It has been wonderful to work with Oishya and especially Kamila on this order. Our knives ended up being back ordered and Kamila was super responsive in letting me know about the issue and getting bac... もっと見る
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It has been wonderful to work with Oishya and especially Kamila on this order. Our knives ended up being back ordered and Kamila was super responsive in letting me know about the issue and getting bac... もっと見る
企業が回答しました
I ordered a marbel hexagon kitchen roll stand which arrived chipped and scratched. I emailed pictures to customer service. They responded after a couple of days offering to send a new one or a r... もっと見る
企業が回答しました
The delivery process took many weeks, three times as long as originally stated. This can happen in today's time, but: An information about this from the supplier there was only on demand from our side... もっと見る
企業が回答しました
Super excited having traditional knife from Japana. Didn't want to believe it (my boyfriend showed me one Japanese knife) but now I'm converted 😛 They are super sharp and wouldn't go back to my cheap... もっと見る
Timeless and unique homeware and kitchenware for home cooks used by world’s top chefs.
E1 1DU, London, 英国
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It has been wonderful to work with Oishya and especially Kamila on this order. Our knives ended up being back ordered and Kamila was super responsive in letting me know about the issue and getting back to me when I had questions. And I have to say the knives are exceptional! Well made and beautiful. If I could post a picture here I would so I could show them off. Thanks Kamila!

Oishya からの回答
I ordered a marbel hexagon kitchen roll stand which arrived chipped and scratched. I emailed pictures to customer service. They responded after a couple of days offering to send a new one or a refund, including delivery costs. I chose a refund and they offered for me to keep the product without having to post it back.
It's obviously annoying to order something and have it arrive damaged but, they where incredibly helpful and polite even suggesting a kuntsugi repair - the Japanese practice of filling a break with gold. I thought that was incredibly charming.
I cannot fault customer service in how they dealt with the problem. It was refreshing to speak to a human rather than a bot, and a very helpful and polite human too!!
I would definately order from them again - with peace of mind.

Oishya からの回答
Still have NOT received our order, placed 7 months ago. Beware of orders placed, this company is not responding, we are fighting to get our money back.

Oishya からの回答
The Kintsugi crockery set that I bought from Oishya are really beautiful and elegant pieces.
I have bought many 'gold-plate designs over the years and these are by far the best.
I absolutely love them and have no hesitation in recommending this business for other buyers.

Oishya からの回答
Absolutely fantastic knives paired with exceptional customer service. The quality and value of these blades are truly unmatched, and the wait was well worth it. I’m already looking forward to adding the SHIN blades to my collection!

Oishya からの回答
Now that I got the knives, Quality is good, fairly sharp as they came, light weight as japanese knives are, good looking, have to see how well edge will hold sharpness.
Just you can prepare wait the time before they get them for delivery for my case was 2 months with the second knive.

Oishya からの回答
Beautiful knives. Great design and balance. Great customer service. Wonderfully great!
What a caring and professional business! The chef knife was made with perfection skills and has been an amazing tool for chopping and slicing.
I am using the knife daily to prepare foods for family and friends. The handle is a blue pattern and the knife is not cumbersome because of its’ solid construction. I am happy with the purchase!

Oishya からの回答
At the time of ordering a Sakai Kyuba KYU 21 cm Gyuto, Mediterranean blue handle, I was made aware of a delay in delivery. This didn't put me off. I was also offered, and accepted, an upgrade to a RYU model due to the delay. I had contact with Kamila, who takes a personal interest in matters and that was very positive. I received my beautiful knife in its presentation box together with a Japanese coin, which was a lovely touch. The knife is a thing of beauty and surgical precision due to its sharpness. It's my 'go to' kitchen knife and is in use virtually every day. Meal preparation, which I enjoy anyway, is a real pleasure and easy using my Oishya knife. It also has pride of place on display in my kitchen. I treasure the knife, its box and coin and wholeheartedly recommend Oishya.
Kamila was great at communicating with me. The knives are hand made so it took a while to get my knife. But Kamila always kept me informed. The knife is a work of art . . . just beautiful.

Oishya からの回答
A Work of Art That Elevates Cooking
I’m absolutely in love with my Oishya knife. From the moment I unboxed it, I could tell it wasn’t just a tool — it’s a piece of art. The craftsmanship is stunning, and the balance and feel in hand are perfect.
The first time I used it, I was amazed by how effortlessly it glides through vegetables, meats, and herbs. It has genuinely made cooking more enjoyable and precise. You can feel the attention to detail and the passion behind every cut.
Not only is the quality exceptional, but the customer service was also outstanding. The team at Oishya feels genuinely connected to their customers, which makes the whole experience even more special.
If you appreciate fine craftsmanship and love cooking, this is an investment that will bring joy every time you step into the kitchen.

Oishya からの回答
First, it took a long time to get the knives… 8mo. When they arrived, I must say they were beautiful to look at and very sharp. I had chicken parm as the first dish. I used different knives to process the chicken (just trying them out) and did the same with veggies and salad. They all cut very well and had a nice feel and balance… great product Kamila, thanks very much !!

Oishya からの回答
Outstanding knife and great customer service. I love the bunka. Very light weight
I ordered the second time at oishya. The products are great but the first time had several issues regarding service. I recently ordered a second time and really have to say that the customer support vastly improved and got turned around completely. I'm happy to see that they made such a progress and now have a fitting service for their great products.
The original knife I ordered was back-ordered and taking longer than expected, and they reached out to me with a complimentary upgrade of a similar knife but higher quality and once I received it I was so pleased with the quality of the craftsmanship and the sharpness and the beautiful colors. Would absolutely order from them again and I received great customer service
The support was very personal and all together quite fast. We have found a good solution for my problem. Really appreciate your efforts and special thanks to Kamila!
The knife and packaging really look magical.
Extremely pleased with the customer service & the knives we have ordered from the company. They are made to a high standard and come in such nice packaging. Will definitely be ordering from here again !
Such a nice knife I got, it’s the most comfortable I ever used, nice size, nice shape and incredible weight. Almost nothing.
Perfectly balanced and sharped amazing for a long time cutting in the kitchen without effort!
I recently received my Oishya knife and I am blown away by how high the quality is. Literally every time I am cutting something it is so easy, the weight is so light that it is really gentle cutting through anything and it’s super sharp!
I am already planning to buy the bread knife for Christmas! One of the best purchases I ever made.
Took a lot of patience since the order, but the guys always kept me updated so I was finally rewarded with a beauty of a knife. Fully recommended!
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