Heat Geek レビュー 

Professional, polite, easy to talk to and knowledgeable. They cleaned up everyday and tried to minimise disruption. The install was great and they explained how the system worked, the set up and how it would be tweaked remotely to perfect the operation; very satisfied.

Heat Geek assessed the house, it's insulation, windows, external doors and used their Heat Geek tool to assess the heat loss and the system requirements, which resulted in no radiators replaced and I could have kept the hot water tank, but chose to replace it as it was 26 years old. My home (4 bed detached) is now heated by a Vaillant 5kw aeroTHERM Pro heat pump and we're happy with the result.

It was great to use an installer through Heat Geek because we knew they had been through their accreditation process and would be able to guarantee the efficiency of the installation.

The only thing which slightly let Heat Geek down was that it was difficult to get all the information I wanted, since I'm the type of person who likes to dig into the detail of the proposal and know exactly what it's based on, including things like heat loss assumptions and calculations. While I realise not every customer would want this, it would have been good for there to be and option to get a detailed PDF design stage report rather than just the headline figures on the website. Likewise with the cost breakdown. We had to spend a bit of time going back and forth with the installer which could have been avoided if we'd had all the information up front.

Nevertheless, I'd still recommend people look at Heat Geek if they're thinking of getting a heat pump. It adds a level of trust that you can't get when you approach firms, not knowing whether they have your (and the planet's!) best interests at heart.

Everything made simple by Heat Geek. Easy quote to navigate, people to help if needed and guaranteed efficiency. Would highly recommend.

JRD were excellent throughout. They agreed and installation date, arrived as agreed and worked solidly through the 3 days. Although the job includes some outside construction work it was done neatly and their ideas for placement of the heat pump meant that we ended up with a superb installation. They always went above and beyond to make sure that we were happy with everything. When finished the area was cleared and the site left tidy and looking better than it did before! Certainly a 5 star service from a 5 star firm!

Your Review of your Installer:
Heat Geek’s service was excellent with clear planning and effective communication. Documents were processed quickly and confirmed. There was practically nothing for me to do in getting the various permissions except agree. I made a change to the model of heat pump wanted and this was done immediately. Following the install they checked to see that it was completed to their high standards before signing it off. All in all and excellent service.

From the initial survey to the completion of the install plus follow up calls and remote access to adjust as necessary the team have been excellent.
Heat Geek have developed extremely good software to ensure that the install suits the house correctly. This is also monitored remotely after completion of the install.

After several years of researching heat pumps and watching the market mature, we finally decided to make the move as part of a wider renewable energy upgrade alongside a new solar PV installation.

We believed renewables should form and important part of our household's future and could provide both environmental and financial benefits. As part of my research, I followed Heat Geeks on YouTube, watching installation videos and technical discussions.

When the time came, we obtained three quotations, including one through our energy supplier. Although Greenlands Energy wasn't the cheapest option, they were our local Heat Geeks installer and we wanted to understand what set them apart.

Maldwyn carried out our survey, spending several hours assessing the property and discussing the options available to us. It was thorough, informative and reassuring. He listened patiently to my many questions and fully understood our priorities, particularly my wife's wish to avoid lifting floors, replacing microbore pipework or ending up with extensive visible plumbing.

The proposal closely matched our aspirations and, together with the Heat Geeks 5-year efficiency guarantee, gave us the confidence to proceed. Installation began just a week after our solar system was completed. From the outset, the team were professional, organised and considerate. Jay, who supervised the project, explained what would happen and when, while ensuring our home was properly protected before any work began. Kirk and McCauley quickly became familiar faces during the installation, carrying out much of the day-to-day work.

The removal of our old Worcester Bosch gas boiler happened surprisingly quickly and was the moment our journey to becoming gas-free suddenly felt very real. Throughout the project we felt fully involved in every decision. As with any major installation, unforeseen challenges arose, but Greenlands always explained the options clearly and worked with us to achieve the best outcome.

The biggest challenge involved fitting our chosen 300L Vaillant UniSTOR cylinder into the airing cupboard. While it fitted the space on paper, manoeuvring it into position proved difficult. Rather than compromising with a smaller cylinder, the team worked through the problem and found a practical solution involving minor alterations to the doorway, allowing us to keep the larger unit. Once the decision was made, Kirk and McCauley completed the installation quickly and professionally. Matthew carried out the removal of the old gas flue and worked alongside our solar installers so the final roof panel could be fitted.

The finished roof repairs were excellent. Geraint and Sean then completed the electrical installation. What particularly impressed me was that neatness and aesthetics were clearly prioritised over speed. Cables, controls and associated equipment were installed with great care and attention to detail.

The team also replaced four radiators and relocated two at our request. Before installation began, the office team informed us that we would receive and upgrade to the latest-generation Vaillant aroTHERM Plus 8kW system and ancillaries, as our project coincided with the launch of the new model. This was a welcome bonus.

Jay attended the initial start-up, with Kirk overseeing the final stages, and we were immediately impressed by how quickly the system heated the large hot water cylinder. Final commissioning was completed by Joel and Chris, who ensured everything was operating correctly and answered our many questions.

What stood out most throughout the project was the quality of the people. Every member of the Greenlands team was knowledgeable, friendly, respectful and clearly took pride in their work. Our home was left tidy at the end of every day, with waste removed promptly and work areas cleaned. They even found time to replace and ageing garage tap and associated pipework.

Going gas-free was a significant decision, but Greenlands Energy made the experience straightforward and enjoyable. We now have and excellent heating and hot water system installed with genuine care and attention to detail.

Without hesitation, we wholeheartedly recommend Greenlands Energy. As a Heat Geeks-approved installer, they demonstrated exactly why reputation matters.

From Maldwyn's initial survey, through the installation work carried out by Kirk and McCauley, the specialist contributions from Matthew, Geraint, Sean, Joel and Chris, Jay's project supervision, and the support of the office team, we always felt we were in capable hands.

Thank you, Greenlands Energy. We were genuinely sorry to see the team leave and delighted with the system they left behind.

I had my heating pump install last week and I'm really happy with the results. I had a survey with the installer to see if a heat pump would work for me and then paid my deposit before arranging a suitable date. Michael, our installer, certainly knows his stuff and he let me know if anything needed doing my end before the job started i.e. making sure I had suitable fencing in order to pass a sound proofing test. The job itself took a bit longer than expected due to my thick walls, but Michael was diligent, paid great attention to detail, and the standard of work was excellent. Nothing was too much trouble and he kept me informed along the way. I'm a few days in from the install being finished and I'm really happy so far. The app lets me see what is going on and the system works well with my solar and battery set up. It's the beginning of May so it's taken the edge of the chilly mornings and is still costing me almost nothing and that includes the hot water. It will be interesting to see how it performs in the winter and what the costs are like but remember that the heat pump gives you a comfortable but constant warmth, not fiercely hot radiators. Thanks Michael and thanks Heat Geeks.

I am so glad I went with Heat Geek for my heat pump installation. Replacing an ancient Baxi back boiler was a big step, but the installation went very smoothly with only minimal disruption.

The Vaillant heat pump itself is performing brilliantly—our home is consistently cosy, and we have plenty of domestic hot water whenever we need it. Heat Geek also did a clever job fitting the new hot water cylinder and all the necessary equipment directly into our old airing cupboard, keeping everything neat and out of the way.

Best of all, our fuel bills have been cut by nearly half compared to the old system. Highly recommended if you’re looking for a professional, top-tier heat pump installation!

Liam Alfie & Ben (The Heating People) were exceptional helpful polite friendly and professional. They all made the work go smoothly and went above and beyond as they took into consideration what my requirements were. I would Highly recommend Liam and his team and HeatGeek for their services putting my new heat pump in and ensuring as little as possible of the wiring was out of sight. WA7 Sandymoor Excellent⭐️⭐️⭐️⭐️⭐️⭐️

I am very pleased with the service l received from this company after an initial Hiccup with regards to dates for installation, has not reached the SCOPE promised ie 4.11 this has not been achieved so the system will need to be tweeted l had a heat pump installed on 30th March 2026 by this company and work done by Liam, Callum, and there team from the initial Design done by Luke Russell and l would Definitely recommend Heat Geek as they are the industry leaders in this area of expertise

Exceptional Service from LGS Plumbing & Heating – Highly Recommended After spending a considerable amount of time researching heat pumps and the importance of good system design, I came across Heat Geek, whose technical guidance and best-practice approach are widely respected. Based on their recommendation, I contacted LGS Plumbing & Heating, and choosing them proved to be one of the best decisions I made. From the initial consultation through to commissioning, the service was outstanding. The whole team demonstrated exceptional professionalism, technical expertise and genuine pride in their work. They took the time to assess my home carefully, answered all my questions with patience and honesty, and explained every stage of the installation in a way that was easy to understand. At no stage did I feel under any pressure, and I always felt that they were recommending what was genuinely best for my home rather than suggesting unnecessary work or equipment. A special thank you to Ben, whose knowledge, professionalism and willingness to help were exceptional. He inspired confidence from the outset and was always generous with his time, ensuring I fully understood the system and the reasoning behind their recommendations. One example of their integrity was advising that my existing hot water cylinder was perfectly suitable for the new Vaillant heat pump, rather than recommending and unnecessary replacement. That honest, customer-focused approach gave me even greater confidence that I had chosen the right company. I would also like to express my sincere thanks to John and Toby, who carried out the installation with exceptional professionalism, skill and attention to detail. Their workmanship was of the highest standard, and it was obvious throughout that they took great pride in delivering a first-class installation. They were punctual, courteous, respectful of my home and always willing to answer my questions, keeping the work areas clean and tidy at all times. My thanks also go to the electrician who was commissioned to carry out the electrical wiring and final electrical connections. His work was completed to and equally high standard and contributed significantly to the overall quality of the installation. It was clear that everyone involved shared the same commitment to excellence. The quality of the finished installation is outstanding. Every aspect of the work has been completed with care and precision, and the Vaillant heat pump has been operating quietly and efficiently since commissioning. I particularly appreciated the time taken to explain the controls, settings and how to get the very best performance from the system. The aftercare has also been excellent, with the team remaining responsive, helpful and committed to ensuring everything performs exactly as it should. Having spent many hours researching Heat Geek’s design philosophy before choosing and installer, I was delighted to see that LGS’s approach closely reflected those recognised best-practice principles. It gave me complete confidence that my system had been designed and installed not only for immediate comfort but also for maximum efficiency, reliability and long-term performance. It is increasingly rare to find a company that combines such technical excellence with honesty, integrity, outstanding customer service and genuine pride in their workmanship. LGS Plumbing & Heating exceeded my expectations in every respect. My sincere thanks go to Ben, John, Toby, the electrician and everyone involved in this project. I would recommend LGS Plumbing & Heating without hesitation to anyone considering a heat pump installation. They fully deserve their excellent reputation, and I am extremely grateful to Heat Geek for pointing me in their direction.

The Libtek and Heat Geek teams were great to work with, knowledgeable and professional.
Very happy with the experience, the Libtek team answered all our questions and installed the heat pump system quickly.

From start to finish , Heatgeek and Chester and his team delivered excellent service. The survey was fast and straightforward, followed by a cost estimate and design proposal which was accurate and adhered to until the Heat Pump was installed. As a customer I could rely on Heatgeek to contract a known and professional installer in my area, put a design and cost estimate on the table that it guaranteed in terms of future performance. It handled all the paperwork, submitted applications and ensured that all permits were obtained and preparatory steps were implemented before the actual installation would proceed. Installation of the heatpump itself was straightforward and took only a couple of days - and it’s been working (very quietly) and efficiently ever since! Thank you

The whole process from survey to installation to commissioning went very smoothly. All the paperwork was applied for and arrived on time. The installation appears to have been done exceedingly well.

The engineer was personable, knowledgeable and answered all my questions. His attention to detail was commendable and I feel that I've had a good installation.

The team were amazing. They were polite and knowledgeable about every aspect of the work. Very tidy and the quality of the work was great.
Great heat pump install. Looks amazing.

I'd recommend Heat Geek and their installer Tincknells. Lee was really knowledgeable and designed a system to fit my home. There was no unnecessary work quoted for, unlike other installers I enquired with, and a very reasonable price too.

A fantastic experience - everything went very smoothly and Heat Geek were excellent. Cannot recommend more highly.

Blackmore Renewables are a great company to trust with a heat pump installation.They fitted mine in July and I am really pleased with the result.They treated me and my home with respect and it was a pleasure to have them around.

After researching heat pumps for quite a while, for me there was only ever going to be one company to start the journey with, and that was Heat Geek.

Morfield Heating and Plumbing Services are Heat Geek accredited and one morning James turned up to survey my property. Straight away I knew I was dealing with someone who would deliver a system that fully satisfied my requirements. He explained everything in detail, what I could expect from the installation and answered all my questions and concerns. Very professional, knowledgeable, friendly and a good sense of humour too. A few days later I accepted the quote and shortly after that received an installation date.

On Monday 3 August Lee and Harry arrived, briefed me on what to expect, started removing my redundant combi gas boiler and capped off the gas. At all times I was kept appraised of the installation process and any questions I had were always answered.

On the final day James arrived as well and between them made sure the system was working as it should, commissioned the installation and finalised the paperwork. They then ran through how to operate everything which was pretty straightforward and I now have a quality system that my solar and battery storage will complement.

I have to say that Heat Geek and Morfield were very easy to deal with. Questions by email answered very quickly and always had a bit of banter face to face which I always enjoy. I was also very impressed with the team work of Morfield. It’s quite obvious they enjoy what they do, are very good at what they do and get on well together. And finally, they left my house clean and tidy and took all their rubbish away with them. My driveway is actually cleaner than when they arrived!

A big thanks to everyone involved and I thoroughly recommend them. Rarely am I completely satisfied with everything but in this came I am.

The experience was smooth from end to end. Sam was polite and came across as experienced and knowledgeable. The installation was as unobtrusive as possible with such a big project. Despite having 4-5 people working round the house (we'd asked to have every radiator replaced), I was still able to work from home throughout and the disruption was minimal. All the work has been done neatly, including repairing the holes left by the old radiator, and the house was left tidy by the installers. The automated quote options were brilliant for comparing the potential choices and the efficiency guarantee is and added bonus. Overall, a very good experience.