Oishya レビュー 

111
•
TrustScore 5段階評価の4.5

4.5

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

It has been wonderful to work with Oishya and especially Kamila on this order. Our knives ended up being back ordered and Kamila was super responsive in letting me know about the issue and getting bac... もっと見る

企業が回答しました

5つ星のうち5の評価

I ordered a marbel hexagon kitchen roll stand which arrived chipped and scratched. I emailed pictures to customer service. They responded after a couple of days offering to send a new one or a r... もっと見る

企業が回答しました

5つ星のうち2の評価

The delivery process took many weeks, three times as long as originally stated. This can happen in today's time, but: An information about this from the supplier there was only on demand from our side... もっと見る

企業が回答しました

5つ星のうち5の評価

Super excited having traditional knife from Japana. Didn't want to believe it (my boyfriend showed me one Japanese knife) but now I'm converted 😛 They are super sharp and wouldn't go back to my cheap... もっと見る

企業情報

  1. 刃物店
  2. ・
  3. 調理台専門店
  4. 日用品店

当該企業による記述

Timeless and unique homeware and kitchenware for home cooks used by world’s top chefs. ​


連絡先

4.5

優良

TrustScore 5段階評価の4.5

111件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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4.5

すべてのレビュー

(111)

過去12か月のレビュー数: 7件

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5つ星のうち5の評価

Sakai Kyuba KYU Knife Set: Gyuto, Nakiri, Petty order

It has been wonderful to work with Oishya and especially Kamila on this order. Our knives ended up being back ordered and Kamila was super responsive in letting me know about the issue and getting back to me when I had questions. And I have to say the knives are exceptional! Well made and beautiful. If I could post a picture here I would so I could show them off. Thanks Kamila!

2026年9月25日
自発的なレビュー
Oishya ロゴ

Oishya からの回答

Thank you so much, Chris. You were remarkably patient while we worked through the backorder, and messages like yours are genuinely what keep a small team going on the difficult weeks.
Really glad the knives have landed well. And if you ever do want to show them off, we’d love to see them — tag us @oishyacom on Instagram and we’ll happily share.

Enjoy them, and thank you again.

Kamila

5つ星のうち5の評価

I ordered a marbel hexagon kitchen roll…

I ordered a marbel hexagon kitchen roll stand which arrived chipped and scratched. I emailed pictures to customer service. They responded after a couple of days offering to send a new one or a refund, including delivery costs. I chose a refund and they offered for me to keep the product without having to post it back.

It's obviously annoying to order something and have it arrive damaged but, they where incredibly helpful and polite even suggesting a kuntsugi repair - the Japanese practice of filling a break with gold. I thought that was incredibly charming.

I cannot fault customer service in how they dealt with the problem. It was refreshing to speak to a human rather than a bot, and a very helpful and polite human too!!

I would definately order from them again - with peace of mind.

2026年10月5日
自発的なレビュー
Oishya ロゴ

Oishya からの回答

Thank you, Sara. You had every right to be annoyed, and you were fair with us throughout, which made it much easier to put right.
The packaging has gone to our fulfilment team with your photos. A marble corner deserves better than shredded paper and they’ve been told as much. If you do try the kintsugi, I’d genuinely love to see how it turns out.
Thank you for giving us a second chance, and for taking the time to write this.

5つ星のうち1の評価

Still have NOT received our order

Still have NOT received our order, placed 7 months ago. Beware of orders placed, this company is not responding, we are fighting to get our money back.

2026年3月25日
自発的なレビュー
Oishya ロゴ

Oishya からの回答

Dear Barbara, I'm truly sorry for your experience. You're absolutely right - 7 months is completely unacceptable, and I take full responsibility.
Your order was delayed due to production issues (supplier quality problems and our blacksmith's illness), followed by 3 weeks of technical issues with our courier platform refusing to accept your Canadian postcode. We've been fighting with them the entire time, as documented in our email exchanges. I want to confirm that your order has been shipped today via FedEx and you will receive the tracking number shortly. I understand this has been incredibly frustrating, and I'm deeply sorry for the stress this has caused you and Jayson. We're a small business and every unhappy customer matters to me personally.
If there's anything else I can do to make this right once your knives arrive, please don't hesitate to reach out directly.
Kamila
Founder, Oishya

5つ星のうち5の評価

Beautiful Kintsugi Crockery

The Kintsugi crockery set that I bought from Oishya are really beautiful and elegant pieces.
I have bought many 'gold-plate designs over the years and these are by far the best.
I absolutely love them and have no hesitation in recommending this business for other buyers.

2025年12月8日
自発的なレビュー
Oishya ロゴ

Oishya からの回答

Thank you Deborah! We really appreciate your words :) All the best, K

5つ星のうち5の評価

Absolutely fantastic knives paired with…

Absolutely fantastic knives paired with exceptional customer service. The quality and value of these blades are truly unmatched, and the wait was well worth it. I’m already looking forward to adding the SHIN blades to my collection!

2025年11月26日
自発的なレビュー
Oishya ロゴ

Oishya からの回答

Thank you Matt! We really appreciate your words :) All the best,

5つ星のうち4の評価

Took for ever to get one of the two…

Now that I got the knives, Quality is good, fairly sharp as they came, light weight as japanese knives are, good looking, have to see how well edge will hold sharpness.
Just you can prepare wait the time before they get them for delivery for my case was 2 months with the second knive.

2025年10月10日
自発的なレビュー
Oishya ロゴ

Oishya からの回答

Thank you for your review and feedback, Tommi.
I sincerely apologize for the extended wait on your order. Our knives are handcrafted by artisan blacksmiths, which means working with human factors we can't always predict - material quality variations, drying times, and unexpected circumstances can affect production timelines.

We shipped your knives in two separate parcels (increasing our shipping costs despite your free delivery) specifically so you could receive the first knife faster rather than waiting for both to be completed together.

According to our tracking, your second knife was delivered 2 days ago. We hope you've now received it and that both knives meet your expectations in terms of quality and craftsmanship.

We appreciate your patience throughout this process and are glad to hear the knives themselves are good :)

Best regards,
Kamila
Founder, Oishya

5つ星のうち5の評価

EXCELLENT OISHYA QUALITY

What a caring and professional business! The chef knife was made with perfection skills and has been an amazing tool for chopping and slicing.

I am using the knife daily to prepare foods for family and friends. The handle is a blue pattern and the knife is not cumbersome because of its’ solid construction. I am happy with the purchase!

2025年10月15日
自発的なレビュー
Oishya ロゴ

Oishya からの回答

Thank you Cindy for such lovely words! All the best :)

5つ星のうち5の評価

Beauty and precision.

At the time of ordering a Sakai Kyuba KYU 21 cm Gyuto, Mediterranean blue handle, I was made aware of a delay in delivery. This didn't put me off. I was also offered, and accepted, an upgrade to a RYU model due to the delay. I had contact with Kamila, who takes a personal interest in matters and that was very positive. I received my beautiful knife in its presentation box together with a Japanese coin, which was a lovely touch. The knife is a thing of beauty and surgical precision due to its sharpness. It's my 'go to' kitchen knife and is in use virtually every day. Meal preparation, which I enjoy anyway, is a real pleasure and easy using my Oishya knife. It also has pride of place on display in my kitchen. I treasure the knife, its box and coin and wholeheartedly recommend Oishya.

2025年6月28日
自発的なレビュー
5つ星のうち5の評価

The Knife is a Work of Art

Kamila was great at communicating with me. The knives are hand made so it took a while to get my knife. But Kamila always kept me informed. The knife is a work of art . . . just beautiful.

2025年8月20日
自発的なレビュー
Oishya ロゴ

Oishya からの回答

Thank you Rory! We are glad that you love your knives :)

5つ星のうち5の評価

A Work of Art That Elevates Cooking

A Work of Art That Elevates Cooking

I’m absolutely in love with my Oishya knife. From the moment I unboxed it, I could tell it wasn’t just a tool — it’s a piece of art. The craftsmanship is stunning, and the balance and feel in hand are perfect.

The first time I used it, I was amazed by how effortlessly it glides through vegetables, meats, and herbs. It has genuinely made cooking more enjoyable and precise. You can feel the attention to detail and the passion behind every cut.

Not only is the quality exceptional, but the customer service was also outstanding. The team at Oishya feels genuinely connected to their customers, which makes the whole experience even more special.

If you appreciate fine craftsmanship and love cooking, this is an investment that will bring joy every time you step into the kitchen.

2025年6月28日
自発的なレビュー
Oishya ロゴ

Oishya からの回答

Thank you so much Laurent for taking time and writing such a beautiful and thoughtful review! All the best and happy cooking! :)

5つ星のうち5の評価

Thoughts on first use

First, it took a long time to get the knives… 8mo. When they arrived, I must say they were beautiful to look at and very sharp. I had chicken parm as the first dish. I used different knives to process the chicken (just trying them out) and did the same with veggies and salad. They all cut very well and had a nice feel and balance… great product Kamila, thanks very much !!

2025年6月24日
自発的なレビュー
Oishya ロゴ

Oishya からの回答

Thank you so much Max for your patience and we're really glad that you love your knives and see that it was worth the wait :) All the best!

5つ星のうち5の評価

I ordered the second time at oishya

I ordered the second time at oishya. The products are great but the first time had several issues regarding service. I recently ordered a second time and really have to say that the customer support vastly improved and got turned around completely. I'm happy to see that they made such a progress and now have a fitting service for their great products.

2024年11月15日
自発的なレビュー
5つ星のうち5の評価

Superior quality knife and great service

The original knife I ordered was back-ordered and taking longer than expected, and they reached out to me with a complimentary upgrade of a similar knife but higher quality and once I received it I was so pleased with the quality of the craftsmanship and the sharpness and the beautiful colors. Would absolutely order from them again and I received great customer service

2024年10月15日
自発的なレビュー
5つ星のうち5の評価

Great support!

The support was very personal and all together quite fast. We have found a good solution for my problem. Really appreciate your efforts and special thanks to Kamila!
The knife and packaging really look magical.

2024年11月18日
自発的なレビュー
5つ星のうち5の評価

Extremely pleased with the customer…

Extremely pleased with the customer service & the knives we have ordered from the company. They are made to a high standard and come in such nice packaging. Will definitely be ordering from here again !

2024年10月19日
自発的なレビュー
5つ星のうち5の評価

Amazingly light and sharped

Such a nice knife I got, it’s the most comfortable I ever used, nice size, nice shape and incredible weight. Almost nothing.
Perfectly balanced and sharped amazing for a long time cutting in the kitchen without effort!

2024年11月14日
自発的なレビュー
5つ星のうち5の評価

I recently received my Oishya knife and…

I recently received my Oishya knife and I am blown away by how high the quality is. Literally every time I am cutting something it is so easy, the weight is so light that it is really gentle cutting through anything and it’s super sharp!

I am already planning to buy the bread knife for Christmas! One of the best purchases I ever made.

2024年11月10日
自発的なレビュー

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