Somehow my credit card was charged by this company and 4 others so I emailed them and requested my money back due to fraudulent activity. They were very quick to respond and quick to come to a resolut... ãã£ãšèŠã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå å®¹ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ãç¢ºèªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
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This is scam at first i thought it was real I placed and order but never came n they keep on deducting money
I started receiving emails of an account made( not sure how) and charges being made from my account. When I reached out to customer service they refunded my account and deleted the account I am not s... ãã£ãšèŠã
The response to this situation is quite commendable and although I am quite upset that I was ushered into a membership that I had no intention of starting nor knew about. When trying to order a Matebo... ãã£ãšèŠã
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ãã®äŒæ¥ã¯æè¿ã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããªããããã¬ãã¥ãŒãå šäœã®æèŠãåæ ããŠããªãå¯èœæ§ããããŸãã
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ãã®äŒæ¥ã®Trustpilot å©ç𿹿³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
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Gracias por la proecupacion y ocupacion âŠ
Fue muy buena por la rapidez con la que respondieron a mi requerimiento cuando fue mi culpa error .
Gracias al equipo resolutivo por su especial atención.
Muchas muchas gracias
Hola buenas tardes gracias por todo âŠ
Hola buenas tardes gracias por todo pero aun no ee resivido mi dinero de buelta
Thank you Escalation Team
Fueron rápidos y amables en responderâŠ
Fueron rápidos y amables en responder mi mensaje no tardaron en explicarme lo sucedido
Customer service is very helpful andâŠ
Customer service is very helpful and understanding about canceling my account and issuing a refund.
merci a l equipe d assistance.
Hola BRENDA AYUDO A SOLUCIONAR MI PROBLEMA
Hola! Brenda me ayudó a resolver mi situación. Excelentes
Quick to respond.
Keny me está ayudando a resolver miâŠ
Keny me está ayudando a resolver mi problema súper buena atención
In spite of their nonrefund policy theâŠ
In spite of their nonrefund policy the Escalation team has decided to rightfully refund me. I hope other customers will be careful when ordering online.
He helped me solve the case
He helped me solve the case, thank you
Very responsive and helped immediately.
Very responsive and helped immediately.
I'm not even sure what this service isâŠ
I'm not even sure what this service is but thank you for fixing the situation
Emerald helped me solve my problem IâŠ
Emerald helped me solve my problem I was having with unauthorized purchases made by inkapad and others all within seconds of each other and without my knowledge. Until I received notifications of such charges I was very frustrated and upset so until my experience with Emerald I was glad to have my issues heard, reviewed and then resolved with a compensation of 2 charges of $18.29 as well as $16. Each one of the pop up companies charged different amounts and made no sense,so I am very satisfied with the evaluation team coming to a compensation resolution for my case. Thank you
Edith did a great job canceling myâŠ
Edith did a great job canceling my subscription. Very professional
Thank you alexandra for resolving myâŠ
Thank you alexandra for resolving my issue.
Issue getting resolved my escalationâŠ
Issue getting resolved my escalation team
Exelente
Muy buenas empresa y productos de cálidas 100 recomenda
Timely response
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