The plumber arrived within 30 minutes to check on water backing up in shower and bathtub. Changed my claim from interior to exterior sewer line. Cleaned out sewer line (maybe first time in 40 years)... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The age & condition of my house was beyond their scope. I wouldn’t have paid for the service for C Years if I thought I wouldn’t be covered for storm damage repairs Not covered by home insurance.... もっと見る
企業が回答しました
I had an excellent experience with this plumbing technician from Hers & His Plumbing, LLC. He arrived on time, was very professional, and clearly explained the issue and the repair process. The work... もっと見る
企業が回答しました
Respectful - seen immediate need when getting info about a Disabled Veteran , needing a Furnace Repair now & not 3 days later! Got a Local HVAC to come that morning! He was on time, very explanatory... もっと見る
企業情報
当該企業による記述
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
連絡先
45 Glover Avenue, 06850, Norwalk, 米国
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4.7
優良
1万件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The serviceman was excellent and…
The serviceman was excellent and informative.
Wait time for appt date was less than desirable with lack of heat.
2026年4月21日
HomeServe USA からの回答
We appreciate your feedback and are glad the service was excellent. We regret that the appointment wait time was not ideal, especially with the lack of heat.
HomeServe USA からの回答
We're glad you enjoyed your experience with us from beginning to end. Thank you for your positive feedback; it means a lot to us.
Exemplary Service
the technician was professional , knowledgeable and accomplished the task of solving the problem and was able to restore the washing machine to full function, thereby saving me the $ that would have cost to replace it
2026年4月22日
HomeServe USA からの回答
We're happy to hear that the technician's expertise solved the problem and restored your washing machine to full function. We appreciate you acknowledging the cost savings!
Very satisfied with home serve
Very satisfied with home serve! Always getting a technician out quickly and getting the problem successfully taken care of! Stefan has been my technician for several of my appliances and he has always personable professional and gets the job done and it’s always on time. I appreciate all of the above very much thank you.
2026年4月21日
HomeServe USA からの回答
We're happy to hear that you're very satisfied with our service! We appreciate that we're getting a technician out quickly and successfully taking care of the problem. We're glad the technician is personable, professional, and gets the job done on time. Thank you for your feedback!
Courteous and kind Terrible scheduling…
Courteous and kind Terrible scheduling for a loyal elderly person. No use of plumbing 24 hours and sent good men late in day just don’t understand because always fine
2026年4月23日
HomeServe USA からの回答
We regret the scheduling issues and inconvenience you experienced. We appreciate your feedback and will review our scheduling process to better serve our valued customers.
Great service and professionalism
2026年4月20日
HomeServe USA からの回答
We appreciate your positive feedback; we are so glad you were happy with our great service and professionalism.
Very happy with the service
Very happy with the service. My dishwasher is working perfectly now.
2026年4月21日
HomeServe USA からの回答
We're happy to hear that you're very satisfied with the service, and your dishwasher is working perfectly now. We appreciate the positive feedback!
Great Experience from Start to Finish
I had an excellent experience with this plumbing technician from Hers & His Plumbing, LLC. He arrived on time, was very professional, and clearly explained the issue and the repair process. The work was done efficiently and with great attention to detail. Everything was left clean and in perfect working condition.
What I appreciated most was his honesty and fair pricing—no surprises or unnecessary upselling. It’s not easy to find someone this reliable and skilled. I would definitely recommend him to anyone in need of plumbing services and will use his services again in the future.
2026年4月21日
HomeServe USA からの回答
We're happy to hear that you had such a positive experience! We appreciate your comments regarding the technician's professionalism, clear communication, efficiency, and honesty. It's great to know that you were pleased with the service and would recommend us. Thank you for your feedback!
HomeServe USA からの回答
We appreciate your feedback and are so glad that you found our service to be thorough and our explanations helpful!
HomeServe USA からの回答
We appreciate your positive feedback; we are so glad you found the service on time, efficient, friendly, and that we cleaned up well after a job well done.
Very good service the technician was…
Very good service the technician was able to fixed problem and explained everything and gave me some instructions to keep the unit running properly , thank you for your help and understanding in this matter.
2026年4月20日
HomeServe USA からの回答
We're happy to hear that the technician resolved the problem, explained everything clearly, and provided helpful instructions. We appreciate you acknowledging their expertise and your gratitude.
For today service they great job sent the peoples…
For today service they sent the peoples out the Plumber. He did a great job and home safe the day. Always try to get someone to come out for me.
2026年4月22日
HomeServe USA からの回答
We're happy to hear that the plumber provided great service and ensured a safe outcome. We appreciate you choosing us and are glad we could assist you!
HomeServe USA からの回答
We appreciate you sharing; we are so glad you found our service polite, knowledgeable, and professional!
HomeServe USA からの回答
We appreciate you sharing; we are so glad the appointment scheduling and service was very good for your pleasing experience!
HomeServe USA からの回答
We appreciate your feedback and are so glad you found booking easy and the team professional for your pleasing experience!
The very knowledgeable Doug Parks came
The very knowledgeable Doug Parks came, saw, solved.
2026年4月22日
HomeServe USA からの回答
We're happy to hear that the service resolved the issue effectively. Thank you for sharing your positive experience with us!
Great company
Great company. Just took a while to resolve the problem. Problems coming from an old circuit box. Very professional people and showed up on time!
2026年4月20日
HomeServe USA からの回答
We appreciate your feedback. We're glad you found our team professional and punctual. We regret that resolving your older circuit box issue took longer than expected.
HomeServe USA からの回答
We appreciate the positive feedback and are so glad they were professional, knowledgeable, and efficient for your pleasing experience!
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