Instrumart ロゎ
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Instrumart レビュヌ 2,043

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TrustScore 5段階評䟡の5

4.8

研究所
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5぀星のうち5の評䟡

Great products, and great customer service, Dwight is amazingly helpful. Prices are good too, always quotes are well organized and understandable.

5぀星のうち5の評䟡

I needed a instrument for a booster pump for a fairly large wash down system. my main concern was having the capability to precisely control the flow switch at minimal flow so the booster pump did not... もっず芋る

5぀星のうち5の評䟡

Hello Instrumart Team, great customer support team. Calls were answered and directed with the proper technical teams. All teams were well informed with product knowledge and responses were fast. Thank... もっず芋る

5぀星のうち5の評䟡

I really appreciate that your staff is willing to work with me on finding products that my clients need and is also willing to work with me to ship to US postal priority service cutting the cost for... もっず芋る

䌁業情報

  1. 研究所
  2. 䌁業間サヌビス

圓該䌁業による蚘述

Instrumart is a leading supplier of Test & Measurement instruments with headquarters in South Burlington, Vermont. Instrumart is a global company with local roots. We are a member of the Lake Champlain Regional Chamber of Commerce and Vermont Businesses for Social Responsibility. We have also been on Inc. Magazine's list of the fastest-growing private companies in the United States for five of the past six years. Vermont Business Magazine named Instrumart one of the Best Places to Work in Vermont and one of Vermont's 10 fastest-growing businesses over the past 10 years. We are accredited by the Better Business Bureau and have been awarded their highest rating (A+). We offer honest, up-front pricing on our website and on the phone. Our staff includes twenty two Applications Engineers to help you choose the right product for your application. We only sell products that we believe are a good value for our customers.

Why Instrumart?

圓該䌁業による蚘述

Free Lifetime Technical Support
From pre-sale support to help you choose the right product for your application to post-sale support to help you use the product correctly, Instrumart's experienced Applications Engineers are here to help. For free. For life.
Free Shipping on Orders > $1,000
Most orders $1,000 or more ship free. $11 flat shipping charge for orders under $1,000. Delivery within the contiguous US only. Hazardous items and items over 75 pounds excluded. Distributors, Resellers and OEMs excluded.
Best Brands in Test & Measurement
Rosemount, GE, Ametek, Fluke, Honeywell, FLIR, Ashcroft, Megger, Partlow, & Yokogawa. These are just a few of the over 150 Test & Measurement brands we sell and support.
Best Price Policy
Instrumart is the low-price leader for name-brand industrial instruments. But every once in a while, another company offers a product for less. If you find a better price, please give us a chance to match it. Why? Because for the same low price we offer Free Lifetime Technical Support from our staff of engineers and a generous return policy if your purchase doesn't suit your application. If the price is too low, we'll politely decline to match it. So you have nothing to lose!

連絡先

4.8

優良

TrustScore 5段階評䟡の5

2043件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞48時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

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5぀星のうち1の評䟡

Ignored multiple emails on a technical query

I had technical questions about the products I bought. I emailed Patrick McGaw who replied without adequately answering my question. Then he ignored my next 4 emails sent over nearly 2 months. I also emailed Sales to check that Patrick still worked for the company, but after 11 days I've had no reply from Sales either.

2025幎6月11日
自発的なレビュヌ
Instrumart ロゎ

Instrumart からの回答

Hi Paul,

Thank you for bringing this to our attention, and I’m truly sorry for the frustration you’ve experienced. It looks like your follow-up emails were unfortunately missed in Patrick’s inbox, which is why you didn’t get the timely responses you should have.

Patrick will be giving you a call shortly to address your technical questions directly and ensure everything is resolved. We appreciate your patience and the opportunity to make this right.

Best,

Lindsey Dion
Order Management Team Lead

5぀星のうち3の評䟡

Delivery was delayed

Delivery was delayed a month without any correspondence

2025幎5月7日
Instrumart ロゎ

Instrumart からの回答

Hello Paul,

Thank you for taking the time to share your feedback with us.

I reviewed your order, and you are correct. While the shipping delay was outside of Instrumart’s control, the lack of communication on our part was not, which I can assure you is not our standard practice. Unfortunately, this was an oversight, and for that, we sincerely apologize.

We appreciate your business and hope that we can earn your trust on a future order.

Best Regards,

Lindsey Dion
Order Management Team Lead

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