Howards Motor Group レビュー 

1,065
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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5つ星のうち5の評価

Adam at Howard’s Citroën in Weston‑super‑Mare absolutely nailed it. Seriously - knowledgeable, professional, and personable in a way that makes the whole experience feel effortless. He locked o... もっと見る

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5つ星のうち5の評価

These guys are proper old school, no hassle when viewing, any work needed was carried out without asking, finding that very rare now in the used car market. Spoke with Greg and he was great from s... もっと見る

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5つ星のうち5の評価

Really happy with the staff and service at Howards UCC. I bought a used car from Becky and the customer service was excellent. A few things needed looking at and they were sorted out swiftly and to a... もっと見る

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5つ星のうち5の評価

In March, I bought a new Citroen C3 from Howards at WSM from Kian Edwards. I just wanted to say a huge thank you to both Kian and all the Citroen staff who have looked after me. We are both so very pl... もっと見る

企業が回答しました

企業情報

  1. 自動車販売店

当該企業による記述

Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.

About us

当該企業による記述

Howards Motor Group
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence.

Minimum 12-month Warranty

Why buy from us

Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.

連絡先

4.7

優良

TrustScore 5段階評価の4.5

1065件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(1,065)

過去12か月のレビュー数: 150

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5つ星のうち5の評価

Scarlett was very helpful

Scarlett made the whole process of buying our new Suzuki easy and seamless. Her professional and friendly approach was just right, and her knowledge of the car was very good. We did not feel pressured at any time. Thank you and well done Scarlett!

2026年3月27日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Thank you for your wonderful review. We are thrilled to hear that Scarlett provided you with such customer-centric service at Howards Suzuki Taunton and made your experience easy and seamless. Your kind words about her knowledge and reliability will be shared with the team, and we look forward to welcoming you back in the future.

5つ星のうち5の評価

Citroen Service @ Howard's, W S Mare.

Booked into Howard's Citroen W S M for my 2nd C3 Aircross service Monday 30/03 2026.
Car dropped off as arranged 8ish and collected 12ish as promised.
Service video provided as was the 1st service 12 months before. Very professional and informative video and very much appreciated.
On collecting my car, the work carried out was detailed in writing and explained to me by Grace of the service Dept. A very pleasant and pleasing experience meeting the staff of the service Dept.

2026年3月30日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Thank you for your 5-star review Gary! We are thrilled to hear that you appreciated our customer-centric service and the quality we strive to provide. We look forward to welcoming you back to Howards Citroen Weston-super-Mare soon for more trustworthy support and reliable service.

5つ星のうち5の評価

🎾🎾🎾🎾🎾

Efficacity and polite professionalism here. Was in the lucky posish of being able to choose and test drive both the mini and a top spec 208: went with the Agueda yellow Peugeot and that from somebody who has driven premium German cars for most of his life.
Great staff and brilliant attention from Sam Harries. Only regret that I couldn’t sensibly bag one also in Vertigo blue…and Selenium grey.
Many thanks to the keen beans at Howard’s Yeovil.

2026年3月19日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Hello Scott, thank you for taking the time to leave us a review. We really appreciate your positive feedback and are a delighted to hear of your wonderful experience with our team! We hope to see you again soon. Kind regards, Howards Peugeot Yeovil

5つ星のうち5の評価

Easy experience.

From the moment I walked on to the forecourt to have a quick look to leaving a week later with a car the experience has been great. Friendly and polite staff. No hard sales. No sleazy sales tactics. Everything explained clearly. Since getting the vehicle I have received check in calls. I popped back briefly with a question and it was dealt with quickly. I am not a particularly high value customer with regards to the vehicle I bought compared to some of the others available but I have felt respected and looked after as if I had bought the most expensive car there.

2026年3月11日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Thank you for your wonderful review, Ann. We're thrilled to hear that your experience was great from start to finish and that you felt respected and looked after. Your feedback about our friendly and honest service means a lot to us and we look forward to supporting you again at Howards Hyundai Dorchester in the future.

5つ星のうち3の評価

Poor service from Howard’s Taunton Hyundai

Hyundai Taunton

I had my i20 serviced 17/03/2026 reported that I have been having issues starting, sometimes the battery is completely flat or it appears that way also the stop/start hasn’t worked for 18 months or 6 months old. On the last service I reported the stop/start issue and was told you don’t use the car enough as it’s only done 3000 mile, I Said I must have missed that bit in the owners manual. Anyway they said the battery was naff fitted a new one and serviced the car.

I have used the car for 4/5 trips but have noticed that the stop/start light which was permanently amber does not show anything now and does not work, rang the dealership and told to book it in for investigation in two weeks time NOT ACCEPTABLE obviously they don’t do the job/check properly 

2026年3月17日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Dear Customer, thank you for sharing your experience with us. I'm truly sorry to hear about the ongoing issues with your i20, especially regarding the stop/start function and the battery. We strive for customer-centric service and your feedback is invaluable in helping us improve our reliability and support. Please rest assured that we will investigate this matter thoroughly during your upcoming appointment, and hope to regain your trust in our service quality. We look forward to seeing you at Howards Hyundai Taunton soon.

5つ星のうち5の評価

Excellent service

Thank you Jon in Howard’s Barnstaple for a fabulous service, friendly and efficient. From start to finish, John was knowledgeable and attentive. We are very pleased with the car we have bought and the after service with my technology questions! I wouldn’t hesitate to recommend this garage to anyone looking for a used car. Thanks again Jon. Clare

2026年3月8日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Thank you for your wonderful review, Clare. We are thrilled to hear that Jon was incredibly friendly and efficient while supporting you through the purchasing process. Your satisfaction reflects our commitment to customer-centric service and reliability, and we look forward to supporting you again at Howards Barnstaple.

5つ星のうち5の評価

Relaxed environment

Relaxed environment. Friendly knowledgeable staff. Excellent Picanto.

2026年3月5日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Thank you so much for your kind words, John. We're thrilled to hear you enjoyed the relaxed environment and found our staff friendly and knowledgeable at Howards Used Car Centre Taunton. Your feedback about the excellent Picanto means a lot to us and we look forward to welcoming you back soon for more great service.

5つ星のうち5の評価

Andrea Horvath

We have just bought our new car from Howard’s Weston Super Mare. Andrea Horvath Customs Relations Manager was fantastic. Talked us through everything. Felt like we were having coffee with a friend. Not pushy at all. She was informative professional and funny. An absolute asset to Howard’s. Thank you.

2026年3月1日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Thank you for your wonderful feedback, Beverley. We are thrilled to hear that Andrea provided you with fantastic service at Howards DS Salon WSM and made your experience a pleasant one. We look forward to supporting you on many miles of happy motoring ahead.

5つ星のうち5の評価

Repair

Jamie and Morgan was very polite and helpful today sorting out our repair and service.

2026年3月3日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Thank you for your kind words, Isabel. We are thrilled to hear that Jamie and Morgan provided you with polite and helpful support during your repair and service at Howards Suzuki WSM. Your positive feedback means a lot to us and we look forward to serving you again with our reliable and customer-centric service.

5つ星のうち5の評価

Annual MOT

I dropped my car off for an MOT at 9am and it was ready by 10. Prompt and professional service. And a shout out to the polite, helpful and cheerful staff on reception.

2026年2月26日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Thank you so much for your kind words, Theresa. We're thrilled to hear you found our service at Howards Citroen WSM very polite, helpful and cheerful. Your feedback inspires our team to continue providing reliable and trustworthy support, and we look forward to welcoming you back soon.

5つ星のうち5の評価

Simple fuse replacement

Simple fuse replacement, full car safety check carried out.
Great customer service by Becki.

2026年2月23日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Thank you so much for your fabulous review, Barry. We are thrilled to hear about your great experience with Becki at Howards DS Salon WSM. Your kind words about our support mean a lot to us and we look forward to welcoming you back soon for more quality service.

5つ星のうち5の評価

Outstanding service from start to…

Outstanding service from start to finish would recommend 5 stars...Special thanks to Ashton very informative and polite...no hard sale so refreshing ...
Thank you Howards of Taunton
Sue

2026年2月14日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Thank you so much for your wonderful review, Susan. We're thrilled to hear you had outstanding service from start to finish and that Ashton made such a positive impression with his informative and polite approach. Your recommendation means a lot to us, and we look forward to welcoming you back to Howards Hyundai Taunton for more quality service in the future.

5つ星のうち5の評価

I was very impressed by the service I received

I was very impressed by the professionalism and care I received from Lorenzo from start to finish. I needed guidance obtaining a car on Motability and he explained the process very well and made it easy . Nothing was too much trouble.

2026年2月19日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Thank you for your wonderful feedback, Darren. We're thrilled to hear that Lorenzo provided caring and professional service while listening to your needs as you navigated the Motability scheme. Your experience reflects our commitment to customer-centric support, and we look forward to serving you again at Howards Citroen WSM in the future.

5つ星のうち5の評価

Fantastic Service

Parents got a great car from Howard's Peugeot WSM. We always get our cars from here and the staff are all amazing. Big thank you to Sam and Lewis and thanks for all the biscuits while waiting for Dad's car handover! Max

2026年2月19日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Thank you so much for your wonderful review, Max. We're thrilled to hear that your parents got a great car from Howards Peugeot WSM and that our team, especially Sam and Lewis, made your experience enjoyable with their amazing support and those tasty biscuits. We truly appreciate your loyalty and look forward to welcoming you back for your next car purchase.

5つ星のうち5の評価

Superb service

Ciaron at Howards Vauxhall in Yeovil has truly gone above and beyond to help. Although it’s no fault of the dealership, my new car has been delayed; Ciaron has organised a courtesy car for me to have from now until my car is delivered. Given that this could be a month or more, I couldn’t be more impressed with this service. Thank you very much, Ciaron and Howards.

2026年2月17日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Thank you for your wonderful feedback Yvonne. We're thrilled to hear that Ciaron has provided you with such reliable support during your car delay. Your trust in our customer-centric service means a lot to us and we look forward to welcoming you back to Howards Vauxhall Yeovil soon.

5つ星のうち5の評価

Great customer service

Charlie Deakin gave us lots of options, useful information, was very patient and friendly

2026年2月13日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Thank you for your wonderful review. We're thrilled to hear that you found our service customer-centric and that Charlie provided you with lots of options and useful information. We appreciate your kind words and look forward to welcoming you back to Howards Hyundai Weston-super-Mare soon for more reliable support and quality service.

5つ星のうち5の評価

The whole experience was stress free

The whole experience was stress free
Ben was professional, knowledgable and could not be more helpful

2026年1月29日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Thank you so much for your kind words, John. We're thrilled to hear you experienced stress free customer service from Ben at Howards Motor Group as we strive to be customer-centric and trustworthy in all we do. We look forward to welcoming you back soon for more quality support and service.

5つ星のうち5の評価

An honest and trustworthy car dealer

Well, this is the third time my wife and I have brought a car from Howard’s citroen Weston super mare Why” there professional approach along with there friendly advice they make the whole experience of buying a car smooth and enjoyable. Our salesman was Kian In my opinion he goes above and beyond to find the car that we are looking for and again he came up trumps and was lovely catching up again thank you Kian. Mr Mrs French.

2026年1月2日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Thank you for your wonderful feedback, David. We are thrilled to hear about the excellent service you received from Kian at Howards Citroen Weston-super-Mare and our staff's professionalism over the years. Your trust in our customer-centric approach means a lot to us and we look forward to continuing to provide you with reliable support and quality service.

5つ星のうち1の評価

Disappointing experience. 

Terrible experience!!

Had my Nissan qashqai looked at by the Nissan technician via a 3rd party company,

Before they received my car I called them up to tell them about another issue that I would like them to look at as the car is still under the three-year warranty the service representative that answered the phone said he would put the problem on the Notes so the qualified technician could look at the problem,

The next day I realised what might be causing the problem so I thought I would give them the heads up to save time and hopefully I would get the car back sooner when speaking to another service representative he said he would put it in the notes as the guy the day before didn’t put anything on the notes for the technician.

I also told them what the third-party company had already done and couldn’t resolve the problem, hence why they went to a main dealer!

The day that they had the car they then called me to say that the car is now okay to pick up when I ask them what Work had been carried out. They said the technician has cleared the fault and everything is okay after telling them that is what the third-party have already done. I was assured that the professional technicians have done the right thing after telling them my concerns that I will be back within a week with the same problem they didn’t really seem to care.

(Less than 24 hours later, guess what? Problem reappeared like I said it would!)

After speaking to the service manager voicing my concerns well let’s just say probably made them even worse! The one part of the conversation that stood out with her was the fact that she said they are lucky that they even spoke to me on the phone as the car was taken there by a third-party company and I could’ve been anyone! Which raises my concerns even more that when I went to pick the car up, they were happy enough to hand me the keys over!! without checking who I was (as the third-party are the ones that dropped the car off in the first place)

2026年2月4日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Hello, I'm truly sorry to hear about your experience with us. Your concerns about the service and communication are completely valid, and I appreciate you bringing them to our attention. We strive for customer-centric support and reliability, and I will ensure your feedback is shared with the team to improve our service quality. Would you please be kind enough to email me directly so I can ask the site manager to contact you to discuss this further and work towards a resolution. customercare.manager@howardsgroup.co.uk

5つ星のうち5の評価

Booked my car in for its first service…

Booked my car in for its first service and couldn’t fault the experience. The team were welcoming, explained everything clearly, and the service was completed on time. Really reassuring as a first visit

2026年1月30日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Thank you so much for your wonderful review! We're thrilled to hear that your first service experience was so positive and that our team at Howards Hyundai Weston-super-Mare provided clear explanations and completed the service on time. We look forward to welcoming you back for your next visit and continuing to provide you with the trustworthy support and quality service you deserve.

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