Adam at Howard’s Citroën in Weston‑super‑Mare absolutely nailed it. Seriously - knowledgeable, professional, and personable in a way that makes the whole experience feel effortless. He locked o... もっと見る
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These guys are proper old school, no hassle when viewing, any work needed was carried out without asking, finding that very rare now in the used car market. Spoke with Greg and he was great from s... もっと見る
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Really happy with the staff and service at Howards UCC. I bought a used car from Becky and the customer service was excellent. A few things needed looking at and they were sorted out swiftly and to a... もっと見る
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In March, I bought a new Citroen C3 from Howards at WSM from Kian Edwards. I just wanted to say a huge thank you to both Kian and all the Citroen staff who have looked after me. We are both so very pl... もっと見る
企業が回答しました
企業情報
当該企業による記述
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.
About us
当該企業による記述
- Howards Motor Group
- Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence.
Minimum 12-month Warranty
Why buy from us
Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.
連絡先
Herluin Way, BS23 3YN, Weston-super-Mare, 英国
- 01935 678140
- reviews@howardsgroup.co.uk
- howardsgroup.co.uk
4.7
優良
1065件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Car purchase
Very well looked after by Matt who provided a professional, efficient , kind and helpful service making the car purchase experience a positive one. Would recommend to all.
2026年1月6日
自発的なレビュー
Howards Motor Group からの回答
Thank you so much for your kind words, Janet. We're thrilled to hear that Matt provided you with a professional, efficient, and supportive service during your car purchase at Howards Peugeot Weston-super-Mare. Your recommendation means a lot to us, and we look forward to welcoming you back for any future needs.
Special thanks to Jamie and Steve…
Special thanks to Jamie and Steve Newnam. Very professional and knowledgeable. Good old fashioned customer service sadly lacking with a lot of companies these days.
2026年1月27日
自発的なレビュー
Howards Motor Group からの回答
Thank you so much for your kind words, Gerald. We truly appreciate your recognition of Jamie and Steve's professionalism and customer-centric service. We are committed to maintaining this level of honesty and reliability at Howards Hyundai WSM, and we look forward to welcoming you back soon.
Emma in Weston
Emma was incredibly kind, helpful and patient. I brought my elderly parents into the WsM showroom to look at a replacement car, and Emma showed us several makes and models. She was knowledgeable, responsive and quickly attuned to the needs of two older customers. Emma helped narrow down the options to a couple of choices and was calm, efficient and completely wonderful with test drive/answering questions/offering advice and taking time to make my parents feel valued and supported. Thank you Emma for a really informative afternoon!
2026年1月26日
自発的なレビュー
Howards Motor Group からの回答
Thank you for your wonderful review. We are thrilled to hear that Emma provided such kind, helpful and patient service to your elderly parents while exploring their options. Your feedback reinforces our commitment to customer-centric service and we look forward to welcoming you back to Howards Hyundai WSM for any future needs.
Knowledgeable, helpful and courteous
I have purchased several cars from Howards over the years, most recently in Dec 2025. I have always found the their service and staff, in particular Matt, to be extremely knowledgeable, helpful and courteous. Nothing is ever too much trouble. I can highly recommend.
2025年12月19日
自発的なレビュー
Howards Motor Group からの回答
Thank you for your kind words, Neil. We're thrilled to hear that you find our service and staff, especially Matt, to be knowledgeable and courteous. Your trust in us over the years means a lot, and we look forward to supporting you with quality service at Howards Peugeot WSM in the future.
Charlie and Damon
Charlie and Damon very helpful in assisting us with the purchase of our car. Charlie was very knowledgable about the car and informative on the test drive.
He made the whole process very easy. Would highly recommend them.
2026年1月27日
自発的なレビュー
Howards Motor Group からの回答
Thank you for your wonderful review, Patricia. We're thrilled to hear that Charlie and Damon provided you with such helpful and trustworthy support during your car purchase. Your recommendation means a lot to us, and we look forward to serving you again at Howards Hyundai WSM in the future.
30+ years
Having been a customer for over 30 years at Howard’s Peugeot which I think speaks for itself as to the quality of the service supplied
From buying my cars to servicing the cars nothing is to much trouble for the excellent staff
A top class dealership in all areas required for a customer
2026年1月26日
自発的なレビュー
Howards Motor Group からの回答
Thank you so much for your wonderful review, Peter. Your trust in us for the past 30 years really means a lot, and we look forward to serving you again in the future. Kindest regards, All @ Howards Peugeot Weston-super-Mare.
Brilliant service!!
Just picked up my new notability car from Howards Citroen, Taunton. I dealt with Bradley for the whole process and he was brilliant! Really knowledgeable and helpful and made the process as easy as possible! Thanks so much!!
2026年1月26日
自発的なレビュー
Howards Motor Group からの回答
Thank you so much for your wonderful review, Danielle! We're thrilled to hear that Bradley provided you with brilliant support at Howards Citroen Taunton and made the process easy for you. Your feedback means a lot to us and we'll be sure to share it with the team.
Buying a used car
A big thank you to Lorenzo was friendly and helpful when changing our car.very happy with the service, Gray & Sher
2026年1月22日
自発的なレビュー
Howards Motor Group からの回答
Thank you for your wonderful review. We're thrilled to hear that you had a great experience changing your car and that Lorenzo's support made it enjoyable. We appreciate your trust in our customer-centric service and look forward to welcoming you back to Howards Citroen Weston-super-Mare soon.
Fantastic experience
Fantastic experience. My car was in for its MOT and we couldn’t have been looked after better. Alison, even though obviously extremely busy, kept an eye on us , instantly was at my shoulder to help when I was having trouble trying to use the drinks machine. When there was the smallest lull between calls and customers she popped over for a chat. She seemed to make time for every single customer and I’m sure nobody could have felt rushed or being a bother. All in all a great asset to the firm to be cherished.
2026年1月20日
自発的なレビュー
Howards Motor Group からの回答
Thank you so much for your wonderful feedback! We are thrilled to hear that Alison provided excellent service and made your experience at Howards Hyundai Dorchester a positive one. We truly appreciate your kind words and look forward to welcoming you back for more customer-centric support in the future.
Greg did a great job and the video of…
Greg did a great job and the video of the car was great
2026年1月20日
自発的なレビュー
Howards Motor Group からの回答
Thank you for your wonderful review Teresa. We are thrilled to hear that Greg did a great job and that you loved the video of the car. Your feedback inspires our team to continue providing reliable and quality service, and we look forward to welcoming you back to Howards Peugeot WSM soon.
Emma, Hyundai
Emma is absolutely amazing. She was so helpful in finding the perfect car for me and considering my needs. I would definitely choose Hyundai for my next purchase. Thanks Emma!!!!
2026年1月19日
自発的なレビュー
Howards Motor Group からの回答
Thank you so much for your kind words, Miss Young! We're thrilled to hear that Emma provided you with such amazing support in finding the perfect car that meets your needs. Your trust in Howards Hyundai WSM means a lot to us, and we look forward to serving you again in the future!
Made you feel at ease as first purchase…
Made you feel at ease as first purchase in a long time. Emma and Damon very helpful!!!!
2026年1月17日
自発的なレビュー
Howards Motor Group からの回答
Thank you so much for your wonderful review! We're thrilled to hear that Emma and Damon made you feel at ease during your first purchase in a long time. Your trust in our customer-centric service means a lot to us, and we look forward to supporting you again at Howards Hyundai WSM soon!
Went into the garage to get some help…
Went into the garage to get some help on the cars they are selling and Stephen Newman was extremely helpful couldn’t have had a better experience really love and kind staff.
2026年1月16日
自発的なレビュー
Howards Motor Group からの回答
Thank you so much for your kind words, Taz. We're thrilled to hear that Stephen provided you with such helpful and reliable service at Howards Hyundai WSM. We truly appreciate your feedback and hope to see you again soon for more quality support.
Ordering new car
Salesman Stephen was very helpful, spent lots of time explaining . Ordered my new car all went very smoothly. Knows the job inside and iut.
2026年1月16日
自発的なレビュー
Howards Motor Group からの回答
Thank you for your wonderful review, Laura. We're thrilled to hear that Stephen provided you with helpful support and made the process of ordering your new car so smooth. Your trust in our customer-centric service means a lot to us, and we look forward to serving you again at Howards Hyundai WSM in the future.
Excellent service
Steve for his patience, courtesy and understanding of our needs in sales. Jamie and his colleague for good humour and efficiency in service.
2026年1月12日
自発的なレビュー
Howards Motor Group からの回答
Thank you for your wonderful review, Sheila. We truly appreciate your kind words about Steve's patience and understanding, as well as Jamie and his colleague's good humour and efficiency in service. We are committed to providing customer-centric support at Howards Hyundai Weston-super-Mare and look forward to welcoming you back for more quality service in the future.
brilliant service!…
Everyone at the dealership went above and beyond to accommodate my needs especially Emma Scott who was brilliant! Many thanks to everyone!
2026年1月9日
自発的なレビュー
Howards Motor Group からの回答
Thank you so much for your kind words, Julie. We are thrilled to hear that everyone at Howards Hyundai WSM went above and beyond to accommodate your needs, especially Emma. Your feedback inspires us to continue providing customer-centric service and support, and we look forward to welcoming you back soon.
Alison was excellent in service dept in…
Alison was excellent in service dept in Dorchester, well focused and friendly. First time using Howard’s and an she is an asset to the company
2026年1月8日
自発的なレビュー
Howards Motor Group からの回答
Thank you for your wonderful feedback, Andy. We are thrilled to hear that Alison provided excellent service and made your first experience at Howards Hyundai Dorchester a positive one. We truly appreciate your kind words and look forward to welcoming you back for more customer-centric support in the future.
Dan in service department was amazing
Dan in service department was amazing
He completed service on my Kia and sorted an issue on another issue we had with protective casing
Highly recommended
2026年1月7日
自発的なレビュー
Howards Motor Group からの回答
Thank you so much for your kind words, Rachel. We're thrilled to hear that Dan provided you with fantastic service during your visit to Howards Kia Taunton. Your recommendation means a lot to us and we look forward to supporting you again in the future.
Amazing customer service
From the very start, stephen and Damon customer-focused approach was clear. The customer experience team was easy to reach and genuinely helpful with all my questions, making the purchase and onboarding process much smoother than I expected. Highly recommended
2026年1月6日
自発的なレビュー
Howards Motor Group からの回答
Thank you for your wonderful review, Dammy. We are thrilled to hear that Stephen and Damon provided a customer-centric experience and that our team at Howards Hyundai Weston-Super-Mare were genuinely helpful throughout your purchase and onboarding process. Your trust in our service means a lot to us, and we look forward to supporting you again in the future.
Really great costumer service
Really great costumer service. Spent a lot of time with me making sure everything was right for me. Stephen & Damon were both great
2026年1月6日
自発的なレビュー
Howards Motor Group からの回答
Thank you so much for your kind words, Shaylah. We're thrilled to hear that Stephen and Damon provided you with great customer service and took the time to ensure everything was right for you. We truly appreciate your feedback and look forward to welcoming you back to Howards Hyundai Weston-Super-Mare for more quality support in the future.
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