Instrumart レビュヌ 2,043

•
TrustScore 5段階評䟡の5

4.8

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Great products, and great customer service, Dwight is amazingly helpful. Prices are good too, always quotes are well organized and understandable.

5぀星のうち5の評䟡

I needed a instrument for a booster pump for a fairly large wash down system. my main concern was having the capability to precisely control the flow switch at minimal flow so the booster pump did not... もっず芋る

5぀星のうち5の評䟡

Hello Instrumart Team, great customer support team. Calls were answered and directed with the proper technical teams. All teams were well informed with product knowledge and responses were fast. Thank... もっず芋る

5぀星のうち5の評䟡

I really appreciate that your staff is willing to work with me on finding products that my clients need and is also willing to work with me to ship to US postal priority service cutting the cost for... もっず芋る

䌁業情報

  1. 研究所
  2. 䌁業間サヌビス

圓該䌁業による蚘述

Instrumart is a leading supplier of Test & Measurement instruments with headquarters in South Burlington, Vermont. Instrumart is a global company with local roots. We are a member of the Lake Champlain Regional Chamber of Commerce and Vermont Businesses for Social Responsibility. We have also been on Inc. Magazine's list of the fastest-growing private companies in the United States for five of the past six years. Vermont Business Magazine named Instrumart one of the Best Places to Work in Vermont and one of Vermont's 10 fastest-growing businesses over the past 10 years. We are accredited by the Better Business Bureau and have been awarded their highest rating (A+). We offer honest, up-front pricing on our website and on the phone. Our staff includes twenty two Applications Engineers to help you choose the right product for your application. We only sell products that we believe are a good value for our customers.

Why Instrumart?

圓該䌁業による蚘述

Free Lifetime Technical Support
From pre-sale support to help you choose the right product for your application to post-sale support to help you use the product correctly, Instrumart's experienced Applications Engineers are here to help. For free. For life.
Free Shipping on Orders > $1,000
Most orders $1,000 or more ship free. $11 flat shipping charge for orders under $1,000. Delivery within the contiguous US only. Hazardous items and items over 75 pounds excluded. Distributors, Resellers and OEMs excluded.
Best Brands in Test & Measurement
Rosemount, GE, Ametek, Fluke, Honeywell, FLIR, Ashcroft, Megger, Partlow, & Yokogawa. These are just a few of the over 150 Test & Measurement brands we sell and support.
Best Price Policy
Instrumart is the low-price leader for name-brand industrial instruments. But every once in a while, another company offers a product for less. If you find a better price, please give us a chance to match it. Why? Because for the same low price we offer Free Lifetime Technical Support from our staff of engineers and a generous return policy if your purchase doesn't suit your application. If the price is too low, we'll politely decline to match it. So you have nothing to lose!

連絡先

4.8

優良

TrustScore 5段階評䟡の5

2043件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

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ネガティブなレビュヌの 100に回答しおいたす

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この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Great company to do business with

I was introduced to your company about a year ago.
I have purchased several times different equipment
The deliveries are on time.
People are friendly and know their stuff. Always good recommendations.
Not the best bargain, but I am a firm believer that you get what you paid for.

2024幎9月6日
5぀星のうち2の評䟡

Certification Expired

I confirmed with the sales associate that the gauge would have a current certification. The certification that was included was over a year old when the gauge arrived. When I called support, I had to fill out and include multiple forms to send back the gauge that wasn't certified correctly the first time. I needed the gauge right away and now still do not have it to use on our projects.

2024幎7月31日
Instrumart ロゎ

Instrumart からの回答

Hi Chris,

Thank you for sharing your experience with us. After reviewing your order I can see that we did in fact send this unit without an updated calibration certificate. This is certainly not our standard practice and we sincerely apologize for this oversight and any inconvenience. These units are reviewed by our application engineers to ensure the proper documentation is included and up to date before they are passed on to our shipping department. Again, we apologize that this did not occur with your order. I understand Shawn Steady gave you a call and was able to make this right for you.

Thank you again for this feedback. Despite this unusual circumstance and the inconvenience it has caused you, we hope that we continue to earn your business in the future.

Take care,

Lindsey Dion
Order Management Team Lead

5぀星のうち2の評䟡

There was a mix-up when we ordered a


There was a mix-up when we ordered a certain type & model of water meter, & the wrong one was sent. Then when we attempted to remedy the situation, we experienced many complications, much confusion, & much dissatisfaction. At one point Instrumart personnel, even attempted to deny we had purchased the meter from them, we had to prove otherwise

2024幎7月16日
Instrumart ロゎ

Instrumart からの回答

Hello Bob,

Thank you for taking the time to share about your recent experience with us. I spoke with a few of our engineers who were working with you and your team. It seems some miscommunication caused the ordering mix-up. Our sincerest apologies for this and for any inconvenience it has caused. I can see that we were able to settle on a solution to resolve this and have a new order in the system. Our Order Management team will keep you informed of the progress and share any updates from the manufacturer as we receive them.

Thank you again for your feedback. We hope that despite any frustrations we can earn your business again in the future.

Take care,

Lindsey Dion
Order Management Team Lead

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