Great service from this company. The courier somehow managed not to deliver the product I purchased , even though they said they did. Hugglepets were quick with response and sorted the problem out ins... ãã£ãšèŠã
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Great service from this company. The courier somehow managed not to deliver the product I purchased , even though they said they did. Hugglepets were quick with response and sorted the problem out ins... ãã£ãšèŠã
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I've ordered a few times from HugglePets without issue, but on this last occassion, I ordered the incorrect sized jumper for my shih tzu. Customer Service was excellent, no frustrating AI bot, but a r... ãã£ãšèŠã
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ordered reptile food on line, paying for 16oz and was sent 4oz. Even on the email saying it was coming, my order and the different amount they were sending was listed. Since it's with one of their on... ãã£ãšèŠã
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ordered a large trixie "spinning disc" for hamster. arrived really quickly but had been damaged in the post. Hugglepets were ready to help straight away- return labels, no quibble, offer of refund or... ãã£ãšèŠã
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Pet Shop Based in Wolverhampton, West Mids. We cater for Pets, Reptiles and Aquatics. We have a large range of products available in store and online. We have specialist staff who are happy to assist you in store with any questions and needs you may have.
Cooper Street, WV2 2JL, Wolverhampton, è±åœ
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Absolutely fantastic pet store. Has everything you could want for your furry friends. Staff friendly and knowledgeable. Recommend to all!

HugglePets ããã®åç
Lovely jumpers for my dogs
Ordered jumpers for the cold weather as my border terriers are getting a bit older, they loved them and look so cool. Ordering was easy and delivery was great.

HugglePets ããã®åç
Received a large Hugglepets crate through Amazon. Unfortunately one of the top bars won't go together. I hurt my hand several times trying to get it together. I packaged up & wanted to return (in the month timeframe). Unfortunately no printer at the moment. Contacted through Amazon to arrange a different return option and Hugglepets have just been incredibly difficult - asking for a photo of the crate. I said well it's packed up and a photo isn't going to show it doesn't go together. So now they are demanding a video. I don't want to try and put it together and hurt my hand again. Bearing in mind it's faulty and if I had a printer I could have just sent the item back, but no, they're being as difficult as possible. I still haven't got a refund 5 weeks later. Avoid.

HugglePets ããã®åç
After I purchased my item part was missing so I was corresponding with suzie who was absolutely brilliant and helped me get everything sorted out swiftly, many thanks to suzie I will continue useing this service again thankyou jackie

HugglePets ããã®åç
Disappointed - not knowing this company I ordered its dog bed via mountain warehouse with whom I have an account and paid. Good news is arrived very quickly, but as soon as I saw the size of the box I knew there was a problem. There was ! Despite having an attached label of â large â size ( which I ordered and paid a premium for) it wasnât! At best a medium - not the size quoted on product details ( and nothing to do with alleged âvacuum packaging â). Otherwise quality is average for price paid. I should have paid attention to reviews re online selling. Iâve ordered a lot of dog beds over the years on this occasion didnât want to spend too much so prepared to accept lower quality than usual, but know what a â largeâ should be so carefully checked the advertised measurements- but this isnât it. I canât be bothered with hassle and cost of returning, but wonât be ordering again from this company, itâs been an expensive mistake!

HugglePets ããã®åç
Very happy with the service and products. Walked around their shop a few times now and itâs a Great experience. From the fish to dog products, very happy.

HugglePets ããã®åç
Excellent professional seller. Had a problem regarding delivery driver. But sorted efficiently by the seller. Highly recommended

HugglePets ããã®åç
I was looking for a high quality food for my two Cockapoos and found Skye and Murphy so thought Iâd give it a try. They loved it so I was really happy and carried on using it. Their coats are lovely and itching has calmed down which Iâm really happy about. But here comes the unexpected result - one of my dogs is 10 years old and has had to have her anal glands emptied every 4-5 weeks for her whole life. Ever since changing to Skye and Murphy she has not had to have them emptied! I have still taken her to the vets because I couldnât quite believe it but every time they were empty. This is a huge benefit to me and I wonât be changing their food from now on. I have tried lots of different high quality brands and never had this result so I will be a customer for life!

HugglePets ããã®åç
Went in store to buy my dog a new set of Collar, Harness and matching lead. Staff were very helpful and allowed me to try the items on my dog to make sure i had the correct fit. Items were of great quality and Iâll 100% be going back

HugglePets ããã®åç
Great products, fair prices and quick delivery

HugglePets ããã®åç
Great quality dog coat super fast delivery thank you

HugglePets ããã®åç
Bought my daughter in as she is desperate for a pet snake, but having never owned one, we need to research everything first. The shop staff we spoke to were so knowledgeable, helpful and patient with my daughter and answered all her questions! They even went as far as getting them out and letting her hold one!

HugglePets ããã®åç
The staff were all helpful and friendly, would recommend this store to everyone

HugglePets ããã®åç
Friendly staff and a great knowledge of reptile, fish and everything in-between, would highly recommend.

HugglePets ããã®åç
very good range. Pleasant atmosphere X
was treated kindly

HugglePets ããã®åç
A great experience. The store assistants were super helpful when I was asking about what bed to buy my new dog. There's a lot of variety and the prices are good

HugglePets ããã®åç
Brought my daughter in for some guinea pig hay and treats, shop assistant was very knowledgeable and helped me choose which treats would best suit my four guinea pigs, and helped me with care items and products for cleaning their cage, which have worked very well. Would go again!! Lots of fish to look at for the kids too

HugglePets ããã®åç
Great shop, The staff were so helpful and very knowledgeable. Will definitely be coming back.

HugglePets ããã®åç
friendly helpful staff. Knowledgable. Lovely shop.

HugglePets ããã®åç
amazing staff, very friendly and knowledgeable about products!!

HugglePets ããã®åç
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