Ordered items one damaged they sent replacement but then I decided not to keep paid for return via royal mail but have never been refunded although emailed them a couple of times, tbh couldn't be both... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Fantastic customer service that’s almost round the clock. Care, time and careful consideration of requests until my meets were met. They are not just about selling their product but provide real tailo... もっと見る
企業が回答しました
Really really good. This was our second order from Housify for a parquet sideboard and a matching chest of drawers. When I placed the order I accidentally put the wrong delivery address. This was swif... もっと見る
企業が回答しました
Figurine wall art. Purchased online from Housify for the first time. Was a little nervous about it but had regular communication on my orde and the item arrived packed well, intact, as described... もっと見る
企業が回答しました
企業情報
Housify について
当該企業による記述
Discover & Shop Your Dream Home Now With Housify
At Housify we believe in the life enhancing value of quality furniture. Family run from our offices in Yorkshire, we pride ourselves on our personalised service, our meticulous care, and our great attention to detail.
Housify offers the ultimate home shopping experience. Our vision is to encourage customers to find their own style and love every corner of their home.
Today our super-inclusive design led collections are inspired by trend and tradition, sourced and hand-picked from around the world with you in mind. Available are some of the most renowned names in luxury interiors, as well as our very own brand Housify by Design.
If you have any questions about our products, or just a general enquiry feel free to contact our friendly customer services team.
What's Better Than FREE Delivery?
We don't believe in our customers having to pay extra for delivery, so if you spend £100 or more we will deliver for FREE! This will save you more to spend on your furniture.
Buy Now, Pay Later Interest Free
So you are able to get your dream home now we work with Klarna, the best interest-free credit provider.
Get In Touch?
Email us info@housify.uk
Alternatively, speak to us on LiveChat. Available 8:00-23:00.
連絡先
4.3
優良
95件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Beautiful jars and excellent quality
Beautiful jars and excellent quality. Very pleased, will definitely buy from this company again.
2022年10月18日
Housify からの回答
Hi Ira,
Thank you for your feedback. We are so pleased to hear that you are happy with your purchase and we hope to see you again soon.
Many thanks
Housify
Good customer service
I received a TV media unit today and noticed some imperfections. I contacted Housify via live chat and spoke to Amber who very quickly dealt with my query . The whole process was easy and quick and would recommend this company .
2022年10月17日
自発的なレビュー
Housify からの回答
Hi Jacqui,
Thank you for your feedback. We are delighted to hear that you are happy with the service you received and we hope to see you again soon.
Many thanks
Housify
Housify からの回答
Hi Spencer,
Thank you for taking time to leave us feedback. We're delighted to hear you are pleased with the service provided and we hope to see you again soon.
Many thanks
Housify
Excellent service
Excellent customer service from Amber, I was kept informed from order to delivery. Beautiful bowl purchased as a gift. Arrived in perfect condition, well packaged. Definitely recommend Housify to all.
2022年10月14日
Housify からの回答
Hi Susan,
Thank you for taking the time to leave us such great feedback. We're so pleased to hear you are happy with the service provided and we would like to thank you for choosing to shop with us. We hope to see you again soon.
Many thanks
Housify
Speedy delivery
Speedy delivery. Securely wrapped. Communiaction throughout, 5 star. Item was lovely. Photo's didn't do it justice
2022年10月15日
自発的なレビュー
Housify からの回答
Hi Wendy,
Thank you for taking time to leave us feedback. We're so pleased to hear that you're happy with your purchase and we hope to see you again soon.
Many thanks
Housify
Fab service
Fab service, gorgeous bowl, fast delivery. All round would thoroughly recommend.
2022年10月14日
自発的なレビュー
Housify からの回答
Hi Victoria,
Thank you for the great review on your second purchase from us. We're delighted to hear that you're happy with your item and we hope to see you again soon.
Many thanks
Housify
Cheapest option, Best Quality and Service
Cheapest option in the online stores and amazing services, we bought lamps in different places and this is the first time that we don´t have a bump in the middle of the road. Perfect lamp, perfect price, perfect delivery. 100% Best experience in the last 2 years buying online.
2022年10月3日
Impressed
Absolutely brilliant. The customer service is good and our bedsides are amazing quality. Very impressed you couldn’t wish for more.
2022年10月6日
自発的なレビュー
Housify からの回答
Hi Michael,
Thank you for taking the time to leave us feedback. We are so pleased you are happy with your bedside tables and we look forward to seeing you again soon.
Many thanks,
Housify
Great customer care from Amber
I received excellent customer care from Amber who is a credit to the Housify team. She kept me updated on the status of my order with regard to the manufacturer and it arrived promptly. I love the uniqueness and quality of the product. Will most definitely be using Housify again when looking for something new and different.
2022年10月6日
自発的なレビュー
Housify からの回答
Hi Michelle,
Thank you for taking the time to leave us such great feedback. We are so pleased to hear you are happy with the service provided and we would like to thank you for choosing to shop with Housify. We hope to see you again soon.
Many thanks,
Housify
Housify からの回答
Hi,
Thank you for shopping with us and for taking the time to leave us feedback. We're delighted to hear that you're happy with your purchase and we hope to see you again soon.
Many thanks,
Housify
So pleased with my Rv Astley Colmar…
So pleased with my Rv Astley Colmar Chandelier. The light was delivered only three days after ordering. The price was the best I could find almost everywhere. I did find it a little cheaper on another website and they immediately offered to not only match the price but beat the price. The live chat is brilliant I cannot recommend them enough.
2022年9月16日
自発的なレビュー
Housify からの回答
Hi Jane,
Thank you for leaving us such great feedback and we're pleased to hear that you are happy with your purchase.
Many thanks,
Housify
large cabinet and mirror
I ordered large cabinet and mirror. They both arrived quicker than expected. The cabinet is beautifully made and arrived in perfect condition. The mirror had a small crack in the top corner which looked like it had occurred in the manufacturing stage. The box and packaging it came in was in perfect condition. I contacted Housify and they immediately resolved the problem and a replacement arrived in fantastic condition only a few days later. I’m so happy with both purchases and the service was incomparable. I will definitely be ordering from here again!
2022年9月25日
自発的なレビュー
Housify からの回答
Hi,
Thank you for taking the time to leave us such great feedback! I would like to apologise that your mirror was received damaged but I'm pleased that we were able to get this resolved for you.
Many thanks,
Housify
I’m amazed that only yesterday I…
I’m amazed that only yesterday I ordered a beautiful bowl and today it arrived, well packed and on time.
Thankyou housify I look forward to doing business with you soon
2022年9月23日
自発的なレビュー
Housify からの回答
Hi Sherree,
Thank you for your great feedback.
We are delighted to hear about the positive experience you received from us. We look forward to assisting you on your future orders.
Many thanks,
Housify
Fantastic service from start to finish…
Fantastic service from start to finish thank you for the speedy delivery too.
2022年9月8日
Housify からの回答
Hi Heidi
Thank you for taking the time to leave us such great feedback. We hope you are pleased with your product and we look forward to seeing you again soon.
Many thanks
Housify
Very disappointing experience .
Very disappointing experience .. months after we ordered and paid for the goods we were forced to pay a price increase or cancel the order I have never experienced this.. it also took 4 months to arrive I appreciate this is not entirely down to seller nevertheless not a positive experience
2022年9月9日
Housify からの回答
Hi Lisa
I would like to apologise that you feel you're experience shopping with us was disappointing.
We are working at our best to keep our prices as low as possible and I would like to apologise that we did have to slightly increase the price of your sideboard. Unfortunately, when you placed your pre-order our manufacture increased there prices on multiple occasions over only a few weeks and this had a huge knock on effect which was out of our control.
In regards to delivery, your item was on a pre-order which you were aware of at the time of purchasing. All pre-order delivery dates are estimated by our manufacturers and I would like to apologise that we were behind schedule as the containers were delayed. You were given the option to cancel your order throughout and I can see that you were happy to proceed.
I’d like to thank you for your feedback and apologise for any inconvenience caused. If you would like to discuss this matter further please contact us at info@housify.uk
Many thanks
Housify
Housify からの回答
Hi Colin
We would like to thank you for your 5* review! We really appreciate your feedback and we hope to see you again soon.
Many thanks
Housify
Second order
Our second time shopping with them was really good again . Quick delivery and we are happy with our rug .
2022年9月2日
自発的なレビュー
Housify からの回答
Hi Connor
Thank you for shopping with us and for taking the time to leave us feedback. We're delighted to hear that you're happy with your product and we hope to see you again soon.
Many thanks
Housify
Beautiful console
I ordered a lovely console from Housify. Communication was great, I received delivery on time (within 8 days) and it was well wrapped. The quality of the product was fantastic and it looks lovely in my hallway. Would certainly buy again.
2022年8月11日
自発的なレビュー
Housify からの回答
Hi
Thank you so much for the 5* review! We're delighted to hear that you're happy with your console table and we hope to see you again soon.
Many thanks
Housify
Brilliant
I think the packaging could be improved however the delivery was good and customer service were great.
2022年8月25日
自発的なレビュー
Housify からの回答
Hi Liam
Thank you for taking the time to leave us such great feedback! We hope you are pleased with your product and we look forward to seeing you again soon.
Many thanks
Housify
Lovely unique faces pots for my tea…
Lovely unique faces pots for my tea sugar coffee love them
2022年8月23日
自発的なレビュー
Housify からの回答
Hi Dawn
Thank you for shopping with Housify and for taking the time to leave us feedback. We're delighted to hear that you're happy with your product and we hope to see you again soon.
Many thanks
Housify
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。