Scarlett made the whole process of buying our new Suzuki easy and seamless. Her professional and friendly approach was just right, and her knowledge of the car was very good. We did not feel pressured... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Alex was very helpful from the outset informing us of different models & finance packages to suit our budget & needs. He made the purchase process very straightforward keeping in regular contact with... もっと見る
企業が回答しました
We would of given a 5 star review but unfortunately the car was sold without a working air con on one of the hottest weeks ! Very unhappy. Took the car back to fix and had a curtesy car sorted b... もっと見る
企業が回答しました
TOM WAS HELPFULL ATTENTIVE
企業が回答しました
企業情報
当該企業による記述
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.
About us
当該企業による記述
- Howards Motor Group
- Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence.
Minimum 12-month Warranty
Why buy from us
Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.
連絡先
Priorswood Road, TA2 8DN, Taunton, England, 英国
- 01823273422
3.7
まあまあ
5件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Returned the car after 2 days
We would of given a 5 star review but unfortunately the car was sold without a working air con on one of the hottest weeks ! Very unhappy. Took the car back to fix and had a curtesy car sorted by very friendly nice guy. But important checks couldn't of been made !!!
2026年5月21日
自発的なレビュー
Howards Motor Group - Howards Suzuki Taunton からの回答
Tim, thank you for sharing your experience with us. We sincerely apologise for the inconvenience caused by the air conditioning issue during such a hot week. We appreciate your understanding and are glad to hear that our team at Howards Suzuki Taunton provided you with a courtesy car; we will ensure that our quality checks are more thorough in the future. We value your feedback and hope to serve you better next time.
Scarlett was very helpful
Scarlett made the whole process of buying our new Suzuki easy and seamless. Her professional and friendly approach was just right, and her knowledge of the car was very good. We did not feel pressured at any time. Thank you and well done Scarlett!
2026年3月27日
自発的なレビュー
Howards Motor Group - Howards Suzuki Taunton からの回答
Thank you for your wonderful review. We are thrilled to hear that Scarlett provided you with such customer-centric service at Howards Suzuki Taunton and made your experience easy and seamless. Your kind words about her knowledge and reliability will be shared with the team, and we look forward to welcoming you back in the future.
Alex was very helpful from the outset…
Alex was very helpful from the outset informing us of different models & finance packages to suit our budget & needs.
He made the purchase process very straightforward keeping in regular contact with us throughout
2025年1月28日
自発的なレビュー
Howards Motor Group - Howards Suzuki Taunton からの回答
Hi Kaye, Thank you for taking the time to leave this review. We're so pleased your experience with us was a good one. We hope to see you again soon.
Howards Suzuki Taunton
TOM WAS HELPFULL ATTENTIVE
2024年4月22日
自発的なレビュー
Howards Motor Group - Howards Suzuki Taunton からの回答
Hi Paul, Thank you for taking the time and leaving this review!
Howards Suzuki Taunton
I have just collected my Suzuki Ignis…
I have just collected my Suzuki Ignis 1.2 Dualjet 12V Hybrid SZ-T from Howards after its 'FREE' 2 month/2000 mile 1st Service. I was served at reception, when I delivered and collected the car, by Thomas Holloway. When I returned to collect the car I was kept waiting for approx. 15 minutes which I found annoying especially as there weren't any other customers being served. I was then presented with a Bill for £170.00 +/-! When I pointed out that the service was a free service Thomas's attitude seemed to change. I suggested that Tracks, (Previous Suzuki Dealers in Taunton), had a poor reputation for customer service and that Howards was no better! I also had to point out, for the second time, that my Suzuki Service Record and Warrant Booklet had not been completed correctly. I will be returning to have the correct information amended.
Follow up:-
After visiting Howards Suzuki this morning and discussing everything with George Smirk, sales, I have now received a NEW Suzuki Service Record and Warrant Booklet, properly completed with correct service record etc. I have also had an in-depth amicable discussion with Daniel McGuinness, Service Manager, who listened to everything I had had a grievance about the previous day. In view of this I am increasing my experience from one star to four stars and hope that Howards Motor Group have found my criticisms and observations have been constructive. I was pleased that Daniel took the time to listen to my concerns face to face. This has gone a long way to restoring my confidence with Howards.
2024年2月22日
自発的なレビュー
Howards Motor Group - Howards Suzuki Taunton からの回答
Hello, thank you for taking the time to leave us feedback. We are pleased to hear our team were able to support and resolve this for you. Please let us know if there is anything additional we can do for you. Kind regards, Howards Suzuki Taunton
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