Very efficient from start to finish. Raj was extremely helpful and took the time to patiently answer all my questions. The delivery was prompt and friendly, exactly as promised. Will definitely use ag... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordering on the website was very easy an simple. Very helpful staff on the telephone. Quantity of materials delivered was exactly right. Fitting instructions easy to follow. Delivery was 2 days early... もっと見る
企業が回答しました
Good website, very informative with pictures showing you what you may need, followed up by a good customer sales person to talk it through and help with the order. Arrived quickly and is now being ins... もっと見る
企業が回答しました
We purchased some soundproofing "mutemats" from Ikoustic Soundproofing. Our baby sleeps directly above my husband's home study. We are really pleased with the result. My little one is able to peaceful... もっと見る
企業が回答しました
企業情報
当該企業による記述
iKoustic specialise in providing Sound Insulation and Absorption Solutions to reduce the impact of Noise on those around you. We have a wide range of products for Walls, Floors and Ceilings to choose from. We supply products for self install or can provide a full installation service. Give us a call and we can discuss your Noise Issue?
連絡先
Unit 4/5 Erivan Park, Sandbeck Way, LS22 7DN, Wetherby, 英国
- 07772777787
- rick.parsons@ikoustic.com
- ikoustic.co.uk
4.5
優良
576件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
iKoustic Soundproofing からの回答
Thanks David, ALways a great day to start with a 5* REVIEW...
Much Appreciated
Mutemat3 Purchase
All good, very helpful on the phone and product was delivered on time as promised.
2024年3月14日
iKoustic Soundproofing からの回答
Thanks for taking the trouble to post us a review Rob.
Much appreciated.
Kind regards
Rick
I had questions to ask about my order
I had questions to ask about my order - no response to emails was recevied
2024年3月4日
iKoustic Soundproofing からの回答
Hello Brad,
I wanted to express my apologies for the inconvenience you experienced. It appears there was a misunderstanding regarding our automated order confirmation email system. Our records indicate that you responded to a no-reply automated message, which triggered our system to send you a warning email about the bounce but did not notify us directly that you wanted some action. Subsequently, after seeing your feedback, we investigated and I see that you've been in touch with several members of our team regarding your order, and our commercial manager is currently assisting you further.
We take your feedback seriously and will review how we can improve the clarity of our communication for future customers.
Thank you for bringing this to our attention, and we truly appreciate your feedback.
Kind regards
Rick
Excellent Company and product
Excellent Company and product. Delivery and manufacture were as agreed and the overall effects required from the installation were as predicted.
If you have an acoustic or soundproofing requirement these are definitely worth a try.
Thanks for a great job.
2024年3月1日
iKoustic Soundproofing からの回答
Cheers John, We really appreciate you taking the time to share your experience with us and other customers. It still makes our day when we get this kind of feedback!
Kind regards
Rick
Delivered as requested.
2024年2月13日
iKoustic Soundproofing からの回答
Thanks for sharing your experience. Kind regards Rick
iKoustic Soundproofing からの回答
Cheers Dave, we do love a 5 Star Review on a rainy Tuesday! It is surely appreciated. Kind regards, Rick
iKoustic Soundproofing からの回答
Hello and thanks for posting iKoustic a 5 Star review Daniel. Your thought sare very much appreciated. Kind regards
Rick
iKoustic Soundproofing からの回答
Hi Mariana, thank you for taking the time to share your experience of our service and products. Kind regards, Rick
iKoustic Soundproofing からの回答
Thanks for the review Martin, we are delighted to have been able to help you with your project.
Kind regards, Rick
Very quick and easy service
2024年1月4日
iKoustic Soundproofing からの回答
Thanks indeed for your 5 Star review Sumara. We really appreciate the feedback.
First class service to a happy customer.
I made an enquiry just before Christmas and received a comprehensive quote within hours. I decided to go ahead with the installation after the holidays. Everything was delivered exactly as ordered the day after my confirmation and payment. I installed the system myself over the next few days with no problems, no missing bits or anything else to hold me up. I'm an electrician, not a builder, but any competent person can do the job (well, maybe not the final skim!)
Their customer service was excellent with prompt responses from a clearly knowledgeable team. The product that I installed (on a brick party wall) does exactly what it is supposed to do.
I would have no hesitation in recommending the company to anyone with a sound proofing project.
2023年12月18日
自発的なレビュー
iKoustic Soundproofing からの回答
Wow Steven, that was a fabulous review indeed and we were absolutely delighted that we were able to help you with a solution that worked so well for you.
It is always a pleasure to get this level of detailed feedback. We will share it with the team over the next few days and I am sure they will really appreciated it!
Cheers Steven.
Kind regards
Rick
iKoustic Soundproofing からの回答
Thanks Henry ... We much appreciated your 5 Star review. Kind regards, Rick
Exemplary service from start to finish
From start to finish, which was swift, the service was extremely courteous and polite, the information given was clear, concise and rational, and the price competitive.
2023年12月12日
iKoustic Soundproofing からの回答
Thanks Michaela, we really appreciate the feedback. It helps confirm that we are on track. Rick
Always a good experience and very quick…
Always a good experience and very quick response to an order. Can highly recommend
2023年12月4日
iKoustic Soundproofing からの回答
Cheers Paul, Thanks again for your kind words.. Great to know we are keeping on track with the service delivery side! Rick
Brilliant product and has made a world…
Brilliant product and has made a world of difference living next door to the neighbours from hell
Many thanks
Highly Recommend
2023年8月3日
iKoustic Soundproofing からの回答
Thanks for the comment and 5 Star Review Tony .. We were delighted to help! Rick
Great service and super quick delivery
Great service and super quick delivery. Couldn't ask for any more.
2023年11月20日
iKoustic Soundproofing からの回答
Thanks Mark for posting iKoustic sucha positive review. Delighted that we could help! Rick
Great service
Great service. Installation completed on schedule. Everything left clean and tidy. Highly professional company. Our young people love their new space to meet and enjoy music together.
2023年11月21日
iKoustic Soundproofing からの回答
Thanks for posting us such a wonderful review Becky! It made our day! Hope all is going well with the team and students there? Rick
iKoustic Soundproofing からの回答
Thanks for the 5 star review.. Much appreciated indeed. Rick
Fast and efficient support
Fast and efficient support, and where I was unable to complete a collection order online when I called I was sent an email to pay electronically.
2023年10月30日
iKoustic Soundproofing からの回答
Thanks SP fr taking the time to post yur review.. Much appreciated. Rick
You did exactly what was expected
You did exactly what was expected. Supplied a quality product when we wanted it at the agreed price. Excellent that you credited an unused board when it was returned.
2023年10月26日
iKoustic Soundproofing からの回答
Great Review, thanks so much for posting us a 5 Star! Rick
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。