The plumber arrived within 30 minutes to check on water backing up in shower and bathtub. Changed my claim from interior to exterior sewer line. Cleaned out sewer line (maybe first time in 40 years)... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The company responded to my call immediately and began to work on sending someone to fix a leak in my wall. A plumber came and fixed it professionally and efficiently. I would recommend HomeServ to an... もっと見る
The age & condition of my house was beyond their scope. I wouldn’t have paid for the service for C Years if I thought I wouldn’t be covered for storm damage repairs Not covered by home insurance.... もっと見る
企業が回答しました
I had an excellent experience with this plumbing technician from Hers & His Plumbing, LLC. He arrived on time, was very professional, and clearly explained the issue and the repair process. The work... もっと見る
企業が回答しました
企業情報
当該企業による記述
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
連絡先
45 Glover Avenue, 06850, Norwalk, 米国
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4.7
優良
1万件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Thanks for fixing my sink leak.
Thanks for fixing my sink leak. Thanks for being timely and kind.
2026年4月20日
HomeServe USA からの回答
We're happy we could fix the sink leak for you and that we were timely and kind. We appreciate you taking the time to leave us feedback!
Timely assistance
Timely assistance. Very pleased with service provider
Extremely happy with HomeServe….
2026年4月23日
HomeServe USA からの回答
We're happy to hear that you received timely assistance and are very pleased with the service provider! We appreciate your satisfaction with our services.
Very satisfied customer
I like this company because they solved my issue that I was having. The tech came on time, and was very polite. He made sure that I was satisfied. Keep up the good work
2026年4月21日
HomeServe USA からの回答
We're happy to hear that we resolved your issue! We appreciate you acknowledging the technician's punctuality and politeness and that you were satisfied. We appreciate your feedback!
Home Serve was extremely quick to get…
Home Serve was extremely quick to get the team on site to fix the issue extremely quickly love this company Hers & His plumbing is very professional and accomplished the work very fast Thank you for all your hard work
2026年4月23日
HomeServe USA からの回答
We're happy to hear that we were extremely quick in getting a team on site to resolve the issue promptly. We appreciate that the plumbing company was professional and completed the work very fast. Thank you for your positive feedback!
What do their plans cover?
Me and my husband love the promotional pricing for a year, we just wish they covered more major repairs. Their pricing is the lowest out of all the home warranty companies we shopped. Our central air conditioning unit stopped working due to a freon leak, and they immediately said they couldn’t pay to repair it. They paid for the diagnostic visit after we paid a $50 deposit and we were able to get an emergency appointment the next day. The HVAC company’s communication was non existent and they had the wrong information regarding our repair, which isn’t Homeserve’s fault, but they should hold these contractors accountable when they do wrong. We pay for the service every month but will it cover any major repairs that arise?
2025年11月25日
HomeServe USA からの回答
We appreciate your feedback. We're glad you like the promotional pricing. We're sorry your AC repair wasn't covered and for the communication issues with the HVAC company. We'll look into holding contractors accountable and will review our coverage for major repairs.
HomeServe USA からの回答
We are happy to hear that your installation experience was perfect from beginning to end. Thank you for your positive feedback!
Prompt service
Appointment made promptly. Technician, Reggie knew where to access problem immediately. Repaired issue quickly. He was cordial, knowledgeable and professional.
2026年4月23日
HomeServe USA からの回答
We're happy to hear that the appointment was made promptly and the technician quickly located and repaired the issue. We appreciate your positive feedback on their knowledge and professionalism!
All around good experience
On time, quick response, explained what he was doing. Very efficient and easy to work with
2026年4月23日
HomeServe USA からの回答
We're happy to hear that you experienced a quick response and efficient service! We appreciate you acknowledging that the work was explained well.
You actually did what you said you…
You actually did what you said you would with the whole process. Thank you Homeserve!
2026年4月23日
HomeServe USA からの回答
We're happy to hear that your experience with us was positive and that we delivered on our promises. Thank you for your valued feedback!
HomeServe USA からの回答
We appreciate your positive feedback and are so glad our response to consumer repairs was rapid. Thank you for the recommendation!
On time quick service professional…
On time quick service professional would definitely recommend
2026年4月23日
HomeServe USA からの回答
We appreciate you sharing your positive experience! We are so glad you received on-time, quick, and professional service, and would recommend us.
Great experience
Great experience. They had a very good electrician at our home when we needed them and we had no issues.
2026年4月23日
HomeServe USA からの回答
We're glad you had a great experience and that our electrician was helpful when you needed them. We appreciate your positive feedback and are happy to hear it!
Dylan was informative and showed step…
Dylan was informative and showed step by step what was happening. He was efficient and quick to respond.
2026年4月23日
HomeServe USA からの回答
We appreciate your positive feedback! We're so glad the service was informative, efficient, quick, and that you were shown step by step what was happening.
HomeServe USA からの回答
We appreciate the positive feedback; we are so glad you found our service on time, courteous, and efficient!
Do not get this Homeserve insurance it’s a scam !
When it came time to payout claim and repair broken sewer line they didn’t payout and rejected the cloak ! 8yrs of Homeserve payments !!
Disgusting
2026年4月23日
HomeServe USA からの回答
We regret to learn about the claim experience and the rejection of your sewer line repair. We appreciate your feedback and will review this situation.
On 4/21/2026 the PHI Paramount…
On 4/21/2026 the PHI Paramount technician arrived on time, was polite, and handled my kitchen sink clog quickly and precisely.
Wylene Davis
2026年4月21日
HomeServe USA からの回答
We're happy to hear that the technician was punctual, courteous, and efficiently resolved the kitchen sink clog. We appreciate your positive feedback and your time!
HomeServe USA からの回答
We appreciate your positive feedback; we are so glad you were happy with our great service and professionalism.
The technician showed up in a timely…
The technician showed up in a timely fashion, completed the work and job is done
2026年4月23日
HomeServe USA からの回答
We're happy to hear that the technician was punctual and efficient in completing the work. Thank you for your positive feedback and for choosing us!
They were prompt
They were prompt. They explained the work. The technician was polite and efficient.
2026年4月20日
HomeServe USA からの回答
We're happy to know that our promptness, clear explanations, and the technician's politeness and efficiency met your expectations. We appreciate the feedback!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。