It was straight forward to navigate the website and place my order. The items arrived quickly and were very well packaged. All in all and excellent service from start to finish. Thank you.
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Telephoned Newport store and spoke to Carl. He was brilliant. Found the light l wanted to buy which was still in stock in store. Took payment, got it packed securely for mailing to mainland. I receive... ãã£ãšèŠã
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Excellent service! A pair of long-handled gardening tools, etc expertly packaged and shipped to mainland, promptly & safely. Best value deal on Spear & Jackson spade, not only covering - but betterin... ãã£ãšèŠã
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1st time purchase from them and all went perfect. Super fast delivery and well packaged. Very pleased and would definitely recommend ð
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Better known on the Isle of Wight as 'Try Hurst First'. If you want Tools or Nails etc, use the back door. Kitchenware or Lighting, then use the front door. As any Isle of Wight shopper knows, thereâs something for everyone at W Hurst & Son. Now that service and value is available to all via the internet at www.hurst-iw.co.uk.
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33 Holyrood Street Newport, PO30 5AX, Isle Of Wight
- 01983 523636
- shop@hurst-iw.co.uk
- hurst-iw.co.uk
4.9
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Great service and delivery
2026幎8æ26æ¥
Hurst Iw ããã®åç
Thank you so much for the review! We're thrilled to hear you were happy with both the service and the delivery. We truly appreciate your support and look forward to helping you again soon!
Kind Regards
Carl
As always a pleasure to order
As always a pleasure to order from Hursts. Delivered on time and a complete order at a fair price. Miss the shop in Ventnor but Shanklin has very friendly staff
2026幎8æ26æ¥
Hurst Iw ããã®åç
Thank you so much for the lovely review! Itâs wonderful to hear your order was complete, fair on price, and right on time. We completely understand missing the Ventnor shopâit was a real stapleâso we're extra glad our Shanklin team has been able to look after you so well. We truly appreciate your loyal support!
Kind Regards
Carl
Very good service
Easy to use website, extremely pleasant chap on delivery early morning so I didnât have to wait about. Very good service & all local.
2026幎8æ25æ¥
Hurst Iw ããã®åç
Thank you so much for the fantastic review! We love hearing that the website made ordering a breeze, and getting your delivery to you bright and early so you didn't have to hang around waiting is always our goal. Supporting local makes all the difference, and we truly appreciate your wonderful support!
Kind Regards
Carl
Hurst Iw ããã®åç
Thank you so much for the wonderful review! Getting the right gear to you at a fair price, safely delivered, is always our goal. We truly appreciate your support and look forward to helping you again soon!
Kind Regards
Carl
Polite helpful customer service
Polite helpful customer service. Delivery driver so good
2026幎8æ18æ¥
Hurst Iw ããã®åç
Thank you so much for the lovely review! We always love hearing a shoutout for our delivery driversâthey work hard to make sure everything gets to you just right. We truly appreciate your support and look forward to helping you again soon!
Kind Regards
Carl
Hurst Iw ããã®åç
Thank you so much for the review! We love hearing that everything went smoothly right from the very beginning to the final delivery. We truly appreciate your support and look forward to helping you again soon!
Kind Regards
Carl
Hurst Iw ããã®åç
Thank you so much for the review! We always take extra care with our packing to make sure everything travels safely, so it's brilliant to hear it arrived so quickly too. We truly appreciate your support and look forward to helping you again soon!
Kind Regards
Carl
I made a direct purchase from HurstsâŠ
I made a direct purchase from Hursts head office - a large quantity of paint brushes. Quick response. Nice staff members. Quick delivery. Whatâs not to like?
2026幎8æ10æ¥
Hurst Iw ããã®åç
Thank you so much for the fantastic review! Handling a bulk order for paint brushes straight through our head office is right up our street, so it's brilliant to hear the team got it turned around and delivered to you so quickly. We truly appreciate your business and hope those brushes help you tackle your project in style!
Kind Regards
Carl
Excellent service
Was kept informed of the progress with my package and delivered as notified. It was well wrapped up and door bell was exactly what I wanted working absolutely fine
2026幎8æ10æ¥
Hurst Iw ããã®åç
Thank you so much for the fantastic review! We love making sure you're kept in the loop every step of the way, so it's brilliant to hear your parcel arrived right on schedule and well-wrapped. Most importantly, we're thrilled the doorbell is spot on and working perfectly for you. We truly appreciate your support and look forward to helping you again soon!
Kind Regards
Carl
Full five stars for Hurst
Full five stars for Hurst, easy to use website, can generally get what I am shopping for at a competetive price and a very helpful team to go to if needed
2026幎8æ9æ¥
Hurst Iw ããã®åç
Thank you so much for the full five-star review! We're thrilled to hear you find the website easy to use and that you can count on us for competitive prices and a helping hand whenever you need it. We truly appreciate your support and look forward to helping you with your next project!
Kind Regards
Carl
Excellent and helpful service
Great service and very helpful when I contacted seller for advice and guidance. Item arrived as agreed, well packaged and as advertised on their website. Would certainly use this seller again. Very pleased.
2026幎8æ8æ¥
Hurst Iw ããã®åç
Thank you so much for the fantastic review! We always love helping out with advice and guidance before you buy, so it's brilliant to hear you got exactly what you needed. We truly appreciate your recommendation and look forward to helping you again soon!
Kind Regards
Carl
Hurst Iw ããã®åç
Thank you so much for the review! We love hearing that everythingâfrom placing your order to the fast delivery and the product itselfâhit the mark. We truly appreciate your support and look forward to helping you again soon!
Kind Regards
Carl
Hurst Iw ããã®åç
Thank you so much for the review! We're glad to hear your delivery arrived right on time and that our driver looked after you professionally. We truly appreciate your support and look forward to delivering to you again soon!
Kind Regards
Carl
Hurst Iw ããã®åç
Thank you so much for the review! We really appreciate you taking the time to leave us such positive feedback. Itâs always a pleasure to help, and we look forward to seeing you again soon!
Kind Regards
Carl
Hurst Iw ããã®åç
Thank you so much for the wonderful review! We always love hearing that, and it's a pleasure to be your go-to. We truly appreciate your loyal support and look forward to helping you again soon!
Kind Regards
Carl
Hurst Iw ããã®åç
Thank you so much for the fantastic review! We really appreciate you highlighting everything from our products and prices to the team and delivery speedâthat is exactly what we aim for. Thanks for choosing us, and we look forward to helping you again soon!
Kind Regards
Carl
Wonderful Service as is usual!As is usual for W
As is usual for W. Hurst, Newport, Isle of Wight the Deivery person was very polite and friendly - I would not buy my items from anywhere else! We so need to support our local Businesses.
2026幎7æ29æ¥
Hurst Iw ããã®åç
Thank you so much for the wonderful review! We'll be sure to pass along your kind words to our delivery driver. It means the world to us to be your go-to, and we completely agreeâsupporting local businesses makes all the difference. We truly appreciate your loyal support!
Kind Regards
Carl
Hurst Iw ããã®åç
Thank you so much for the review! We always want to make sure any little hiccups are sorted out for you as quickly and smoothly as possible. We truly appreciate your support and look forward to helping you again soon!
Kind Regards
Carl
Great shop but rude staff.
I placed an order for collection for the first time. The process was very easy and I received a notification that my item was available the following day.
On arrival at the store, I found the staff to be outright rude. I explained that I had an order to collect and the male member of staff just looked at me, held his hands up and said âWell?â. I must have looked as confused as I felt as he said very abruptly and mildly aggressively âName? What youâve ordered?â
I shop at Hursts fairly regularly and whilst I wouldnât describe the staff as overly friendly, I have never experienced unnecessary and outright rudeness like this.
Although the item I bought was cheaper here than online, I will be buying either online or from other stores from now on. I would rather spend a pound or two extra and not be spoken to in that way.
2026幎7æ30æ¥
Hurst Iw ããã®åç
Hello, thank you for taking the time to share your feedback with us. We are genuinely sorry to hear about your experience when collecting your order. This falls well short of the standards we expect from our team, and we completely understand why you were upset.
We would love the chance to look into this and make things right. If you would like to discuss this further, please feel free to reach out to Carl directly on 01983 523636 or via email at shop@hurst-iw.co.uk
Kind Regards
Carl
Hurst Iw ããã®åç
"Thank you so much for the fantastic review! We always take extra care with our packaging to make sure everything gets to you safely, so it's brilliant to hear it arrived super fast and in top condition. We truly appreciate your recommendation and look forward to helping you again soon!
Kind Regards
Carl
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