HotelsNest.com レビュー 

213
•
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very helpful service, even providing me with a free room for a business meeting. If you know what to expect then it will meet you expectations. There is no bar or restaurant and they tell you that... もっと見る

5つ星のうち5の評価

I made a reservation in which my requires are not available from the hotel, so Anna from the help centre helped in a few minutes to cancel it. Thank you very much I will prefer you again because you... もっと見る

企業が回答しました

5つ星のうち5の評価

We had a lovely stay in hotel el nest on the final day of our camino trip. The stay was lovely and relaxing just what we needed after all the walking. The hotel is central and just a short walk into t... もっと見る

5つ星のうち5の評価

Price was competitive and had the most fantastic holiday at sails on Kos, highly recommended. Had an issue with hotel not receiving payment however no fault of hotel best and received 50 euro as a go... もっと見る

企業が回答しました

企業情報

  1. 旅行代理店

当該企業による記述

We have been building our HotelsNest, branch by branch, for 15 years now. Our subscribers are growing, along with our nest of hotels where high standards meet all budget ranges.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

213件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 80%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(213)

過去12か月のレビュー数: 105件

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5つ星のうち5の評価

Great Experience

Everything went very smoothly with HotelsNest. I managed to book my accommodation in Athens for a really accessible price compared to other booking platforms, which I was very pleasantly surprised about, and no issues were reported, as expected, so I couldn’t be happier. Highly recommend!

2025年10月17日
自発的なレビュー
HotelsNest.com ロゴ

HotelsNest.com からの回答

Thank you so much for your wonderful feedback! We’re thrilled to hear that your booking in Athens was smooth, affordable, and hassle-free. Your recommendation means a lot to us, and we look forward to helping you with your next trip!

5つ星のうち5の評価

I am very grateful to stay in this…

I am very grateful to stay in this hotel. Everything was fine. Hotel personnel was very sympathetic and solved our issues. Hotel was very clean and new. Breakfast was so fantastic and I loved it. Thanks to everyone and for everything

2025年10月15日
HotelsNest.com ロゴ

HotelsNest.com からの回答

Thank you so much for your kind words! We’re delighted that you enjoyed your stay, from our friendly staff and clean rooms to the breakfast. It means a lot to us that everything was to your satisfaction, and we hope to welcome you again soon!

5つ星のうち5の評価

Great stay at Ucciardhome Hotel…

Great stay at Ucciardhome Hotel Palermo. The room was very nice and the bed was comfy. The booking with Hôtels est was fast and easy. I recommend

2025年10月15日
HotelsNest.com ロゴ

HotelsNest.com からの回答

Thank you for your great review! We’re glad you enjoyed your stay at Ucciardhome Hotel Palermo and found the room comfortable. It’s wonderful to hear that your booking with HotelsNest was fast and easy. We really appreciate your recommendation!

5つ星のうち5の評価

Great website for tourist

The website UI is user friendly, checking out is hassle free, competitive price, recommended!

2025年10月15日
HotelsNest.com ロゴ

HotelsNest.com からの回答

Thank you for your feedback! We’re glad you found our website easy to use and enjoyed a hassle-free booking at a great price. Your recommendation means a lot to us!

5つ星のうち5の評価

Excellent Price

Better price than booking directly with hotel. Quick and easy and conveniently had apple pay

2025年10月16日
HotelsNest.com ロゴ

HotelsNest.com からの回答

Thank you for your review! We’re glad you enjoyed getting a better price, a quick and easy booking, and the convenience of Apple Pay. We look forward to helping you with your next stay!

5つ星のうち5の評価

Smooth and Simple Booking

Easy to use, great deals, and smooth booking process. Highly recommend hotelsnest.com!

2025年9月26日
HotelsNest.com ロゴ

HotelsNest.com からの回答

Thank you so much for your wonderful feedback! 💙
We’re thrilled to know you found our platform easy to use and loved the deals you discovered. Your recommendation means a lot to us — we can’t wait to help you plan your next stay! 🌍✨

5つ星のうち5の評価

Excellent service

Quick and effective process combined with the best discounted price

2025年10月10日
HotelsNest.com ロゴ

HotelsNest.com からの回答

Thank you for your kind words! 🌟
We’re happy to hear you enjoyed our quick and seamless booking process — and, of course, our great prices! We always aim to make travel easier and more affordable for everyone. ✈️💙

5つ星のうち5の評価

A very fictional website with great…

A very fictional website with great support centers

2025年10月11日
HotelsNest.com ロゴ

HotelsNest.com からの回答

Thank you for your review! 😊
We’re glad you appreciated our customer support — our team is always here to assist and make sure every booking goes smoothly.
We hope to welcome you back soon for another great experience! 🌍💙

5つ星のうち5の評価
HotelsNest.com ロゴ

HotelsNest.com からの回答

Thank you for your kind words! 🌍
We’re happy to hear you enjoyed the easy booking process and found great prices with us.
We hope to see you again soon for your next trip! ✈️💙

5つ星のうち5の評価

Amazing team and great service

Amazing team and great service!
Thanks again for handling my situation so professionally.

Keep going the same way!

2025年9月29日
自発的なレビュー
HotelsNest.com ロゴ

HotelsNest.com からの回答

Thank you so much for your wonderful feedback! 🙏
We’re truly glad our team could assist you and make everything smooth.
Your support means a lot — we’ll definitely keep it up! 💙

5つ星のうち5の評価

Very good service thank you

Very good service thank you

2025年9月16日
HotelsNest.com ロゴ

HotelsNest.com からの回答

Thank you so much for your kind words! 😊
We’re really happy you had a good experience with Hotelsnest.
Looking forward to helping you find your next perfect stay soon! 💙

5つ星のうち5の評価

Very good service and with low prices

Very good service and with low prices

2025年9月13日
HotelsNest.com ロゴ

HotelsNest.com からの回答

Thank you for your feedback! 😊
We’re delighted to know you enjoyed our service and found great value in your booking.
At Hotelsnest, we always aim to combine the best prices with reliable support — we hope to welcome you back for your next trip! 💙

5つ星のうち5の評価

Very good service

Very good service. I had a question about the hotel we were staying, and Hotelnest's customer service was very helpful and informative! The room we stayed in was exactly as booked and exceeded our expectations and especially with the offer for the specific hotel! Thank you:)

2025年9月1日
HotelsNest.com ロゴ

HotelsNest.com からの回答

Thank you so much for your kind words! 🌟
We’re truly happy to hear that our support team was helpful and that your stay exceeded your expectations. We always aim to make every booking experience simple, smooth, and satisfying.
We hope to assist you again soon for your next getaway! 💙

5つ星のうち5の評価

Very nice service

Very nice service. I forgot to raise my credit card limit for our vacation (initially it bounced) and they were very helpful and professional about it, allowing me to get it sorted. The vacation home we're staying at is also exactly as promised and even more than we expected or hoped for, especially at this price!

2025年9月3日
HotelsNest.com ロゴ

HotelsNest.com からの回答

Thank you for sharing your experience! 🌟 We’re so glad our team could assist you with the booking process and that your vacation home exceeded your expectations. Providing great service and helping our guests enjoy stress-free trips is always our priority. We wish you an amazing stay and hope to welcome you back soon! ✈️🏡

5つ星のうち5の評価

THE BEST EXPERIENCE OF THIS KIND SO FAR

John was more than kind, resourceful and helpful. In no time the issue, which included contacting a third party, was resolved to my satisfaction. Warmest recommendation for Hotelsnest.

2025年9月18日
HotelsNest.com ロゴ

HotelsNest.com からの回答

Thank you so much for your wonderful feedback! 💙 We’re delighted to hear that John was able to assist you quickly and professionally. We’ll make sure to share your kind words with him. Providing helpful and reliable service is what we strive for, and it’s great to know we met your expectations. We truly appreciate your warm recommendation and look forward to welcoming you again! ✨

5つ星のうち5の評価

Review

Hi

We are happy with our stay. The balcony view is very nice. The staff was welcoming too :)

2025年9月11日
HotelsNest.com ロゴ

HotelsNest.com からの回答

Thank you for your kind words! 🌟 We’re so glad you enjoyed your stay, the balcony view, and the warm welcome from our team. We hope to host you again soon! ✈️💙

5つ星のうち5の評価

Attractive price and a smooth booking…

Attractive price and a smooth booking experience

2025年9月4日
HotelsNest.com ロゴ

HotelsNest.com からの回答

Thank you for your feedback! 🌟 We’re happy you found a great price and had a smooth booking experience with Hotelsnest. We look forward to helping you plan your next trip! ✈️💙

5つ星のうち5の評価

Great customer service!

Great customer service!

I needed to cancel my reservation, and didn't have a profile on the website. I contacted customer support via WhatsApp, and it took a human (!) agent less than a minute to respond.
The whole process took less than 5 minutes, and John, the customer support agent, was very nice and helpful.

Plus, the website had great prices for the hotel I found (had to cancel as my plans had changed).

2025年9月7日
HotelsNest.com ロゴ

HotelsNest.com からの回答

Thank you so much for taking the time to share your experience! 🌟 We’re thrilled to hear that John was able to assist you so quickly and kindly — we’ll make sure to pass along your kind words to him. Even though your plans changed, it’s great to know you found excellent prices on our website. We look forward to helping you again whenever you’re ready to book your next stay! ✈️💙

5つ星のうち5の評価

Cant get any better

Communication is great, clean apartment, location central

2025年9月1日
HotelsNest.com ロゴ

HotelsNest.com からの回答

Thank you for your kind words! 💙 We’re glad you enjoyed the central location, the clean apartment, and our smooth communication. We hope to welcome you again on your next trip! ✨

5つ星のうち1の評価
HotelsNest.com ロゴ

HotelsNest.com からの回答

Dear Sofia Martinez,
Greetings from HotelsNest 😊🏠🐦

We have carefully reviewed your comments and would like to clarify that, after a thorough search in our system, we could not locate any booking under the email address klenkqayoraq3yn@outlook.com
nor any record associated with the booking confirmation number 47788003.

For this reason, we strongly believe that your review may not be related to HotelsNest.

We always welcome and value genuine feedback from our guests, as it helps us improve our services and ensure a smooth booking experience. However, in cases where the information provided does not correspond to any booking made through our platform, we kindly recommend double-checking whether your reservation was completed on a different website.

If you believe this was posted in error, we respectfully ask that you remove the review. Alternatively, you may reach out to our support team directly with the correct booking details so we can assist you further.

We remain committed to providing all our guests with reliable service and transparency.

Warm regards,
Support Team, HotelsNest

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