Henryka Jewellery  レビュー 

524
•
TrustScore 5段階評価の4.5

4.7

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Earlier this year, I bought some beautifully made amber cufflinks. I accidentally damaged one of the cufflinks - expecting to pay for a repair or replacement, I contacted Henryka for help - they immed... もっと見る

5つ星のうち5の評価

Excellent service from Henryka! I really appreciate Hollie’s support and help. I was late ordering a birthday present, but Hollie went above and beyond to help me make sure I could receive it on the... もっと見る

5つ星のうち3の評価

This was my second purchase and whilst I was very happy with the first I was a little disappointed this time. I ordered the stretch bead bracelet in Tibetan turquoise because the description and the... もっと見る

企業が回答しました

5つ星のうち5の評価

I've ordered from Henryka a few times now and am so impressed with both the jewellery and their customer service experience. The Jewellery is well made and so pretty and when I've needed a longer cha... もっと見る

企業情報

  1. 宝石店

当該企業による記述

Henryka is proud to be different. Our beautifully distinctive jewellery captures the essence of the natural world with unique designs and hand-chosen gemstones. Over the last decade, Henryka has grown from a humble boutique in Hereford, England, to a renowned British high-street jewellery brand with a presence across the UK and Ireland. In 2006, Anna Emmett decided to channel her lifelong passion for Baltic amber and her love of nature into jewellery that could be worn and loved by all. This is where the Henryka story began. Today, Henryka has a dedicated team of in-house jewellery designers who help to bring Anna’s ideas, inspirations and unique aesthetic to life.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

524件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(524)

過去12か月のレビュー数: 25件

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5つ星のうち5の評価

Another great experience!

Gorgeous jewellery with a lot of love put into the subjects and colours. Packaged neatly and securely in solid box with speedy delivery as with all my previous orders from Henryka. Great job guys keep up the good work and I will happily buy from yourselves again and recommend to others in the future!

Thanks

2025年6月30日
Henryka Jewellery  ロゴ

Henryka Jewellery からの回答

Hi James, Thank you for your continuing support. It really means a lot to us. Best wishes, Hollie

5つ星のうち5の評価

As usual henryka outdid themselves

As usual henryka outdid themselves. Great service and item arrived quickly and beautifully presented and packaged.

2025年6月30日
Henryka Jewellery  ロゴ

Henryka Jewellery からの回答

Wow, thank you for your kind words. Your continuing support means so much to us. Best wishes, Hollie

5つ星のうち3の評価

Glue not strong enough

Last time I left a very positive comment, and I still love the jewelry you create. However, for the 3rd time in a row after wearing the jewelry for a longer time, the stones are starting to fall off. The glue you use is not strong enough. I am terribly disappointed because this is already the 3rd set of earrings that I would like to wear but I can't. The stones are falling off, getting lost, and I can't even glue them back on because I didn't even notice when they fell off.

2025年4月8日
Henryka Jewellery  ロゴ

Henryka Jewellery からの回答

Hello Karolina, Thank you for your review. I'm so sorry to hear about the earrings you have purchased. We do use a special bonding to secure the stones and if this comes in contact with certain chemicals like perfume or household cleaners it can dry it out and cause the stones to maybe loose. I'm more than happy to send you a replacement set of earrings as all our jewellery does come with a lifetime guarantee. I will reach out to you via email to arrange this. Thank you & best wishes, Hollie

5つ星のうち5の評価

Earrings are lovely but I didn't…

Earrings are lovely but I didn't realise how small they would be...

2025年6月27日
Henryka Jewellery  ロゴ

Henryka Jewellery からの回答

Hello Margaret, Thank you for your review. We do try our best to put full dimensions and show most of our designs being worn by a model to give you an idea of the size. I hope that you will still love and enjoy wearing them. Best wishes, Hollie

5つ星のうち5の評価

Nice quality earrings

Nice quality earrings. I’m very pleased with my purchase, and my free gift.

2025年6月27日
Henryka Jewellery  ロゴ

Henryka Jewellery からの回答

Thank you so much for your lovely review. Hope to see you shopping with us again very soon. Best wishes, Hollie

5つ星のうち4の評価

Good customer service

Good customer service , beautiful jewellery unfortunately I had to send an item back due to a fault ( which is being resolved quickly)but other than that no complaints. Hope to buy from you again in the future 🥰

2025年6月17日
Henryka Jewellery  ロゴ

Henryka Jewellery からの回答

Thank you for your kind review. We're glad to hear your query was dealt with quickly. Best wishes, Hollie

5つ星のうち5の評価

Beautiful pieces of jewellery

Beautiful pieces of jewellery, at affordable prices, shipped to customers in no time. Great selection of gift cards, delivered to e-mail address instantly. Amazing customer experience!

2025年6月17日
Henryka Jewellery  ロゴ

Henryka Jewellery からの回答

Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear about your experience.

5つ星のうち5の評価

It's always a joy to have a piece of…

It's always a joy to have a piece of your jewellery

2025年6月16日
Henryka Jewellery  ロゴ

Henryka Jewellery からの回答

This is a wonderful review to read-thank you. If there’s ever anything more we can do for you, please don’t hesitate to reach out. Best wishes, Hollie

5つ星のうち5の評価

Earrings

Very nice earrings Iam really pleased with them.

2025年5月28日
Henryka Jewellery  ロゴ

Henryka Jewellery からの回答

So happy to hear you love your earrings! Hope to see you shopping with us again soon. Best wishes, Hollie

5つ星のうち5の評価

Very pleased customer

I emailed initially with an enquiry and had an almost immediate positive response. It was easy to order and very quick delivery. On arrival the product quality was amazing and the item was beautiful.

2025年6月10日
Henryka Jewellery  ロゴ

Henryka Jewellery からの回答

Thank you so much for taking the time to share your feedback. We truly appreciate your thoughtful review and are glad to hear that you had a positive experience with us. Best wishes, Hollie

5つ星のうち5の評価

Lovely little necklace at a good price…

Lovely little necklace at a good price with swift delivery. What more do you need!

2025年6月12日
Henryka Jewellery  ロゴ

Henryka Jewellery からの回答

Thank you so much for taking the time to share your experience with us. If you ever need anything else in the future, we’re always here and happy to help. Best wishes, Holie

5つ星のうち5の評価

Bee-utiful brooch!

My gift of an amber bee brooch for a friend was delivered quickly, well packaged, and adored by the recipient! Thank you!

2025年5月27日
Henryka Jewellery  ロゴ

Henryka Jewellery からの回答

So happy to hear the gift was well recieved. f there’s ever anything more we can do to support you, please don’t hesitate to reach out. Best wishes, Hollie

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