Holland & Barrett レビュー 

Holland & Barrett からの回答

2026年1月24日

Hi there,

Thanks for taking the time to share your feedback. We're sorry to hear you feel this way and really appreciate you bringing your concerns to our attention.

Your comments have been shared with the relevant teams so they can review this, as we’re always looking for ways to improve the shopping experience.

Thanks again for your feedback.

H&B

Holland & Barrett からの回答

2026年1月24日

Hi Marian,

Thanks for taking the time to leave a review. We're really sorry to hear about the delay with your order and understand how frustrating that must have been.

We’d really like to look into this properly and help put things right. We’ve requested some further details through Trustpilot. If you could complete the form that’s been emailed to you, we’d love the chance to assist you further.

Thanks again for your feedback. We hope to hear from you soon.

H&B

Holland & Barrett からの回答

2026年1月23日

Hello Kevin.

Thanks so much for your lovely words.

We’re delighted to hear how much you’re enjoying the range of products we offer. It’s wonderful to know you’ve had such an amazing experience 💚

We'll pass your kind words along to the relevant teams, and we really cannot wait to see you shopping with us soon!

H&B.

Holland & Barrett からの回答

2026年1月23日

Hello David,

Thanks so much for your lovely words.

We’re delighted to hear how much you’re enjoying the range of products we offer. It’s wonderful to know you’ve had such an amazing experience 💚

We'll pass your kind words along to the relevant teams, and we really cannot wait to see you shopping with us soon!

H&B.

Holland & Barrett からの回答

2026年1月22日

Hello,

Thanks so much for your lovely words.

We’re delighted to hear how much you’re enjoying the range of products we offer. It’s wonderful to know you’ve had such an amazing experience 💚

We'll pass your kind words along to the relevant teams, and we really cannot wait to see you shopping with us soon!

H&B.

Holland & Barrett からの回答

2026年1月22日

Hello,

Thanks so much for your lovely words.

We’re delighted to hear how much you’re enjoying the range of products we offer. It’s wonderful to know you’ve had such an amazing experience 💚

We'll pass your kind words along to the relevant teams, and we really cannot wait to see you shopping with us soon!

H&B.

Holland & Barrett からの回答

2026年1月22日

Hello Norman,

Thank you for sharing your feedback. We’re really pleased to hear that you’re happy with our service and products.

We’re sorry to hear that the review requests felt unpleasant. That’s certainly not the experience we want to create, and your feedback helps us reflect on how we can approach this in a more considered way.

Thanks again for taking the time to let us know your thoughts.

H&B.

Holland & Barrett からの回答

2026年1月21日

Hi Amanda, 

Thank you for your lovely 5-star review and kind feedback!

We're happy to see you're enjoying our offers, products and services.
We appreciate the time you've taken to share this with us.

Thanks for shopping with us, and have a lovely day.

H&B💚️

Holland & Barrett からの回答

2026年1月20日

Hey there Val,

Thanks so much for your lovely review! 

We’re really pleased to hear that one of our helpful colleagues was able to assist you in finding a product and that you enjoyed making use of our member offers.

It’s great to know you find our stores friendly, easy to shop in, and well worth a browse, especially with new products to discover.

If you’re happy to share which store you visited, we’d love to pass your feedback on to the team there.

We look forward to hearing back from you.

H&B 💚️

Holland & Barrett からの回答

2026年1月20日

Hey there Mej, 

Thanks so much for your kind feedback! 

We’re so happy to hear you’re happy with our products and that you consistently receive good customer service. 

We really appreciate you taking the time to leave a review.

H&B 💚️

Holland & Barrett からの回答

2026年1月19日

Hi Michael

Thank you for the 5-star review and feedback!

We're really sorry that the tea tree soap you've been using is no longer available.
Did you know you can book a free wellness appointment so we can help you? 
Please take a look here: https://www.hollandandbarrett.com/cqa

We're sorry about the management team. We'll pass this to the relevant teams to look into. 
If there's anything else you'd like to discuss or share, we're happy to listen. 
Please reach out to us at: customerservices@hollandandbarrett.com.

We appreciate the time you've taken to share this with us.
Thanks for shopping with us, and have a lovely day.

H&B💚️

Holland & Barrett からの回答

2026年1月18日

Hello,

Thanks so much for your lovely words.

We’re delighted to hear how much you’re enjoying the range of products we offer. It’s wonderful to know you’ve had such an amazing experience 💚

We'll pass your kind words along to the relevant teams, and we really cannot wait to see you shopping with us soon!

H&B.

Holland & Barrett からの回答

2026年1月17日

Hey there Michelle, 

Thanks so much for your feedback. We're really sorry to hear about the frustration you had trying to place an order on our website.

We're glad to hear though that the app worked smoothly for you and that your order arrived quickly and exactly as expected, and that you were happy with the offer you received.

Your feedback is really important to us, and we'll be sure to pass this on to help improve the experience going forward.

Thanks again for shopping with us. We hope to see you again soon.

H&B 💚️

Holland & Barrett からの回答

2026年1月14日

Hi Katrina,

Thanks for your review.

We're so sorry to hear this.

We've requested some further information from you and our Customer Experience team will make sure this is resolved for you.

We look forward to hearing back from you, and we wish you a lovely day in the meantime.

H&B.

Holland & Barrett からの回答

2026年1月14日

Hi there!

Thanks for your kind words. We're really happy to know that you're enjoying shopping with us. We really appreciate you taking the time to leave us this feedback.

We look forward to seeing you soon!

Team H&B 💚

Holland & Barrett からの回答

2026年1月12日

Hi Saoirse, 

Thank you for your lovely 5-star review and kind feedback!
We're happy to see you're enjoying our products and services. 

We appreciate the time you've taken to share this with us. 
Thanks for shopping with us, and have a lovely day.

H&B💚️

Holland & Barrett からの回答

2026年1月12日

Hello Heather,

Thanks so much for your lovely words.

We’re delighted to hear how much you’re enjoying our ballincollig store. It’s wonderful to know you’ve had such an amazing experience 💚

We'll pass your kind words along to the relevant teams, and we really cannot wait to see you shopping with us soon!

H&B.

Holland & Barrett からの回答

2026年1月9日

Hi Thomas, 

Thanks for your lovely 5-star review and kind feedback!

We're so pleased to hear how happy you are shopping with us.
We've shared your wonderful words with our colleagues at the Galway branch. 

We appreciate the time you've taken to share this with us.
Thanks for shopping with us, and have a lovely day.

H&B 💚️

Holland & Barrett からの回答

2026年1月8日 に更新

Hey there, 

Thanks so much for getting back to us and for letting us know which store you visited.

We’ll be sure to pass your lovely feedback on to the team at Carlow.

Thanks again for taking the time to leave a review. 

H&B 💚️

Holland & Barrett からの回答

2026年1月8日

Thank you for your lovely feedback. We’re really glad to hear you find our staff knowledgeable and helpful, and that you’re enjoying the products you buy regularly.

It’s also great to know our loyalty discounts and money-off vouchers are appreciated, we love being able to give a little something back. 

Thanks for shopping with us!

H&B💚️