We’ve recently completed on our new home with Homemade Homes, and I just wanted to share how positive our experience has been, especially thanks to Halima. From start to finish, Halima was incr... もっと見る
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Halima, Lucy and Virginia have all been an absolute pleasure to deal with. They respond to email, communicate well and answered every question I had. Nothing was too much bother.
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Overall, my experience had some stressful moments during the process, but I would still like to thank Halima for her communication and support throughout. Buying a home can be overwhelming, esp... もっと見る
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It's currently very early stages in my purchase, but I would like to say that two of the Homemade Homes staff have been amazing - Lucy and Mubasher, who have been responsive and helpful over pho... もっと見る
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企業情報
Homemade Homes について
当該企業による記述
We are Homemade Homes the experienced property sales team within Accent Housing. Homemade Homes by Accent is a brand name for the sale of homes owned by Accent Housing Limited and Accent Homemade Limited.
We specialise in Shared Ownership, another way to buy your home. You buy a percentage and pay rent on the rest. We own just part of it – but you’re living there, you decorate it and decide when to sell.
Buying a percentage means a smaller deposit and a smaller mortgage. It’s a sooner first step on the ladder for lots of people. Usually, you can carry on buying further shares to own it 100%.
Buying a share means you need a lower mortgage and deposit than purchasing a property outright. This makes it a cost-effective way to own your own home and ideal for first-time buyers. Shared Ownership usually works out less per month than renting privately.
We want to be ‘with you for your journey’, whether that is helping you to take the first step onto the housing ladder or helping you search for a new home, we will be right there with you.
We have Shared Ownership homes across the country, from Surrey to Yorkshire and have helped hundreds of people fulfil their home ownership ambitions. We offer new and resale Shared Ownership homes as well as helping our current customers buy more of their home or sell it when they want to move on.
連絡先
3rd Floor Scorex House, 1 Bolton Road, BD1 4AS, Bradford, 英国
- 0345 678 0552
- info@homemadehomes.com
- homemadehomes.com
4.4
優良
193件のレビュー
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent Customer Service
Lucy, Ash and Charlotte were extremely helpful throughout the process and were always quick to respond. Lucy went above and beyond in helping us with the aftercare team and getting us to our exchange point. I would definitely recommend!
2024年7月26日
自発的なレビュー
Homemade Homes からの回答
Thank you so much for your wonderful review! We’re thrilled to hear that Lucy, Ash, and Charlotte were able to assist you effectively throughout the process. It’s great to know that Lucy’s efforts with the aftercare team made a positive impact.
Homemade Homes からの回答
Thank you for your fantastic review! We’re delighted to hear that you found our team quick and prompt in responding, as well as easy to approach. Your satisfaction is our top priority, and your kind words motivate us to keep delivering excellent service.
Homemade Homes からの回答
Thank you. We’re delighted to hear that you found our service efficient and friendly.
A wonderful experience with Team…
A wonderful experience with Team Homemade Homes and in particular, Ash, who I feel like has held my hand throughout the whole process, been very informative, provided good contact and helpful at every step.
Thank you for everything and making the process smooth sailing and speedy to get to my dream of owning my home for my family. It means the absolute world and I couldn’t be more grateful for the support received.
2024年7月12日
自発的なレビュー
Homemade Homes からの回答
We’re thrilled to hear that you had such a wonderful experience with Team Homemade Homes and that Ash was able to provide the support and guidance you needed throughout the process. It’s incredibly rewarding to know that we could help make your dream of owning a home for your family a reality. Your kind words mean the world to us, and we’re grateful for the opportunity to have assisted you.
Very pleased
Very pleased with the team, and a special thanks to Sherrie! Always kind, helpful, responding the emails promptly, and patient with all my questions.
2024年7月4日
自発的なレビュー
Homemade Homes からの回答
Thank you for your fantastic five-star review! We’re delighted to hear that you were very pleased with our team. A thanks to you for recognising Sherrie—she truly exemplifies the kind, helpful, and responsive service we strive for. We’re glad she could address all your questions with patience.
Excellent service
Excellent service, very polite and friendly and keeping me informed through your the process, keeping stress levels very minimal
2024年7月3日
Homemade Homes からの回答
Thank you so much for your kind words Steven and the five-star review! We’re thrilled to hear that you found our service excellent and our team polite and friendly. Keeping you informed throughout the process and ensuring a stress-free experience are top priorities for us.
Amazing team who helped from start to…
Amazing team who helped from start to finish. Ash, Sherrie, Charlotte super helpful Sales team and Lucy the Sales Progressor thank you for all your help getting our new home. You all worked so hard and we can’t wait for our new start in our new house. Super team well done we got there ⭐️ ⭐️⭐️⭐️⭐️
2024年7月1日
自発的なレビュー
Homemade Homes からの回答
Thank you so much for your fantastic five-star review! We're thrilled to hear that Ash, Sherrie, Charlotte, and Lucy provided exceptional service throughout your home-buying journey. Your kind words mean the world to us, and we're delighted that you're excited about your new start in your new home. Our team works diligently to ensure a smooth and enjoyable experience for our clients, and it’s incredibly rewarding to know that we succeeded in helping you.
Great service
Homemade have been being very supportive during the process of buying my house and I highly recommend their service.
2024年6月24日
Homemade Homes からの回答
Thank you so much for your wonderful five-star review! We are delighted to hear that you had a positive experience with us during your house buying process. Your recommendation means a lot to us and serves as a great motivation for our team.
Homemade Homes からの回答
Thank you so much for your 5 star review Michael.
If only there were 6 stars to give!!
If only there were 6 stars to give…I’ll have to settle on 5!!!
BIG shout out to Ash Baldwin, from the very beginning he’s been beyond helpful and supportive, we’ve had MANY calls, and each time he never once made me feel like an inconvenience, it’s made this whole experience that much better. He kept me in the loop and updated at all times.
For anyone doubting whether or not to use Homemade Homes, don’t. I’d highly recommended them to anyone.
Thank you so much Ash, you’re a credit to Homemade Homes.
2024年6月26日
自発的なレビュー
Homemade Homes からの回答
Thank you so much for your glowing review! 🌟🌟🌟🌟🌟🌟 We’re absolutely thrilled to hear about your positive experience with us. Ash is indeed a gem, and we’re delighted to know he made such a great impact on your journey with us. We appreciate your kind words and your recommendation. Your satisfaction is our top priority, and it’s wonderful to see that reflected in your feedback.
A very smooth service
A very smooth service, Lucy and Josh from homemade homes. Are very helpful, Lucy is always there to answer questions. I found dealing with homemade homes a mutual and rewarding experience. I highly recommend buying your home from homemade homes. No stress, no worries ☺️
2024年6月26日
自発的なレビュー
Homemade Homes からの回答
Thank you so much for your fantastic five-star review! We are thrilled to hear that you had a smooth and rewarding experience. Lucy and Josh are invaluable members of our team, and it's wonderful to know they were able to assist you so effectively. Your kind words and recommendation mean the world to us. Thank you
Homemadehomes
Amazing team, very helpful. Update send every week and any concerns and problems explained clearly. Communication is very easy and answer for all questions super quick (emails, phone). I feel I am in good hands and I would like to say thank you for all your support and hard work. Great experience and truly recommend - 5*service. Aggie
2024年6月17日
自発的なレビュー
Homemade Homes からの回答
Thank you so much for your fantastic review! We’re thrilled to hear that you had such a positive experience with our team. It’s great to know that our regular updates and clear communication made a difference for you. Your kind words mean a lot to us, and we’re glad we could address your concerns quickly and effectively. Your recommendation and appreciation truly inspire us to continue delivering the best service possible.
Very good company to deal with
Very good company to deal with. Helpful & professional. Highly recommend
2024年6月5日
Homemade Homes からの回答
Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you found our team helpful and professional. Your recommendation means a lot to us and motivates us to continue delivering excellent service.
Aftercare? Ongoing problems.
When I paid the reservation fee, I discovered that the garden gate was completely dislodged and broken. They told me it had been repaired before I bought the house. However, the repair work was done hastily. The gate is not fixed in place and the lock does not fit into the lock hole. Despite reporting this multiple times, it still hasn’t been replaced with a new one or properly secured. Additionally, when the driveway was constructed, it was sloped towards the front of my house instead of the drainage, causing all the rainwater to accumulate in front of my house. Also, the fences started coming loose in just six months, and I see rusty nails every day. I noticed that the houses in the same development that are not shared ownership have better quality materials (doors, cupboards, etc.). The garden is not levelled, making it very difficult to place a table. When the boiler is running, it leaks water, which I reported, but no one has addressed it. Additionally, I mentioned the bulges on the wall, but again, no one has taken care of it.
2024年5月1日
自発的なレビュー
Homemade Homes からの回答
Thank you for sharing your feedback with us. We’re truly sorry to hear about the issues you’ve encountered with your property. We understand how frustrating this must be and apologise for the inconvenience. Our Aftercare Manager is going to reach out to you personally to offer help.
I couldn’t fault this company one…
I couldn’t fault this company one little bit, ash got my reservation sorted and put through, Josh took the viewings and showed us round, he was very polite and was always willing to answer questions! - just what I needed as a first time buyer. Lucy was absolutely fantastic, her speed with answering emails was second to none, together we chased solicitors which lead to a quick process. Thank you to all involved to help me purchase my first house on my own!
2024年6月5日
自発的なレビュー
Homemade Homes からの回答
Thank you so much for your wonderful five-star review! We’re thrilled to hear about your positive experience with our team. Ash, Josh, and Lucy all work hard to provide exceptional service, and it’s fantastic to know they helped make your first home-buying experience smooth and enjoyable.
Your kind words about Ash’s efficiency, Josh’s courteousness, and Lucy’s prompt communication are greatly appreciated. We are proud to have such dedicated professionals on our team.
Congratulations on purchasing your first home! If you need any further assistance, please don’t hesitate to reach out.
The process was so easy with Homemade
The process was so easy with Homemade. Lucy Woods was fantastic and gave us updates almost everyday when we were close to exchanging/completing. Lucy actually updated us a lot more than our own solicitors and nothing was too much. Quick responses and turn around for us and we were very grateful to have Lucy on board with us. 10/10 service!!
2024年5月30日
自発的なレビュー
Homemade Homes からの回答
Thank you so much for your fantastic review! We're thrilled to hear that you found the process easy and seamless. Lucy is an invaluable member of our team, and we're delighted to know that she provided you with timely updates and exceptional service. Your kind words about her dedication and quick responses mean a lot to us.
We're grateful for the opportunity to assist you and truly appreciate your 10/10 rating (and the five star Trustpilot rating).
Help progressing sales
I found Lucy Woods extremely responsive and polite and helpful in chasing my solicitor throughout the transaction. Lucy was extremely proactive which helped relieve me of the burden of doing this. I'm grateful for her help.
2024年5月28日
自発的なレビュー
Homemade Homes からの回答
Thank you so much for your glowing review! We are thrilled to hear about your positive experience with Lucy Woods. We pride ourselves on providing responsive, polite, and proactive service, and it’s wonderful to know that Lucy was able to relieve you of the burden and assist you effectively throughout your transaction. We have passed your thanks and kind words to Lucy.
Dedicated and Committed
Ash has been very helpful and I appreciate all his help through a very difficult time he is professional, reliable and caring and would always respond to my calls.
We are so glad and grateful he took over our sale and his expertise in handling our sale through start and finish.
2024年5月15日
自発的なレビュー
Homemade Homes からの回答
Thank you so much for your kind words and the five-star review Peter. We’re delighted to hear that Ash provided such dedicated and caring support during your sale. It’s wonderful to know that his professionalism, reliability, and expertise made a positive impact
Just started my journey with homemade
Just started my journey with homemade. So far so good, thank you 🙏🏻 can’t wait to move in to our new home!
2024年5月3日
Homemade Homes からの回答
Thank you so much for sharing your experience! We're thrilled to hear that your journey with Homemade Homes by Accent has gotten off to a great start. Moving into a new home is such an exciting milestone, and we're here to support you every step of the way. If you have any questions or need assistance, feel free to reach out. Wishing you all the best on this exciting adventure! 🏡🎉
Couldn't have asked for better!
I purchased last month and I must say from start to finish it was made alot easier with the team I had. Josh, Lucy and Charlotte were brilliant throughout start with Josh always updating and reassuring, Lucy was amazing and helped on so many issues (as I'm first time buyer mostly my worries) and Charlotte for viewings handover and ongoing support!!
2024年4月16日
自発的なレビュー
Homemade Homes からの回答
Thank you ever so much for such a great review! We are glad you had a brilliant experience with the team especially Josh, Lucy and Charlotte. They will be over the moon with your kind words, we hope you have settled in to your new home and you know where we are should you need anything in the future!
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