Hyluxclothing ロゎ
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Hyluxclothing レビュヌ 

90
•
TrustScore 5段階評䟡の4

4.1

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Brilliant in this shop workers are so welcoming makes you feel as if you have known them for years not to mention how helpful they are and the great range of items

5぀星のうち1の評䟡

Ordered trainers. Got an email confirmation. 30 minutes later, got an email cancelling the order ‘but your payment has not been refunded yet’ 3 days before Christmas and £250 down and no way to now go... もっず芋る

5぀星のうち5の評䟡

First class service. DM’d the guys the night before for a black Essentials t-shirt and ended up changing my choice to the Grey which was completely fine and no hassle, they arrived quicker than they’d... もっず芋る

䌁業情報

  1. ショッピング・ファッション

さたざたな倖郚゜ヌスから提䟛された情報

Glasgow based personal shopping service.

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4.1

ほが満足

TrustScore 5段階評䟡の4

90件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.1

すべおのレビュヌ

(90)

過去12か月のレビュヌ数: 11件

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5぀星のうち5の評䟡

Yeezy Bred’s

Ordered a pair of Yeezy breds for the mrs on the Tuesday night and they were delivered by Thursday morning. Couldn’t believe it when comparing the service ive had when dealing with other personal shoppers including waiting up to 6 weeks for products to be delivered. Will be continuing to use HyluxClothing for everything going forward!

2021幎1月29日
自発的なレビュヌ
5぀星のうち4の評䟡

Helpful friendly staff

Staff were helpful and understanding, and reply to messages quick!

2021幎1月26日
Hyluxclothing ロゎ

Hyluxclothing からの回答

Hi Lewis

We do apologies regarding how you feel .

You have messaged us on Instagram on Sunday at 9:58AM with your order number the team was off on the Sunday.

It has been one working day and you have went and left this review.

We are a small family run business and are currently working through hundreds and hundreds of messages trying to get through everyone as fast as we can.

Can you drop us a message on Instagram and we can get this resolved thank you .

*UPDATE*
We are awaiting a response from the buyer to see how they would like to proceed with there exchange . Would appreciate if you could change your review based on our reply.

Thanks

5぀星のうち5の評䟡

First class service

First class service. DM’d the guys the night before for a black Essentials t-shirt and ended up changing my choice to the Grey which was completely fine and no hassle, they arrived quicker than they’d said and the top looks amazing. The guy delivering was class and has excellent customer service as well, I’d highly recommend them to anyone looking for the latest brands and designs.

2021幎1月6日
自発的なレビュヌ
5぀星のうち5の評䟡

Initially I was a bit worried because


Initially I was a bit worried because my order hadn’t arrived and no one had contacted me, however once the issue was explained to me about the delay, my order was despatched very quickly and arrived the next day.
Given the circumstances in the country, I am very satisfied with my purchase and most definitely use again. Thanks

2020幎11月19日
5぀星のうち5の評䟡

Reply

Sorry I don’t know how to reply to the last review, I messaged the Instagram page (which I get will have a mental amount of messages) I also sent an email and then used the chat option on the website, all of which I didn’t get a reply to but again I get how busy you guys must be. I tried to apply for a refund but it said it has to be done via the sender, also I must say my bad I totally forgot I placed it later on in the night, and the actual delivery of the item wouldn’t be down to you guys, appreciate the reply.

2020幎8月20日
自発的なレビュヌ
Hyluxclothing ロゎ

Hyluxclothing からの回答

Hi Philip we do apologies regarding this just had a look into the order #1064 .

Regarding the £11 for the delivery the order was placed at 18:54 on Thursday Evening the parcel was dropped off at the post office on the Friday and special delivery was the service that had been selected just looked into it however due to it being the weekend the parcel wasn't guaranteed for Saturday Delivery however it should have got to you for Monday.

You should be able to contact Royal Mail and they might be able to compensate you with the half of the postage money back .

Regarding the lack of contact for this we do apologies can i just ask what method is it you used to contact us ? We are a small family based business but that is no excuse for lack of contact.

Many Thanks

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