Undertaking a big refurbishment to house, dealing with various planners and tradesmen which hasn't always been plain sailing.......So refreshing to deal with Insignia, people who know what they're ta... ãã£ãšèŠã
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Delivery good BUT incorrect item was delivered. Trying to get it sorted is very hit and miss. Since this post Insignia has contacted me, the outcome has been brilliant, much better than I expecte... ãã£ãšèŠã
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Two years ago we brought Insignia Diamond Quadrant Steam Shower which we are extremely happy with. This is our second Insignia Shower. We recently experienced some difficulties with the everyday parts... ãã£ãšèŠã
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Called on Insignia on the Monday for advice relating to ordering a 3 way valve. Got through to Jamie who was very knowledgable and extremely helpful. He promised next day delivery and took my or... ãã£ãšèŠã
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Insignia Wellness ã«ã€ããŠ
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The UKâs largest manufacturer and supplier of steam showers and saunas
Established in 2006, It's fair to say Insignia is not just about showers, it's more about innovation and technology which in turn creates a first-class experience for our customers!
Did you know?
Showroom
Visit us between 9am - 5pm (Mon-Fri) and view all our products, try out our steam showers or relax in a sauna. Long drive, no problem we have refreshments to rehydrate you.
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9a Deans Road, Old Wolverton, MK12 5NA, Milton Keynes, è±åœ
- 01908 317512
- sales@insigniashowers.co.uk
- insigniashowers.com
4.5
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Insignia Wellness ããã®åç
Thanks so much, John for the great feedback! We're happy to hear you found the website easy to navigate â thatâs exactly what we aim for.
Easy to use website
2025幎3æ19æ¥
Insignia Wellness ããã®åç
Thank you for your kind words! We're so glad to hear you found our website easy to use â we work hard to make the experience as smooth as possible.
Fast efficient service again
Fast efficient service again. Many thanks for efforts *****
2025幎3æ14æ¥
Insignia Wellness ããã®åç
Thank you Ian for your kind words! We're glad to hear you had another great experience with our service. We appreciate your support and look forward to assisting you again in the future!
Got exactly what I wanted
Got exactly what I wanted. Every aspect of help and backup available if needed. I highly recommend insignia
2025幎3æ4æ¥
Insignia Wellness ããã®åç
Thank you Keith for your fantastic review! We're thrilled that you got exactly what you wanted and found our support helpful. We appreciate your recommendation and look forward to serving you again!
Spare parts..speedy service
Ordered a replacement shower head friday arrived Saturday, super service, great product n easy to change over
2025幎3æ7æ¥
Insignia Wellness ããã®åç
Thank you for your wonderful review! We're delighted to hear you received your replacement showerhead so quickly and found it easy to install. Enjoy your new product, and let us know if you need anything else! ð¿
The website was simple to use and easyâŠ
The website was simple to use and easy to navigate.
2025幎3æ8æ¥
Insignia Wellness ããã®åç
Thank you for your feedback! We're glad you found our website easy to use and navigate. If you ever need any assistance, we're always here to help!
Excellent Service from Customer Support
Within 72 hours of my initial contact with the Customer Services Team the replacement shower head arrived by 1st Class post.
Very impressed by the 1st class service I received and how simple it was to get a replacement part.
2025幎3æ1æ¥
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Insignia Wellness ããã®åç
We really appreciate your feedback! Itâs great to hear that our team made the process smooth and efficient for you. Enjoy your refreshed shower experience, and donât hesitate to reach out if you ever need anything in the future!
Great had the parts for my steam showerâŠ
Great had the parts for my steam shower very fast delivery dpd as well exactly what i wanted Customer service was speedy to answer my question thanks
2025幎2æ27æ¥
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Insignia Wellness ããã®åç
Thank you for your kind words! Weâre so pleased that you received your parts quickly and that our customer service team could assist you. If you ever need anything else, weâre always happy to help!
Insignia Wellness ããã®åç
Thank you for the positive feedback, Brian. We are happy you found exactly what you needed and are satisfied with the price.
If you need anything else, please don't hesitate to reach out.
Telephone call was answered quickly andâŠ
Telephone call was answered quickly and professionally.
The part I required was quickly identified and ordered.
Delivery was next day despite only selecting standard delivery at checkout.
2025幎2æ14æ¥
Insignia Wellness ããã®åç
Great to hear! Fast, efficient service is what we aim for. We're here anytime you need us!
I duplicated an order by mistake andâŠ
I duplicated an order by mistake and money was refunded within 24hrs.
Items were great quality as advertised and were delivered to Glasgow in 48hrs as promised, well packaged and undamaged.
Pleasure to deal with ð
2025幎2æ12æ¥
Insignia Wellness ããã®åç
Thank you for your feedback! We're always here if you ever need anything else.
Rubbish Sauna
Bought the corner sauna, not impressed! It takes forever to assemble and the instructions are rubbish like an ikea flat pack. The panels are screw on and donât align properly. The door leaks air from the bottom so you feel a cool breeze on your feet the whole time you in the sauna. You better off purchasing another brand with clamp in panels that align.
2025幎2æ5æ¥
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Insignia Wellness ããã®åç
We're sorry to hear that your sauna assembly experience hasnât been as smooth as expected. Ensuring the unit is installed on a flat, level surface is essential for proper alignment and optimal performance. We understand that clear instructions make all the difference, and weâre actively working on improved installation guides to support customers who choose to assemble their sauna themselves.
We also offer professional installation services for a completely hassle-free experience. That said, our technical support team is always happy to assist over the phone and troubleshoot any concerns you may have. Please donât hesitate to reach outâweâd love to help you get the most out of your sauna!
Ordered a new thermostatic valve for anâŠ
Ordered a new thermostatic valve for an non steam shower and it was delivered 2 days after I ordered it at a great price.I hope I can still receive spares in the future as our shower is 12 years old and still in excellent condition thanks to insignia.
2025幎2æ7æ¥
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Insignia Wellness ããã®åç
Thank you for the fantastic review, Ian! Amazing to hear your shower is still going strong after 12 years. We're glad you found the right part quickly and at a great price. Rest assured, weâll be here for any future spares you need. Enjoy many more refreshing showers!
easy to find Parts on web site
Parts found on web site, easy to order and arrived in 2 days, great service.
installed POD about 6 months ago and There great.
recommend quicker and easier to install and if anything goes wrong it is easy to fix.
2025幎1æ26æ¥
Insignia Wellness ããã®åç
Thanks for your fantastic feedback! We're so glad you found ordering easy and that you're loving your POD. Great to hear the installation was quick and hassle-free, too! If you ever need anything, weâre always here to help. Enjoy!
Great customer service
Great customer service from Anne and Nero resolving our issues with our Sauna.
2025幎1æ24æ¥
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Insignia Wellness ããã®åç
Thank you for your kind words! We're delighted to hear that Anne and Nero swiftly resolved your query. Enjoy your sauna, and if you ever need anything, weâre here to help!
Insignia Wellness ããã®åç
Thanks for the great feedback! We're always here if you ever need anything else. ð
Excellent sturdy product itâs a showâŠ
Excellent sturdy product itâs a show piece definitely recommend this product. Delivered on time what more can you ask?
2025幎1æ16æ¥
Insignia Wellness ããã®åç
Thank you, Julie. We are delighted to know you are happy with your Insignia product and that our delivery service met your expectations. If there is anything else we can do for you, please do not hesitate to contact us.
Great Service By Alex
2025幎1æ17æ¥
Insignia Wellness ããã®åç
Thank you, Kalpesh, for taking the time to share your experience. We are glad to hear Alex has met your expectations. If there is anything else we can help with, please don't hesitate to reach out. We are always happy to help.
Insignia Wellness ããã®åç
Thank you for your kind words! We're delighted to hear that you had an excellent experience with us. Your satisfaction means the world to our team, and we're here whenever you need us. Thank you for choosing Insignia!
Derek kept me informed of when he wasâŠ
Derek kept me informed of when he was going to deliver my shower. He was also kind enough to bring all the boxes into my hallway. I would call it the perfect delivery. Thank you Derek.
2025幎1æ15æ¥
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Insignia Wellness ããã®åç
Thank you so much for your kind feedback! We're thrilled to hear that Derek provided you with such excellent service and kept you well-informed throughout the delivery process. Going the extra mile, like bringing the boxes into your hallway, is exactly the level of care we strive for. We'll be sure to pass your appreciation along to Derek! If you need anything further, please don't hesitate to reach out. Enjoy your new shower!
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