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2026年1月15日

Dear Madam,

Thank you very much for sharing your experience.

We are delighted to know that everything met your expectations and that you felt supported step by step throughout the entire process until delivery. Your Louis Vuitton Monogram Alma BB is a timeless and elegant piece, appreciated for its refined proportions and everyday versatility, and we are glad it was received with such satisfaction.

Providing authenticity, attentive guidance and a smooth purchasing journey is central to our approach, and we are pleased this was reflected in your experience.

Thank you for your trust. It will be a pleasure to assist you again in the future.

Kind regards,
Kimberley

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2026年1月15日

Dear Sir,

Thank you very much for your thoughtful feedback.

We are pleased to know that the item fully matched your expectations and that delivery and communication were aligned with your needs during the holiday period. We truly appreciate your note regarding the absence of a fabric dust bag, especially considering the importance of presentation when a piece is intended as a gift.

Your observation is valuable and helps us refine details that are part of the overall experience. Thank you again for your trust and for sharing such constructive feedback.

Kind regards,
Kimberley

her-age.com からの回答

2026年1月15日

Dear Madam,

Thank you very much for sharing your feedback.

We are pleased to know that you found the price fair and appreciated the quality of our communication. Your Salvatore Ferragamo Gancini convertible top handle bag is a refined and versatile piece, valued for its elegant design and functionality, and we are glad it met your expectations.

Thank you for your recommendation and for choosing us. We look forward to assisting you again in the future.

Kind regards,
Kimberley

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2026年1月15日 に更新

Dear Sir,

Thank you very much for your feedback.

We are pleased to know that your experience was perfect and that you appreciated the rapid and efficient communication throughout your purchase. Your Vivienne Westwood Ranch jeans from the 2020s are a distinctive piece, reflecting the brand’s bold spirit and contemporary attitude, and we are glad they met your expectations.

Providing clarity, responsiveness and consistency at every step is a priority for us, and we are pleased this was reflected in your experience.

Thank you for your trust. We look forward to assisting you again.

Kind regards,
Kimberley

her-age.com からの回答

2026年1月15日

Dear Sir,

Thank you very much for sharing your feedback.

We are pleased to know that you found us trustworthy and appreciated both our responsiveness and pricing. Your Cartier vintage Baignoire watch from the 1960s is an exceptional piece, admired for its timeless design, refined proportions and historical significance, and we are glad it met your expectations.

Accuracy, transparency and attentive communication are essential to us, especially when dealing with rare vintage watches, and we are pleased this was reflected in your experience.

Thank you for your trust. We look forward to assisting you again in the future.

Kind regards,
Kimberley

her-age.com からの回答

2026年1月15日

Dear Madam,

Thank you very much for your feedback.

We are pleased to know that your experience was smooth and that everything went as expected. Your Jean Paul Gaultier mesh dress from the 2000s is a distinctive piece, appreciated for its bold design and iconic character, and we are glad it met your expectations.

Thank you for your trust. We look forward to assisting you again.

Kind regards,
Kimberley

her-age.com からの回答

2025年10月21日

Dear Nina,
Thank you for sharing your feedback. We sincerely apologise for the delay you experienced. Over the past weeks we have received an exceptionally high volume of international orders, and while each item is individually inspected and prepared through our curated shipping process to guarantee authenticity and condition, this has resulted in longer processing times than usual.

We completely understand your concern and regret that you did not receive proactive updates from our side. Please rest assured that your order was fully secured at all times. However, as per your request, it has now been cancelled and a full refund has been issued.

We are deeply committed to providing a seamless, trustworthy experience, and your feedback helps us improve our service standards further. Our customer care team has reached out to you privately, and we would be pleased to welcome you back with a dedicated priority service.

Thank you again for your time – your trust is invaluable to us.

her-age.com からの回答

2026年1月15日

Dear Madam,

Thank you very much for sharing your feedback.

We are pleased to know that your experience was positive and that you found our service reliable. Both your Louis Vuitton Monogram Speedy 35 and your Prada Large Saffiano Cuir Double Satchel are iconic pieces, appreciated for their craftsmanship, durability and timeless design, and we are glad they were delivered successfully and met your expectations.

We value your trust and your balanced review, as it helps us continue to refine every aspect of our service. Attention to selection, authentication and logistics remains central to our standards.

Thank you for choosing us. We look forward to assisting you again in the future.

Kind regards,
Kimberley

her-age.com からの回答

2026年1月15日

Dear Madam,

Thank you very much for taking the time to share such detailed feedback.

We are pleased to know that your Chanel gold plated CC pendant necklace fully met your expectations and was exactly as described. This is a timeless piece, appreciated for its elegance and iconic design, and we are glad it was received with satisfaction.

We also appreciate your honest note regarding the delivery timeframe. When dealing with second hand and vintage jewellery, additional steps such as quality control, authentication and careful logistics can sometimes extend delivery times. We are grateful for your patience and are glad our team was able to assist promptly and adapt the delivery to your workplace to ensure everything went smoothly.

Thank you for your understanding and your trust. We look forward to assisting you again in the future.

Kind regards,
Kimberley

her-age.com からの回答

2026年1月15日

Dear Madam,

Thank you very much for sharing your experience.

We are delighted to know that your Chanel vintage long jacket from the 1980s was received in pristine condition and met your expectations. Pieces from this era represent exceptional craftsmanship and a strong sense of style, and it is always rewarding to know they are appreciated for their quality and character.

We are also pleased that you found our client care helpful and the delivery timely. Attention at every stage, from selection to shipment, is essential to us.

Thank you for your trust. We look forward to assisting you again in the future.

Kind regards,
Kimberley

her-age.com からの回答

2026年1月15日

Dear Madam,

Thank you very much for sharing your feedback.

We are pleased to know that your Prada Tessuto Impuntu Wallet on Strap fully matched its description and that you appreciated the constant and responsive assistance throughout your purchase. This piece is valued for its clean design and practicality, and it is always rewarding to see it received with confidence and satisfaction.

Ensuring authenticity, accuracy and attentive support is central to our standards, and we are glad this was reflected in your experience.

Thank you for your trust. We look forward to assisting you again.

Kind regards,
Kimberley

her-age.com からの回答

2026年1月15日

Dear Madam,

Thank you very much for sharing your first experience with us.

We are truly pleased to know that your Louis Vuitton x Philip Karto Master of Game Speedy 35 from the 2020s arrived beautifully packaged and met your expectations. This is a particularly special and distinctive piece, appreciated for its creative character and limited appeal, and it is wonderful to hear that it brought you such satisfaction.

We are honored that your first experience with us was a positive one and that the care taken in presentation and delivery was felt.

Thank you for your trust. We look forward to accompanying you again in future selections.

Kind regards,
Kimberley

her-age.com からの回答

2026年1月15日

Dear Madam,

Thank you very much for sharing your first experience with us.

We are delighted to know that your Chanel Classic Lambskin Wallet on Chain fully met your expectations and was appreciated for its exceptional condition. This is an iconic piece of the Maison, valued for its elegance, craftsmanship and timeless appeal, and it is always rewarding to know it has been received as if new.

We are also pleased that our client care team accompanied you with professionalism, availability and attention throughout your purchase. Offering a refined and reliable experience is central to our approach.

Thank you for your trust and your recommendation. We look forward to assisting you again in the future.

Kind regards,
Kimberley

her-age.com からの回答

2026年1月15日

Dear Madam,

Thank you very much for sharing your feedback.

We are pleased to know that the item you received fully matched both its description and photographs. Accuracy and transparency are essential when selecting pre owned pieces, and it is especially important to us that each client receives exactly what they expect.

Your willingness to make future purchases and to recommend us to others is truly appreciated and represents the trust we aim to build through careful curation and responsible presentation.

Thank you for choosing us. We look forward to assisting you again.

Kind regards,
Kimberley

her-age.com からの回答

2026年1月15日

Dear Madam,

Thank you very much for sharing your first experience with us.

We are truly pleased to know that your visit and your purchase of the Hermès Double Sens 36 in Clemence leather met your expectations. This is a refined and versatile piece, appreciated for its craftsmanship, understated elegance and practicality, and it is wonderful to hear that it was exactly as described.

We are also glad that the authentication expertise accompanying your bag was reassuring. Providing professional verification and absolute transparency is a fundamental part of our work and of the trust we aim to build with each client.

Thank you for your confidence in our seriousness and competence. It will be a pleasure to assist you again in the future.

Kind regards,
Kimberley

her-age.com からの回答

2026年1月15日

Dear Madam,

Thank you very much for sharing your experience.

We are pleased to know that your interaction with our client care team was helpful and that you felt supported throughout your decision process. Guiding our clients with clarity, responsiveness and care is a fundamental part of how we work, especially when selecting a piece of lasting value.

We are also delighted to hear that your Louis Vuitton backpack arrived within the expected timeframe, carefully packaged and in perfect condition. Ensuring that each item is handled with attention from selection to delivery is essential to us.

Thank you for your trust. We look forward to welcoming you again in the future.

Kind regards,
Kimberley

her-age.com からの回答

2026年1月15日

Dear Madam,

Thank you very much for sharing your experience.

We are pleased to know that your purchase of the Louis Vuitton Speedy 25 met your expectations and that your overall experience was a positive one. The Speedy 25 is a timeless icon of the Maison, appreciated for its balance of practicality and enduring elegance, and it is always rewarding to see such a piece chosen with confidence.

We truly value your trust and are delighted to know that you would consider purchasing again in the future. It will be a pleasure to assist you with your next selection.

Kind regards,
Kimberley

her-age.com からの回答

2026年1月15日

Dear Madam,

Thank you very much for sharing such thoughtful feedback.

We are delighted to know that you found exactly what you had been searching for and that your Chopard Happy Diamonds yellow gold jewellery met your expectations. This piece is a refined expression of Chopard’s savoir faire, combining elegance, movement and timeless value, and it is truly gratifying to know it has been appreciated as a unique and precious choice.

We are also pleased that our client care accompanied you attentively throughout your journey. Offering clarity, availability and a considerate approach is an essential part of how we work, especially when guiding the selection of special pieces.

Thank you for your trust and for beginning 2025 with us. We look forward to assisting you again.

Kind regards,
Kimberley

her-age.com からの回答

2026年1月15日

Dear Madam,

Thank you very much for taking the time to share your experience.

We are truly pleased to know that both your Chanel Medaillon bag and your Louis Vuitton black coat from the 2010s met your expectations and were appreciated for their exceptional condition. These are two iconic pieces, each representing a distinct expression of craftsmanship and timeless style, and it is always rewarding to see them valued for their quality and enduring appeal.

Your recommendation means a great deal to us and confirms the importance we place on careful selection, accurate presentation and attentive service throughout the entire purchasing journey.

We sincerely thank you for your trust and look forward to welcoming you again.

Kind regards,
Kimberley

her-age.com からの回答

2026年1月15日

Dear Paola,

Thank you very much for sharing your feedback.

We are delighted to know that you were satisfied with your experience and with your Louis Vuitton Monogram Gange Pochette from the 2010s. This model is a true icon of the Maison, appreciated for its versatility, timeless design and everyday elegance, and it is always rewarding to know it has found the right owner.

Providing attentive assistance, clarity throughout the process and a smooth, efficient service is an essential part of how we work, and we are pleased this was reflected in your experience.

Thank you for choosing us. We look forward to assisting you again in the future.

Kind regards,
Kimberley