Extremely good service with knowledgeable and very helpful staff. A five star service all round.I would fully recommend this shop.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Swift response to order with updated order information. Products arrived quickly and in good condition. I will shop here again. Good range of stock - not overwhelming, which I appreciate. Easy to navi... もっと見る
Bought games for Christmas in December - the store is a wonderland and the team are amazing! I left with the game I came for (Dixit) plus a couple of impulse buys that we have really enjoyed, the mo... もっと見る
企業が回答しました
Kind when i explained how hard it is to use online security questions and slow reaction to code sent. Phone no wonderfull. Just say what you want and its done. Any problem re product sorted and result... もっと見る
企業が回答しました
企業情報
当該企業による記述
We’re an independent, family-run games shop in Oxford, proudly serving the community since 1997. Specializing in traditional games like chess, backgammon, mah jong, and go, we also offer an extensive selection of board games—from timeless classics to award-winning newcomers and niche, hard-to-find gems. Our collection includes puzzles, jigsaws, and playing cards, ensuring there’s something for every enthusiast.
連絡先
71 High Street, OX1 4BA, Oxford, 英国
- 01865203244
- info@hoylesoxford.com
- hoylesoxford.com
4.9
優良
192件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Expert knowledge and in-person support
I wanted to buy an electronic chess game for my grandson's birthday and was recommended to visit Hoyles by staff in Blackwells, which doesn't stock electronic games at all. I hadn't heard of Hoyles before but I will definitely return. I can't fault the advice and support I received and am delighted with the item I bought which I collected in person a couple of weeks later. Thank you Hoyles.
2025年7月28日
Hoyle's of Oxford からの回答
So pleased on all counts! Really kind of you to take the time to leave such a kind review too, thank you :)
You are great!!!!
You were so kind and helpful with all the nightmares we had with the shipping!!! Thank you for everything !!!
Happy to be your costumer!
2025年7月10日
Hoyle's of Oxford からの回答
Aaah thank you so much! I'm so sorry there was such a fuss with shipping, but delighted all resolved in the end!! Thanks for taking the time to leave a review too :)
Hoyle's of Oxford からの回答
Hi there, we're not sure what's happened here! We don't have any record of the colour request coming through (perhaps it didn't save on your end for some reason?) but we've emailed you separately from info@hoylesoxford.com to try and resolve this for you regardless, so we can send you the the dice you were after. Speak soon I hope! Best wishes, Emily
Simple and easy to order
Simple and easy to order from the website and excellent ongoing communication with respect to shipping and delivery. Thanks guys.
2025年7月23日
Hoyle's of Oxford からの回答
So pleased - and you're very welcome!
Fantastic price for the item (9x9 go…
Fantastic price for the item (9x9 go beginner set) , arrived exactly on time. Thanks!
2025年7月23日
Hoyle's of Oxford からの回答
Oh great, so pleased - thanks for taking the time to leave us a review!
Very fast delivery
Very fast delivery, great product. Would buy again from here - great to know you're supporting a well-loved local business!
2025年7月3日
Hoyle's of Oxford からの回答
Thanks so much! :)
Hoyle's of Oxford からの回答
Thank you!
Hoyle's of Oxford からの回答
Great, so pleased you like it! Thanks for letting us know :)
Hoyle's of Oxford からの回答
So pleased you like it :) - and thanks for leaving us a review!
Quick reaction on my mail
Quick reaction on my mail; find out the right game (I only had the Dutch name) and quick delivery at the shop. Lept it till I was in Oxford for a visit, so nice!!
2025年6月16日
Hoyle's of Oxford からの回答
Glad we could provide a good experience for you :) - and thanks for leaving us a review!
awesome service received and quick and…
awesome service received and quick and delivery of the item ordered.
2025年6月21日
Hoyle's of Oxford からの回答
So pleased you think so - and thank you for taking the time to leave us a review!
Hoyle's of Oxford からの回答
Thanks!
Delivered safely as promised
Delivered safely as promised, good communication
Robust packaging
2025年6月6日
Hoyle's of Oxford からの回答
Thanks so much!
Great price and convenient delivery options
Great delivery options (Inpost is super helpful being able to collect at my convenience, rather than mess around making sure someone will be in for the postie), and items packaged really well.
Pleasantly surprised with the fair and decent pricing, as other retailers were massively inflating sought after pokemon products above the RRP.
Will definitely buy from again.
2025年6月1日
Hoyle's of Oxford からの回答
Thank you so much for your kind words. We always endeavour to play fair with our customers on pricing.
Phillip
Hoyle's of Oxford からの回答
Thank you so much for your review. We always try to turn round our order-to-delivery schedule as soon as possible.
Phillip
Excellent service and range of products
Good range of products, swift delivery and excellent customer service when I had an issue with my ordered item.
2025年5月21日
Hoyle's of Oxford からの回答
Thank you so much for your kind words. We always aim to please and on the rare occasions when issues arise will endeavour to come up with solutions acceptable to both parties.
Phillip
Backgammon Set - delivered the next day
I ordered online but got the in-shop feel.
I needed to amend my order a telephoned the store and they were agile enough to repack my order prior to shipping. No hassle, just a nice person on the end of the phone who was very happy to help.
Package arrived the next day with a hand written note wishing me well.
A million times better than Amazon!
2025年5月30日
Hoyle's of Oxford からの回答
Thank you for your review. Such words never fail to make our day.
Regards,
Phillip
Marvellous
2025年5月26日
Hoyle's of Oxford からの回答
Thank you, we always endeavour to maintain a high level of service.
Phillip
Ordered the Pill Bug for Hive
Ordered the Pill Bug for Hive. Great website, service and delivery! Thank you , will definitely be back
2025年5月23日
自発的なレビュー
Hoyle's of Oxford からの回答
Glad to be of service. Remembering that it's not just the 'big' stuff sales that matter,
Phillip
Fantastic purchase experience
Excellent service. Very fast delivery.
Very satisfied with my experience with Hoyle's.
2025年5月17日
Hoyle's of Oxford からの回答
Thank you for your very kind review. Always here to help with any questions about games.
Phillip
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