info-record.com レビュヌ 

219
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TrustScore 5段階評䟡の1

1.2

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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5぀星のうち1の評䟡

I was looking for information and Google directed me to this company. I searched for a name and it found a document, I paid 50p and received log in details but they were not accepted so I coul... もっず芋る

5぀星のうち1の評䟡

I never signed upto the full subscription and had £105 taken from my account over 3 months before I spotted it. Moral check Trust pilot before signing upto anything and even then check your bank sta... もっず芋る

5぀星のうち1の評䟡

Just noted - very belatedly, when I was going through my credit card statements for end of year accounts - that I had been charged £39 for 6 months = £234 (ok, should have noticed this long ago!). I... もっず芋る


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1.2

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TrustScore 5段階評䟡の1

219件のレビュヌ

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5぀星のうち1の評䟡

It's a scam avoid this site at all


It's a scam avoid this site at all costs. It will set up a subscription.

2023幎10月15日
info-record.com ロゎ

info-record.com からの回答

Hello Keith McIntosh,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The InfoRecord team

5぀星のうち1の評䟡

I don't exist !

Site kept telling me I'd misspelt the name/address and no information could be found.

I couldn't even find myself on the site.

2023幎10月17日
自発的なレビュヌ
info-record.com ロゎ

info-record.com からの回答

Hello,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The InfoRecord team

5぀星のうち1の評䟡

Poor notice of surprise charges and subscription, but impressed with customer services

Complete con. Very small print which is easy to overlook and suddenly they are taking £39 from your account. You need to go in and unsubscribe otherwide they will keep taking money from you. Not clear at all. Rip off and avoid.
Since posting this I have emailed the customer services address and they will process a refund which is great. Would have been better if their payment policy was clearer before you signed up!

2023幎10月12日
自発的なレビュヌ
info-record.com ロゎ

info-record.com からの回答

Hello,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The InfoRecord team

5぀星のうち1の評䟡

Beware fraud

I am writing this on behalf of a family member. This is a fraud/scam company. By paying 50c you automatically sign up for a €39 monthly subscription which activates 48hrs later. It cannot be cancelled as their system is configured to say that it does not recognize the email address which you supplied. The Police require a warrant to obtain most of the data which the say they can supply. A total scam.

Update
Thanks to the power of Trustpilot the "subscription" has been refunded by the company.. My advice of caveat emptor remains unchanged.

2023幎10月11日
自発的なレビュヌ
info-record.com ロゎ

info-record.com からの回答

Hello Michael Heffernan,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The InfoRecord team

5぀星のうち1の評䟡

Seems to be a scam company

Seems to be a scam company.
I requested a check , and it came up with green ticks indicating it found the callers details, I paid the 50p for the search for it to tell me there is no records found. Thought oh well its just 50p , for £40 to be taken 2 days later. The website has a stupid little banner that says it's a trial.
Shady tactics , and I will be notifying action fraud as this shouldn't be allowed to continue.

Update : they have now processed a refund should see it in 7 days.

2023幎9月12日
自発的なレビュヌ
info-record.com ロゎ

info-record.com からの回答

Hello Sam Thorne,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The InfoRecord team

5぀星のうち1の評䟡

Thieves

They took my 50p, provided no information, then tried to take £29 from the same card. Fortunately Barclays thought it was suspicious and declined it. Now their website has gone claiming "Internal server error"

2023幎8月3日
info-record.com ロゎ

info-record.com からの回答

Hello,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The InfoRecord team

5぀星のうち1の評䟡

Do not use this site it is absolutely


Do not use this site it is absolutely useless!!!

2023幎7月29日
自発的なレビュヌ
info-record.com ロゎ

info-record.com からの回答

Hello,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The InfoRecord team

5぀星のうち1の評䟡

Waste of money

Waste of money
I would have given a zero if it was possible. Please do not use this site. I tried a phone number and it said to download the details you have to subscribe. And after I subscribed I waited till next day and it said they could not find any details on that number. They have taken the subscription amount. I have used cell track for the same purpose and as they could not find the number they have refunded my amount.

Please read reviews before you pay

I have requested a refund, and it has been refused even though the service has not been provided

2023幎7月14日
自発的なレビュヌ
info-record.com ロゎ

info-record.com からの回答

Hello Christina,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The InfoRecord team

5぀星のうち1の評䟡

Scam scam

Scam scam
I have phoned the company & cancelled but we will see if they take money .. now going to ring bank & then find where we complain about this fraudulent website.
Doesn’t bring up anything at all & comes up as money going to France
Please please don’t use this service as you get no info at all

2023幎7月12日
自発的なレビュヌ
info-record.com ロゎ

info-record.com からの回答

Hello Sarah,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The InfoRecord team

5぀星のうち1の評䟡

This website is absolutely crap

This website is absolutely crap. It wants money from you, and yet I inserted five or six numbers, and nothing found for these of these spam callers, that I'm getting sick of and wanted to write to them. Don't even sign up for the £0.50 trial, it's not worth it because this company finds you nothing.

2023幎7月10日
自発的なレビュヌ
info-record.com ロゎ

info-record.com からの回答

Hello Helen Atkinson,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The InfoRecord team

5぀星のうち1の評䟡

Take care folks!

Same as all the others 50p taken then £29.90 "subscription" taken from my credit card. Still investigating my options - perhaps a public-spirited lawyer can check out whether their contract is legal.
However the contact address is Ancestor Tree Ltd in Cork. This is probably a virtual address for mail forwarding etc. The sole director of this company is Diarmuid Scollard, 63 Gainsborough Avenue, Malahide, Co Dublin, K36 NN82.
Perhaps Mr Scollard would like to let us all know the fantastic benefits his company has to offer.
UPDATED REVIEW AMENDMENT FOLLOWS:-
I've now been asked to provide my full name and phone number by info-record.com
So here's a challenge to the people who claim to be able to find the address from any phone number:-
Your phone number is 020-4525-5459.
If you provide the name and address of the person/business name/company in which that telephone number is registered, I'll give you my phone number. What could be fairer than that? By the way, Jeffrey Palmer is my real name.

2023幎6月25日
info-record.com ロゎ

info-record.com からの回答

Hello Jeffrey Palmer,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The InfoRecord team

5぀星のうち1の評䟡

Beware!!

As other people have commented this site is a SCAM!!!! Avoid at all costs!!

2023幎6月16日
info-record.com ロゎ

info-record.com からの回答

Hello,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The InfoRecord team

5぀星のうち1の評䟡

SCAM SCAM SCAM !!

SCAM SCAM SCAM !!
Took my £0.50 for 48 hours access. No service or search result which was accurate was provided by Info-Record.
Despite numerous attempts to get my money back, no luck. They're just ripping people off, and £0.50 might not seem much, but to do this on a large scale means they make a lot of money.
Why are these companies allowed to continue to trade ? DO NOT USE THEM.

Strange how I get a response after posting this review on Trustpilot, and they will now refund my £0.50 ! I originally received a response saying I WOULD NOT get a refund and to read their terms and conditions !
I cancelled my credit card after dealing with this sham of a company so unlikely I will receive my £0.50. However, I'd rather lose that, than give them any more of my details.

2023幎5月15日
自発的なレビュヌ
info-record.com ロゎ

info-record.com からの回答

Hello,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely yours,

The InfoRecord team

5぀星のうち1の評䟡

BEWARE when using this web site.

BEWARE when using this web site.
You have to open an account and are given 2 free days use. You are then charged £29.20 a month for the privilege.

The money is taken out of you bank account by
NFO-PERSO COM LEVALLOIS PER GB
They don’t advise you when a payment is due to be debited to your account or the amount as all reputable companies do. This is not illegal but to me is bad practice.

You can ask Info Records to close your account -which they will do. Asking NFO-PERSO COM LEVALLOIS PER GB
to refund money because you did not want the service results in an e-mail informing you that you agreed to the terms & conditions when opening the account. No refunds will be made.

This unfortunately for me is correct so I have lost 4 months payments for a service I inadvertently did not want.

In future I will always check on TRUST PIlOT before using a new company.

2023幎3月20日
自発的なレビュヌ
info-record.com ロゎ

info-record.com からの回答

Hello,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely yours,

The InfoRecord team

5぀星のうち1の評䟡

Data-app.net, myonlinesearch.co, both fraudulent scammers

This number belongs to a company called data-app.net. Like many other reviewers I have been caught out with the 50p scam and in the process of sorting this with my bank. It is without doubt a fraud. I have called the number and the message is in French.the company website looks very authentic, but it is not registered with Companies House and neither is myonlinesearch.co

2023幎2月18日
info-record.com ロゎ

info-record.com からの回答

Hello Lynda frost,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely yours,

The InfoRecord team

5぀星のうち1の評䟡

DO NOT USE THEM!!!

I wish I could give 0 star. These people are BIG SCAMMERS!!! They took £61.30 from me unauthorised!!! Did a search on 29/12/2022 with no result found, I got charged £0.50 three times. Apparently, I signed up for a subscription, I called them to cancel the subscription, which was confirmed to be cancelled on 26/01/2023 with a promise to refund the payments which I never received. Only for me to check my notifications today and realise they’ve collected another £29.90 twice from the same card few days back. I‘ve just rung them and the lady said she could not locate any payment from my card and she’d escalate to the tech team! Fingers crossed!!! In the meantime, I have cancelled my bank card and also notified them the transaction was unauthorised hoping that would stop them from taking future payment!!!

2023幎2月9日
info-record.com ロゎ

info-record.com からの回答

Hello,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely yours,

The InfoRecord team

5぀星のうち1の評䟡

An obvious scam so avoid!

What is immediately suspicious is that the contract you are signing up to is in very faded print suggesting a deliberate fraud. My bank immediately suspended my account after I paid the 50p for the first 24 hrs. I tried 10 + times for the address of a rogue roofer who is near me and I have several of his contact details but not his address. Not a single time did I get a hit so I quickly cancelled it.

2023幎1月26日
info-record.com ロゎ

info-record.com からの回答

Hello,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely yours,

The InfoRecord team

5぀星のうち1の評䟡

It is a scam

I ticked the box for Terms & Conditions (which you have to) for a 50p search. I then go charged £29.90 every month until I spotted it (2 months later) and stopped it. It is a scam. If you look at the only five star reviews, you'll see they are all negative comments - the five stars are mistakes. Steer clear - danger!

2022幎9月17日
info-record.com ロゎ

info-record.com からの回答

Hello,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely yours,

The InfoRecord team

5぀星のうち1の評䟡

SCAM

I wanted one record (finding details for a family tree) I didn't want to sign up, it popped up offering that I could purchase one for 50p, I didn't read the small print so my fault but it wasn't very clear, the 50p is actually a 2 day trial and they then took £29.90 out 2 days later, I asked for a refund and was told I should of read the small print so no. I have cancelled the subscription fortunately but am still out of pocket by £29.90 as I cancelled a day late. The email I recieved to confirm my 50p order didn't mention anything about a subscription either. Plus for the 50p I was told no record was found anyway.

2023幎1月20日
info-record.com ロゎ

info-record.com からの回答

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 204 525 5459 or by email at contact@data-record.net.

Our advisors are available to you every day of the week.

Yours sincerely

The info-record team.

5぀星のうち1の評䟡

***This is a scam*

***This is a scam*** they don't give you and access to info DO NOT USE THIS WEBSITE when I contacted them through email about why the money was taken but no info was available for access they didn't try and rectify the issue to give me the access I'd payed for they just replied saying we have cancelled your subscription and avoided speaking about the issue. After searching this websites is became apparent that its known for its scamming.

2022幎12月29日
info-record.com ロゎ

info-record.com からの回答

Hello,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely yours,

The InfoRecord team

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