I have had my Ice Tub XL just coming up to 2 years, was still in warranty period. I had a problem with refrigeration unit and emailed them. They contacted me straight away and sent me some videos of... ãã£ãšèŠã
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Iâm honestly so happy with my Icetubs experience. Hands down, the best ice bath on the market. From day one, the customer service has been top-notch. Theyâre super quick to reply, answering any ques... ãã£ãšèŠã
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I can join the many positive reviews of IceTubs. I myself have an IceTub-XL that I use every single day. The quality is really good, and the design is too. The only reason Iâm not giving the maximum n... ãã£ãšèŠã
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Icetubs delivers award-winning ice baths that go beyond cold therapy. Powered by our advanced Icetubs Engineâ¢, you get precise temperature control ranging from 3ºC to 38ºC, making it perfect for both cold and hot therapy. Each tub is handcrafted with top-quality materials and designed for full submersion, while the 3-step filtration system keeps your water clean and clear. Whether you're a beginner or an experienced user, you can easily set the temperature to match your needs and comfort level. With versatile designs to suit any space, Icetubs combines craftsmanship, innovation, and performance to support your recovery, wellness, and daily routine. Join the cold
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Nieuwpoortkade 16, 1055 RX, Amsterdam, ãªã©ã³ã
- +31 33 200 3091
- info@icetubs.com
- icetubs.com
4.8
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Good customer service
Good customer service.
Good products ð
2026幎4æ13æ¥
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Icetubs | Commercial & Residential ice baths ããã®åç
Hello, Flemming,
Thank you for your kind feedback! Weâre very happy to hear that youâre satisfied with both our customer service and the quality of our products.
Your support means a lot to us, and we truly appreciate you taking the time to share your experience.
If you ever have any questions or need assistance in the future, please donât hesitate to reach out.
Team Icetubs
I have had my Ice Tub XL just coming upâŠ
I have had my Ice Tub XL just coming up to 2 years, was still in warranty period.
I had a problem with refrigeration unit and emailed them. They contacted me straight away and sent me some videos of how to fix the problem, nothing worked, I send them videos back of what was going on.
Without any hesitation they sent me a replacement refrigeration unit, I detached my unit and retuned it to the driver when he delivered the replacement. It was easy to assemble and works perfectly now. Very happy to recommend this company and have done so, their after sales service is of the highest quality.
2026幎4æ9æ¥
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Icetubs | Commercial & Residential ice baths ããã®åç
Hello Neil,
Thank you for your wonderful feedback! Weâre very pleased to hear that, even after nearly two years, we were able to support you quickly and get everything sorted within the warranty period.
Itâs great to know that our team could assist you throughout the process and that the replacement refrigeration unit was easy to install and is now working perfectly. We always aim to make after-sales support as smooth and straightforward as possible, so your words truly mean a lot to us.
We really appreciate your recommendation and your trust in Icetubs. If you ever need any assistance in the future, please donât hesitate to reach out.
Team Icetubs
Excellent customer service
Excellent customer service. After ordering you are getting a fantastic customer journey until the icetub finally arrives. The quality is perfect and of course if you use it regularly it is absolutely fantastic for your health. I like most that you can adjust the temperature. This makes it easy to get used. Start with 12 degrees !
2026幎3æ1æ¥
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Icetubs | Commercial & Residential ice baths ããã®åç
Hello Werner,
Thank you for your great feedback! Weâre very happy to hear that you had such a positive experience from ordering all the way through to delivery.
Itâs fantastic to know that youâre enjoying the quality of the ice tub and making the most of the adjustable temperature feature. Starting at 12 degrees is indeed a great way to ease into cold therapy!
We truly appreciate your support and are glad to hear the product is contributing positively to your health and routine.
If you ever have any questions or need assistance, feel free to reach out anytime.
Team Icetubs
Highly Satisfied with Icetub â Great Experience Overall
English Version
Overall, I am very satisfied with my experience with Icetub and the ice bath.
From the very beginning, the support was excellent. Many of my questions were proactively addressed and clarified before the purchase, which gave me a strong sense of confidence in both the product and the process. The purchasing experience itself was smooth, straightforward, and completely unproblematic.
The only aspect that did not go as planned was the delivery â however, this was clearly an issue with the logistics provider (DB Schenker), not with Icetub. I was initially given a delivery date and was able to select a suitable day. Unfortunately, on that day, no one showed up, and communication from the logistics side was lacking. There was no clear information about when the delivery would actually take place.
Icetub, however, was very supportive during this phase and actively tried to investigate the issue and assist where possible. Even though the situation could not be fully resolved immediately, their responsiveness and effort were highly appreciated.
Eventually, the delivery was rescheduled at very short notice (âdelivery the next dayâ). While this worked out in the end, it was somewhat challenging given the weight of the ice bath (113 kg for the barrel alone), as organizing help on short notice is not trivial. Fortunately, thanks to the shipment tracking, I was able to estimate the delivery time and prepare accordingly.
Now that the ice bath is installed and running, I am extremely happy with it. It looks great, operates quietly, and works perfectly. I use it regularly and really enjoy it.
In summary, I can definitely recommend Icetub.
It is not inexpensive, but in my opinion, absolutely worth it.
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Deutsche Version
Insgesamt bin ich mit meiner Erfahrung mit Icetub und dem Eisfass sehr zufrieden.
Der Support war von Anfang an hervorragend. Viele meiner Fragen wurden bereits vor dem Kauf mitgedacht, besprochen und geklÀrt, was mir ein sehr gutes GefÌhl gegeben hat. Auch der Kaufprozess selbst verlief reibungslos und unkompliziert.
Der einzige Punkt, der nicht optimal lief, war die Lieferung â wobei das klar am Logistikdienstleister (DB Schenker) lag und nicht an Icetub. ZunÀchst wurde mir ein Liefertermin genannt, und ich konnte mir einen passenden Tag aussuchen. An diesem Tag ist jedoch niemand erschienen, und die Kommunikation seitens des Logistikers war unzureichend. Es gab keine klare Information darÃŒber, wann die Lieferung stattdessen erfolgen wÃŒrde.
Icetub hat in dieser Situation sehr unterstÃŒtzend reagiert und versucht, den Sachverhalt zu klÀren und zu helfen. Auch wenn sich das Problem dadurch nicht direkt lösen lieÃ, war das Engagement sehr positiv.
Letztlich wurde die Lieferung dann sehr kurzfristig neu angesetzt (âLieferung am nÀchsten Tagâ). Das ist bei einem GerÀt mit einem Gewicht von 113 kg (allein das Fass) natÃŒrlich etwas herausfordernd, da man entsprechend Helfer organisieren muss. Dank der Sendungsverfolgung konnte ich den Lieferzeitpunkt jedoch grob abschÀtzen und mich darauf einstellen, sodass die Anlieferung am Ende gut funktioniert hat.
Inzwischen steht das Eisfass bei mir, ist aufgebaut und in Betrieb â und ich bin sehr zufrieden. Es sieht sehr gut aus, arbeitet angenehm leise und funktioniert einwandfrei. Ich nutze es regelmÀÃig und habe groÃe Freude daran.
Insgesamt kann ich Icetub klar weiterempfehlen.
Es ist keine gÃŒnstige Anschaffung, aber aus meiner Sicht definitiv ihr Geld wert.
2026幎3æ16æ¥
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Icetubs | Commercial & Residential ice baths ããã®åç
Hello Boris,
Thank you very much for your detailed and thoughtful feedback!
Weâre delighted to hear that you are overall very satisfied with your Icetub experience and that both the product and our support met your expectations from the very beginning. Itâs especially great to know that you felt well-informed and confident throughout the purchasing process.
We also appreciate your understanding regarding the delivery situation. While logistics are handled by external partners, we always do our best to support our customers and help resolve any issues as quickly as possible. Thank you for your patience during that phase.
Most importantly, weâre very happy to hear that your ice bath is now up and running and that youâre enjoying it regularly. Your recommendation means a lot to us.
If you ever need further assistance or have any questions, weâre always here to help.
Team Icetubs
Hands down, the best experience!
Iâm honestly so happy with my Icetubs experience. Hands down, the best ice bath on the market. From day one, the customer service has been top-notch. Theyâre super quick to reply, answering any questions almost instantly and always finding a way to help. Itâs hard to find this kind of personal touch lately!
The quality is amazing, and they really walk you through everything you need to know about maintenance. If youâre looking for pro equipment and a team that actually gives a damn about their customers, this is it. Highly recommended!
2026幎3æ5æ¥
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Icetubs | Commercial & Residential ice baths ããã®åç
Hello Jorge,
Thank you for your wonderful feedback! Weâre delighted to hear that youâve had such a positive experience with Icetubs. It means a lot to us to know that both the quality of the ice bath and the support from our team have met your expectations.
We always aim to provide not only professional equipment, but also fast, personal, and reliable customer service, so your words truly mean a lot. Weâre also glad to hear that the maintenance guidance has been helpful for you.
If you ever have any questions or need assistance in the future, please donât hesitate to reach out. Weâre always here to help.
Team Icetubs
Mein Eisfass lÀuft seit ÃŒber zwölfâŠ
Mein Eisfass lÀuft seit Ìber zwölf Monaten sehr zuverlÀssig. Ich hatte jetzt mal Probleme mit dem Durchfluss auf eine Frage wurde mir sofort geantwortet und geholfen.
2026幎3æ3æ¥
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Icetubs | Commercial & Residential ice baths ããã®åç
Hallo Thomas,
vielen Dank fÌr Ihre positive Bewertung! Es freut uns sehr zu hören, dass Ihr Eisfass seit Ìber zwölf Monaten zuverlÀssig lÀuft und dass wir Ihnen bei Ihrer Frage zum Durchfluss schnell weiterhelfen konnten.
Ein schneller und hilfreicher Kundenservice ist uns sehr wichtig, daher bedeutet uns Ihr Feedback sehr viel. Schön zu wissen, dass Sie mit Ihrem Produkt und unserem Support zufrieden sind.
Falls Sie in Zukunft weitere Fragen haben oder UnterstÌtzung benötigen, können Sie sich jederzeit gerne an uns wenden. Wir helfen Ihnen immer gerne weiter.
Team Icetubs
Excellent Customer Service
Good communication and prompt delivery.
2026幎2æ4æ¥
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Icetubs | Commercial & Residential ice baths ããã®åç
Hello Calo,
Thank you for your kind words! Weâre delighted to hear that you had a positive experience with our customer service, communication, and delivery. Providing a smooth and reliable experience is very important to us, so your feedback truly means a lot.
If you ever have any questions or need assistance in the future, please donât hesitate to reach out. Weâre always here to help.
Team Icetubs
Great and inspiring story combined withâŠ
Great and inspiring story combined with a top service
2026幎2æ16æ¥
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Icetubs | Commercial & Residential ice baths ããã®åç
Hello Robbert,
Thank you for your kind words! We truly appreciate you taking the time to share your experience. Itâs great to hear that both our story and service made a positive impression on you. That means a lot to our team.
If you ever have any questions or need assistance in the future, donât hesitate to reach out. Weâre always here to help.
Team Icetubs
IceSauna
Ordered the IceSauna, very pleased with the quality !
2026幎1æ30æ¥
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Icetubs | Commercial & Residential ice baths ããã®åç
Hello Ant,
Thank you for taking the time to share your feedback on the IceSauna. Weâre very happy to hear that youâre pleased with the quality of your product.
Your positive experience means a lot to us. If you ever have any questions or need support down the line, feel free to reach out.
Team Icetubs
Icetubs Ice Bath Routine
The Icetubs Ice Bath is part of my daily routine and a wonderful piece of equipment. Since using it, I noticed less muscle sourness after training and an improvement of my sleep. I highly recommend the Icetubs Ice Bath!!
2025幎5æ14æ¥
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Icetubs | Commercial & Residential ice baths ããã®åç
Hello Frank,
Thank you for taking the time to share your experience with the Icetubs Ice Bath. Weâre really glad to hear it has become part of your daily routine and that youâve noticed benefits like reduced muscle soreness and improved sleep.
Your recommendation truly means a lot to us. If you ever have any questions or need support in the future, donât hesitate to reach out.
Team Icetubs
The perfect cold plunge <3
IÂŽm very delighted with that product(IceBathXL).
IÂŽm taking cold plunges for over 5 years right now during winter time.
But now with the Ice Bath, it's more convenient than ever before to get my daily dose of ice! Also exited to use it during summer....
The bath itself is very well-made and better than you can imagine from only the pictures on their homepage.
Customer support is really fast, and you don't have to wait long for any questions you ask.
In the first weeks, you also will experience a very nice smell from the thermo-wood. I hope they also will sell some caring-oil in the future to restore smell&wood quality...
Definitely looking forward to see more growth with that company!
P.S
My Ice Bath is placed outdoors and meanwhile no problems at all!
Connect with me via Insta:
@reconnect.rituals
Take care,
Chris
2026幎1æ16æ¥
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Icetubs | Commercial & Residential ice baths ããã®åç
Hello Chris,
Thank you so much for this detailed and enthusiastic review! Weâre delighted to hear how much youâre enjoying the IceBath XL and that it has made your cold plunge routine even more convenient, both in winter and soon in summer as well.
Itâs great to know that the build quality exceeded your expectations and that our customer support has been helpful and responsive. We also really appreciate your feedback regarding the thermo-wood scent and care products. Thatâs valuable input for us going forward.
Thanks again for sharing your experience and for your support. We wish you many more refreshing plunges ahead, and of course, feel free to reach out anytime if you need assistance.
Team Icetubs
I bought the Ice Barrel and Sauna fromâŠ
I bought the Ice Barrel and Sauna from Ice Tubs and love both products.
Excellent built quality and the service and support is outstanding.
Highly recommended.
2026幎1æ12æ¥
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Icetubs | Commercial & Residential ice baths ããã®åç
Hello Patrick,
Thank you for taking the time to share your experience. Weâre delighted to hear that youâre happy with both the Ice Barrel and the Sauna, and that youâve been satisfied with the build quality as well as our service and support.
Your recommendation truly means a lot to us. If you ever need any assistance in the future, please donât hesitate to get in touch.
Team Icetubs
Icetubs | Commercial & Residential ice baths ããã®åç
Hello, Josip,
Thank you for taking the time to leave a positive review! We're glad to hear that you've experienced great & quick service. We always aim to provide that experience.
We truly appreciate your feedback and wish you all the best. If you ever need any support in the future, feel free to reach out.
Team Icetubs
Fast,clear and simple
2025幎12æ21æ¥
Icetubs | Commercial & Residential ice baths ããã®åç
Hello,
Thank you for taking the time to leave such a positive review. Weâre glad to hear that everything was fast, clear, and simple - thatâs exactly the experience we aim to provide.
We truly appreciate your feedback and wish you all the best. If you ever need any support in the future, feel free to reach out.
Happy upcoming holidays,
Team Icetubs
Great professionals
Great professionals, helpful and kind staff !
Everyone I spoke with was very friendly and supportive!
2025幎12æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Icetubs | Commercial & Residential ice baths ããã®åç
Hello Aron,
Thank you for your kind words. Weâre really happy to hear that you had such a positive experience with our team. Providing friendly, helpful, and supportive service is very important to us, so your feedback truly means a lot.
We appreciate you taking the time to share this and wish you all the best. If you ever need anything, donât hesitate to reach out.
Team Icetubs
Wir sind sehr zufrieden mit demâŠ
Wir sind sehr zufrieden mit dem Produkt. Es hat auch alles reibungslos geklappt und die UnterschtÃŒtzung war hervorragend. Nur zu empfehlen.
2025幎12æ8æ¥
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Icetubs | Commercial & Residential ice baths ããã®åç
Hello David,
Thank you for your kind feedback. Weâre happy to hear that everything went smoothly and that youâre very satisfied with your Icetub experience. Knowing that our support team was able to assist you well is truly appreciated.
Thank you for the recommendation - and if you ever have questions or need support, weâre always here to help.
Team Icetubs
Perfect Service, Perfect Product
I received the ICETUB in mid-October 2025 and have been using it for several weeks now. The product is perfect and exactly as I imagined it. It requires little maintenance, has low power consumption (especially in winter ;-)), and is generally very easy to use. Furthermore, ICETUBS' customer service is truly excellent. I highly recommend this product and would definitely buy it again.
2025幎11æ29æ¥
Icetubs | Commercial & Residential ice baths ããã®åç
Hello Daniel,
Thank you for your fantastic review. Itâs great to hear that your Icetub has been exactly what you hoped for - easy to use, low in maintenance, and energy-efficient even during the colder months. Weâre especially glad that our customer service matched your expectations; feedback like yours motivates our team every day.
We truly appreciate the recommendation. Enjoy your cold sessions, and if you ever need anything, weâre here for you.
Team Icetubs
The best purchase of past years!
IceBarrel was the best purchase of past years. I have been using it for almost a year now and it made daily routine of cold exposure super convenient. I love the build quality and that I can easily set it up remotely and use it outdoors throughout the year. Highly recommended!
2025幎5æ1æ¥
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Icetubs | Commercial & Residential ice baths ããã®åç
Hello Michael,
Thank you for your wonderful review. Itâs great to hear that your IceBarrel has become such a seamless part of your daily routine over the past year. Knowing that the build quality and remote setup make cold exposure easier for you is exactly what we strive to achieve.
We really appreciate the recommendation - enjoy the cold, anytime you need us, weâre here.
Team Icetubs
Better than a dream vacation
We use the Icetub daily, we prefer this investment even over a nice vaction trip to - for example - the Maledives island, because the vacation is usual over after 2 weeks, but Icetubs last longer.
2025幎11æ17æ¥
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Icetubs | Commercial & Residential ice baths ããã®åç
Hello,
Thank you for sharing this great feedback. Weâre happy to hear your Icetub has become such a valuable part of your everyday life - even more meaningful than a dream vacation. The fact that you use it daily and see long-term value truly means a lot.
Wishing you many more refreshing sessions ahead. Feel free to reach out to us if you need any assistance.
Team Icetubs
Topkwaliteit en service
Als je een kwalitatief ijsbad wilt dat er nog eens prachtig uitziet dan zit je hier op het juiste adres. Support is ook zeer goed. Je betaald er wat voor maar je krijgt ook waar voor je geld.
2025幎11æ11æ¥
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Icetubs | Commercial & Residential ice baths ããã®åç
Hallo Félix,
Bedankt voor je mooie review. Fijn om te horen dat je tevreden bent met de kwaliteit én het design van je ijsbad. Ook je compliment over onze support waarderen we enorm.
Geniet van het koude water, en laat het gerust weten als we ooit ergens mee kunnen helpen.
Team Icetubs
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