hesntls.co レビュー 

140
•
TrustScore 5段階評価の2

2.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

If I could go less than 1 star I would, abhorrent quality temu jorts, don’t fit whatsoever. They lied about next day delivery. It took over 2 weeks. When I asked to return them I was promised my mon... もっと見る

5つ星のうち1の評価

Literally found many of their products on Temu, Ali, etc. They clearly just dropshipping clothes and Im expecting my order to be fully shit. They also using the same shipping provider as Temu, dont tr... もっと見る

企業が回答しました

5つ星のうち5の評価

Dieser shop is der wahnsinn habe mir 2 bestellt und was soll man sagen die gr ist toll der tragekomfort ist ne 1+* und das designs sind extrem geil grad wenn man auf ausgefallen steht und die quali i... もっと見る

5つ星のうち1の評価

Ordered some Jeans that looked different in person than they did online, sent them back to their returns address in China around 10 weeks ago costing £17.65 and haven't been refunded or heard anything... もっと見る

企業情報

  1. ストリートウェア店

当該企業による記述

Providing high-end street wear at affordable prices since 2017. Free Shipping Worldwide, Customs and Duties Paid. Check our Instagram tagged photos to see our customers tagging us in their order!


連絡先

2.0

期待以下

TrustScore 5段階評価の2

140件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 41%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.0

すべてのレビュー

(140)

過去12か月のレビュー数: 20件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The Wrench denim is absolutely fire

The Wrench denim is absolutely fire. Gotta be grabbing another pair real soon. Thank you for the amazing shopping experience and wonderful customer service! Cheers.

2023年9月16日
自発的なレビュー
hesntls.co ロゴ

hesntls.co からの回答

Hi Elena,

Thank you for the kind review!

Looking forward to serving you again at HESNTLS.

Cheers,

Jamie.

5つ星のうち5の評価

best slim fit jeans I ever got!!!

best slim fit jeans I ever got!!!
Worth the purchase frfr

2023年9月20日
自発的なレビュー
hesntls.co ロゴ

hesntls.co からの回答

Hi Justin,

Thank you for the kind review!

Glad to hear it fits you well!

Looking forward to serving you again at HESNTLS.

Cheers,

Jamie.

5つ星のうち2の評価

Think twice. No refunds. Exchanges take 2 months for UK customers.

I bought a pair of jeans from Hesntls. There was nothing wrong with the jeans however I felt they didn’t suit me and so I wanted to refund them. Hesntls does not do refunds, which is not illegal but I feel it is unfair as they are an online store meaning you don’t have the opportunity to see / try the clothes on before buying them.
Please think twice before buying from a company that does not offer refunds.

2023年9月21日
自発的なレビュー
hesntls.co ロゴ

hesntls.co からの回答

Hi Zaine,

Thank you for the kind review!

Sorry to hear the jeans doesn't fit you.

Looking forward to serving you again at HESNTLS.

Cheers,

Jamie.

5つ星のうち5の評価

Communication is 10/10

Communication is 10/10, ngl don't you guys sleep? Sent an email at 1am and it was replied within 5mins. Would be shopping more!

2023年9月14日
自発的なレビュー
hesntls.co ロゴ

hesntls.co からの回答

Hi Theodor,

Thank you for the kind review!

Yes, we do sleep :)

We try to get back to emails as soon as we can!

Looking forward to serving you again at HESNTLS.

Cheers,

Jamie.

5つ星のうち5の評価

First time leaving a review

First time leaving a review for them after many years of shopping here. Quality is insane for the price and you'll not regret! Thanks a ton and I shall be back once again.

2023年8月26日
自発的なレビュー
hesntls.co ロゴ

hesntls.co からの回答

Hi David,

Thank you for the kind feedback!

Looking forward to seeing you again at HESNTLS!

Cheers,

Jamie

5つ星のうち5の評価

Great communication (Instagram &…

Great communication (Instagram & E-Mail)

Nice quality & package

2023年9月13日
自発的なレビュー
hesntls.co ロゴ

hesntls.co からの回答

Hi Sam,

Thank you for the kind feedback!

Looking forward to seeing you again at HESNTLS!

Cheers,

Jamie

5つ星のうち5の評価

Shipping is decently fast

Shipping is decently fast and it's free, no complains over here. Denim fits just right and I am very happy with my order. Will be back in a minute! Thanks!!

2023年9月4日
自発的なレビュー
hesntls.co ロゴ

hesntls.co からの回答

Hi Andy,

Thank you for the kind feedback!

Looking forward to seeing you again at HESNTLS!

Cheers,

Jamie

5つ星のうち1の評価

The quiality and size is terrible

The quiality and size is terrible, my shorts have been washed 10 times and are now splitting apart like paper.

And ordered all my jeans in size 36, everything fits like a 32 when compared to H/M.

Also it is dropshipping so no brand identity, just some people tryna make easy money, how can you have a modern shop and have shipping time of over 14 days.

2023年6月15日
hesntls.co ロゴ

hesntls.co からの回答

Hi Andreas,

Thank you for your kind feedback.

Not sure which shorts you're referring to, but we have shorts that we made in 2017, and still holding strong till date.

Our sizes follows international sizing guide ie (USA/MEX) and fits true to size for most of our jeans with some models fitting smaller (due to no spandex being weaved into the fabric) and this is always mentioned in the description.

We do not dropship and all items are manufactured in-house with our own labels and packaging with a proprietary blend fabric for our denim. Happy to send photos of our warehouse if needed :)

As for the delivery time, we're offering free shipping on no minimum order, and we're bearing the cost of shipping and any custom fees and/or taxes. We're pretty sure you didn't get taxed on your order.

Based on our customer feedback, over 95% of them are willing to sacrifice a longer waiting time, in exchange for free shipping and zero taxes since we covered them.

Feel free to reach out to us via email if you need further assistance.

Cheers,

Jamie.

5つ星のうち5の評価

Best customer service ive ever had…

Best customer service ive ever had product is amazing too. Definitely will be gettin more pairs

2023年9月11日
自発的なレビュー
hesntls.co ロゴ

hesntls.co からの回答

Hi Martin,

Thank you for the kind review.

Glad you like them!

Hope to see you again at HESNTLS.

Cheers,

Jamie.

5つ星のうち5の評価

Not sure what the bad reviews is all…

Not sure what the bad reviews is all about, I got great help from the customer service from the right before ordering, and even assisting with the size exchange. All went smoothly, from ordering to receiving my order was under 10-days, and sending is back and getting it exchanged for a smaller size, all under a month from my day of ordering. Emails was all handled within a day by James, the customer service staff which had been a tremendous help. 5/5 will be coming back.

2023年8月10日
自発的なレビュー
hesntls.co ロゴ

hesntls.co からの回答

Hi George,

Thank you for the kind review!

We'll relay the message over to James!

Cheers,

Jamie.

5つ星のうち1の評価

absolutely disgusting service received…

absolutely disgusting service received the wrong pair of jeans and they are not emailing me back completely dodging my dms don’t ever order from this website

2023年9月9日
自発的なレビュー
hesntls.co ロゴ

hesntls.co からの回答

Hi Aayan,

Thank you for your kind feedback.

We've checked your order and we've shipped out the correct order.

Your DMs and Emails were all handled within 24hrs.

Cheers,

Jamie.

5つ星のうち1の評価

HERE I AM ONCE AGAIN

HERE I AM ONCE AGAIN! EXPRESSING MY DISAPPOINTMENT. I PAY, I WAITED & NOW I AM DONE.

THEY THREATEND TO BLOCK ME BECAUSE I WAS ANGRY AND EXPRESSING MY DISAPPOINTMENT WITH THIS SERVICES. THEY DON'T KEEP ME POSTED, DON'T ANSWER MY MAILS AND THEY DON'T WANT TO GIVE ME MY MONEY BACK OR AT LEAST SEND A NEW JEANS.

I WILL NEVER EVER ORDER ON THIS SITE AND I DON'T ADVICE ANYONE TO ORDER IN THIS SITE. THIS IS A DISGRACE.

2023年2月28日
自発的なレビュー
5つ星のうち1の評価

Don’t expect a good customer service. Don’t respect sizes to be right.

I wanted to exchange my order so they gave me a return policy to follow which said I have to ship the items to CHINA. Even by following the orders exact as they gave through the return policy the items might not get past custom security. When I mentioned this they say its not in their control and never reply again after this. BAD CUSTOMER SERVICE.

2023年6月13日
自発的なレビュー
5つ星のうち1の評価

Ordered some Jeans that looked…

Ordered some Jeans that looked different in person than they did online, sent them back to their returns address in China around 10 weeks ago costing £17.65 and haven't been refunded or heard anything from them. Basically scammed me out of £80, First and last time ordering from a company i discovered through instagram ads.

2023年6月2日
自発的なレビュー
5つ星のうち1の評価

Useless

Useless, ordered jeans and for over a month they never came. Had to cancel the order. Communication was also poor from them don’t recommend

2023年4月6日
hesntls.co ロゴ

hesntls.co からの回答

Hi Daniel,

Thank you for your review.

We have checked and your order was placed on the 9th of April, which is definitely not over a month and you requested your order to be cancelled, which we have cancelled and refunded your order.

We see that all communications and emails to you were handled promptly and within 24hrs.

Cheers,

Connor.

5つ星のうち1の評価

DON'T ORDER HERE!!!

I ordered last year 5 jeans the size didn't fit me well so i decided to return my order. So i did that on 27-10-2022 after that i didn't get any updates about the process, luckily i could track it myself because i sended it back from holland with insurance i payed 43 euro's for that. Long story short i have waited for 6 months at that point i already knew i was scammed so i accepted it, but than out of nowhere the package that i sended back to them to China was sended back to my house AFTER 6 MONTHS waiting. I immediately sended them a email the day i received it again that was on 15-04-2023 and now they don't respond anymore on my emails so i hope this bad review concerns them.

DON'T BUY from hesntls.co

2023年4月15日
自発的なレビュー
hesntls.co ロゴ

hesntls.co からの回答

Hi Yessin,

Thank you for contacting us at HESNTLS.

From what we can see, you did not follow the return instruction given to you which resulted in a customs hold and return of your parcel back to you.

We'll be more than happy to refund your order once we have received your order back.

Pertaining to your email, our staff have replied back to you and looking forward to your response :)

Cheers,

Maria.

5つ星のうち1の評価

DON’T BUY FROM THEM!!!

DON’T BUY FROM THEM!!!
I bought a pair of pants in November 2022. The package was allegedly sent to the wrong city and returned to him.
I asked if they could send me the pants again and they replied that the package had not yet been returned to them and they could only send it back once they received it.
To date almost 3 months have passed since the pants have returned and they keep telling me that they have not arrived.
I lost 70€ and I didn't receive anything and they didn't even want to give me a refund.
not to mention the terrible customer service who didn't try to help me in any way

2023年3月18日
hesntls.co ロゴ

hesntls.co からの回答

Hi Thristan,

Thank you for your kind feedback.

We see on our end that your order has already been fully refunded back to your original payment method.

Cheers,
Zonia.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報