I got Macro Diffuser (Smart) on the 15.04.24, it’s been less than a year and already broke down. No complaints on the smells they are lovely. If u buy this Macro diffuser let me tell u it’s very no... もっと見る
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I have bought several room sprays from Scent Australia over the past 12 months. So far, I have tried Rose, Oud, Plum and Sandalwood; they are all gorgeous. The spray nozzle works very well, and the bo... もっと見る
Please be aware that Scent Australia are very good at filtering their reviews. There are only 2 positive reviews on their page for the diffuser. I’m extremely disappointed that a $250 device has su... もっと見る
Scent Australia goes above and beyond when solving issues, they are a pleasure to buy from. Beautiful products. I use other brand water diffuser vibrating type and add 8 drops of Scent Australia oils,... もっと見る
企業情報
当該企業による記述
At kirri, we believe a beautiful home is about more than what you can see. It's about how a space makes you feel. Founded in Melbourne, Australia, kirri creates premium home fragrance products designed to transform everyday spaces through scent. From smart scent diffusers and fragrance oils to candles, reed diffusers and room sprays, our collection is carefully crafted to help create homes that feel calm, welcoming and memorable. Our fragrances are inspired by the places, moments and emotions that make a house feel like home. Whether you're looking to create a relaxing sanctuary, elevate your daily routine or leave a lasting impression on guests, our products are designed to deliver a consistent and luxurious fragrance experience. We are passionate about combining beautiful design with practical functionality. Our smart diffusers use waterless technology to deliver long-lasting fragrance, while our fragrance collections are developed to suit a variety of homes, lifestyles and personal preferences. Since launching, thousands of customers across Australia have trusted kirri to fragrance their homes. We are committed to providing high-quality products, exceptional customer service and an experience that extends well beyond the initial purchase. Our team is always available to assist with product recommendations, troubleshooting and ongoing support to ensure every customer gets the most from their kirri experience. As a proudly Australian-owned business, we are grateful for the community that continues to support us. Every review helps us improve and continue delivering products and experiences that bring comfort, atmosphere and enjoyment into homes across the country. Thank you for being part of the kirri journey.
連絡先
Ground Floor/36 Regent St, 3121, Richmond, Melbourne, Victoria, オーストラリア
- 1300 731 680
- help@houseofkirri.com
- houseofkirri.com
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I got Macro Diffuser (Smart) on the…
I got Macro Diffuser (Smart) on the 15.04.24, it’s been less than a year and already broke down.
No complaints on the smells they are lovely.
If u buy this Macro diffuser let me tell u it’s very noisy and I mean LOUD not something you can put on all day. Might aswell have bob the build renovate my house.
Wouldn’t recommend/Customer Service is useless
-My macro diffuser worked for a few sprays when I first received it and nothing has come out since-
To start with, it hasn’t worked from the beginning (fully charged) off the charging cord mounted wirelessly on the wall we unfortunately drilled the screws in to have it be up in the hallway. I originally emailed about it and they requested a video of it not working ON the charger when I told them it didn’t work off the charge so I got discouraged by the weird response from them and just accepted I’d rather have it plugged in than not at all so I let it go. Then days later it stopped working even on the charge, it shoots out air but no scent/oil and the oil was still near full despite being on all day. I eventually had time to send the team two seperate emails two weeks apart with video evidence of me opening the bottom and showing the oil was attached properly, it was on charge and there was no damage and never received an email in return to resolve the problem. I’m so disappointed because the oils smell divine and I was very happy with those (hence the 1 star). The price doesn’t reflect the quality of the item I received.
I purchased the 400g baccarat candle…
I purchased the 400g baccarat candle which for the price $90 I thought would be premium quality. Its been burning for a couple of hours and there is no smell. I have previously bought the baccarat reed diffuser and absolutely loved it. The smell lasted for weeks so I bought a second one. The 2nd reed diffuser has no smell. Very disappointed considering the price.
Took two months for the order to arrive…
Took two months for the order to arrive and only after chasing them. One half delivered in late December and the other half mid Feb. It probably would have never got fulfilled. My subscription was supposedly shipped 22 Feb and it is yet to be delivered and its 1 March.
what I emailed about nothing happened…
what I emailed about nothing happened complete waste of my time.
Over a month since I placed the order…
Over a month since I placed the order to be told what I ordered is now out of stock, seriously pathetic.
Santal 66 is amazing!
I love Santal 66. !! It is the nicest home fragrance I’ve ever tried. I love it so much I have the oil, defuser, room spray and reeds as well as the candles!!
Beautifully packaged products & Fast…
Beautifully packaged products & Fast Delivery ❤️ Love the Room Spray!
Scentsational!
Scent Australia Home delivers on top quality scent blends. Once you know what your favourites are it is easy to chose others from site descriptions. There are
seasonal scents too, so you can go from lighter to more
warm fragrances. Parcels arrive promptly and well
packaged.
Beautiful room sprays
I have bought several room sprays from Scent Australia over the past 12 months. So far, I have tried Rose, Oud, Plum and Sandalwood; they are all gorgeous. The spray nozzle works very well, and the bottle itself is stylish and comes beautifully packaged in its own sturdy box. Shipping was fast and a reasonable amount. One minor concern is the amount of additional packaging used for online shipping. It seems a bit excessive.
Feeling special
Amazing aroma & amazing staff member who was extremely knowledgeable about your products.
Package leaked everywhere and I lost a…
Package leaked everywhere and I lost a half the product. Awful customer service refused to help or do anything about it.
Efficient and easy access to fragrance…
Efficient and easy access to fragrance I was looking for
No product
This delivery service is beyond disappointing. Waiting endlessly for a product that was ordered over a month ago has been so infuriating. I was looking forward to trying this product but I learnt a hard lesson. To top it off, the item still hasn't arrived. Trying to get answers feels pointless. Terrible service overall!
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