I recently reached out to customer support after being charged for a subscription renewal I had forgotten to cancel in time. Honestly, I was a little embarrassed about the situation, but Stephanie mad... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great customer experience! I tried the app and it worked well. I was charged the full amount after the free trial, but when I contacted support, I received a full refund within five minutes. Excellent... もっと見る
企業が回答しました
Ho avuto un’esperienza molto positiva con Atlas. L’assistenza è stata rapida, chiara e professionale, e la mia richiesta di rimborso è stata gestita con velocità. Un ringraziamento speciale a Shahada... もっと見る
企業が回答しました
I noticed I was billed for the service despite not having used the AI recently. I reached out to their team, and they were very professional and handled the situation without any hassle. The charges w... もっと見る
企業が回答しました
4.9
優良
242件のレビュー
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
it works amazing!
2026年3月23日
自発的なレビュー
Atlas からの回答
Hi Singh,
Thank you so much for the kind words! We’re really glad to hear Atlas is working so well for you. It means a lot to have you as part of the Atlas community! If you ever need anything or have questions, our team is always here to help!
It was great
It was great! Sadly my business idea didn't work and i forgot to cancel my free trial in time. Luckily there was this amazing customer service guy named Peters who saved my day. Honestly the best customer service i've dealt with in my whole life.
2026年3月20日
自発的なレビュー
Atlas からの回答
Hi Chehin,
Thank you so much for sharing this, we really appreciate it. While we’re sorry to hear the business idea didn’t work out, we’re glad Peters was able to step in and make the experience a positive one for you. We’ll be sure to pass this along to him. Wishing you the best on whatever you decide to pursue next!
Quick, Clear, and Professional Help
“I had a great experience with Atlas AI support. They responded quickly, understood my issue clearly, and provided an effective solution. The process was smooth and professional. Highly recommended!”
2026年3月18日
自発的なレビュー
Atlas からの回答
Hi there,
Thank you so much for the thoughtful review! We’re really glad to hear you had a smooth experience with Atlas and that our team was able to quickly understand and resolve your issue. Providing clear, efficient, and professional support is exactly what we aim for! We truly appreciate the recommendation!
Fantastic service
2026年3月18日
自発的なレビュー
Atlas からの回答
Hi Jamir,
Thank you so much for the kind words! We’re glad you’re enjoying Atlas and had a great experience with our team. Always here if you need anything.
wonderful ,Normie was very helpful and…
wonderful ,Normie was very helpful and patient
2026年3月18日
自発的なレビュー
Atlas からの回答
Hi there,
Thank you for your kind words. We’re glad to hear Normie was helpful and patient throughout your experience. We appreciate your support and thank you for being a part of the Atlas community!
Prompt response and corrected the issue.
2026年3月17日
自発的なレビュー
Atlas からの回答
Hi Mark,
Thank you for your feedback. We’re glad the issue was resolved quickly and appreciate you taking the time to share your experience. Thank you for being a part of the Atlas community!
Atlas からの回答
Hi there,
Thanks so much for your feedback! We’re glad to hear Peter was able to quickly resolve your issue. We’ll be sure to pass along your kind words. We appreciate you being part of the Atlas community!
Abonnement annulé mais quand même…
Abonnement annulé mais quand même facturé, le problème a été résolut rapidement par Stéphanie, shout-out !
2026年3月17日
自発的なレビュー
Atlas からの回答
Bonjour Edwin,
Merci pour votre retour. Nous sommes désolés pour le problème de facturation, mais ravis qu’il ait été résolu rapidement. Un grand merci pour votre mention de Stéphanie, nous lui transmettrons vos compliments. Merci de faire partie de la communauté Atlas!
Atlas からの回答
Hi Harris,
Thank you for your review! We’re glad you’re loving the design and that it’s performing well for conversions. Really appreciate you taking the time to share your feedback!
Awesome app and a really great platform…
Awesome app and a really great platform overall. Everything is well organized and easy to use, which makes it simple to get a clear overview of everything in one place. The support team is also fantastic—very helpful, friendly, and quick to respond. Really happy with the experience so far!
2026年3月10日
自発的なレビュー
Atlas からの回答
Hi Moritz,
Thank you so much for the thoughtful feedback! We're really glad to hear you're enjoying the platform and that everything feels organized and easy to use. It's also great to know our support team has been helpful and responsive. We truly appreciate you sharing your experience and are always here if you need anything!
amit was helpful in helping me with my…
amit was helpful in helping me with my problems on atlas builds
2026年3月15日
自発的なレビュー
Atlas からの回答
Hi Chris,
Thank you for the feedback! We're glad to hear Amit was able to help you with Atlas and get everything sorted out. If you ever need anything else, our team is always here to help!
Great staff very professional
2026年3月14日
自発的なレビュー
Atlas からの回答
Hi Christian,
Thank you for the kind words! We’re glad to hear you had a great experience with our team. Providing professional and helpful support is always our goal, and we truly appreciate your feedback!
Great app for anyone starting a website…
Great app for anyone starting a website and great customer support
2026年3月13日
自発的なレビュー
Atlas からの回答
Hi Dejvid,
Thank you for the great feedback! We're glad to hear you're enjoying the app and that our support team has been helpful along the way. We're always here if you need anything as you continue building your website!
Peters (Atlas Customer Support) = A+ Service
I had a billing issue, and Peters jumped on Atlas's live chat and solved it within 5 minutes. Communication was great, issue resolved = excellent service.
2026年3月12日
自発的なレビュー
Atlas からの回答
Hi Christina,
Thank you for the kind words! We're glad Peter was able to jump in and get your billing issue sorted so quickly. Providing fast and clear support is really important to us, and it's great to hear you had a positive experience. If you ever need anything else, our team is always here to help!
Great service and spontaneous service
Great service and spontaneous service
By Normie
2026年3月12日
自発的なレビュー
Atlas からの回答
Hi Kush,
Thank you for the kind feedback! We're glad to hear you had a great experience with our support team. We'll be sure to pass the shoutout along to Normie, we appreciate your support!
Fue muy amable y agradable me encantó…
Fue muy amable y agradable me encantó hablar con ellaa
2026年3月11日
自発的なレビュー
Atlas からの回答
Hola Speed,
¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que tuviste una experiencia tan agradable y que disfrutaste hablar con nuestro equipo. Agradecemos mucho tu apoyo y siempre estaremos aquí si necesitas ayuda.
Atlas からの回答
Hi Anthony,
Thank you for the feedback! We're glad to hear everything was handled well and that you had a positive experience with our team. We appreciate your support and are always here if you need any help in the future.
Very Very friendly
Very Very friendly, professional and helpful customer service:)
I will definetely use Atlas AI in the future.
Thank you,
All the best,
A happy Shopify Store Owner
2026年3月11日
自発的なレビュー
Atlas からの回答
Hi Wayne,
Thank you for the kind words! We're really glad to hear you had a friendly and professional experience with our support team. Helping our users and making sure everything runs smoothly is always our top priority. We appreciate your support and look forward to having you use Atlas again in the future!
really good app
2026年3月10日
自発的なレビュー
Atlas からの回答
Hi Rodrigo,
Thank you for the great feedback! We're glad you're enjoying the app. If you ever need any help or have questions, our team is always here to assist you. Thank you for being apart of the Atlas community!
good experience
2026年3月4日
自発的なレビュー
Atlas からの回答
Hi Elias,
Thank you for your feedback! We're glad to hear you had a good experience. If you ever need help or have any questions, our team is always here to assist you.
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