Holidaybuzz レビュー 

Deane was extremely helpful
and patient with helping me to provide my passport details.

Do not book through these clowns

Paid extra for a champagne, strawberries and chocolates package for a birthday celebration 3 days after we arrived. When I had paid they advised that the hotel didn’t do champagne but we would be given a good bottle of something similar. Our flight was delayed, the transport for transfers kept us waiting for 50 mins at the airport in extreme heat and when we arrived at the hotel at 1am they advised me the champagne package was in the room. I told them it was for a birthday in 3 days and it we didn’t want it at 1am when we were shattered, the lady in reception just shrugged her shoulders. The strawberries clearly had been sitting there all day so I threw them and advised reception and holiday buzz that the bottle wasn’t acceptable for the Amount I paid (it was a 4 euro bottle which we could purchase ourselves from the supermarket across the road) Holiday buzz have failed to do anything about it. Had so many other issues with this company my advice is book elsewhere.

Vicki was pleasant and friendly, patient and calm, reassuring me that he would help me with my enquiry, which he did. Thank you Vicki. x

I was helped a couple of days ago to book a holiday to Milan
Neil was more than helpful I would consider him a great asset to your company
A truly polite young man who's English is great

Customer Services responded to my email immediately and my query was dealt with quickly and efficiently. Thank you

Neil woodcraft was extremely helpful when I had a query and rectified the situation within an hour.

I would not hesitate to recommend him.

We just came from Marrkech
Hotel owe full and rude
Bedroom worse lots cocroches everywhere breakfast even not cover
Juice was full of fly
Lier company
Please never travel with them and go to L Oliver D Atlas hotel
Waste of money and time

Documents arriving promptly
Telephone being answered efficiently

very helpful customer support service and friendly. Neil was very good.

Hamara Sikkim trip bilkul hopeless tha ,management lower level ka, 4 star hotel change Katke guest house me Tika diya, n koi dhang ka Breakfast n koi dinner, bakwas trip ,paise bekaar Gaye! 2 bar driver ne raste me gadi rok di payment ke Karan!

Spoke to Neil Woodcraft after an issue with the hotel
He sorted it out promptly and upgraded our hotel at no extra cost
He was very helpful

The staff were very helpful and respectful. Luke was very professional. But I tried to cancel the transfer taxi 2 days after booking, four months before the holiday but taxi service which was very expensive would not accept.
Other than that the staff were helpful.

Eva was brilliant and found all the information I was looking for. Great service and couldn't do enough to help.

Have dealt with Lucy, Robin and Eva. All were very helpful so high marks for customer service. Di not fly until October when I hope that and the hotel are as good a service.

Today it was Neil I spoke to and he was professional, helpful and able to help with any queries.
J Walshe

Very polite n patient staff n full response to my questions n needs

patience and constructive advise. very helpful

Dania was very kind and friendly and answered all my questions quickly

Luke was very helpful thank you