I have given them 3 as I love the table but the matching bench has warped resulting in a wobble which means it is not stable. Despite contacting them initially on 3rd December 25 and several times... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great quality products at reasonable prices and great customer service throughout. Very happy with our order of reclaimed wood dining table, bench and scandi chairs. All well crafted, delivered on tim... もっと見る
企業が回答しました
Our whole interaction with this company from start to finish was absolutely outstanding! We chose the beauty and simplicity of the mango wood collection but also chose because of the company’s ethos.... もっと見る
企業が回答しました
I’ve used Hemming and Wills a few times now, after first purchasing a reclaimed wood kitchen table and bench from them a couple of years ago. I’m forever getting compliments on the table and people al... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Hemming & Wills. We believe you shouldn’t have to compromise on style or quality to create a home that feels truly yours. We design and curate contemporary furniture, made from natural materials, chosen for lasting comfort and durability. We stand against fast furniture and passing trends, creating pieces made to stay. From FSC-certified and reclaimed wood ranges to thoughtfully balanced designs that grow more meaningful over time, sustainability and responsible sourcing are how we work. And while we care deeply about what we make, we care just as much about how it reaches you. From first browse to final delivery, we aim to make the experience personal and genuinely helpful, a difference our customers notice, and reflect in their reviews every day.
連絡先
Colony, One Silk Street, M4 6LZ, Manchester, 英国
- 0330 133 1233
- care@hemmingandwills.co.uk
- hemmingandwills.co.uk
4.4
優良
221件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Beautiful table.
An excellent service and beautifully made. It fits perfectly in our dining room, the options available were enormous, so we got the perfect fit.
2024年3月25日
自発的なレビュー
Hemming & Wills からの回答
Thanks so much for the wonderful feedback Henry, it truly is appreciated and we're so pleased to hear this! Feel free to send across some photos of your table in situ!
Have a lovely long weekend!
Best wishes,
Danielle @H&W
Hemming & Wills からの回答
Thanks so much Jonathan, we're so pleased that you're happy with your new table!
Best wishes,
Danielle @H&W
Oslo dining table and bench set
May i just thank you so much for the fantastic service I have received from Hemming and Willis. Today i received my order of the Oslo 200cm dining table and bench set. Exceptional quality product, exactly what I was looking for to add to our open plan kitchen diner. The delivery guys were also on time and communication was superb throughout and placed with care.
May your company thrive!
Many thanks
2024年3月14日
自発的なレビュー
Hemming & Wills からの回答
What a wonderful review to receive Sian, thank you so much!
We're over the moon that you're so happy with your new Oslo set! Feel free to send across some photos for us to show off on our socials, credited of course!
Best wishes,
Danielle @H&W
Very happy!
Arrived on time, love the table, looks exactly like in the images and the individual colours and imperfections in the wood makes it feel really unique and special.
2024年3月1日
自発的なレビュー
Hemming & Wills からの回答
Thank you Niall, this is so great to hear, we're so pleased you're happy!
Feel free to send across some photos, we love to see our customers set ups!
Best wishes,
Danielle @H&W
Fab fab fab!
We love our new dining table! It’s lush. Everyone visits us and comments on its beauty. H&W is rammed with fabulous furniture. Easy and smooth ordering. Thank you 🙏🏻
2024年3月4日
自発的なレビュー
Hemming & Wills からの回答
Thanks so much Richard, we're delighted to hear this!
Feel free to send across some photos for us to admire and maybe show off on our socials? Credited of course! Hopefully hear from you again for any future purchases!
Best wishes,
Danielle @H&W
Amazing product amazing company
Amazing product amazing company
Had been considering buying a table from this company for a few months and over Christmas decided to place an order and we are so pleased we did .
We were kept fully informed and were given delivery date for end of January and that is exactly when our table arrived the boys who delivered table were friendly and efficient
We love the tables simple but beautiful
design
Thank you
2024年1月25日
自発的なレビュー
Hemming & Wills からの回答
Hi Sonny, we're so pleased to hear this - big thanks!
Hopefully hear from you again for any future purchases!
Feel free to send across some photos for us to show off on our socials!
Best wishes,
Danielle @H&W
Hemming & Wills からの回答
Thanks so much Cath - we're really pleased to hear this!
Feel free to pop some photos across once you're set up, so we can show it off!
Best wishes,
Danielle @H&W
Love my new table
Love my new table - the product gets 5 stars but lost a star because I had need to call customer service and they never actioned what we discussed and forgot to call me back to confirm. She was lovely but caused a 2 week delay in receiving my table.
2024年2月16日
自発的なレビュー
Hemming & Wills からの回答
Hi Joanna, Thank you for taking the time to leave your review.
It's great to see our product gets 5 stars, but clearly, we could have done better overall.
I've reached out to my colleague to understand further what happened. I can see that within minutes of your call, she did email the workshop requesting your order be added back onto the delivery run for the Thursday in question as originally planned. Unfortunately, this message was missed by the workshop resulting in the delay of 8 days for the team to get back out to you with your order.
I can confirm we are working with the workshop to improve our processes for such an event, to ensure this doesn't happen again.
On behalf of Hemming & Wills, i'm sorry things didn't go as smoothly as they could have. Your feedback is being used to ensure we offer the very best service possible to all our future customers.
Many Thanks
Gary @ H&W
Stunning bespoke dining table!
Not only an absolutely beautiful table that is a perfect focal point, but one that has changed the dining experience of my wheelchair bound son. Gary was a huge help in arranging the making of a completely bespoke table to enable my son’s bulky wheelchair to fit under the table. This required adding height to the actual frame and a wider table top than shown on the webpage. The wood top is stunning and beautifully finished. I opted for the spray coat in a matt black, which is also beautifully finished. The table was completed ahead of schedule and a delivery date arranged to fit around my availability. The delivery was prompt. Two professional and friendly gentleman came to put the table together. The table was very well wrapped. However, it had sadly received a very small dent in transit. The delivery men had equipment with them, with the small area soon sanded and restained, with no evidence that it had ever been there. The customer service pre and post purchase has been outstanding. This small company produces quality furniture and is run by people with integrity and big hearts; they deserve every success! I highly recommend Hemming and Wills! Thank you Gary and your exceptional team.
2024年1月30日
自発的なレビュー
Hemming & Wills からの回答
Thanks so much, what a heartwarming review to receive!
I speak on behalf of all the team here at H&W - that we're truly honoured to have made such an impact on family meal times with your son and we're so delighted that you chose our furniture for your home! Very glad to hear you're happy with the service provided pre and post sale. As a small business, our customers really are at the heart of everything we do here!
We do hope to hear from you again for any future purchases! And if you need any assistance in the near future, you know where we are! Many thanks again, take care.
Best wishes,
Danielle @H&W
Excellent all round- great quality
Excellent all round- great quality, helpful follow up, good communication
2024年2月20日
自発的なレビュー
Beautiful reclaimed wood furniture…
Beautiful reclaimed wood furniture (table & bench) chairs are sturdy and look great. Delivery and assembly went smoothly.
2023年12月21日
自発的なレビュー
Hemming & Wills からの回答
Lovely feedback Mrs C - thank you so much!
Feel free to pop some photos across!
Best wishes,
Danielle @H&W
Amazing service and quality!
Amazing service and quality of dining table and bench. Communication excellent and delivery men were lovely and very efficient. I would definitely order again!
2023年12月21日
自発的なレビュー
Hemming & Wills からの回答
Thanks so much for the lovely feedback Katy! Really appreciated!
Feel free to send across some photos for us to show off!
Hopefully hear from you again in the near future!
Best wishes,
Danielle @H&W
Happy Customer
Great communication, wonderful quality table and benches that look great. Very happy and would recommend
2023年12月18日
自発的なレビュー
Hemming & Wills からの回答
Thanks so much Lindsay - this is so great to hear!
Big thanks in advance for the recommendations!
Feel free to pop some photos across!
Best wishes,
Danielle @H&W
Absolutely love our new dining table…
Absolutely love our new dining table and chairs, really impressed by the quality and the customer service received when we had a mistake with the order which was rectified very quickly with no fuss. Will definitely buy something from these guys in the future.
2024年2月2日
自発的なレビュー
Hemming & Wills からの回答
Hi Tom, many thanks for your kind and honest feedback.
Glad to hear the error was resolved for you quickly!
Hope to hear from you again in the near future!
And feel free to send some photos across of your new table!
Best wishes,
Danielle @H&W
Great service from start to finish
Great service from start to finish.
We’re super pleased with our dining table
2024年1月9日
自発的なレビュー
Hemming & Wills からの回答
Fantastic to hear Chris - thanks so much!
Feel free to pop across some photos for us to show off on our socials!
Best wishes,
Danielle @H&W
Excellent communication from order to…
Excellent communication from order to delivery.
Items large table and 2 large bench seats were good quality.
The company supplied me with table and bench foot coverings at no extra expense
2023年12月11日
自発的なレビュー
Hemming & Wills からの回答
Thanks so much Nicholas for your kind review, we're so pleased you're happy!
Feel free to pop some photos across once you're set up!
Best wishes,
Danielle @H&W
I recently purchased a table
I recently purchased a table. I am obsessed!! Been looking for a table like this for ages. It was worth the wait! Excellent customer service also!!
Thank you
2023年12月1日
自発的なレビュー
Really happy with our reclaimed wood…
Really happy with our reclaimed wood dining table and bench, and delivery and installation was great too, no complaints, would buy again and will definitely recommend
2023年11月28日
自発的なレビュー
Hemming & Wills からの回答
Thanks so much for your kind review Sarah!
We're so pleased to hear this!
Hopefully we will speak again sometime in the near future!
Best wishes,
Danielle @H&W
Fantastic product and service
Delivery was pretty quick for such a large piece of furniture, the guys delivered and assembled the table for us and then gave us a quick rundown on how to look after the furniture well. Not only that the table and benches are fantastic. Thank you!
2023年12月14日
自発的なレビュー
Hemming & Wills からの回答
Thank you David, such a great review!
We're so pleased to hear that you're happy with the product and service!
Hopefully hear from you again sometime in the future!
Feel free to pop a photo across! :)
Best wishes,
Danielle @H&W
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。