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Heron Financial レビュー 

2,376
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TrustScore 5段階評価の5

5.0

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5つ星のうち5の評価

I've been working with Aidan recently on my remortgage, as he also helped me through the process of buying my home five years ago. I've had a great experience both then and now. I was told mortgage ra... もっと見る

5つ星のうち5の評価

Aiden (Broom) has been my broker several times now and he always works hard to ensure I get the best offer possible. He knows how to help out when there are challenges and works in a calm and careful... もっと見る

5つ星のうち5の評価

We've recently gone through our first remortgage through Heron & they have been very helpful throughout. Gary helped us explore the different options, and find the best broker for our situation.... もっと見る

5つ星のうち5の評価

Great experience with Joshua, helping us to navigate a tricky re-mortgage situation. He worked with us to explore all options until we found something that worked for us. Lillie kept us up-to-date e... もっと見る

企業情報

  1. 住宅ローン代理店
  2. ・
  3. 保険代理店

Heron Financial について

当該企業による記述

Fee-free mortgage brokers for the whole of the UK

Heron Financial is a fee-free, whole-of-market mortgage and protection broker based in the UK and certified B Corporation. Heron Financial specialises in mortgages for first-time buyers, self-employed clients, company directors, contractors, and borrowers with complex income such as commission, dividends, or variable earnings.

Our advice is fully fee-free. We manage the entire mortgage process from initial application through to completion, and continue to look after our clients beyond move-in, including future remortgages and protection reviews.

Heron Financial was founded in September 2011 by Matt Coulson. The aim was to build a digital-first mortgage broker that puts education at the heart of every client conversation. We help individuals and families make confident, well-informed decisions about their borrowing, their long-term financial wellbeing, and their environmental impact as a B Corp-certified business.

We specialise in complex cases. Our advisers regularly place mortgages for clients who have been declined by their bank or by other brokers, including self-employed applicants with one year of accounts, contractors paid on a day rate, company directors taking minimal salary plus dividends, and borrowers with variable or commission-based income. We have access to lenders across the high street, specialist, and private bank markets.

In 2026, Heron Financial was named a finalist in two categories at the British Bank Awards: Best Mortgage Broker and Best Ethical Financial Provider. Internally, we built Everglades, our own award-winning digital application system, to make the mortgage process faster and more transparent for clients. It is one of the reasons our clients tell us the process feels noticeably less stressful than going direct to a bank.

Our mission is simple: the right mortgage, without the stress.

If you'd like to find out what you could borrow based on your specific circumstances, use our mortgage calculator or get in touch for a free 15-minute consultation with an adviser.


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5.0

優良

TrustScore 5段階評価の5

2376件のレビュー

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5.0

すべてのレビュー

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過去12か月のレビュー数: 259件

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5つ星のうち5の評価

5 Star Service - Highly Recommend

We have used Heron financial before to buy our first home, we have since used them again to buy our forever home. We have specifically used Aidan on both occasions who has been super helpful and on hand to help with all queries. He has helped us find the best deal for us and helped us overcome any obstacles along the crazy ride. Would highly recommend Heron especially Aidan, who makes buying/selling super straight forward. Zara, has also helped us along our moving journey and kept everything smooth and streamlined. Would use heron again and again.

2026年5月1日
自発的なレビュー
Heron Financial ロゴ

Heron Financial からの回答

Thank you so much for your wonderful review and for choosing Heron Financial again. It means a great deal to us that you trusted us to help with both your first home and now your forever home!

5つ星のうち4の評価

A fantastic experience with Heron…

A fantastic experience with Heron Financial. They made the whole mortgage process simple and stress free, with great communication and support every step of the way. I would definitely recommend them.

2026年6月25日
Heron Financial ロゴ

Heron Financial からの回答

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that you had such a positive experience with Heron Financial!

5つ星のうち5の評価

Great service by Gisel and Zara

Second time using Heron Financial, great experience again. A big thank you to Gisel and Zara. Gisel is personable and very knowledgeable, guiding us thoughtfully through the best mortgage deals for our situation. Zara was friendly and efficient, keeping us updated whilst our mortgage application went through.

Thoroughly recommend Heron Financial, great communication and their team take the stress out of the mortgage application process.

2026年6月26日
自発的なレビュー
Heron Financial ロゴ

Heron Financial からの回答

Thank you so much for your wonderful review and for choosing Heron Financial again. We're delighted to hear that you had another great experience with us!

5つ星のうち5の評価

Great customer service

Great customer service, answered all my questions, very friendly and polite.

2026年6月25日
Heron Financial ロゴ

Heron Financial からの回答

Thank you so much for your kind review. We're delighted to hear that you had such a positive experience!

5つ星のうち5の評価

Fab experience

Kane and Rebecca were attentive, informative and professional.
They kept me up to date and explained everything throughout the process of obtaining my mortgage.
I would highly, highly recommend using Heron Financial.

2026年6月23日
自発的なレビュー
Heron Financial ロゴ

Heron Financial からの回答

Thank you so much for your wonderful review and recommendation!

5つ星のうち5の評価

Great service

Don and Leona were amazing throughout the entire process. They answered any questions and queries I had efficiently and professionally which made my experience as a first time buyer smooth and simple. Thank you again!

2026年6月23日
Heron Financial ロゴ

Heron Financial からの回答

Thank you so much for your kind review. We’re delighted to hear that Don and Leona helped make your experience as a first-time buyer smooth and straightforward!

5つ星のうち5の評価

Superb experience with Heron Financial

Superb experience with Heron Financial. They were amazing throughout and knew what they were doing. Would highly recommend. The level of customer service and supper was incredible

2026年6月17日
Heron Financial ロゴ

Heron Financial からの回答

Thank you so much for your kind review and recommendation. We’re delighted to hear that you had such a superb experience with Heron Financial!

5つ星のうち5の評価

My partner Abbie and I had a fantastic…

My partner Abbie and I had a fantastic experience with Heron Financial and couldn't recommend them highly enough.

From start to finish, Kane, our Mortgage Advisor, provided excellent advice and guidance throughout what was a particularly challenging and uncertain period. He was incredibly knowledgeable, thorough, and always took the time to explain our options clearly, helping us make informed decisions with confidence.

Leona, our Case Progression Manager and Completions Specialist, was equally outstanding. Her communication was excellent throughout the process, keeping us updated at every stage and ensuring everything progressed smoothly. She was proactive, responsive, and delivered exactly what she said she would.

The professionalism, transparency, and attention to detail from both Kane and Leona made what could have been a stressful process feel straightforward and well-managed. We are extremely grateful for their support and would not hesitate to recommend Heron Financial to anyone looking for expert mortgage advice and first-class customer service.

2026年6月10日
Heron Financial ロゴ

Heron Financial からの回答

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that you and Abbie had such a positive experience with Heron Financial!

5つ星のうち5の評価

Great and professional team

Great and professional team, always trying to understand my specific needs and always available for when I needed them!

2026年6月8日
Heron Financial ロゴ

Heron Financial からの回答

Thank you so much for your kind review. We’re delighted to hear that you found the team professional, supportive, and focused on understanding your specific needs!

5つ星のうち5の評価

I would highly recommend Heron Financial, absolutely fantastic.

I recently used Heron for my mortgage, and I can honestly say that both Kane and Chloe were brilliant from start to finish. They took the time to source a mortgage that genuinely suited our needs, and their communication throughout was excellent. Always professional, clear, and willing to adapt to whatever we needed.
I’ll admit I was slightly apprehensive at first because they weren’t a local company. But having already tried a local broker who couldn’t find the right product for me, I’m so glad I went with Heron. Kane and Chloe were incredibly knowledgeable about what products were available and which ones would fit our situation best.
They kept us updated at every stage and made the whole process so much smoother. Buying a house is stressful enough, but they took a huge amount of that stress away. I couldn’t recommend them highly enough.

2026年6月5日
Heron Financial ロゴ

Heron Financial からの回答

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that Kane and Chloe provided such excellent support throughout your mortgage journey!

5つ星のうち5の評価

Listened to particulars, with speedy followups

Just wanted to say that both Gisel and Leona were both great. In particular I want to highlight that Gisel was very great at listening to the particulars of how I wanted to arrange my mortgage working back and forth with me to get it right. Leona really helped in unblocking some particulars with the lender when I needed a quick follow up for the redemption statement, valuation report, and other documents.

2026年4月1日
自発的なレビュー
Heron Financial ロゴ

Heron Financial からの回答

Thank you so much for your kind review. We’re delighted to hear that Gisel and Leona provided such attentive and responsive support throughout your mortgage journey!

5つ星のうち5の評価

From First day I have very good…

From First day I have very good experience when I had my first Mortgage always makes me help and support for my all needs.
Specially again for my remortgage with Brennan Goodwin he was really very helpful and work hard to find out my best rates and queta. He always makes me good what I requested.
All staff are good and helpful Specially Zara always update my situation Thank you all of you for help and support 🙏🙏

2026年6月3日
Heron Financial ロゴ

Heron Financial からの回答

Thank you so much for your kind review and for placing your trust in Heron Financial for both your first mortgage and your remortgage!

5つ星のうち5の評価

Highly Recommend Kane and Leona!

I had an excellent experience working with Kane and Leona as my mortgage advisors. From start to finish, they were professional, knowledgeable, and incredibly supportive throughout the entire process.

They took the time to explain all of my options clearly, answered every question promptly, and made what could have been a stressful experience feel straightforward and manageable. Their communication was outstanding, and I always felt informed and confident in the decisions being made.

Thanks to Kane and Leona's expertise and dedication, everything progressed smoothly and efficiently. I truly appreciated their patience, attention to detail, and commitment to finding the best outcome for me.

I would highly recommend Kane and Leona to anyone looking for reliable, professional, and friendly mortgage advice. Thank you both for your excellent service!

2026年6月2日
自発的なレビュー
Heron Financial ロゴ

Heron Financial からの回答

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that Kane and Leona provided such professional, knowledgeable, and supportive service throughout your mortgage journey!

5つ星のうち5の評価

Brilliant service

Brilliant service, very fast response, constant supportive contact.
Made the process all very simple, will definitely be using again.

2026年6月2日
Heron Financial ロゴ

Heron Financial からの回答

Thank you so much for your kind review!

5つ星のうち5の評価

Highly Recommended

Dalia and Leona have made the mortgage process much easier and less stressful. Thank you both for your support, clear communication and help throughout.

2026年5月21日
自発的なレビュー
Heron Financial ロゴ

Heron Financial からの回答

Thank you so much for your kind review. We’re delighted to hear that Dalia and Leona helped make the mortgage process easier and less stressful for you!

5つ星のうち5の評価

We had a fantastic experience with Don…

We had a fantastic experience with Don and Leona from Heron Financial. They helped us get our mortgage accepted quickly and smoothly, making the whole process feel easy and stress-free. They were always helpful, professional and supportive throughout and they are continuing to guide us on our home buying journey. We really appreciate their help, thank you! We would highly recommend.

2026年5月29日
自発的なレビュー
Heron Financial ロゴ

Heron Financial からの回答

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that Don and Leona helped make your mortgage journey feel smooth, straightforward, and stress-free!

5つ星のうち5の評価

Excellent company to deal with

I recently remortgaged a buy to let and secured a new mortgage to move house and Joshua was brilliant, he provided great advice and support throughout. Afterwards I had a call with Joe to review personal protection cover and again a great experience. In my dealings with Heron they have been very helpful and efficient and I highly recommend them!

2026年5月18日
自発的なレビュー
Heron Financial ロゴ

Heron Financial からの回答

Thank you so much for your kind review and recommendation. We’re delighted to hear that Joshua was able to provide great advice and support with both your buy-to-let remortgage and your new mortgage as part of your house move!

5つ星のうち5の評価

Excellent experience with Heron…

Excellent experience with Heron Financial, primarily dealing with Joshua Johnstone, sorting out a residential mortgage for us. Being self employed and having a complex income structure was not an issue for them, and they managed to secure the mortgage we needed to buy our new family home. Thanks again for all your help and advice.

2026年5月29日
自発的なレビュー
Heron Financial ロゴ

Heron Financial からの回答

Thank you so much for your kind review. We’re delighted to hear that you had an excellent experience with Heron Financial and that Joshua was able to help secure the mortgage you needed for your new family home!

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