hipages レビュー 1,364

hipages からの回答

3日前

Hi Brendan,

We appreciate the feedback and the recommendation. We hope to continue to help you out in the future!

Thanks,
hipages support

hipages からの回答

3日前

Hi Eugene,

It's fantastic to hear you had a positive experience with Malik through hipages!

We look forward to helping you in the future!

Thanks,
hipages support

hipages からの回答

6日前

Hi there,

Thank you so much for the recommendation! We’re thrilled to hear we could help you out. We look forward to working with you again!

Thanks,
hipages support

hipages からの回答

6日前

Hi Graham,

We’re sorry to hear that you haven’t had a great experience with connecting with trade businesses on hipages. We understand it’s disappointing when you can’t find the right professional for your work.

When we reposted your lead, it would have been more suitable in the Rainwater Tank category. Doing so could have improved visibility and helped connect you with a more fitting business for your work. When it comes to connecting you with the right business for your work, we always suggest for you to provide as much information as possible when adding details and answering our prompts.You can also refer to our directory page on the hipages website. You can read over all the recommendations of any businesses that you may be interested in, to ensure that the business is the right one for you.

We want to make sure we get this right for you in the future, please do not hesitate to contact us via email support@hipages.com.au or the app if you need any further support.

Thanks,
hipages support

hipages からの回答

7日前

Hi james,

We’re sorry to hear you’ve had a bad experience with a trade business on the platform.

hipages is an advertising platform that enables tradies to advertise their business to potential clients. Negative feedback isn’t displayed on their business page, but is still reflected through the star rating system the profile page of the business.

We also continuously monitor feedback that comes through from consumers, to ensure that we are able to pick up on any consistently negative or concerning feedback that might come through. Our Trust & Quality team address any issues relating to safety, professionalism or quality of work, and do remove and ban businesses from advertising on hipages should they take on unlicensed work, or have a record of consistently poor feedback from consumers.

Whilst our Trust and Quality team have no authority to enforce any decision, they can mediate between yourself and the trade business to help resolve any issues. Please DM us your details and we can get the team to reach out as soon as possible.

Thanks,
hipages support

hipages からの回答

7日前

Hi Jackie,

It's awesome to hear that you had a great experience with a trade business on hipages and the yard was done to your satisfaction!

If possible, leave them a recommendation on the trade business' profile page so you can let them know of your appreciation.

Thanks,
hipages

hipages からの回答

7日前

Hi Ragaie,

Glad our platform was able to help connect you with businesses that helped get your work done quickly and within your budget.

If you haven't done so, please leave a recommendation on the business' profile page to let them know of your feedback and experience.

Thanks,
hipages

hipages からの回答

7日前

Hi Raymond,

We appreciate your feedback about hipages and your experience with the platform.

We looking forward to continuing to help you out!

Thanks,
hipages support

hipages からの回答

7日前に更新

Hi Azhar,

We're glad that you've had excellent experiences with hipages overall. We try our best to connect you to 3 trade business but sometimes that may not be the case.

If you're struggling to get connected with 3 trade businesses, please contact our Support team via email at support@hipages.com.au or message us in our app. We can assist you from there.

Thanks,
hipages support

hipages からの回答

7日前

Hi Mark,

Great to hear about your positive experience with our platform and the trade businesses you connected with.

We hope to help you out even more in the future!

Thanks,
hipages support

hipages からの回答

2026年4月8日

Hi Roger,

Fantastic to hear that you were able to get connected and receive quotes with trade businesses so quickly.

We hope to continue to connect you with more trade businesses on hipages.

Thanks,
hipages support

hipages からの回答

2026年4月8日

Hi Janine,

We are pleased to hear that you had a positive experience with our platform and your feedback is much appreciated.

We look forward to helping you with your future works!

Thanks,
hipages support

hipages からの回答

2026年4月8日 に更新

Hi George.

Glad to hear that hipages was able to help you with your works quickly and efficiently. We look forward to continuing to help you out!

Thanks
hipages support

hipages からの回答

7日前

Hi there,

I'm sorry to hear you've not yet been able to connect with any local tradies regarding the job you posted on hipages.

Unfortunately, this may purely come down to tradie availability and/or interest in your specific job. You might find better luck with searching our online directory for relevant tradies in your area, and reaching out to them directly. Here is a link to do so: https://hipages.com.au/directory.

If you need any help connecting with businesses for your future work, please email us at support@hipages.com or message our support team in the app.

Thanks,
hipages support

hipages からの回答

2026年4月8日

Hi Sam,

Great to hear that you were able to connect and speak with trade businesses easily on our platform. We appreciate the feedback and looking forward to helping you with your future works.

Thanks,
hipages support

hipages からの回答

2026年4月7日

Hi Christina,

When you sign to hipages, the team advise that subscriptions are fixed term contracts, generally for an initial term of 6 months. Once signed up, we send a follow up confirmation email with the information of your fixed term and cooling off periods that apply.

We have requested some more information from you so we can find your account and try to help further. If you can please reply to our DM, call us on 1300 762 994, or email us at support@hipages.com.au and our team can assist from there.

Thanks,
hipages support