Howards Motor Group - Howards Honda Taunton レビュー 

53
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TrustScore 5段階評価の4.5

4.7

Unit 2 Priorswood Road, TA2 8DN Taunton, Somerset, GB

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5つ星のうち5の評価

Chris was amazing! So incredibly helpful and patient as it was my first car purchase and first time doing the process, Chris was brilliant - thank you! Can’t wait to drive my new Suzuki swift!

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5つ星のうち5の評価

Their service is excellent. The front desk staff provide detailed information and explain everything thoroughly. They also offer a courtesy car and give live updates about the issues with the car duri... もっと見る

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5つ星のうち5の評価

I would like to commend Howard’s Honda, Taunton branch for the excellent service I received from their salesman George Smirk and Sales Manager Marcus. From first contact through test drive, contract... もっと見る

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5つ星のうち5の評価

Buying a new car can be a very daunting experience but on meeting Bradley Bailey I knew that I would be treated with courtesy and respect. He was professional, knowledgeable and patient and kept me u... もっと見る

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企業情報

  1. 自動車販売店

当該企業による記述

Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.

About us

当該企業による記述

Howards Motor Group
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence.

Minimum 12-month Warranty

Why buy from us

Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.

連絡先

  • Unit 2 Priorswood Road, TA2 8DN, Taunton, Somerset, 英国

  • 01823 239140

4.7

優良

TrustScore 5段階評価の4.5

53件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(53)

過去12か月のレビュー数: 157件

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5つ星のうち5の評価

Great salesman very knowledgeable and…

Great salesman very knowledgeable and helpful couldn’t recommend him enough.

2024年3月9日
自発的なレビュー
Howards Motor Group - Howards Honda Taunton ロゴ

Howards Motor Group - Howards Honda Taunton からの回答

Hello Stuart, thank you for your kind words, we really appreciate your recommendation! Kind regards, Howards Honda Taunton

5つ星のうち5の評価

5 Stars

Buying a new car can be a very daunting experience but on meeting Bradley Bailey I knew that I would be treated with courtesy and respect.
He was professional, knowledgeable and patient and kept me updated by text, phone calls, emails and videos. I know I can rely on Howards Citroen Taunton for any support I may need in the future.

2024年1月29日
自発的なレビュー
Howards Motor Group - Howards Honda Taunton ロゴ

Howards Motor Group - Howards Honda Taunton からの回答

Hello Mary, thank you for taking the time to leave us a review. We are delighted to hear of your positive experience with our team! Kind regards, Howards Honda Taunton

5つ星のうち5の評価

Charlie Herbert worked through my…

Charlie Herbert worked through my latest purchase of the new Honda e:Ny1, first class service throughout and kept me up to date on the car order and hand over. Recommended

2024年2月3日
自発的なレビュー
Howards Motor Group - Howards Honda Taunton ロゴ

Howards Motor Group - Howards Honda Taunton からの回答

Hi Jason, thank you for taking the time to let us know about your positive experience! We are so pleased we could be of assistance. If there is anything further we can help with, please don't hesitate to let us know.

Take care,
Howards Honda

5つ星のうち5の評価

Very helpful and competent

I traded in my old car for a newer one. The salesperson was very helpful and unobtrusive. On the day of collection everything was ready, all data reset to factory and the fuel topped up. Charlie handled all dealings with DVLA.

2024年1月31日
自発的なレビュー
Howards Motor Group - Howards Honda Taunton ロゴ

Howards Motor Group - Howards Honda Taunton からの回答

Hello Kenny, thank you for taking the time to leave us a review. We are very happy to hear of your positive experience with our team! Kind regards, Howards Honda Taunton

5つ星のうち5の評価

Friendly manner

We appreciated all the personal care and professionalism throughout the purchase of our new car. The friendly and unhurried manner.

2023年12月16日
自発的なレビュー
Howards Motor Group - Howards Honda Taunton ロゴ

Howards Motor Group - Howards Honda Taunton からの回答

Hello, thank you for taking the time to leave us a review. We are happy to have provided you with such a positive experience! Kind regards, Howards Honda Taunton

5つ星のうち5の評価

Super service from Honda at Taunton

"My partner and I were in the market for a used Honda Jazz, having been impressed by a friend's experience with the Crosstar' model. Our journey began at our local dealer in Exeter, where we encountered a salesperson who seemed a little reluctant to take us seriously. Undeterred, we decided to explore other options and found ourselves at a Honda dealership in Taunton, where we had the pleasure of meeting Charlie Herbert.

Charlie proved to be a remarkable salesperson, displaying an impressive blend of amiability and knowledge. His approach was a breath of fresh air compared to our earlier encounter. Charlie took the time to truly understand our needs and requirements, working diligently to secure us an excellent deal. His in-depth knowledge of the Honda Jazz, including its special features like the 'magic' seats, was evident, and he effortlessly demonstrated these features. Charlie's enthusiasm for the Japanese design and craftsmanship that distinguish this car was contagious.

What set Charlie apart was his ability to make us feel comfortable throughout the process. He didn't pressure us but instead listened attentively and even arranged a test drive for us, ensuring we could experience the car without his presence. Charlie also went the extra mile by setting up the Sat Nav for us, making it easy for us to switch drivers and return to the dealership seamlessly. He patiently explained the modern safety features and driving controls, ensuring we were well-informed and confident to drive.

We can't recommend Charlie and Howards Honda highly enough. Our week-long search for a new car exposed us to various salespeople, but Charlie's professionalism and knowledge truly stood out. Although the Honda Jazz model we favored was slightly out of our budget as pensioners, we're confident that in a few years, we'll return to Charlie and Howards for their exceptional service. Thank you!"

2023年10月8日
自発的なレビュー
Howards Motor Group - Howards Honda Taunton ロゴ

Howards Motor Group - Howards Honda Taunton からの回答

Hello, thank you for taking the time to leave us a review. We really appreciate your kind comments about our staff and are so pleased to hear of your positive experience! We hope to see you again soon. Kind regards, Howards Honda Taunton

5つ星のうち5の評価

Car purchase

Charlie was very relaxed, helpful and informative. He made the whole experience as easy as possible.

2023年10月5日
自発的なレビュー
Howards Motor Group - Howards Honda Taunton ロゴ

Howards Motor Group - Howards Honda Taunton からの回答

Hello Marlene, thank you for taking the time to leave us a review. We are delighted to hear of your positive experience with us! Kind regards, Howards Honda Taunton

5つ星のうち5の評価

Honda car purchase

Very pleased with Charlie Herbert sales technique all round good service

2023年9月25日
自発的なレビュー
Howards Motor Group - Howards Honda Taunton ロゴ

Howards Motor Group - Howards Honda Taunton からの回答

Hello, thank you for taking the time to leave us a review. We are delighted to hear of your positive experience with our team! Kind regards, Howards Honda Taunton

5つ星のうち5の評価

Great service as usual

2023年8月24日
自発的なレビュー
Howards Motor Group - Howards Honda Taunton ロゴ

Howards Motor Group - Howards Honda Taunton からの回答

Hello Ann, thank you so much for your positive review! We look forward to seeing you again soon. Kind regards, Howards Honda Taunton

5つ星のうち5の評価

My car was due an mot

My car was due an mot. Begin elderly myself as well as having an older car was panicking it wouldn't pass. They picked up my car and took it for the mot test. It did fail and needed some welding done. They spoke about it with my son and quoted for the repair which was 2hrs labour. They pulled out all the stops and got the job finished the same day and did it in an hour and a half not the 2 quoted and charged me accordingly. It was retested and passed. It was returned that evening and had been washed to my surprise. I am so happy with the service supplied by the Honda service team and the fact I have my car for another year. Thank you so much.
Pat Anderson.

2023年8月8日
自発的なレビュー
Howards Motor Group - Howards Honda Taunton ロゴ

Howards Motor Group - Howards Honda Taunton からの回答

Hello, thank you for taking the time to leave us a review. We are delighted to hear we were able to assist and provide an excellent service. We hope to see you again soon! Kind regards, Howards Honda Taunton

5つ星のうち5の評価

Great service

I've had the MOT on my mini cooper carried out at Howard's for several years and will be returning again when due this year. Always greeted by friendly, efficient staff and MOT done in a very competent and timely manner. Excellent service.

2022年10月14日
自発的なレビュー
Howards Motor Group - Howards Honda Taunton ロゴ

Howards Motor Group - Howards Honda Taunton からの回答

Hello Penny Goodall, thank you for taking the time to leave us a review. We are delighted to hear of your positive experience and look forward to seeing you again soon! Kind regards, Howards Honda Taunton

5つ星のうち5の評価

Really friendly

Really friendly people who helped out when I was out of town and had an issue with my car. I would recommend as I usually hate car places :)

2023年8月4日
自発的なレビュー
Howards Motor Group - Howards Honda Taunton ロゴ

Howards Motor Group - Howards Honda Taunton からの回答

Hello Marianne, thank you for taking the time to leave us a review. We really appreciate your positive feedback. Kind regards, Howards Honda Taunton

5つ星のうち5の評価

Always confident they provide good…

Always confident they provide good customer service and advice. Have trust in their mechanics.

2023年8月21日
自発的なレビュー
Howards Motor Group - Howards Honda Taunton ロゴ

Howards Motor Group - Howards Honda Taunton からの回答

Hello Susie, thank you for taking the time to leave us a review. We are very pleased to hear of your positive experience with us! Kind regards, Howards Honda Taunton

5つ星のうち5の評価

How to be treated respectfully

Just part exchanged our car.We were very pleased with the way things went so smoothly. The salesman dealing with us was very friendly,helpful,and explained everything in great detail. There was no pressure and no hurry. He even made a video of the new cars controls explaining their operation which we found very helpful. A good experience for two OAPs,

2023年5月12日
自発的なレビュー
Howards Motor Group - Howards Honda Taunton ロゴ

Howards Motor Group - Howards Honda Taunton からの回答

Hello, thank you for taking the time to leave us a review. Kind regards, Howards Honda Taunton.

5つ星のうち5の評価

Great service

Great service. Joe was professional, helpful and reassuring.

2023年2月22日
自発的なレビュー
Howards Motor Group - Howards Honda Taunton ロゴ

Howards Motor Group - Howards Honda Taunton からの回答

Hello Kevin Burge, thank you for your review. We are always here to help. Kind regards, Honda Taunton.

5つ星のうち5の評価

Collected new car

I have just picked up my new car from Howard’s Honda in Taunton , and I must say the handed over went very smoothly Joseph Wilson the salesman showed me all I needed to know about the car & went through all the paperwork extremely well .
Very pleased with the whole experience & the car I love , thank you

2023年1月23日
自発的なレビュー
Howards Motor Group - Howards Honda Taunton ロゴ

Howards Motor Group - Howards Honda Taunton からの回答

Hi Sarah, we are so pleased to hear that your handover experience went smoothly! We aim to deliver top quality customer service, and are extremely pleased to see you experienced this. We hope your new car brings you many happy journeys! Have a fantastic day. Kind regards, Howards Honda.

5つ星のうち5の評価

5 stars all the way

From the first moment we got to Howard's Peugeot we were felt comfortable with no pushy sales staff rushing to us,
We were able to look around at our own pace,
After 20 or 30 minutes a lovely young lady approached us and introduced herself to us,
Told us she was Elisha asked if we needed assistance to which we advised we were still looking around,
Elisha told us where to find her if we needed any help and left us to carry on looking,
We left soon after but decided to return to test drive a 3008 a few days later,
Again it was Elisha who sorted this and dealt with all my questions in a very professional and none pushy manner,
After deciding to purchase the car we received nothing but 5 star treatment with no questions or assistance being too much trouble for them even after the car had been delivered
I can not praise them enough with a special thanks to Elisha and Mike

2022年9月14日
自発的なレビュー
Howards Motor Group - Howards Honda Taunton ロゴ

Howards Motor Group - Howards Honda Taunton からの回答

Hello Mr Colin Flagg, thank you for leaving us a review. We are always on hand should you need us. Kindest Regards, Howards Honda Taunton.

5つ星のうち5の評価

Recently I have purchased a lovely new…

Recently I have purchased a lovely new Hyundai from Howards Hyundai garage Taunton. I was served by Brad who provided me with an amazing professional service throughout. Thank you very much.

2022年4月9日
自発的なレビュー
Howards Motor Group - Howards Honda Taunton ロゴ

Howards Motor Group - Howards Honda Taunton からの回答

Hello Customer, thanks for your praise and kind comments about our team. Kindest Regards, Howards.

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