HPMS Inc. dba The Therapy Connectionレビュー 

I have been looking for this pillow since the pandemic
The supply chain of foam rubber has been an issue
This has been the best pillow for my neck alignment issues
I was so pleased to find that the same quality was there
Thanks for maintaining those standards

Purchasing was easy; all features were available. Delivery may have impacted by snow. I passed this information to my wound care Doctor,

Easy purchase process. Good Price. Received product quickly.

I ordered a Frank Stubbs Deluxe Trochanter Belt - Small (2131S-Small, 25"-35"). However, the belt I have received is less than 35" long itself and can only fit up to 28" so I have no use of it. Still in the process of returning now.
As far as I experienced, the shipping and responses from customer service are fast enough. Speaking of packaging, the box was sealed in a soft bad without protection so it got dented.

All ok except shipping which was a disaster. Can not recommend because of that.

Loved the ease of ordering directly from the distributor rather than the big A company. My order arrived quickly with numerous confirmations, shipping details. I ordered 3 of the same product and was a little frustrated with the inconsistency of the fit (thumb support). Not HPMS's fault. I contacted customer service and I received an immediate reply and the issue was resolved within 24 hours.

Shipped on time, got what I ordered

Products I want and fast shipping. Excellent attributes for any business, this one included!

Company had what I wanted after searching multiple other sites. They promptly sent me what I ordered and their tracking system kept me abreast of its progress.

M London

Very prompt, professional and delivered quality products!

They cancelled my order with a reason the manufacturer is no longer making the item. However I found it through another 2 sellers with no problem. I still have not seen my refund to my credit card. Will call my credit card company tomorrow to follow up.

I received two items. One is the wrong item. I hope they resolve the issue at no cost to me, to earn a higher rating.

Works great, worth it!

Excellent service and communication. Very nice to have updates about my order and their website was very easy to navigate. Thanks again for a wonderful experience.

I was disappointed that nothing I ordered was available and I wasn't informed until 3 days later. This greatly inconvenienced me as I was scheduled to travel internationally and was left with no time to make alternative purchases elsewhere.

Had what I wanted in stock and fasst delivery. No problems.