レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

ohjelma on helpottanut ratsastuskoulun varaus- ja maksusysteemiä hienosti. meillä oli säätöä että saatiin maksunvälittäjä vaihdettua, siitä lähti yksi tähti.Muuten olemme olleet erittäin tyytyväisiä.

企業が回答しました

5つ星のうち1の評価

Said 24-7 help but after a number of times trying to book in had to change password, won't accept any of the new passwords it's given me. Sent me a list of dates over Dec that I won't be able to get h... もっと見る

企業が回答しました

5つ星のうち5の評価

Hopotin chatti palvelu on ollu aivan mahtava ku saa henkilökohtasta palvelua nopeesti ihmiseltä eikä vaan joltain robotilta... soittamaan en ikinä ehtisi niin viestit on senki puolesta kätevät. Samoin... もっと見る

企業が回答しました

5つ星のうち5の評価

Hopoti on ollut meillä käytössä nyt noin 1,5 vuotta ja olemme kaikinpuolin todella tyytyväisiä siihen. Myös asiakkaamme tykkäävät Hopotista, kun tunnit pääsee siirtämään, varaamaan ja ostamaan netis... もっと見る

企業が回答しました

企業情報

  1. eコマース サービス

当該企業による記述

Online platform for Riding Centres and Businesses – sell lessons, courses, memberships, gift cards and more easily online. Businesses get access to useful tools that save time and trouble for them and improve their customer experience. Riders can find suitable Riding Centres easily – book and pay lessons, cancel and reschedule when it suits them best. Hopoti is the Home of Riding.


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

39件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Käytännöllinen alusta hyvällä asiakaspalvelulla

Käytännöllinen alusta joka helpottaa omaa työtäni yrittäjäni paljon. Hyvä ja nopea asiakaspalvelu👍🏼

2025年7月14日
Hopoti.com ロゴ

Hopoti.com からの回答

Moikka Tiiu ja Stall Knaperbacka 👋 Hienoa kuulla, että ollaan saatu helpotettua yrittäjän työtä – kiitos arvioinnista! 😊🙏

5つ星のうち4の評価

Asiakkaamme tykkäävät

2025年4月30日
Hopoti.com ロゴ

Hopoti.com からの回答

Kiitos arvostelusta Anna – mahtavaa kuulla, että asiakkaasi tykkäävät! 😊 Jos sinulle tulee mieleen mitään, millä voisimme kehittää palvelua entisestään ja ansaita vielä viidennen tähden, niin laitathan meille viestiä 🙏

5つ星のうち1の評価

Said 24-7 help but after a number of…

Said 24-7 help but after a number of times trying to book in had to change password, won't accept any of the new passwords it's given me. Sent me a list of dates over Dec that I won't be able to get help ... So I'm unable to book the last lesson available...not user friendly especially if you're not great with modern technology.

2024年12月24日
自発的なレビュー
Hopoti.com ロゴ

Hopoti.com からの回答

Thank you for your feedback, and we’re sorry for the frustration caused. While our live support is available 12 hours every weekday, it was unfortunately Christmas Eve when you reached out. Outside office hours, our 24/7 AI Agent assists with issues, as it did here. Some matters do require human help, which is why we aim to address critical issues as quickly as possible – and it seems our team resolved your login issue later that same evening.

We always strive to support our users, even during holidays, and hope you’ll continue exploring the platform, our riding centres, and their lessons. If your experience with Hopoti improves, we’d be grateful if you’d consider updating your Trustpilot review to better reflect your full experience 🙏

5つ星のうち2の評価

I am still using the service but most…

I am still using the service but most of my clients have a hard time using it amd end up just askognto scheduel.through us. I'm going to keep trying. I really need an easy way to put a link on my website. I'm sure that would help.

2024年5月17日
Hopoti.com ロゴ

Hopoti.com からの回答

Hi Tasha! We're sorry to hear you've had some trouble getting started and adding Hopoti links to your website. 🙏 It's important to contact our support team if you have any issues or questions, as we can easily assist you through chat, email, or online meetings. 😊

We've reached out to you via DM to continue the conversation and work together towards making Hopoti a fully functional solution for your business. 👍 We hope to resolve these issues soon, and if you're satisfied with the improvements, we would appreciate it if you could update your review.

Thank you for your patience and feedback.

5つ星のうち5の評価

Hopoti made keeping track of lessons…

Hopoti made keeping track of lessons and events so easy. We love that the client can go in and do their own scheduling and payments no matter what time of day! Any time we need help, someone reaches out and takes care of our issue promptly. Keeping track of horse care is a snap.

2024年5月17日
Hopoti.com ロゴ

Hopoti.com からの回答

Thank you, SES, for the fantastic review! 🌟 We're glad Hopoti makes scheduling and horse care easy for you. Your satisfaction with our support team means a lot to us! 🐴😊

5つ星のうち5の評価

Ison ratsastuskeskuksen paras työkalu

Ison ratsastuskeskuksen paras työkalu! Säästää aikaa ja vaivaa sekä sekä ylläpitäjän että asiakkaan näkökulmasta, maksuliikenne hoituu stressaamatta. Me opettajat pysymme Hopotin ansiosta hyvin kärryillä menneestä ja tulevasta tuntilukujärjestyksestä ja hevosten liikutuksista.

2024年5月11日
自発的なレビュー
Hopoti.com ロゴ

Hopoti.com からの回答

Hei Emmi ja Takkulan Ratsastuskeskus! 👋 Kiitos arvostelusta – hienoa kuulla, että ollaan saatu helpotettua teidän toimintaa! 😊🙏

5つ星のうち1の評価

Totally unsafe

Totally unsafe shows way too much personal information . I don’t want people knowing where I will be at certain times .
Avoid at all costs.

2024年5月4日
自発的なレビュー
Hopoti.com ロゴ

Hopoti.com からの回答

Only you and the riding centre you're using can see your bookings and personal information in Hopoti – so there must be a misunderstanding here.

We've tried to contact you via Trustpilot for further details but haven't received a response within 7 days. Hopefully, you can reply or contact our support chat or support@hopoti.com so we can check the full details with you. 🙏

5つ星のうち3の評価

Could be more user friendly

Could be more user friendly. Whenever I pay, I never see the postcode box, then I get a message saying I need to complete my postcode. I look and I look and I look and I can't see it. Most websites take you back to the box you have missed and highlight it for you. I would like hopoti to do this. It would really help. And where it says 1 day 3 days 1 week, 1 month, it should say 'next 3 days, next week, next month' etc as that would be clearer as to what a week and a month etc actually mean.

2024年4月30日
自発的なレビュー
Hopoti.com ロゴ

Hopoti.com からの回答

Hi Poppy, and thanks for your feedback! 😊 We're sorry for any confusion during payment. We use Stripe as our payment partner and use their card checkout features. So, while we can't promise changes to the postcode entry there, we'll look to see if that's something we can improve and will take note of your feedback on clarifying booking timeframes.

We strive to make every interaction with Hopoti a positive one, and we hope to earn a 5-star review from you in the future—thank you again for sharing your thoughts and helping us improve Hopoti! 🐎

5つ星のうち4の評価

Hyödyllinen ja selkeä

Hyödyllinen ja selkeä, helpottaa arkea ja asiakkaiden maksamista. Hevosarvostelut saattavat olla ikäviä.

2024年3月31日
自発的なレビュー
Hopoti.com ロゴ

Hopoti.com からの回答

Kiitos arvostelusta Minja – ilo kuulla, että Hopoti on ollut teille ja asiakkaillenne toimiva ratkaisu helpottamaan talliarkea! 🤩

Hopotissa kerätään tosiaan automaattisesti arviointeja toteutuneista varauksista tallin toiminnan kehittämiseksi, mutta nämä luvut näkyvät vain tallin ylläpitäjille. Nyt beta-vaiheesta löytyy myös kattavat kyselyt ja lomakkeet, joiden avulla voi kysyä mitä tahansa tarkempaa palautetta asiakkailta nimellisenä esimerkiksi kauden päätteeksi.

Toivottavasti nämä uutuudet vastaavat tarpeitanne vieläkin paremmin ja tekevät Hopotista viiden tähden arvoisen palvelun teille tulevaisuudessa. 🙏 Täältä lisätietoja pian tulevista kyselyistä: https://business.hopoti.com/features/feedback/ (toistaiseksi englanniksi). Olettehan yhteydessä chatin kautta jos haluatte ominaisuudet jo heti kokeiltavaksi! 😊

5つ星のうち5の評価

Hopoti has changed our lives!

Hopoti has changed our lives for the better in so many ways! We used to keep a 3 ring binder for all our lessons and horse use...that is now all handled electronically right from our IPad. It's amazing, Hopoti makes it easy for our 6 instructors to assign horses directly from there cell phones. With just a click of a button I can print out the daily schedule. With 35 horses and over 100 riders Hopoti has been a lifesaver. No more answering texts for hours a day! And that's just part of what Hopoti can do! Horse use, horse care; farrier, dentist, vaccines, etc. All kept on Hopoti! I've been hoping an all around Stable Management software would come out, and Hopoti did it!

THANK YOU!
James
Coexist Stables
USA

2024年2月12日
自発的なレビュー
Hopoti.com ロゴ

Hopoti.com からの回答

Thrilled to hear this, James! 🎉 Thanks for the fantastic review. Glad we could simplify life at Coexist Stables. Cheers to more success! 🐴🙏

5つ星のうち5の評価

Great support and no more missed payments

Great customer service, both from the admin end and my clients are all saying how great the service has been for them too.
The help with setting up our site was fantastic- everything was explained clearly and there was plenty of back up support too. No question was too much trouble for the team to offer help with!
Using Hopoti has saved me lots of time sending endless messages back and forth to make bookings. I can now direct clients to their account to check their own lesson times, and rides that went unpaid for or payments that had to be chased are a thing of the past!
My clients find the system very user friendly too.

2023年11月23日
自発的なレビュー
Hopoti.com ロゴ

Hopoti.com からの回答

Thank you so much for the review! 😊 It's fantastic to hear that both you and your clients are enjoying the benefits of using Hopoti.

An efficient booking platform can make such a difference, and it's great to know we could contribute to streamlining your processes. Looking forward to being a continued part of your success in hassle-free bookings and payments! 🙌

5つ星のうち5の評価

5/5 palvelu

Palvelu on todella hyödyllinen talliarjessa! Säästää aikaa, asiakaspalvelu on aina nopeaa ja sujuvaa.

2023年11月3日
自発的なレビュー
Hopoti.com ロゴ

Hopoti.com からの回答

Kiitos suosituksesta Peppi ja Tuomarinkylän Ratsastuskoulu! 😊🙌

5つ星のうち5の評価

Hopoti is so useful and helps me stay organized.

Hopoti is so useful and helps me stay on top of records and bookings. The prepayment when booking lessons is helpful and efficient

2023年10月26日
自発的なレビュー
Hopoti.com ロゴ

Hopoti.com からの回答

Wonderful to hear how Hopoti has helped your business, Ellen. 😊 Thanks for the review!

5つ星のうち5の評価

Game changer for your equine business!

My only complaint with Hopoti is that I can't use it to organize my whole life!
Hopoti has revolutionized my therapeutic/lesson business. My involvement in the scheduling, billing, and rescheduling process is so minimal now that it has renewed my energy for my work.
Most of us did not get into the equine industries to sit behind a computer or on the phone. Hopoti gives you back your time to do what you love.
Never want to run my business without Hopoti again!

2023年4月1日
自発的なレビュー
Hopoti.com ロゴ

Hopoti.com からの回答

We're honored to be part of your journey Jessie, and it's energizing for us, too, to get this kind of feedback – thank you for your wonderful review! 🤩🙏

5つ星のうち5の評価

We started our journey with hopoti in…

We started our journey with hopoti in september of last year. Of course we were cautious of how it would all work, how our clients would feel about it etc. After the first meeting our minds were totally at easy and we knew that this was the way forward ! It is a site designed for equestrians by equestrians and it really shows. So much thought has gone into all the options available. The customer service is second to none.
As a small family run riding school, we faced the usual challenges, trying to fill lessons, no shows, long hours on the phone leaving less time for doing what we love most, enjoying our horses.
In the 3 months that we have been up and running on the site our business has increased by 70%. It is easier and faster to make bookings, allowing our clients much more choice and options for lessons, camps, arena hire, private lessons etc. As our terms are booked in advance there are no longer no shows / empty spaces and no more long waiting lists.
We no longer have to spend hours planning the yard book and horse care as everything is at the click of a button and very straigh forward to use.
Our clients love the new system and getting to heart their favorite ponies and horses is a huge hit. They also love the assigned horses feature. Lessons and camps can be booked at any time so we dont worry about missed opportunities anymore.
Our business is thriving, our clients are happy and we have so much more free time to do all those other jobs that get pushed to the side.
Hopoti has been one of the best decisions we have made and we would highly recommend to any equestrian business big or small.

2023年2月18日
自発的なレビュー
Hopoti.com ロゴ

Hopoti.com からの回答

Wow, thanks for your outstanding recommendation, Liz! 🙌 Awesome to hear how much we have been able to help you and your business. 🤩

5つ星のうち5の評価

"Hopoti allows our business to be open…

"Hopoti allows our business to be open 24/7, an easy app for our customers to book their lessons and camps. Hopoti customer service is second to none, always happy to help! I 100% recommend them to you."

2022年6月27日
自発的なレビュー
Hopoti.com ロゴ

Hopoti.com からの回答

Thank you, Catriona and Balcultry Stables EC, for your 5-star review and recommendation! 🤩🙏

5つ星のうち5の評価

Brennanstown Riding School

We started with Hopoti in January 2022 and are really seeing the benefits. For starters the ability to use the system remotely to manage the business is hugely beneficial. No matter where we are we can instantly see if we have spaces to accept new bookings and deal with queries promptly.

Hopoti has meant we are able to schedule our entire year (or even further) in advance and then share calendars of what's available so that our customers can manage their own bookings. It gives us clarity of how valuable each horse, instructor and activity are to the business and helps us make better decisions going forward. The key thing to note though is that our revenue is up and our admin has reduced.

There are still things to be improved upon but the team in Hopoti are excellent. Their tech support and how they take on feedback makes us confident that we will be going from strength to strength in the future as a partnership.

2022年6月14日
自発的なレビュー
Hopoti.com ロゴ

Hopoti.com からの回答

Incredible that you see increased revenue, reduced workload and other benefits of Hopoti in just six months! 🙌 Thanks a lot for the review Brian and the folks at Brennanstown! 😊 We appreciate the trust in our team and product development.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報