Earlier this year, I bought some beautifully made amber cufflinks. I accidentally damaged one of the cufflinks - expecting to pay for a repair or replacement, I contacted Henryka for help - they immed... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service from Henryka! I really appreciate Hollie’s support and help. I was late ordering a birthday present, but Hollie went above and beyond to help me make sure I could receive it on the... もっと見る
This was my second purchase and whilst I was very happy with the first I was a little disappointed this time. I ordered the stretch bead bracelet in Tibetan turquoise because the description and the... もっと見る
企業が回答しました
I've ordered from Henryka a few times now and am so impressed with both the jewellery and their customer service experience. The Jewellery is well made and so pretty and when I've needed a longer cha... もっと見る
企業情報
当該企業による記述
Henryka is proud to be different. Our beautifully distinctive jewellery captures the essence of the natural world with unique designs and hand-chosen gemstones. Over the last decade, Henryka has grown from a humble boutique in Hereford, England, to a renowned British high-street jewellery brand with a presence across the UK and Ireland. In 2006, Anna Emmett decided to channel her lifelong passion for Baltic amber and her love of nature into jewellery that could be worn and loved by all. This is where the Henryka story began. Today, Henryka has a dedicated team of in-house jewellery designers who help to bring Anna’s ideas, inspirations and unique aesthetic to life.
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4.7
優良
524件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely earrings
Lovely earrings, which my wife loved. Delivery was really quick and the packaging was excellent, including a nice presentation box and info sheet. Very pleased, thank you.
2025年9月2日
Beautiful jewellery
Beautiful jewellery. I have purchased a few items and have found them to be amazing.
2025年9月2日
Lovely fun earrings
NOT teeny tiny earrings like a lot of other companies. Very nice designs, sturdy earrings and fun. Prices very good too.
2025年9月2日
Henryka always have quality jewellery…
Henryka always have quality jewellery and excellent service.
I have never been disappointed with any of my purchases, the description says it all.
Thank you Henryka
2025年9月1日
Henryka Jewellery からの回答
Thank you so much for taking the time to leave us a lovely review. We really appreciate it. Best wishes, Hollie
The item I bought was delivered quickly…
The item I bought was delivered quickly and was just as described in the advertisement.
2025年9月1日
Henryka Jewellery からの回答
Hi Susan, Thank you for your kind review. Hope to see you shopping with us again soon. Best wishes, Hollie
Link on chain broke on the second…
Link on chain broke on the second wearing of the bracelet.
2025年8月21日
Henryka Jewellery からの回答
Hi Tom, I'm so sorry to hear about the bracelet. This certainly should not have happened. I will contact you directly via email to resolve this for you. Best wishes, Hollie
Henryka Jewellery からの回答
Thanks for your positive review. We really appreciate your feedback. Best wishes, Hollie
Happy with purchases
1 item missing in original shipping but this was quickly resolved when I emailed customer service.
Quality items. Happy with purchases.
2025年8月25日
Henryka Jewellery からの回答
Hi Ruth, Thank you so much for your review. I'm glad to hear that the error was dealt with quickly. Best wishes, Hollie
Very happy with the whole experience
Very happy with the whole experience - great product, good price, fast delivery. Thank you!
2025年8月26日
Henryka Jewellery からの回答
Hi Perry, Thanks so much for leaving such a glowing review! Best wishes, Hollie
So nice I bought another pair…
I bought these in silver for a friends childs first earring. I liked them so much I got another pair for my niece who runs a dog boarding business. She loves them!
2025年8月25日
Brill Jewellery.
Saw these products was impressed, helped having a discount code to help with the cost.
Delivery prompt.
2025年8月25日
Beautiful necklace in a longer length
Delighted with my beautiful rose quartz necklace and earrings.
Especially helpful to be able to easily choose a longer chain length on the website.
A straightforward and clear process from ordering to delivery.
2025年8月25日
Prompt delivery
Prompt delivery
Value for money
Beautiful earrings plus added bonus of donating to the Alzheimer's society.
2025年8月25日
Disappointed.
This was my second purchase and whilst I was very happy with the first I was a little disappointed this time. I ordered the stretch bead bracelet in Tibetan turquoise because the description and the picture showed it to be green-however when it arrived it was clearly blue!! I have kept it because the postage costs (delivery and return) don’t really make it worth while to return and order a replacement 😕.
2025年8月25日
Henryka Jewellery からの回答
Hi Janice,
Thank you for your recent review. I'm so sorry to hear that you were disappointed with the colour of the bracelet. It may be that the wrong gemstone was sent to you. I'm happy to check this and make sure that we get you the correct bracelet. I will reach out to your via email to help resolve this. Best wishes, Hollie
Prompt delivery
Prompt delivery. Well packaged and item as described.
Not worn yet so unable to comment further.
2025年8月22日
Copper Anniversary gift
Another great experience shopping with Henryka. First class communication and timely updates regarding delivery. Well packed and arrived ontime. Thank you.
2025年8月22日
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