HospitalGiftShop.com レビュー 

HospitalGiftShop.com からの回答

2026年7月17日

Thank you for bringing this to our attention. We apologize for the inconvenience caused by your niece not receiving her balloons and for the delay in our response to your concerns. We understand how frustrating and disappointing this situation must be, especially since you were trying to send something special to brighten her day. We have reached out to you and look forward to working together to resolve this issue.

HospitalGiftShop.com からの回答

2026年7月17日

Thank you for your kind review! We are delighted that the flower arrangement arrived on time and helped brighten your recipient's day. We appreciate your choosing us, and we hope to assist you again in the future.

HospitalGiftShop.com からの回答

2026年7月17日 に更新

Thank you for your kind review! We're so glad you were happy with our quick response and fast delivery. We truly appreciate your support and look forward to helping you again whenever you need us.

HospitalGiftShop.com からの回答

2026年7月14日

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our service. Providing attentive service and clear communication is very important to us, so we're especially happy to know our team was able to quickly reach out with a question and ensure everything was handled with care. We truly appreciate your support and thank you for choosing us to help brighten someone's day.

HospitalGiftShop.com からの回答

2026年7月14日

Thank you for your feedback. We're glad to hear the flowers were delightful and delivered in a timely manner. We apologize for any confusion regarding our relationship with the hospital gift shop. Our website notes that while we deliver to this hospital, we are not affiliated with or endorsed by the hospital or its gift shop. Additionally, the checkout page states that all orders are processed in U.S. dollars. We appreciate your feedback and the opportunity to improve the clarity of this information.

HospitalGiftShop.com からの回答

2026年7月14日

Thank you for taking the time to leave a review, and we apologize for any confusion. We do not see that this order was cancelled and our records indicate that it was delivered successfully. If this is not correct, please don't hesitate to contact us so we can look into this further for you.

HospitalGiftShop.com からの回答

2026年7月14日

Thank you for your wonderful review! We're delighted to hear that the arrangement was delivered quickly and that you loved the beautiful colors and blooms. It's especially nice to know that the flowers stayed fresh and lasted for days. Thank you for allowing us to be part of sending such a thoughtful gift.

HospitalGiftShop.com からの回答

2026年7月14日

Thank you for taking the time to share your feedback. We sincerely apologize that your balloon bouquet was not delivered as expected and for the inconvenience of having to contact us multiple times regarding your order. We understand how disappointing this must have been. We are glad we were able to process a full refund for you, but we recognize that this does not make up for your gift not arriving as intended. We appreciate your feedback and will use it to help improve our service moving forward.

HospitalGiftShop.com からの回答

2026年7月14日

Thank you for your kind review! We're so glad to hear that you were happy with the fast delivery and the quality of the product. We appreciate your support and thank you for choosing us to help send something special.

HospitalGiftShop.com からの回答

2026年7月14日

Thank you for your wonderful review! We're delighted to hear that your recipient loved the arrangement and that it helped make her return to work after maternity leave a little more special. Hearing that even the hospital staff enjoyed the beautiful floral fragrance throughout the hallways truly made us smile. We're also glad the delivery arrived on time and that the email updates kept you informed along the way. Thank you for allowing us to be part of such a meaningful occasion!

HospitalGiftShop.com からの回答

2026年7月7日

Thank you so much for your kind words! We're delighted to hear that your Nana loved her flowers and that they arrived so quickly. We know how meaningful it is to stay connected with loved ones when you're miles apart, and we're honored we could help you send a little love across the states and brighten her day. Thank you for trusting us to be part of such a special moment for your family!

HospitalGiftShop.com からの回答

2026年7月6日

Thank you for your feedback. We are truly sorry to hear that you were disappointed with the bouquet. Our goal is to provide the best possible service, and we appreciate the opportunity to address your concerns. We would be happy to connect with you and our designer to review what happened and work towards a resolution that feels right for you. We have reached out to you regarding this matter and look forward to following up soon.

HospitalGiftShop.com からの回答

2026年7月6日

Thank you so much for your kind words. We’re really glad the ordering process and communication have made things easier, especially when sending support from out of state. We also appreciate you recognizing the care taken with ICU restrictions and delivery timing. We’re grateful you continue to choose HospitalGiftShop.com to help you send thoughtful support from afar.

HospitalGiftShop.com からの回答

2026年7月3日

Thank you for your kind review! We're so glad you found the ordering process easy and that you appreciated the donation option. It means a great deal to us to help support hospitals while making it simple to send thoughtful gifts. We truly appreciate your support and hope to assist you again whenever you need us.

HospitalGiftShop.com からの回答

2026年7月1日

Thank you so much for your wonderful review! We're delighted to hear our team was able to assist you and that the flowers exceeded your expectations. Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to helping you again in the future!

HospitalGiftShop.com からの回答

2026年7月1日

Thank you for bringing this to our attention, and we're sorry to hear you're still waiting for your refund. We are looking into this right away to ensure the refund for the missing items is processed as quickly as possible. We appreciate your patience and will follow up with you as soon as we have an update.

HospitalGiftShop.com からの回答

2026年7月1日

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience and that your thoughtful gift was delivered on time. Providing excellent communication and helping our customers brighten someone's day is what we strive for. We truly appreciate your recommendation and look forward to helping you again in the future!

HospitalGiftShop.com からの回答

2026年7月1日

Thank you for your feedback. We're sorry to hear the bouquet did not meet your expectations. We were not previously notified of this concern, but we have reached out to you and requested photos so we can review the quality with our floral partner. Once we receive them, we will follow up directly. We appreciate you bringing this to our attention and the opportunity to look into this further.

HospitalGiftShop.com からの回答

2026年7月1日

Thank you for your feedback. We are very sorry the bouquet did not meet your expectations and that some of the flowers appeared wilted. We understand how disappointing this must have been. After reviewing your order, we do show that a partial refund was issued the following day. We apologize if our communication left you feeling uncertain, and we've shared your feedback with our floral partner to help improve both quality and follow-up. We're sorry we fell short of your expectations. We do hope you give us an opportunity to serve you again.

HospitalGiftShop.com からの回答

2026年6月24日 に公開

Thank you for your feedback. We apologize that your flowers were delivered a day later than expected. We understand how important timely delivery is and appreciate your patience. Your comments have been shared with our team as we continue working to improve our service.