Online besteld. Etenswaar zak kwam open aan en lag in de doos alles onder de poeder E-Mail gestuurd krijg je antwoord dat terugsturen op eigen kosten moet Dus ik moet extra betalen voor defect g... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered some collagen UCII capsules which arrived within couple of days by Royal Mail. Excellent service. Excellent tablets. Very happy customer.
企業が回答しました
I tried to purchase running gels online using the advertised discounted price but kept getting this message “ The following items aren't available in your location: SiS Beta Fuel Energy Gel Strawberry... もっと見る
企業が回答しました
I find H &B very dependable!!! When I put in my Order - I get a Confirmation Email right away. Then I get news of Delivery...& my Order always arrives - well packed- a few days later!
企業が回答しました
3.8
ほぼ満足
3902件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 98％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Holland & Barrett からの回答
Hi Ally,
Thanks for your lovely 5-star review and kind feedback!
We're so pleased to hear how happy you are shopping with us, and thrilled to hear that you love our products just as much as we do.
Have a lovely day and take care.
H&B 💚️
Deals
Mainly what I like about this company is the deals - like 3 for 2. There are very often deals and I often avail of them. There is quite a good range of products and it's easy to access a shop as well as shop online. All my deliveries have come promptly and safely.
2026年2月5日
自発的なレビュー
Holland & Barrett からの回答
Hey Rachel,,
Thanks for your lovely 5-star review and kind feedback!
We really appreciate it when one of our valued customers takes time out of their busy day to share their shopping experience with us, and are thrilled to hear how happy you are.
Have a lovely day and take care.
H&B 💚️
Online experience was great
Online experience was great, order came quick and I was pleased with products.
2026年1月22日
自発的なレビュー
Holland & Barrett からの回答
Hello Ana,
Thanks so much for your lovely words.
We’re delighted to hear how much you’re enjoying the range of products we offer. It’s wonderful to know you’ve had such an amazing experience 💚
We'll pass your kind words along to the relevant teams, and we really cannot wait to see you shopping with us soon!
H&B.
Helpful staff and high quality products…
Helpful staff and high quality products with lots of buy one get one free/half price vibes. I found their app the easiest to set up!
2026年2月3日
自発的なレビュー
Holland & Barrett からの回答
Hello,
Thanks so much for your lovely words.
We’re delighted to hear how much you’re enjoying the range of products we offer. It’s wonderful to know you’ve had such an amazing experience 💚
We'll pass your kind words along to the relevant teams, and we really cannot wait to see you shopping with us soon!
H&B.
Reliable & Great Deals
Ordered a few times now especially for vitamins & health products & can say great deals, value for money & swift shipping with no problems would definitely recommend 👍 🌟🌟🌟🌟🌟
Regards Rod.
2026年1月30日
自発的なレビュー
Holland & Barrett からの回答
Hi,
Thank you for your lovely 5-star review and kind feedback!
We're happy to see you're enjoying our offers, products and services.
We appreciate the time you've taken to share this with us.
Thanks for shopping with us, and have a lovely day.
H&B💚️
Holland ang barrett
Great products,great service,very helpful staff,highly recommend.
2025年12月28日
自発的なレビュー
Holland & Barrett からの回答
Hi,
Thank you for your lovely 5-star review and kind feedback!
We're happy to see you're enjoying our offers, products and services.
We appreciate the time you've taken to share this with us.
Thanks for shopping with us, and have a lovely day.
H&B💚️
Holland & Barrett からの回答
Hi Marie,
Thanks for your kind words! We're really happy to know that you're enjoying shopping with us.
We look forward to seeing you soon!
Team H&B 💚
Holland & Barrett からの回答
Hi there,
Thanks for your kind words! We're really happy to know that you're enjoying shopping with us.
We look forward to seeing you soon!
Team H&B 💚
I love the App and website.like getting…
I love the App and website.like getting the good deals and promos.
Easy to use and great products
2026年2月1日
自発的なレビュー
Holland & Barrett からの回答
Hi Irene,
Thanks for your kind words! We're really happy to know that you're enjoying shopping with us.
We look forward to seeing you soon!
Team H&B 💚
Eldon Street Branch
Eldon Street Branch
I visited the store at around 6:50pm and was approached by Vithyia. I assumed it would be the usual “we’re closing soon,” but instead she genuinely wanted to make sure I found what I needed and didn’t feel rushed. Her care and attention were refreshing — it honestly made my day.
Viktoria was also incredibly helpful, offering clear advice about the supplements available and guiding me toward the one best suited to my needs. At no point did I feel pressured to leave or come back the next day; they simply went above and beyond, and I’m really grateful for that. I’ve since started taking the supplement regularly and finally feel confident about what I’m using.
On a separate visit, Nely was just as attentive when I came to pick up my order. Consistent service like this is rare these days, and I wanted to say a sincere thank you to all three of them.
2026年1月30日
自発的なレビュー
Holland & Barrett からの回答
Thank you so much for taking the time to share such thoughtful feedback.
We’re absolutely delighted to hear about your experience at our Eldon Street branch. Vithyia, Viktoria and Nely will be so pleased to know the positive impact they had, and we’ll make sure your kind words are shared with them and the wider team.
It’s lovely to hear that you felt supported, unrushed, and confident in your choice, that’s exactly the experience we aim to provide.
Thank you again for your sincere and generous feedback, it truly means a lot to us!
H&B💚️
Today
Today, the staff at the store on Market Street stole two boxes of my medication. I bought three boxes two days ago, and I returned today to exchange them for smaller boxes. However, the previous receipt only showed one box. This was the previous staff's mistake, and now they've stolen two boxes from me.
2026年1月31日
自発的なレビュー
Holland & Barrett からの回答
Hi Mia,
Thanks for taking the time to leave your review. We're really sorry to hear about your experience and understand how upsetting this must have been.
We’ve requested some further details through Trustpilot so we can look into this properly. If you could complete the form that’s been emailed to you, we’d really appreciate the opportunity to review this with the store involved and see how we can assist you further.
H&B
Holland & Barrett からの回答
Hello,
Thanks so much for your lovely words.
We’re delighted to hear how much you’re enjoying the range of products we offer. It’s wonderful to know you’ve had such an amazing experience 💚
We'll pass your kind words along to the relevant teams, and we really cannot wait to see you shopping with us soon!
H&B.
Excellent ⭐️⭐️⭐️⭐️⭐️
2026年1月2日
自発的なレビュー
Holland & Barrett からの回答
Hello,
Thanks so much for your lovely words.
We’re delighted to hear how much you’re enjoying the range of products we offer. It’s wonderful to know you’ve had such an amazing experience 💚
We'll pass your kind words along to the relevant teams, and we really cannot wait to see you shopping with us soon!
H&B.
The app is rubbish
The app is rubbish, I join in store but when I tried to register with the app it keeps telling me the email address is already used, it is by me!
2026年1月28日
自発的なレビュー
Holland & Barrett からの回答
Hi Jason,
Thanks for your review.
We're so sorry to hear this.
We've requested some further information from you and our Customer Experience team will make sure this is resolved for you.
We look forward to hearing back from you, and we wish you a lovely day in the meantime.
H&B.
vitamin e Dr Organic…defintely off
I purchased online vitamin e Dr Organic cream, buy 1 get one half price, and started using one, but they were both discolured yellow, I recently went to a store and you could see they were not yellow, no best before date on the packaging, also I purchased a calendular on special offer, also yellow, the vitamin e had a vile smell, I had to throw all 3 items out, the only thing I will now buy from there are vitamin d3 tablets, I will not purchase any sort of creams again. Complete waste of money
2026年1月1日
自発的なレビュー
Holland & Barrett からの回答
Hello Gia,
Thank you for sharing your feedback. We’re sorry to hear about your experience with the products you purchased, particularly regarding their appearance and smell. We understand why this would be concerning.
We’ve reached out to you via Trustpilot to request a few more details so this can be looked into further.
H&B
False advertising
They offer free next day delivery if you spend over £60 but my items were not out for delivery when I checked the next day.
I called customer service and they told me I should have ticked the box for next day delivery…..there is no box to tick!!
Customer service argued that there is a box to tick and it was my fault.
I needed the items next day bit now told it takes 3-5 days and won’t let me cancel.
Not happy and will never use again.
2026年1月28日
自発的なレビュー
Holland & Barrett からの回答
Hi Mairi,
Thanks for your review.
We're so sorry to hear this.
We've requested some further information from you and our Customer Experience team will make sure this is resolved for you.
We look forward to hearing back from you, and we wish you a lovely day in the meantime.
H&B.
Excellent products and delivery service.
2026年1月12日
自発的なレビュー
Holland & Barrett からの回答
Hi Goretti,
Thank you for your lovely 5-star review and kind feedback!
We're happy to see you're enjoying our products and services.
We appreciate the time you've taken to share this with us.
Thanks for shopping with us, and have a lovely day.
H&B💚️
Very good upfront deals
Very good upfront deals. Never had an issue with delivery or products. Could also collect from H@B shop.
2026年1月9日
自発的なレビュー
Holland & Barrett からの回答
Hi there Geoffrey,
Thanks for your lovely 5-star review and kind feedback!
It's brilliant to hear you've had such a positive experience shopping with us both in store and online. We really appreciate you taking the time to share your lovely words with us.
Have a great day and take care.
H&B 💚️
Fantastic products!!
H&B Always stocking great products, and the prices are very good and affordable, great discounts off some products and fast delivery, love shopping in H&B , I just wish there was a store in my town so I could visit in a regular basis! Cheaper than my local health food store!
2026年1月25日
自発的なレビュー
Holland & Barrett からの回答
Hey Carmel,
Thanks for your kind words! We're really happy to know that you're enjoying shopping with us.
We look forward to seeing you soon!
Team H&B 💚
Everything ok
Everything ok, another parcel was on time which was showed.
Recommended
2026年1月25日
自発的なレビュー
Holland & Barrett からの回答
Hey there Tomasz,
Thanks for your kind words! We're really happy to know that you're enjoying shopping with us.
We look forward to seeing you soon!
Team H&B 💚
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。