HomeServe USA レビュー 10,228

TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The plumber arrived within 30 minutes to check on water backing up in shower and bathtub. Changed my claim from interior to exterior sewer line. Cleaned out sewer line (maybe first time in 40 years)... もっと見る

企業が回答しました

5つ星のうち5の評価

I had an excellent experience with this plumbing technician from Hers & His Plumbing, LLC. He arrived on time, was very professional, and clearly explained the issue and the repair process. The work... もっと見る

企業が回答しました

5つ星のうち5の評価

The company responded to my call immediately and began to work on sending someone to fix a leak in my wall. A plumber came and fixed it professionally and efficiently. I would recommend HomeServ to an... もっと見る

5つ星のうち3の評価

The age & condition of my house was beyond their scope. I wouldn’t have paid for the service for C Years if I thought I wouldn’t be covered for storm damage repairs Not covered by home insurance.... もっと見る

企業が回答しました

企業情報

当該企業による記述

At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

1万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

The indoor pipe and plumbing needs to…

The indoor pipe and plumbing needs to up the amount of visits you can have.

2026年4月24日
HomeServe USA ロゴ

HomeServe USA からの回答

We appreciate your feedback and regret that our visit policy did not meet your needs. We will review our service to improve it.

5つ星のうち5の評価

Thank you…

The people who came were very like-able and professional.

2026年4月24日
HomeServe USA ロゴ

HomeServe USA からの回答

We appreciate you sharing; we are so glad the team was likable and professional for your pleasing experience!

5つ星のうち5の評価

Great Experience!

Good communication before arrival, technician was friendly, professional and efficient! Would definitely recommend!

2026年4月24日
HomeServe USA ロゴ

HomeServe USA からの回答

We're happy to hear that the communication was good and the technician was friendly, professional, and efficient. We appreciate your recommendation!

5つ星のうち5の評価

Easy to make contact

Easy to make contact, good communication, reasonable timeline for scheduling

2026年4月21日
HomeServe USA ロゴ

HomeServe USA からの回答

We're happy to hear that it was easy to contact us, that we had good communication, and a reasonable timeline for scheduling. We appreciate your feedback!

5つ星のうち5の評価

First time Experience

Being this was my first time using the service, my experience was 💯, Everyone I spoke to ,and came in contact with handle their job with professionalism.
Thank your

2026年4月20日
HomeServe USA ロゴ

HomeServe USA からの回答

We're happy to hear that your first experience was excellent! We appreciate your feedback regarding the professionalism of everyone you spoke with. Thank you!

5つ星のうち5の評価

Very happy with the performance of the…

Very happy with the performance of the job provided by the technician from Ledier company. Punctuality, knowledge and professionalism.

2026年4月22日
HomeServe USA ロゴ

HomeServe USA からの回答

We're happy to hear that you were satisfied with the technician's punctuality, knowledge, and professionalism. We appreciate you taking the time to leave feedback!

5つ星のうち5の評価

Quick response when called for service

Quick response when called for service. The plumber did a great job at solving the slow drain issue in the shower.

2026年4月21日
HomeServe USA ロゴ

HomeServe USA からの回答

We're happy to hear that we responded quickly when you called and that the plumber resolved the slow drain issue in the shower! We appreciate your feedback.

5つ星のうち5の評価

You give immediate service and no…

You give immediate service and no charge to me. I really am glad I have Home Serve.

2026年4月21日
HomeServe USA ロゴ

HomeServe USA からの回答

We're happy to hear that you received immediate service without any charges. We're really glad that you are pleased to have our services.

5つ星のうち5の評価

Josh was determined to solve the…

Josh was determined to solve the problem and he did accomplish that goal. That please me very much he made sure the flow of water was working. Thank you Josh.

2026年4月9日
HomeServe USA ロゴ

HomeServe USA からの回答

We're happy to learn that the technician was determined to solve the problem and accomplished that goal. We appreciate that the flow of water is working well!

5つ星のうち5の評価

Very wonderful people,great service…

Very wonderful people,great service always in time,always with big smile,they are very respectful guys

2026年4月23日
HomeServe USA ロゴ

HomeServe USA からの回答

We appreciate you sharing your experience! We're happy to hear that you found our team wonderful, respectful, and punctual, and that you received great service.

5つ星のうち5の評価

Timely assistance

Timely assistance. Very pleased with service provider
Extremely happy with HomeServe….

2026年4月23日
HomeServe USA ロゴ

HomeServe USA からの回答

We're happy to hear that you received timely assistance and are very pleased with the service provider! We appreciate your satisfaction with our services.

5つ星のうち5の評価

Very satisfied customer

I like this company because they solved my issue that I was having. The tech came on time, and was very polite. He made sure that I was satisfied. Keep up the good work

2026年4月21日
HomeServe USA ロゴ

HomeServe USA からの回答

We're happy to hear that we resolved your issue! We appreciate you acknowledging the technician's punctuality and politeness and that you were satisfied. We appreciate your feedback!

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