IBKSPORT.EU ロゎ
りェブサむトにアクセス

IBKSPORT.EU レビュヌ 246

•
TrustScore 5段階評䟡の4.5

4.5

自転車屋
レビュヌを曞くりェブサむトにアクセス
レビュヌを曞く

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

First of all the prices are good; second, I bought Specialized bike which was sent to me the next day. FedEx did well and despite the Easter, bike arrived on time. Delivery was fast. As far as IBK is... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Kupiłem rower Cannondale w świetnej cenie, który dotarł w idealnym stanie przed terminem. Bardzo dobry kontakt ze sprzedawcą. Jedyne co mnie martwi, to realizacja gwarancji na terytorium Polski, a w z... もっず芋る

5぀星のうち4の評䟡

Very responsive communication before purchase. Bike arrived in timely fashion across Europe. The only complaint is lack luster packaging for such lol journey. Although bike itself was well wrapped and... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I was soo happy with my order that I had to came back and thank to this guys. Ordered Levo SL 2 in 43% discount with free delivery. Delivery adress was north Sweden so I was very curious about it. Bik... もっず芋る

䌁業が回答したした

䌁業情報

  1. 自転車屋
  2. 自転車レンタル サヌビス
  3. 自転車修理店
  4. バむク アクセサリヌ専門店
  5. ロヌド サむクリング

圓該䌁業による蚘述

Cycling and outdoor sports shop. We work with the world's leading brands and ship express worldwide directly with DHL, FedEx and UPS. We offer a top quality service aligned with customer needs. We are a European company located in Spain.

Turboebike. - Inspiration comes with sport

圓該䌁業による蚘述

Professional mechanics certified by Orbea and Specialized.
We treat our clients with kindness, respect and offer advice tailored to the needs of each client.

Fast shipping all over Europe. Payment with 3D Secure System.

Fast and insured shipping with DHL, FedEx, UPS

Fast and insured shipping with DHL, FedEx, UPS
2-year warranty on all products.

連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

246件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 100に回答しおいたす

通垞1週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

More than satisfied

First of all the prices are good; second, I bought Specialized bike which was sent to me the next day. FedEx did well and despite the Easter, bike arrived on time. Delivery was fast. As far as IBK is concerned everything was as it should be, mails, confirmations, etc. Great experience and satisfaction. Well done!

2026幎4月8日
自発的なレビュヌ
IBKSPORT.EU ロゎ

IBKSPORT.EU からの回答

Hello Dusan,

We really appreciate your feedback and the trust you have placed in our team. We are delighted to hear that the service we provided has met your expectations.

Best regards from the whole IBK team.

5぀星のうち5の評䟡

I was soo happy with my order that I


I was soo happy with my order that I had to came back and thank to this guys. Ordered Levo SL 2 in 43% discount with free delivery. Delivery adress was north Sweden so I was very curious about it. Bike came in 10 days, vary safe packed in box. The have been comunicating my all questions via email. Definitely recomend them!

2026幎3月16日
自発的なレビュヌ
IBKSPORT.EU ロゎ

IBKSPORT.EU からの回答

Hello Tomas,

We greatly appreciate your feedback and the trust you have placed in our team. We are pleased to hear that the service we provided met your expectations.

Best regards from the entire IBK team.

5぀星のうち2の評䟡

Avoid assembly service

LE after shop lousy response: “My” perception is backed in writing by the local Cannondale dealer that confirms the bike was poorly assembled, missing small parts and was not safe to ride as you provided it. Again, you charged for a service that you marginally fulfilled. Maybe next time try to provide a better service and stop blaming the customer. I have to downgrade the review to 2 stars.

Purchased a bike with assembly service. However, i had to pay another bike sevice to check and adjust the bike. Brakes were not adjusted, gears not indexed, brake levers were completely off, bartape not set up right, no bolt was torqued to spec. The wheels sensor overtightened and the bolt cap damaged. Missing some frame attachment point bolt plugs.

Otherwise, the price for the bike was good, free delivery and it was carefully packed.

Just do yourself a favor and use that assembly for a professional service.

2025幎12月27日
自発的なレビュヌ
IBKSPORT.EU ロゎ

IBKSPORT.EU からの回答

Dear Andrei,

Firstly, we would like to thank you for placing your trust in us by placing your order in our online shop, and apologise for any inconvenience caused.

We are sorry to hear that this was your perception of the assembly service. We would like to clarify that every bicycle is prepared with great care by our technicians and goes through a detailed inspection process before shipment, including brake adjustment, gear indexing and a full general check of the components you mention.

That said, we understand that each rider and each local workshop may have its own criteria or preferences, and we regret that the result did not fully meet your expectations. We are, however, pleased to know that the bike arrived well packed, properly protected and that you found the price and delivery conditions satisfactory.

We regret that you had this experience and made this assessment, and we would be delighted to continue providing you with our services in the future.

Kind regards,

5぀星のうち2の評䟡

Lieferung erfolgte schnell und


Lieferung erfolgte schnell und unkompliziert. Allerdings war das bestellte Fahrrad in einem schlechten Zustand. Muss das Rad zur Reparatur zum Fahrradmechaniker bringen.

2025幎12月17日
自発的なレビュヌ
IBKSPORT.EU ロゎ

IBKSPORT.EU からの回答

Vielen Dank fÃŒr Ihren Kommentar und entschuldigen Sie bitte die Unannehmlichkeiten.

Unsere FahrrÀder sind grundsÀtzlich neu und werden vor dem Versand sorgfÀltig geprÌft, um sicherzustellen, dass sie sich in einwandfreiem Zustand befinden. Sollte es dennoch einmal vorkommen, dass beim Transport oder beim Auspacken ein Problem auftritt, bieten wir selbstverstÀndlich Support und entsprechende Abdeckung fÌr jede Art von Vorfall direkt nach Erhalt des Fahrrads an.

Umso mehr Ìberrascht uns dieser Kommentar, da uns keine Informationen vorliegen, mit denen wir eine Bestellung in unserem Onlineshop zuordnen oder den konkreten Fall nachvollziehen können. Wir möchten Ihnen gerne helfen und die Situation klÀren.

Wir bitten Sie daher, direkt Kontakt mit uns aufzunehmen und uns die Details zu Ihrem Auftrag mitzuteilen, damit wir den Vorfall prÌfen und gemeinsam eine Lösung finden können.

Mit freundlichen GrÌßen.

5぀星のうち1の評䟡

Ikke modtaget cykel som lovet ved bestilling

Hej

Jeg bestilte en cykel til min sÞns fÞdselsdag, da der stod den ville ankomme 27/11, så han kunne få den 28/11 i gave, og i skriver i jeres information at man kan regne med datoen der står, når man bestiller hos jer?

Den kom ikke den 27/11, så skrev til deres kundeservice og forespurgte om cyklen, men ingen svar?
Skrev igen 28/11 da den fortsat ikke var kommet, men ingen svar?

Nu prÞver jeg dette for at få jer i tale, for I lovede ved bestilling at den ville ankomme 27/11, og er fortsat ikke kommet, og I svarer ikke på mine mails?

I var meget hurtig til at tage de 1100 euro fra min konto, men kan ikke komme i kontakt med jer, og måde at tracke forsendelsen/cyklen?

Mvh Rasmus

2025幎11月29日
自発的なレビュヌ
IBKSPORT.EU ロゎ

IBKSPORT.EU からの回答

KÊre Rasmus,

FÞrst og fremmest vil vi gerne takke dig for din tillid til os ved at afgive din ordre i vores onlinebutik, og vi beklager ulejligheden.

Vi har gennemgået dine ordreoplysninger og er meget kede af, at du ikke modtog cyklen i tide til din sÞns fÞdselsdag. Forsendelsen forlod vores lager den 25. november med FedEx og blev endelig leveret mandag den 1. december. Vi har ingen registreringer af, at du har kontaktet os i lÞbet af disse dage. Vi vil vÊre taknemmelige, hvis du vil sende os oplysningerne til e-mailadressen clientes@ibkbike.com, så vi internt kan gennemgå, hvad der skete, som forhindrede os i at modtage dine beskeder og dermed give dig den nÞdvendige og Þnskede assistance.

Vi håber, at gaven var en succes, og at din sÞn nyder sin nye cykel på mange ture. Vi ser frem til at betjene dig i fremtiden og håber, at du fortsat vil stole på os som din foretrukne cykelbutik.

Med venlig hilsen.

5぀星のうち5の評䟡

Kupiłem rower Cannondale w świetnej


Kupiłem rower Cannondale w świetnej cenie, który dotarł w idealnym stanie przed terminem. Bardzo dobry kontakt ze sprzedawcą. Jedyne co mnie martwi, to realizacja gwarancji na terytorium Polski, a w zasadzie jej brak w Polsce, gdyÅŒ główny przedstawiciel Cannondale na Europę Wschodnią (firma z Czech) jej nie respektuje.

2025幎11月10日
自発的なレビュヌ
5぀星のうち3の評䟡

God pris og begrÊnset kundeservice

Jeg bestilte en cykel hos IBK, prisen var god i forhold til de danske priser.

Betalte ekstra for at få den samlet inden levering - eller samlet er vist for meget sagt.
Der var hverken tubeless vÊske i dÊkkene eller slanger - så det måtte jeg selv bÞvle med. Der var dog tubeless vÊske med i kassen - der var bare ikke nok til 2 hjul.
Skrev til dem, men fik et svar om de mente der var nok tubeless vÊske med - skrev tilbage at ud fra fabrikantens forskrifer manglede der vÊske - og så stoppede kommunikationen fra dem.

Så hvis du gerne vil have en god pris, men er ligeglad med service - så kan de anbefales. Og jeg vil ikke anbefale at bruge penge på at få den samlet, for ved vitterligt ikke hvad jeg fik for de 60Euro.

2025幎9月17日
自発的なレビュヌ
IBKSPORT.EU ロゎ

IBKSPORT.EU からの回答

Tak for din anmeldelse.

Ved internationale forsendelser inkluderer vi som standard ikke tubeless-vÊske i dÊkkene, da der kan opstå lÊkager under transporten, hvilket kan medfÞre betydelige problemer for både fragtfirmaet og kunden.

Derfor sendes vÊsken separat i emballagen, så kunden selv kan fylde den på ved modtagelsen.

Vi beklager, hvis dette ikke fremgik tydeligt nok i din ordre, og vi tager din feedback med os for at forbedre informationen til fremtidige kunder.

Med venlig hilsen

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報