Home Surveying レビュヌ 

168
•
TrustScore 5段階評䟡の4.5

4.4

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Mohamed did my survey 1st class from start to finish.. I had a few questions and he rang me back immediately.... Would 100% highly recommend!!!! Excellent speedy service 5*****

5぀星のうち5の評䟡

Having never met Matt in the flesh I can only go by the results of the survey of our next home. What an excellent survey, talk about in depth, all his comments were easy to assimilate plus the great p... もっず芋る

5぀星のうち1の評䟡

Total waste of £900 imo. Disclaimers on everything that is most important. Couldn't even look to see if lead pipe is feeding the property because washing up liquid bottles in the way. Heating c... もっず芋る

5぀星のうち5の評䟡

They found cracking in the chimney on a home i intended to buy which may potentially cost a lot of money if i hadnt been shown this i would have bought the property at a massive loss so it was absolut... もっず芋る

䌁業情報

  1. 公認枬量士

圓該䌁業による蚘述

A property survey should be a priority when purchasing or selling a home. Home Surveying is a Royal Institution of Chartered Surveyors (RICS) regulated service offering comprehensive property survey services with a customer-first approach.


連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

168件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.4

すべおのレビュヌ

(168)

過去12か月のレビュヌ数: 51ä»¶

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5぀星のうち1の評䟡

Be careful...

I had a report last year which has since proved to be a total waste of money. We do trust that the surveyor has more experience with properties than we do and expect them to report on such things as the windows and possible electrical issues... I guess it's down to the actual surveyor and I was very unlucky.
Kathie

2022幎8月30日
自発的なレビュヌ
5぀星のうち5の評䟡

Great experience!

I had a great experience with Home surveying.
The price was much lower than the rest of the quotations, the detailed survey report was delivered within less than 48 hours from Danielle Hutchinson. I appreciate the hard work, well done, would recommend their services!

2023幎3月30日
自発的なレビュヌ
5぀星のうち1の評䟡

DO NOT USE THIS COMPANY - useless

Survey carried out 16 March and 14 days later we are still waiting for report. Despite numerous phone calls (in a queue for 35 mins each time) which included one to Jade, manager, who said work was in progress but no further information. Emails not answered.

2023幎3月30日
自発的なレビュヌ
Home Surveying ロゎ

Home Surveying からの回答

Dear Patsy,

We’re so sorry to see that you’ve had such a poor experience. Unfortunately we have been having some issues with our phone system, which we are working on with our provider, but we are disappointed to see that you had a long wait for your report, too.

We are at least pleased to see that we have replied to your most recent emails, and would be very happy to work together to make sure everything is resolved as soon as possible. We will pick up any responses from you straight away.

Many thanks,

Home Surveying

5぀星のうち1の評䟡

No updated home survey report

Paid for Home Surveying to carry out a Level 2 Home Survey on a property we're in the process of buying. We specifically asked for the loft space to be surveyed amongst other things.

The initial report was delivered to us promptly. However, the loft space had not been inspected due to the access hatch being locked. We then asked the surveyor and estate agents to arrange for the loft to be opened, inspected and added to the report. After receiving no updates from either the surveyors or estate agents on whether access to the loft had been arranged, we took it upon ourselves to chase up and pressure the surveyors and estate agents to revisit the property and do what originally asked them to do, to inspect the loft.

Having made numerous calls, we were often told at the end of each call that we would get a call back, which never happened! Why make promises if you're not going to stick to them? All talk and no action!

It has now been 2 months since we received our initial report. After yet another call to them yesterday, we were told that the loft was inspected a few weeks ago and the report was being updated at the time of speaking and would be sent to us by end of today. Why are they only updating the report now and not a few weeks ago after the loft was inspected? Lo and behold, we still have not got the updated report.

One would expect more professionalism where you pay such a high fee for a service.

2023幎3月29日
自発的なレビュヌ
Home Surveying ロゎ

Home Surveying からの回答

Hi Ben,

We’re so sorry that this has been such a frustrating case for you to be involved in, through absolutely no fault of your own.

Of course it is very important that we communicate with customers before and after each survey to make sure that any key concerns they might have are addressed and covered in their report.

In this instance, the loft was locked when we first attended the property – and despite assurances, was locked again when we returned to the property on multiple occasions.

We are also sorry that our communication on this hasn’t been up to our usual standard. Your report has been sent through to you, and we hope this goes some way to resolving your frustration – but if you have any further queries we’d be very glad to speak to you on the phone on 01332 412571.

Many thanks,

Home Surveying

5぀星のうち5の評䟡

Very useful and in depth survey

It was very easy to orgsnise the survey, we weren’t hassled they just waited until we were ready to go ahead with it and then proceeded promptly when we were.
I feel it has really helped us with our decision to proceed but with the knowledge and information of advisories that we will need to remedy in the future and budget accordingly.

2023幎3月28日
自発的なレビュヌ
5぀星のうち1の評䟡

No respect or care for the property

Our buyer arranged a survey of our apartment with this company. Teresa was the lady who surveyed our property. I was shocked to find the state it was left in when returning from work - holes in the walls (presumably from a moisture meter), with one hole splitting the plaster near the window frame so badly the whole chunk of plaster had to be removed and repaired - see picture. Holes in the ceilings and black scratchy marks on walls under the window seals in every room. No attempt was made to repair, or fill in these holes, or notify myself or my wife (who was in at the time). Is this really standard practise for a surveyor to leave a property in this condition which has now taken hours of my time to repair?

* Edit - cannot upload photos, would be happy to send to company if requested.

2023幎1月26日
自発的なレビュヌ
Home Surveying ロゎ

Home Surveying からの回答

Dear R Cottis,

We are sorry to read your recent review. In order for us to investigate your case, could you contact us direct - talktous@home-surveying.co.uk

That way we can investigate your case, along with the photographic evidence.

Kind Regards,

Home Surveying

5぀星のうち5の評䟡

Can't fault this service

Can't fault this service. Gave me by far the cheapest quote and booked survey very quickly. Admittedly, initial communication was a little iffy, but it was Xmas-New Year week and I imagine they were on skeleton staff. First day back in the new year they really kicked into gear. Even got a phone call from the surveyor at the house, to go through some concerns. Got the report within 2-3 days. Will definitely call them first next time.

2023幎1月5日
自発的なレビュヌ
Home Surveying ロゎ

Home Surveying からの回答

Matt thank you so much for taking the time to write such a lovely review! The Christmas period is always a tricky one, but we understand it can be quite busy with prospective home movers, so we do our best to keep the lights on while also giving our team a well-deserved break. It's great to hear that things progressed so well in the New Year, and beyond delighted to hear that you'll be in touch next time you need a survey - there's no greater compliment than that!

5぀星のうち5の評䟡

level 2 survey

very helpful and survey and report was done very quickly

2023幎1月5日
自発的なレビュヌ
Home Surveying ロゎ

Home Surveying からの回答

Ashok, thank you so much - it's great to hear you had such a good experience.

5぀星のうち5の評䟡

Quick and Efficient

Perfect service. Highly recommended. Responded promptly. A very detailed report. One happy customer. Hope to do business again in the future.

2022幎12月6日
自発的なレビュヌ
Home Surveying ロゎ

Home Surveying からの回答

To see a word like 'perfect' in one of these reviews has blown us away. Thank you so, so much, Annie. We're so pleased you had such a good experience.

5぀星のうち5の評䟡

Everything was done very well.

The survey was booked very promptly with the report being delivered the day after the survey.
The report was clear, with supporting photographs and it was very comprehensive.
We would use home-survey again without hesitation.

2022幎11月1日
自発的なレビュヌ
Home Surveying ロゎ

Home Surveying からの回答

Howard this is great to hear - saying you'd use us again without hesitation is everything we could hope for. Thanks so much for taking the time to write such a lovely review.

5぀星のうち5の評䟡

Excellent service and I highly


Excellent service and I highly recommend

My surveyor was Khalid. Buying your first property is tough task as it is, and you will come across some turbulences, for me home buy survey was not one of them ! I talked with Khalid in length after the survey, he is knowledgeable, experienced and highly skilled. He was very understanding and kindly allowed plenty of time for discussion following the survey that extended beyond the normal working hours. I also had to call him on numerous occasions and in very short notice to ask about various matters related to the property and some technical lines in the report and he was always happy to take an extra call. The report provided was thorough and inline with RICS template, my solicitor found it extremely helpful raising their enquirers.

Highly professional and friendly. I strongly recommend.

2022幎9月8日
自発的なレビュヌ
Home Surveying ロゎ

Home Surveying からの回答

Bk this is an amazing review - thanks so much for taking the time to post it. We're really passionate about the benefits of employing a surveyor, and your experience with Khalid has highlighted exactly why that is. Thank you.

5぀星のうち4の評䟡

Willing to resolve an issue

I originally had a major issue with these regarding a Valuation Report Extension, however, once management heard about it they were very quick and accommodating in resolving the issue. Liam was particularly very helpful.

Would recommend, would have given 5 stars if it wasn't for the initial issue.

2022幎10月12日
自発的なレビュヌ
Home Surveying ロゎ

Home Surveying からの回答

Tom thank you so much for taking the time to come back and update this - it's brilliant to hear that Liam was able to resolve the issue for you.

5぀星のうち5の評䟡

After obtaining a variety of quotes we


After obtaining a variety of quotes we are more than pleased with the quick and detailed report provided! Rebecca Anderson and Callum Walker we’re both through and provided us with great customer service and answered all our questions as first time buyers. We would definitely recommend to any friends and family in the future.

2022幎10月3日
自発的なレビュヌ
Home Surveying ロゎ

Home Surveying からの回答

Hi Joss. Thank you so much for taking the time to write this - and for being so kind as to recommend us. That's the highest compliment you can pay us, in our book!

5぀星のうち5の評䟡

Thank you for the service provided by Home Surveying

Thank you for the service provided by home-surveying, the level of service was commendable and the detail of the report was excellent and full of detail. The survey rang me when at the property to ask if I had any special request or question for him about the property whilst he was still on-site.

It is also worth mentioning the very reasonable price and the quick turn around time, from enquiry to report it took 3-4 days.

2022幎9月23日
自発的なレビュヌ
Home Surveying ロゎ

Home Surveying からの回答

Josh thank you - this is a great review. We're really grateful that you took the time to write it, and delighted that you had such a good experience.

5぀星のうち5の評䟡

Really pleased with the service


Really pleased with the service provided, Katie especially has been extremely helpful. Would recommend.

2022幎9月26日
自発的なレビュヌ
Home Surveying ロゎ

Home Surveying からの回答

Thanks so much for taking the time to write this - we're really pleased you've had such a good experience!

5぀星のうち5の評䟡

Cheap and good service

Arrived on time, completed survey. Good value for money

2022幎8月15日
自発的なレビュヌ
Home Surveying ロゎ

Home Surveying からの回答

Thank you for taking the time to leave us a review, Richard. It's particularly nice to hear that you thought the survey was good value - that's really important to us.

5぀星のうち5の評䟡

Very happy with service on all aspects

Very happy with service on all aspects, very helpful staff especially Becky

2022幎8月10日
自発的なレビュヌ
Home Surveying ロゎ

Home Surveying からの回答

Thank you for taking the time to leave us a review, Julia. We're delighted that you had such a good experience with Becky - she's great!

5぀星のうち5の評䟡

Becky Anderson - Fab customer service!

I have been in touch with a lady named Becky Anderson to book a recent survey and her service has been amazing. She has booked us in as soon as possible and has replied to all my queries straight away, with all the information i need, in both a friendly and professional manner. So far would recommend to all! :)

2022幎8月10日
自発的なレビュヌ
Home Surveying ロゎ

Home Surveying からの回答

Natalie this is such a lovely review - thank you so much for taking the time to write it. Becky is an absolute superstar!

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