at every stage. The installation itself was carried out on schedule with care, attention to detail and total professionalism. Communication with both our local installer and Heat Geek was excellent with the entire project completed to the highest standard on time and on budget. How often can you say that?

2026年7月14日
自発的なレビュー
5つ星のうち5の評価

An exellent experience in every way


Your Review of Heat Geek:

The whole team here enthusiastic and worked well together. Good explanation was given at every stage and were positively delighted to walk up through every stage of the work

Your Review of your Installer:

Very satisfactory- I felt kept up to date at each stage. The final set up was thorough and good advice was given about the ongoing backup and use of the system

2026年6月23日
自発的なレビュー
5つ星のうち5の評価

Heat geek were great

Heat geek were easy to use, with clear steps from booking the survey, to arranging installation, I am very pleased with the service we had and would recommend if you are looking to get a heat pump installed. Others might be cheaper, but the guarantee of the efficiency is unique and the work they expect from their installers is very detailed to ensure that they can meet their guarantee.

2026年7月20日
自発的なレビュー
5つ星のうち5の評価

Very well organised & professional installers

Very well organised & professional service from Heat Geek, from the initial heat pump consultation from their recommended local Heat Geek qualified installer, to the detailed central admin required to complete the job. The online system is very efficient at providing the quote and following up with the required documentation available quickly & easily. The online information videos enable you to absorb as much detail as you want, prior to making your decision on how to proceed.

2026年7月23日
自発的なレビュー
5つ星のうち5の評価

Great service

Service from Heat Geek was smooth and efficient from beginning to end. Each stage was dealt with speedily and following installation all documentation was provided immediately.

The installation from Renew Heat was superb. Both Kenny and Tommy were very pleasant to deal with and are obviously skilled professionals. They did the job quickly and efficiently and to a very high standard despite having to work through one of this summer's heatwaves. I would recommend them for and install without question. 

2026年7月9日
自発的なレビュー
5つ星のうち5の評価

Heat Geek heat pump installation

Richard of Lotus Energy was reliable, very knowledgeable, and I'm very happy with the installation of my heat pump. Too early to comment on it's functioning but performing well so far.
Heat Geek were very efficient in handling documentation, grant application, and equipment delivery

2026年4月19日
自発的なレビュー
5つ星のうち4の評価

Almost all of what Heat Geek and their…

Almost all of what Heat Geek and their installer has been excellent. The hot water tank in the kitchen has too much ugly visible pipework Lloyd ought to have warned us. Performance so far is close the the guaranteed 3.85 COP and the house has a lovely cosy warmth.

2026年7月14日
自発的なレビュー
5つ星のうち5の評価

Heat Geeks review


we are yet to use the system as we are are still in the warmer months and use solar for hot water.
overall very satisfied with the service provided by heat geeks from the first enquiry to final commissioning took approximately 5 months but that was more to do with the installers work load . I felt that the process went smoothly and I was kept well informed of where we were in the procedure.

2026年9月23日
自発的なレビュー
5つ星のうち5の評価

We had a wonderful experience with…


We had a wonderful experience with Lewis and Dean, from the initial discussion and follow-up survey, to the week of installation. Lewis explained the process, answered our queries, I had a lot, patiently and politely. The installation went smoothly and they cleared their rubbish daily. I can't fault them.

Good communication and aftercare

2026年8月3日
自発的なレビュー
5つ星のうち5の評価

A good job done!

From the initial contact, we were impressed by Gregg Lawson for his politeness, professionalism, attention to detail and enthusiasm for the product, and for the back-up administration, warranty and efficiency guarantee provided by Heat Geek. Everything was carefully explained and the installation went smoothly. We were informed about each step and consulted when necessary and although the installation took nearly two weeks (including a Bank Holiday week-end), we were without heat for a short time. We were pleasantly surprised that there was so little disruption generally and when the new and replacement radiators were installed Gregg and his assistant cleared up very well. We had and excellent session at the end to explain the system and use of the app controls and Gregg was very patient with our questions. Thank you, Gregg and Heat Geek - you are highly recommended.

2026年4月27日
自発的なレビュー
5つ星のうち5の評価

Heat Geeks & installer very good

Matt our Exeter based Heat Geeks installer was helpful, friendly and very knowledgeable about the whole process of fitting and commissioning the system. The Heat Geeks were also very supportive throughout the whole process especially around reapplying for the BUS grant as we had to delay the installation.

2026年3月16日
自発的なレビュー
5つ星のうち5の評価

An excellent experience

I have been impressed by the members of the team responsible for the whole installation and their range of skills, not confined to plumbing. I was particularly pleased to find that one of them was and apprentice showing the determination to ensure the firm could better cope with what I understand is a growing demand for heat pumps. They were all pleasant and informative and obviously take a pride in their work. The installation is almost a work of art to look at. The work took place during one of the heat waves which limited the balancing of radiators but this will be dealt with later. Meanwhile the heat pump provides hot water at a greater pressure than the former gravity feed, particularly at the shower.
The communication and documentation could not be faulted. As an aside the many You Tube videos were of considerable value in understanding the system and what is involved in an installation.

2026年8月15日
自発的なレビュー
5つ星のうち5の評価

Friendly, tidy, nothing too much trouble

We were very impressed with the Rickman team from start to finish. Fred Rickman himself carried out the survey and made sure that everything was correct. His team of specialist plumbers and electricians were brilliant. Friendly, tidy, nothing too much trouble, punctual and very knowledgeable. The system has now been operating for four months giving plenty of how water and we are delighted with it. We'd be happy to recommend this company to anyone living in or near Bristol.

2026年5月23日
自発的なレビュー
5つ星のうち5の評価

Fantastic job

Outstanding quality of work and thoroughly professional throughout.

Very smooth end to end service and excellent quality of work from the installer.

2026年8月2日
自発的なレビュー
5つ星のうち5の評価

Heat pump design and installation

Ben and his team were a pleasure to deal with from start to finish. Pre install communication was excellent. They turned up to start the install when they said they would, finished before they said they would and the standard of work was excellent. If you want a heat pump designed and installed, Evergreen Heating & Cooling should be your first call.

2026年8月24日
自発的なレビュー

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