Jonathon was great. Very helpful indeed. Imagine Cruising put together exactly the trip we had been envisioning and worked with us through all our tweaking. We couldn’t be happier.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Zane was so kind, patient and professional. He was an absolute joy to work with in getting our trip set for us! We are thrilled about our upcoming trip! We will definitely use Imagine Cruises for our... もっと見る
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Ferdinand contacted me to arrange our flights & he was so helpful in researching & providing the best options for our flights. This is our first trip with Imagine Cruising but they are far & above any... もっと見る
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Zane was a great representative of the company. Helped us set up our trip, understand the many offerings, and coordinate with existing plans of some friends of ours. He navigated the sign up and set u... もっと見る
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企業情報
当該企業による記述
Founded in 2011, we’re an award-winning travel company with offices worldwide, specializing in premium cruise vacations. Our carefully crafted journeys pair luxury cruises with immersive tours, iconic rail expeditions, exclusive events, and stays in world-class hotels. Designed by our in-house experts with exceptional care and attention to detail, every vacation delivers unique adventures, unforgettable moments, and lasting memories—offering so much more than just a cruise.
Imagine Cruising
当該企業による記述
- More than just a cruise
- By nurturing strong partnerships with cruise, rail, and land providers, we’re able to create extraordinary cruise holidays, seamlessly paired with immersive tours of the world’s most awe-inspiring natural and man-made wonders, unforgettable rail journeys, and luxurious stays at carefully selected hotels. Discover a curated collection of once-in-a-lifetime experiences in some of the most spectacular destinations across the globe.
- CRUISE & RAIL
- Much like cruising, rail travel is all about the journey — an opportunity to explore, not just visit. Together, they create an irresistible combination that draws so many travellers. Many of our cruise holidays feature iconic rail experiences aboard some of the world’s most legendary trains. From the luxurious carriages of the Venice Simplon-Orient-Express to the grand Indian Pacific and the sleek Rocky Mountaineer, there’s a rail adventure for every kind of traveller.
- CRUISE & TOURING
- Our cruises, paired with thrilling land tours, offer a truly bespoke holiday experience, taking you to some of the world’s most iconic natural and man-made wonders. From the awe-inspiring Iguazu Falls to the grand palaces of India and the stunning ruins of Machu Picchu — our fully escorted tours give you the confidence to explore new destinations that once felt beyond reach.
- CRUISE & STAY
- Our meticulously crafted luxury cruise and stay holidays are designed with your relaxation in mind. Enjoy peaceful stays in hand-picked hotels, all while setting sail to some of the world’s most extraordinary destinations. Whether you prefer intimate boutique ships or grand ocean liners, vibrant city breaks or tranquil beachfront escapes, your next unforgettable getaway is waiting for you with us.
- RIVER CRUISING
- From the enchanting Danube to the mystical Mekong, a river cruise lets you unwind as you glide through some of the world’s most captivating waterways. Whether you’re a history buff, a culture seeker, or an architecture aficionado, you’ll enjoy immersive experiences that bring the beauty and charm of each destination to life.
- BOOK WITH CONFIDENCE
- Your vacation is financially protected when you book with Imagine Cruising. Exceptional service and expertise. Highly recommended. Amazing value.
連絡先
220 E. Central Parkway, Suite 2040, Altamonte Springs, 32701, Orlando, 米国
- 1-888-282-5643
- customersupport@imaginecruising.com
- imaginecruising.com
4.7
優良
276件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service!
Our sales representative Jonathon was very knowledgeable, efficient and personable. He helped us navigate through the choices, answered all of or questions with ample detail and accommodated all of our requests.
2026年7月6日
Imagine Cruising USA からの回答
Thank you for your wonderful review! We are so pleased to hear about your positive experience with Jonathan. We're glad he was able to assist you so effectively and we will be sure to pass along your kind words.
Excellent Pre-trip Support
Received excellent customer service from Ms Parvin Tate! She was very diligent in working with me to arrange flights that better met our needs. I greatly appreciate her responsiveness and diligent efforts!
2026年7月2日
Imagine Cruising USA からの回答
Thank you for your wonderful review! We are so pleased to hear about your positive experience with Parvin. We will be sure to pass along your kind words. We hope you have a fantastic trip!
Imagine Cruising USA からの回答
We're so glad you enjoyed your trip and found our team awesome. Thank you for sharing your positive feedback with us!
Excellent customer service
Oliver was terrific to deal with. I had quite a few questions, and Oliver answered them quickly and thoroughly . We compared this trip with other offerings in Greece and thought that it was a very good value.
2026年7月10日
Imagine Cruising USA からの回答
We're delighted to hear that Oliver handled your inquiries promptly and comprehensively. It's wonderful to know you found the trip to be an excellent value compared to other options.
great booking agent
great booking agent, very knowledgeable, helpful, friendly. made us feel like we were important.
2026年7月8日
Imagine Cruising USA からの回答
We're so glad we could make you feel important and provide a knowledgeable, helpful, and friendly booking experience. Thank you for your kind words!
Sebastian was very helpful with getting…
Sebastian was very helpful with getting me details of a couple trips that we were interested in. He explained everything in detail and answered all of my questions
2026年7月2日
Imagine Cruising USA からの回答
We're so glad to hear that you found the information for your trips helpful and that all your questions were answered in detail. We appreciate your positive feedback!
Imagine Cruising USA からの回答
Thank you for your positive feedback!
Imagine Cruising USA からの回答
We're so happy to hear our team provided a detailed summary of the tour and payment options. Thank you for your kind words!
Our initial visit was very good
Our initial visit was very good. We are looking forward to trip and working on all the questions we have.
2026年6月30日
Imagine Cruising USA からの回答
We are so glad your initial visit was good! We look forward to assisting with all your questions for your upcoming trip.
Professional staff
Jonathon was very professional and patient throughout the process. He was knowledgeable about the travel package and was helpful when I needed to sign some electronic documents. He gave excellent advice regarding travel insurance.
2026年7月7日
Imagine Cruising USA からの回答
We are delighted to hear about your positive experience and that Jonathan provided excellent service and advice. Thank you for sharing your kind words!
Australia and New Zealand Cruise and Rail Tour
Booking my trip was easy and well explained by Vincent! He was able to get me a great price even as a solo traveler. The trip looks to be very well organized, and I am looking forward to the experience!
2026年7月7日
自発的なレビュー
Imagine Cruising USA からの回答
We are so happy to hear that your booking experience was easy and that we could secure a great price for your solo adventure! We hope you have a wonderful trip.
All my questions were answered
All my questions were answered. Jonathon was very helpful. Booking was easy!
2026年7月7日
Imagine Cruising USA からの回答
We're so glad we could answer all your questions and make your booking easy! We appreciate your kind words.
I was told your airfare prices were…
I was told your airfare prices were better than I could get. Without releasing what value my included fare was, it made it hard for me to book myself. As it turned out, my found fares were much better than I paid, and with a credit for my included fares, if you do that, would have provided a lot of savings for me.
2026年7月6日
Imagine Cruising USA からの回答
Thank you for your feedback. We have reviewed your booking and would like to clarify that we operate in a live environment where flight prices can change frequently. Unfortunately, we cannot guarantee that prices will remain the same by the time of payment. At the time of your payment, costs did increase, and we did offer to explore additional options before finalizing the transaction, but that offer was declined. If you’d like to discuss this further or if there’s anything we can do to assist you, please don’t hesitate to reach out.
First time booking on Imagine cruising…
Imagine cruising offered a great combination land and cruise tour of South America/Antarctica. This is a tour that includes everything we have not experienced in SA; from Manchu Picchu to Rio. Looking forward to it. Details were a little lacking but pray that all will be well
2026年7月6日
Imagine Cruising USA からの回答
We're so happy you chose us for your South America and Antarctica adventure! We appreciate your feedback regarding the details and are working to enhance our communication. We're confident you'll have an amazing journey.
Glad to be using the tour group
Glad to be using the tour group. The process at the beginning was laborious. Spelling out each name, letter etc. Would have preferred a from for me to fill out.
2026年6月29日
Imagine Cruising USA からの回答
We appreciate your feedback and are glad you chose our tour group. We understand that the initial registration process can be time consuming. We are always looking for ways to improve our services and your suggestion about a form is valuable.
Zane and Katlyn were wonderful agents…
Zane and Katlyn were wonderful agents who made the experience highly personal, informative and exciting!! It was an easy process with their help.
2026年6月24日
Imagine Cruising USA からの回答
We're so happy to hear that our team provided such a personal, informative, and exciting experience for you! We appreciate your kind words.
Imagine Cruising USA からの回答
We are so happy to hear that Shanique provided you with such a positive and helpful experience. We truly appreciate your kind words!
So Far So Good..on my way to Far Away places.
So Far, so Good!Booking Finished.
Francis was patient and efficient throughout
The process.
Giving all the pertinent, Exciting information,
Have for a long time wanted to make this Trip!
I am so Excited to meet new people and see
New places! I like knowing everything will be
Taken care of on this tour. Thank You, Francis
2026年6月30日
自発的なレビュー
Imagine Cruising USA からの回答
We are so happy to hear about your positive booking experience. We are thrilled you are excited for your upcoming trip and look forward to welcoming you to new places and people!
It was very professional!
2026年6月30日
Imagine Cruising USA からの回答
We are so pleased to hear that you found our service very professional. We truly appreciate your kind words and positive feedback.
Easy and comprehensive booking experience
Vincent was very helpful in explaining details of the trip we decided on. All questions were answered adequately. We are very excited for this trip with the exception that it it still several months before we leave.
2026年6月29日
自発的なレビュー
Imagine Cruising USA からの回答
We're so happy to hear Vincent provided such helpful explanations and answered all your questions! We understand the anticipation for your trip, and we're just as excited for you.
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