HomeServe USA レビュー 10,240

TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The plumber arrived within 30 minutes to check on water backing up in shower and bathtub. Changed my claim from interior to exterior sewer line. Cleaned out sewer line (maybe first time in 40 years)... もっと見る

企業が回答しました

5つ星のうち3の評価

The age & condition of my house was beyond their scope. I wouldn’t have paid for the service for C Years if I thought I wouldn’t be covered for storm damage repairs Not covered by home insurance.... もっと見る

企業が回答しました

5つ星のうち5の評価

I had an excellent experience with this plumbing technician from Hers & His Plumbing, LLC. He arrived on time, was very professional, and clearly explained the issue and the repair process. The work... もっと見る

企業が回答しました

5つ星のうち5の評価

Respectful - seen immediate need when getting info about a Disabled Veteran , needing a Furnace Repair now & not 3 days later! Got a Local HVAC to come that morning! He was on time, very explanatory... もっと見る

企業情報

当該企業による記述

At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

1万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Great company

Great company. Just took a while to resolve the problem. Problems coming from an old circuit box. Very professional people and showed up on time!

2026年4月20日
HomeServe USA ロゴ

HomeServe USA からの回答

We appreciate your feedback. We're glad you found our team professional and punctual. We regret that resolving your older circuit box issue took longer than expected.

5つ星のうち5の評価

Good job.

Jeff was professional, knowledgeable, and efficient. Great job!

2026年4月22日
HomeServe USA ロゴ

HomeServe USA からの回答

We appreciate the positive feedback and are so glad they were professional, knowledgeable, and efficient for your pleasing experience!

5つ星のうち5の評価

Luis did a great job

Luis did a great job. Was friendly and a skilled technician. Phone staff excellent.

2026年4月22日
HomeServe USA ロゴ

HomeServe USA からの回答

We appreciate you sharing your positive experience! We're so glad that the technician was friendly and skilled, and our phone staff was excellent.

5つ星のうち5の評価

The young man was prompted

The young man was prompted. He came in and looked at the problem, started to fix problem, didn't take him no time to figure out problem. Tumbles up to Homserv.

2026年4月22日
HomeServe USA ロゴ

HomeServe USA からの回答

We're happy to hear that the young man quickly assessed and resolved the issue. We appreciate you taking the time to share your positive experience with us!

5つ星のうち1の評価

I was lied to I was written the…

I was lied to I was written the “policy”that did not cover what I was asking for and their representative either intentionally or not being trained properly wrote me a different coverage and I wanted it

2026年4月22日
HomeServe USA ロゴ

HomeServe USA からの回答

We regret to hear about the policy issue and the miscommunication you experienced. We appreciate your feedback and will review this to improve our service and training.

5つ星のうち5の評価

HomeServe and is the company to choose for Exterior and Interior Plumbing. Making appointments is very easy and the Representative listens thoroughly what your service call is about.

HomeServe is the company to choose when it comes to Exterior and interior Plumbing. They are punctual, patient and excel with customer service.

2026年4月22日
HomeServe USA ロゴ

HomeServe USA からの回答

We're happy to learn that you consider us the company to choose for plumbing needs. We appreciate your positive feedback regarding our punctuality, patience, and customer service.

5つ星のうち5の評価

Manny w/ Texas Quality Plumbing

Manny with Texas Quality Plumbing did an amazing job. He was very professional, efficient, knowledgeable and friendly. I would recommend and request him future assistance.

2026年4月22日
HomeServe USA ロゴ

HomeServe USA からの回答

We're happy to learn that the service was amazing, professional, efficient, knowledgeable, and friendly. We appreciate that you would recommend and request future assistance!

5つ星のうち5の評価

Main drain cleanout

HomeServe handled warranty claim quick and easy. Selected a local plumber who resolved issue quickly, had great communication and was timely.

2026年4月22日
HomeServe USA ロゴ

HomeServe USA からの回答

We're happy to learn that we handled your warranty claim quickly and easily, and that the local plumber communicated effectively and resolved the issue promptly. We appreciate your feedback!

5つ星のうち5の評価

Fast response by plumbing company

Fast response by plumbing company. Problem resolved.

2026年4月22日
HomeServe USA ロゴ

HomeServe USA からの回答

We are so happy to know that our plumbing company responded quickly and resolved your problem. Thank you for your positive feedback!

5つ星のうち5の評価

Great service and great job

Great service great job I enjoyed doing business with you people thank you very much

2026年4月22日
HomeServe USA ロゴ

HomeServe USA からの回答

We're happy to hear you enjoyed your experience and that the service was great. We appreciate you doing business with us and your positive feedback!

5つ星のうち5の評価

Excellent service!

Excellent service!! Fixed the issue promptly. Tech was very professional. Thank you HomeServe!

2026年4月19日
HomeServe USA ロゴ

HomeServe USA からの回答

We're happy to hear that the service was excellent! We appreciate your positive feedback and that the technician fixed the issue promptly and professionally.

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