Es hat alles gut funktioniert. Die gebuchte Tour hat sehr viel Spaß gemacht. Kommunikation hat über E-Mail gut geklappt. Leider hatte das Büro in St. Pedro nicht geöffnet weshalb es keinen persönlich... もっと見る

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had a few questions about a tour I wanted to book and Howlanders was very helpful and quickly responded to my inquires with very clear and thorough answers. Thank you Howlanders for your help! Booki... もっと見る
企業が回答しました
facile prenotare, prezzi sufficientemente chiari. se contattati via mail rispondo molto velocemente così come è veloce la conferma della prenotazione. un'unica osservazione: sarebbe gradite qualche... もっと見る
企業が回答しました
I tried to make a reservation BEFORE my date was available. Annia emailed me back that she would let me know when that date became available. She promptly did and communicated with me throughout my qu... もっと見る
企業が回答しました
企業情報
Howlanders について
当該企業による記述
EXPLORE AWAY. EXPERTS IN OUTDOOR EXPERIENCES
⛰️ By Travelers for Travelers: At Howlanders, we know the journey inside and out because after racking up countless miles and living out of our backpacks we've been in your shoes. We’ve seen a lot and as a result, we’ve compiled our greatest hits to offer handpicked, authentic tours that showcase the best of each destination. Whether you're exploring Patagonia or trekking through Nepal, we work with trusted local operators to ensure your experience is unique and unforgettable.
📒 Worry-Free Bookings: We understand that plans can change, so we offer flexible cancellation policies for each tour. Your peace of mind is our priority.
💚 Unmatched Value and Experiences: Our goal is to provide the best value for your money, offering multi-day nature adventures, and cultural experiences across Chile, Argentina, Peru, Bolivia, Nepal, and Spain. With our expertise, particularly in Patagonia, we guarantee tours that combine authenticity, adventure, and local charm.
🎒 Let us help you plan an unforgettable trip!
連絡先
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Reservas
Por enquanto só posso avaliar a etapa de reservas. As reservas são fáceis de processar, o detalhe é informativo. Os mails são pontuais e rápidos
PASSARELAS PERITO MORENO COM TODOS GLACIARES
PASSEIO OFERECIDO SOMENTE NESTA AGENCIA, NAO EXISTE ESTA NAVEGAÇÃO TODOS OS GLACIARES COM OPÇÃO DE PERITO MORENO COM PASSARELAS EM OUTRA AGENCIA
Schlecht organisiert
Schlecht organisiert und an Tag 1 Abfahrt erst kurz vor 14 Uhr (4,5h im Büro der lokalen Agentur gewartet). Das Programm an Tag 1 (Monkey Island) als letzte Gruppe kurz vor Dämmerung besucht - alle Affen waren übersättigt und wir konnten sie nicht füttern (die Gruppen davor schon).
Tag 1 war nicht das, wofür wir bezahlt hatten

Howlanders からの回答
Very good service
Very good service. Instructions were very clear and the attention friendly.
Experience of a lifetime! Thank you, Fernando and Lucia!
Experience of a lifetime! The team Fernando, Lucia and the others were professional patient and knew their stuff! They made the experience seamless. In our group we had some very experienced kayaker and like me, some not very experienced kayakers. They provided everything that we needed, dry suites etc.... They also took photos which they shared with us for no additional charge - nice touch! It was a windy day with high swells, and they got us fairly close to the glacier. They were there to assist with everything! We were 5 people traveling together, the total group kayaking was 11, so it was an uneven number, the kayaks are for two. They put one of our group in a kayak with Lucia (one of the instructors), which was perfect!
It was not an easy Kayak ride, due to the wind and waves, but worth every minute. It was a great experience! It was the Fernando and Lucia that made it so wonderful!
It is a physically challenging. If you are unfit and do not know how to kayak, I might rethink doing this trip. Having said that, the instructors made it work for all of us!
Very quick confirmations
Very quick confirmations, and follow-up information from the Howlander team. Efficient and easy booking process.
Beautiful landscape, second accommodation lacked
The landscape and the animals were really beautiful, but the last accommodation wasn't nice. The vegetarian option was ridiculous... The others got a whole lasagna and I got a plate with 7 vegetable slices on it. And that for the same price. Also they didn't wipe the table and didn't give us plates for breakfast :D
Nicest extra was 2 bottles of wine in the evenings :) Our guide Geronimo did his best, gave good explanations and was well organized. He would definitely deserve a raise :)
Super, einmalige, mega Tour
Super, einmalige, mega Tour. Guide Sandy war perfekt. Alles topp organisiert. Unvergässliche Landschaften. Minuspunkt war das Hostal Quechua in Villa Mar. Haben für Privatzimmer bezahlt aber die 1. Nacht ein 3-Bettzimmer ohne Bad erhalten (gleich wie das Paar das weniger bezahlt hat). Dachte sie hätten nur 1 Privatzimmer. Die 3. Nacht der Tour haben wir wieder dort logiert ond alle 3 Paare unserer Tour hatten ein Privatzimmer. Haben also sinnlos mehr bezahlt. Das Personal und das Essen im Hostel Quechua waren ebenfalls nicht gut.
Pésimo servicio
Pésimo servicio, en el trekking hacia 3 lagunas de chaltén, en la página indica que incluye un guía certificado, y al momento que la empresa que nos va a llevar nos contacta, nos dice que es sin guía y si queremos hay que pagar el servicio. igualmente indica que incluye el
Almuerzo y no es cierto.

Howlanders からの回答
We booked a number of trips in South…
We booked a number of trips in South America in June 2024 and all them delivered as promised.
Paid for English guide, got Spanish (no refund)
Well, they handled our tour poorly. Although we all paid extra money for the English-speaking driver, due to the size of our group, some people were in the car with the English-speaking driver and some with Spanish-speaking driver. The part of the group driving with English driver/guide were constantly talking and getting information during the long driving. The 2 people that had to go with Spanish speaking guid/driver in another car only heard Spanish (until the stops when they joined the rest from our group)

Howlanders からの回答
Great experience with full support.
My experience was great with the Howlanders tour. Starting by the facility of scheduling the tour online, with quick confirmations via Email. The price on the internet was very similar to the ones I found in San Pedro. But the best part was the bolivian guides, who were amazing people, and made our trip much easier. Sometimes the accommodations were very simple, but it was expected and did not spoil the tour.
Amazing trip thanks to Eduardo
We traveled with Eduardo of Skyline Traveler agency, it was really amazing thanks to him ! He was very kind and friendly with us ! He gave us many informations about different places we visited. He drove very safely and smoothly, let us all the time we needed to enjoy places, and he prepared very good and various meals every day for us ! The tour was very well organised, we definitly recommend it ! We saw incredible landscapes and had a wonderfull time !
Much colder than seasonal
This was the most physically challenging trip of my life (out of 150 countries) and I knew it was winter and research showed temperatures would be around 0’C at night and 10’C during the day. It was in fact around -20’C with the wind and I was not dressed for this. I was freezing all day, all night (no heat or hot water in any accommodation), and the meals served were plain pasta with mayonnaise and the odd steamed vegetables. It was not enough to sustain me and I lost about 10lbs in 4 days. On the last day we were taken to a market which sold local goods like knit mittens, ponchos, hats, etc - which would have been useful on the first day. The officials at the Bolivian border show up when they want - we were waiting in the cold in line for usually 30-60minutes both ways in and out of the country. There are minimal bathrooms available on long drives. It was nice to see the sights, but my much younger group was more focused on getting instagrammable selfies which took extra time that I would have liked exploring further. The guide was great.
Organisation parfaite
Organisation parfaite. Encadrement avec des guides professionnels.
Le matériel inclut pour l’ascension de qualité.
Nourriture excellente.
En un mot nickel
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