My parcel arrived within the time frame I was given even though i live on Isle of Man. The product was well sized and fits description to what i ordered. With this being my first order on Hiscolumn... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered Pegasus Grey Trainers. Very nice, smart trainers and look expensive. First try on they arent the comfiest of trainers. But I've worn Arne trainers before which arent very comfortable either,... もっと見る
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Brought two sets from here. Really nice fit and look. Although am really disappointed with the overall outcome of this but and recommend staying away. After one day of wearing and not doing much in th... もっと見る
企業が回答しました
I have bought a few things from here and always been so impressed. It’s good quality and the prices are reasonable. I had a query and my email was responded really quickly… would be more customer fri... もっと見る
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企業情報
さまざまな外部ソースから提供された情報
Find your Freedom of Style. HisColumn create looks for men who know what they want and want to make a statement with every piece they wear.
HisColumn
当該企業による記述
- Committed to high quality customer service and experience.
- Get 10% off your first order with code: TRUST10
Our Customer Experience Promise
Premium Customer Experience
Next Day Delivery, Guaranteed Saturday Delivery Free shipping on all UK orders over £50 and fast and easy returns, we're committed to providing the best customer experience.
連絡先
Unit 30, 77-87 River Road, IG11 0JU, Barking, 英国
- 02085944442
- sales@hiscolumn.co.uk
- hiscolumn.com
4.3
優良
3170件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
With no difficulties on placing the…
With no difficulties on placing the order online, I received my order on time, I returned the order for exchange and I received the order just two working days after. Its was straight forward and without any issues, I am happy 100% with my items so I appreciate 👍
2022年7月26日
HisColumn からの回答
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
HisColumn からの回答
Hi,
Thank you for your review, we have looked into this and can see this was an issue with Paypal, we can see the item has been delivered
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Kind regards,
Team HC
Poor quality and sizes are not accurate…
Poor quality and sizes are not accurate at all. Shorts are oversized and tops are at least 2 sizes too small than stated.
2022年7月25日
HisColumn からの回答
Hi,
We are so sorry to hear this, we have passed your comments to our relevant department, if you would like to tell us more about your experience, we would love to hear your thoughts as we are constantly improving to ensure the best service for all our customers.
If you can email our customer service team on:
Sales@hiscolumn.co.uk
Kind regards,
Team HC
Good quality
Bought some trainers, were to small sent back for an exchange which was quick and easy. Fit perfect now and good quality.
2022年7月23日
HisColumn からの回答
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Perfect all around!!
Perfect all around!!! No complaints on the clothes, fast delivery & value for money!
2022年7月22日
HisColumn からの回答
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Clothes sizes aren’t consistent in size…
Clothes sizes aren’t consistent in size as my standard waste size is an xl and I couldn’t even get into a xxl
2022年7月19日
HisColumn からの回答
Hi,
We are so sorry to hear this, all our items are made to UK standard sizing, we have passed your comments to our relevant department, so they can get this looked into for you
We sincerely apologise for the inconvenience caused and hope this has not deterred you from shopping with us
Kind regards,
Team HC
Great quality products for quality price
2022年7月18日
HisColumn からの回答
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
The shoes were sized small
The shoes were sized small, ordered the correct size and they did not fit. I contacted customer services and they said I would have to pay returns. It cost me £7 to return.
2022年7月18日
HisColumn からの回答
Hi,
We are so sorry to hear this, all our items are made to UK standard sizing, we have passed your comments to our relevant department, so they can get this looked into for you. Unfortunately, we do not offer free returns and this is stated on our website, however we are looking into this.
We sincerely apologise for the inconvenience caused and hope this has not deterred you from shopping with us
Kind regards,
Team HC
Brought two sets from here
Brought two sets from here. Really nice fit and look. Although am really disappointed with the overall outcome of this but and recommend staying away. After one day of wearing and not doing much in this set anything that touches the clothing will pull the threading out ruining the look of the peice and just an overall poor finish off the cheap material.
2022年7月15日
HisColumn からの回答
Hi,
We are so sorry to hear this, if you can please email our customer service team on:
Sales@hiscolumn.co.uk so we can get this looked into for you
Team HC
The product is a good quality!!!!
2022年7月15日
HisColumn からの回答
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
I am very disappointed because we paid…
I am very disappointed because we paid £8.99 for guaranteed next day delivery on 6 July (after 3pm) and expected that the item would arrive on 8 July. We didn't actually get it until the 9th. I found out that it had been given to one of our neighbours. However I did not check my emails which said it had been given to them and they did not pass it on until the 9th. I think that there were people in at our address. It would have been good if you had put a card through the letter box or sent a text saying where the parcel was.
2022年7月13日
HisColumn からの回答
Hi,
We are so sorry to hear this, I have looked into this and can see the item has been dispatched on time by us, unfortunately, we are not able to control the delivery process as this is down to the courier services, however we agree a card should have been left as this is the procedure which Royal Mail follow if they are not able to deliver the parcel, however I will be raising a complaint on your behalf with Royal Mail to ensure this does not happen going forward.
We sincerely apologise for the inconvenience caused and hope this has not deterred you from shopping with us
Kind regards,
Team HC
I like the look of the product and fits…
I like the look of the product and fits well but the insoles are loose and ruffle up when I them on I’ve only just found that out as I haven’t worn them out yet!
2022年7月13日
HisColumn からの回答
Hi,
We are so sorry to hear this, we have passed your comments to the manufacturing department who will take a look into this.
We sincerely apologise for the inconvenience caused and hope this has not deterred you from shopping with us
Kind regards,
Team HC
Ordered 2 pairs of shoes
Ordered 2 pairs of shoes, fitting is accurate but mostly impressed with the quality especially at this price point. When new colourways and designs are released I look forward to getting them
2022年7月12日
HisColumn からの回答
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
HisColumn からの回答
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
HisColumn からの回答
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
HisColumn からの回答
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Good product and quick delivery will be…
Good product and quick delivery will be telling friends and ordering again!!
2022年7月7日
HisColumn からの回答
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Really happy with the service which is…
Really happy with the service which is outstanding for an online brand ,the quality is excellent .I am happy to continue to purchase from his column keeps my teenager son happy …..Even his friends are now shopping from “His Column “.
2022年7月7日
自発的なレビュー
HisColumn からの回答
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Far too small return both items
2022年7月4日
HisColumn からの回答
Hi,
We are so sorry to hear this, all our sizes are made within UK standard sizing, we are looking into this and have passed your comments to the relevant department.
We sincerely apologise for the inconvenience caused
Team HC
HisColumn からの回答
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
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