Very rude staff on multiple occasions. No visibility into if spots are available especially later in the day. Avoid at all costs because of the poor customer service
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
A lot of parking attendants rudh you when you're getting out strollers/bags/all the things babies and toddlers need. Same with repacking. The people who work here don't do that. Overall great exp... もっと見る
Easy to find, easy to use and book in itself, convenient location and great price compared to other local lots nearby. The attendant was friendly when he greeted us - also established a level of trust... もっと見る
first, the gentleman welcoming me showed me how to access the code. when i returned for me car, the same gentleman was so friendly, and when he saw me called out the name of my car. i really felt kind... もっと見る
企業情報
当該企業による記述
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
連絡先
225 West 83rd Street, 10024, New York, NY, 米国
- (212) 874-9934
重要なお知らせ
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 76%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very rude staff on multiple occasions
Very rude staff on multiple occasions. No visibility into if spots are available especially later in the day. Avoid at all costs because of the poor customer service
Great job
The facilities are clean. The employees are courteous and very good at their professions. It takes the stress out of going to Doctors visits knowing I have a parking spot in NYC.
Exceptional Garage & Staff
I have used this garage many times. It is my favorite when I will be in that area. The staff is always very nice and the garage is very clean. It is an easy in and out most of the time. I always make a reservation and pre-pay as it is a smaller garage. I always feel confident leaving my car there.
Prompt service & Care!
Prompt service, clear directions & kind explanations.
Also very careful with my car!
RUDE!!
Prepaid, arrived late night as stated in reservation, garage was closed and told no spaces left. When I asked for a refund, stated he “could make some room.” When leaving garage, owner told me “do not come back” due to the size of my SUV. I informed him that the online reservation stated the size of my SUV! To tell a customer to “not come back” is rude. How would you like it if none of your customers came back? You wouldn’t have an income, would you??

Icon Parking - RELIANT PARKING LLC からの回答
Absolute ripoff and scratched the side…
Absolute ripoff and scratched the side of my car. $81 to park my car for 2.5 hours and after leaving saw that they scratched the entire rear quarter panel of my car. Never again!

Icon Parking - RELIANT PARKING LLC からの回答
Drop off was smooth
Drop off was smooth, pick up took 15 minutes as there was only one person working and 4 people dropping or picking up.
My complaint is that the mirror and other settings were adjusted and not restored.
Courteous staff.
Very good service and nice staff
Very good service and nice staff ; retrieved the car very fast at pickup
Easy to get to
Easy to get to, easy to park, staff was very friendly and I was totally worry free.
Nicely greeted when I arrived to…
Nicely greeted when I arrived to garage, everything clearly explained, car delivered promptly when I returned to the garage.
The parking was close to the museum the…
The parking was close to the museum the associates were very friendly and professional.
When we picked up the car at 11:30 at…
When we picked up the car at 11:30 at night, the attendant was fantastic and actually enhanced our evening. I wish I would’ve gotten his name give that man a raise just Check when we were there. It was November 1.
No sapce was available and I wasn't…
No sapce was available and I wasn't able to park. I booked in the morning to make sure I can park, NO ADVICE WAS GIVEN before my arrival. Very poor service

Icon Parking - RELIANT PARKING LLC からの回答
Nice clean place
Nice clean place, a bit of confusion where I needed to show my reservation at drop off. I assumed when my license plate was scanned they would know because we were in the system already. Otherwise very friendly staff
Very friendly and helpful attendants
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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