This is my fifth case I have purchased from Illusion photograph!! Five cases and a five⭐️⭐️⭐️⭐️⭐️Review!! The only reason why I’ve had five cases, is because I have had two different phones and purch... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered a case for my galaxy s10 and the mechanism to slide the phone out for a picture was broken. I contacted customer support and they have a policy of refunding you 70 percent of your purchase a... もっと見る
企業が回答しました
Wonderful and timely customer service. Love the design and the case as well as the wallet!
I absolutely love all my cases!!! They’re different from anyone’s and show my personality! They come quickly and never ever disappoint me! I’ll never buy cases from anyone else! They even turned a sli... もっと見る
企業情報
当該企業による記述
IllusionPhotograph offers smart phone cases with amazing photos and $5 from every purchase goes to support Living Heart Peru!
連絡先
87 Sandy Coast Cres, L9Z0G7, Wasaga Beach, カナダ
- 4163888335
- info@illusionPhotograph.com
- illusionphotograph.com
Absolutely ⭐️⭐️⭐️⭐️⭐️…
This is my fifth case I have purchased from Illusion photograph!! Five cases and a five⭐️⭐️⭐️⭐️⭐️Review!!
The only reason why I’ve had five cases, is because I have had two different phones and purchased three as gifts, in the past two years. Love the communication with this company also!!
2022年1月19日
自発的なレビュー
Amazing Customer Service
Wonderful and timely customer service. Love the design and the case as well as the wallet!
2022年1月17日
自発的なレビュー
I ordered the wallet case and was sent…wrong case
I ordered the wallet case and was sent the hard iPhone case.
I don’t care for it at all
2021年12月3日
IllusionPhotograph.com からの回答
Hi there, we just sent a message- your order was for the tough case I provided you with the order confirmation . We are sorry you ordered the wrong case. Feel free to connect.
Terrible customer service
Ordered a case for my galaxy s10 and the mechanism to slide the phone out for a picture was broken. I contacted customer support and they have a policy of refunding you 70 percent of your purchase and having you ship it out at another loss out of pocket.
The representative for customer service support also was very inefficient, and discerning. Would not recommend to anyone nor would I be purchasing anything else in the future.
As far as the product quality. It's a 3 and half stars. The image is a tad bit distorted and definitely not as pictured on thier website.
2021年12月1日
IllusionPhotograph.com からの回答
Hi we are so sorry you had a bad experience! You didn’t mention the product being damaged- our policy is to replace damaged product at no’ cost - your email just requested a refund, without any reason, and our refund policy is are made available. If you would like a replacement please email us as we’d be happy to send out a new item at no cost
PERFECT
PERFECT. I ORDERED A PHONE WALLET COVER. I ABSOLUTELY LOVE IT. THE CUSTOMER SERVICE WAS THERE TO ANSWER ANY QUESTIONS I MAY HAVE HAD. THANK YOU SO MUCH.
2021年11月4日
自発的なレビュー
My items haven’t even been received by…
My items haven’t even been received by USPS yet! It is soooo annoying to be told the item has shipped when really all that has happened is a label has been prepared.
You need to sort out your shipping! The product is great but probably won’t use you again as a result of this
2021年9月22日
Absolutely the BEST customer service…
Absolutely the BEST customer service EVER!!! I love the phone cover and highly recommend the company and their products. Will definitely purchase from them again!
2021年9月11日
自発的なレビュー
Didn’t like it at all
2021年9月11日
I finally got my case and I love it
I finally got my case and I love it. The customer service for illusion is fantastic. I will order again from this Co. Thanks so much Beatrice for all you did to help me get the correct case. You’re the BEsT!!!
2021年8月16日
My phone case is beautiful and sturdy
My phone case is beautiful and sturdy. Communication throughout the shipping was great!
2021年8月11日
I haven't received anything
2021年8月9日
I received the product and did not…
I received the product and did not like, have been trying to return but not getting any response. I’ve sent two emails trying to return the product but no one is getting back to me. Terrible service. This should have been an easy return. Now I’m going to have to contact my bank to dispute the charge.
2021年8月8日
IllusionPhotograph.com からの回答
Hello Leslie - we see that your order was delivered on August 5. We have not received any communication about a return. However you can email us direct at info@illusionphotograph.com or visit our site for Return Polices online: https://illusionphotograph.com/pages/refund-order-cancellation - again we have not received any communication from you regarding a return, and I'm sorry you feel that the service has not been up to your desired standard but we do make the information on how to return an item clear on our website. Thank you.
When I received it in the mail it was…
When I received it in the mail it was broken leather was smashed and torn so it's not worth it
2021年8月4日
IllusionPhotograph.com からの回答
Hi Lisa, we are so sorry about this - we are happy to replace it - here are the instructions on how to do so: https://illusionphotograph.com/pages/refund-order-cancellation
Everyone could not have been more…
Everyone could not have been more accommodating. Thank you!
2021年8月4日
The case is attractive but it was all…
The case is attractive but it was all bent out of shape upon arrival. I’m hoping over time having my phone inside it will look better and fill out.
2021年7月31日
Great delivery on time!!
2021年7月31日
Quick shipping and love cellphone case!
2021年7月25日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。