560 3rd Avenue is the closest garage to the tunnel. Fast in, fast out, courteous and efficient.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Friendly team in garage; took car fast, verified reservation on phone confirmed pickup time. Claim check texted to phone. Upon return car available in a few minutes. Have used this location before,... もっと見る
While I have been parking w Icon for many years, I have never had a bad experience w anyone until now. The attendant who took my car (2024 Genesis GV70) said he was charging $17 extra bc it was oversi... もっと見る
Never been to NY. Booked online. GPS to the facility. Folks were pleasant and helpful. GOS myself the hell outta NYC. Me and 2 kids b/w Christmas and New Year’s Eve. Couldn’t have been an easier and a... もっと見る
企業情報
当該企業による記述
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
連絡先
560 3rd Avenue, 10016, New York, NY, 米国
- (212) 599-9807
重要なお知らせ
3.8
ほぼ満足
449件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 76％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
560 3rd Avenue is the closest garage to…
560 3rd Avenue is the closest garage to the tunnel. Fast in, fast out, courteous and efficient.
2026年2月12日
Prompt reliable care of our car!
Prompt reliable care of our car!
Thank you,
The doctors,
Red Altima
2026年1月21日
No waiting!!
2025年7月10日
Surprise Charges
Booked using the App and when I went charged additional 18 dollars. It was never memtioned anywhere..I used to use this app very often a few years back and it was a good experience. Now, I don't know is this specific to a location I chose or all Icon parking are like this. Mention if there are any additional charges so that the customer is aware.
2025年6月15日
Icon Parking - MHM PARKING LLC からの回答
Thank you, Nagarajan, for sharing your experience with us. We always strive to make the booking process as smooth and transparent as possible, and we’re sorry to hear that you were not aware of the oversize vehicle fee.
Please note that, our website provides our terms and conditions as well as the email confirmation we send to your by email. One of these terms states that an oversize fee will be charged at the location if the vehicle exceeds standard size requirements.
As a general guideline, a vehicle is considered oversized if it is 181 inches or longer in length, or 65 inches or taller in height.
Great! Keep it up!
Fast, reliable and honest! Pictures done before, check out and way out extremely fast!
2025年6月3日
The parking was easy to enter and exit
The parking was easy to enter and exit. The attendants were pleasant and prompt. The parking at this location was at an affordable price. Overall, a very favorable experience.
2025年6月1日
Excess Charge
I arrived earlier than indicated as time of arrival and left long before time indicated for departure; nonetheless I was charged extra for the early arrival that significantly increased payment beyond the discounted rate contracted...
One has little control over traffic coming into the city and it would seem foolish simply to wait outside of the garage to park later. As long as the time spent in the garage does not exceed the contracted parameters, I don't think adding a surcharge is appropriate.
2025年5月30日
Icon Parking - MHM PARKING LLC からの回答
Peter, thank you for sharing your experience with us. We always strive to make the booking process as easy as possible for you and are sorry to hear that you were unaware of our reservation policy. Please note that our website and reservation confirmation email states that if you arrive before the reservation time, or, exit after the reservation time, you will be subject to pay for the time parked outside of your reservation. This is calculated automatically, and the payment will be required at the time of check-out.
Avoid at all costs. Terrible
Terrible. App pricing not honored because of late entry and then instead of charging me what the app would’ve charged if I booked 10:30 instead of 9:30, they charged by the hour as if I had no reservation.
To add insult to injury, I tipped at drop off and asked to be put on the EV charger. When I picked up the car I find that they didn’t bother to plug it in ((and yes I expected to pay for the charger).
Since congestion pricing started there are wayyyyyy too many options in the area to.choose from - why deal with this nonsense?
2025年5月15日
Icon Parking - MHM PARKING LLC からの回答
Thank you for your feedback, and we’re sorry to hear about your experience. The rate you purchased was a discounted Early Bird rate, which requires arrival by the time stated in your reservation. As noted during booking, arriving later may result in standard hourly charges.
We apologize for the missed EV charging request. That should not have been overlooked, and we understand how disappointing that must have been, especially after you tipped and clearly communicated your needs.
We know you have many options in the area, and we appreciate you giving us a try. Your feedback is important, and we’ll use it to improve our service.
Two night stay
Made an appointment for a two night stay, and the location was great and the attendants were very helpful. One of the better parking locations in Murray Hill. It was also about $100 less than the place on 39th st.
2025年5月18日
Extremely unprofessional
Extremely unprofessional, had to cancel my reservation because of their poor excuse of customer service. Gave some stupid excuse as to why I could not park there, even though I already had paid in advanced. Do not go to this garage unless if you want to get scammed
2025年5月9日
Icon Parking - MHM PARKING LLC からの回答
Antonio, Thank you for your feedback, and we’re truly sorry to hear about your experience. Being turned away despite having a prepaid reservation is unacceptable, and we understand how frustrating and disappointing that must have been.
We take situations like this very seriously and are looking into what happened at this location. Please kindly check your email for updated information regarding your reservation.
We apologize for the inconvenience and appreciate you bringing this to our attention, it helps us improve and ensure this doesn’t happen to others.
Icon Parking - MHM PARKING LLC からの回答
We value your feedback and have taken steps to address the issues you encountered. We would be grateful for the opportunity to make things right and regain your trust. Please give us another chance to exceed your expectations and show you the exceptional service we strive to provide. Your satisfaction is our top priority, and we are committed to ensuring a positive experience for you.
The location is perfect for our needs…
The location is perfect for our needs while in the city.
The attendants are fast and friendly.
2025年4月20日
I paid $33 dollars just to find out…
I paid $33 dollars just to find out that the parking is closed and under construction. Now I have to figure out how to get the refund?
2025年4月16日
Icon Parking - MHM PARKING LLC からの回答
We thank you for taking the time to bring this matter to our attention. Please accept our apologies and rest assured we will incorporate your experience into our ever-evolving training and continue to improve. Please kindly check your email for updates regarding your reservation.
They extra charge you for late arrival
I made a reservation from 10 am to 10 pm. But I was surprised that I was charged for an extra amount because I arrived "late" as they said. I don't think it makes sense.
2025年4月16日
Icon Parking - MHM PARKING LLC からの回答
Thank you for leaving feedback. We strive hard to make every customer’s experience seamless. The rate you purchased is a discounted Early Bird rate. You must begin parking by the arrival time indicated on your reservation. We advise prior to booking that additional costs may apply if you begin parking after your reservation arrival time.
Icon Parking
I had a great experience with Icon Parking. No issues and the car came back in good condition.
2025年4月7日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。