Salmon Assessors レビュー 

381
TrustScore 5段階評価の5

5.0

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5つ星のうち5の評価

I spoke with Jeff Salmon about my insurance claim and found him to be very professional, knowledgeable and genuinely helpful. I also sent him details of the claim, which he took the time to revi... もっと見る

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5つ星のうち5の評価

I would like to say a big thank you to Jeff and his team for all their help in dealing with a very tricky insurance claim, from being one of the worst times in life, Jeff and his team took control... もっと見る

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5つ星のうち5の評価

Salmon Assessors provided truly outstanding service from start to finish. I'm currently handling a buildings insurance claim on my property in London, and they've gone well beyond what I expected in s... もっと見る

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5つ星のうち5の評価

After initially being a bit sceptical, on recommendation from a friend I called Salmon Assessors for an insurance issue I was having trouble in resolving. I spoke to Jeff, who couldn’t have been more... もっと見る

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企業情報

  1. 損害査定人
  2. 保険専門弁護士

当該企業による記述

Salmon Assessors has become a household name in the UK insurance claim and negotiation industry. We are the acknowledged leaders in our field, with no other loss assessor able to legitimately match our commitment to securing the highest possible settlements for our clients. Be aware of the loss adjusters acting for your insurers. Do not be misled by thinking they are acting for you. They have only one agenda: to minimise or deny your claim. Salmon Assessors know every one of their tactics and how to counter them. Nothing now surprises us in our 5th decade of acting only for claimants. We've seen it all. Insurance companies exist to sell insurance, which is why they always distance themselves by using loss adjusters to negotiate on their behalf. Unlike many loss-assessing companies who "go with the flow" and do what the loss adjusters tell them, Salmon Assessors do not flinch when faced with loss adjusters who are prepared to do and say anything to knock down your claim. Don't settle for second best when making an insurance claim. Choose Salmon Assessors to fight your corner. We don't accept any nonsense from the insurance companies. Our sole remit is to ensure the maximum payout you are entitled to. When considering your choice of a public loss assessor to represent you, check our online reviews and those of our competitors to make an informed comparison of your own. And never forget our tagline, "We're on Your Side! We look forward to representing you personally or your business.


連絡先

5.0

優良

TrustScore 5段階評価の5

381件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5.0

すべてのレビュー

(381)

過去12か月のレビュー数: 96

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5つ星のうち5の評価

Very grateful

I am incredibly grateful for the support provided by Salmon Assessors during a very difficult time for me. After experiencing a significant property loss, Jeremy and the team not only helped me navigate the complexities of the insurance claim but also provided emotional support. Their professionalism and calm approach made all the difference, ensuring I didn't have to worry about the details.

While the scope of the work was extensive, and it took some time to finalize the claim, they acted quickly and thoroughly. The outcome was slightly below my expectations, but it was still the maximum possible payout based on my insurance premium.

The team demonstrated exceptional expertise, carefully reviewing all the fine print and ensuring I received the best possible outcome. I'm truly glad I chose their services, and that's why I'm giving them a 5-star rating.

2024年10月7日
自発的なレビュー
Salmon Assessors ロゴ

Salmon Assessors からの回答

We so appreciate your kind review I never doubt it. We would catch you the maximum settlement from what really was a complicated claim. However, whilst you’re thanking us, can we turn the tables and thank you for placing your trust in us.

5つ星のうち5の評価

Reassuringly helpful and competent

A little way into a water damage incident which the managing agents for the building seemed to be dealing with very badly it was very reassuring to speak to Jeffrey about the issues and how he might be able to get things back on track for us.

2024年10月11日
自発的なレビュー
Salmon Assessors ロゴ

Salmon Assessors からの回答

Your managing agents have treated you appallingly, and together, we'll get you through!

5つ星のうち5の評価

Can't help but gave free advice

Spoke to Jeremy and although he can't help because my dispute is so far down the line and he recommends taking it to financial ombudsman as free advice. He seems very knowledgeable about disputes.

2024年10月10日
自発的なレビュー
Salmon Assessors ロゴ

Salmon Assessors からの回答

We really appreciate your kind words, but we might not pass this on to Jeremy because he's been getting too many reviews lately, and his head is beginning to swell. Thank you for considering us.

5つ星のうち5の評価

Thank you!

I would like to thank Jeff for taking the time today to advise me with a flooding issue and how to proceed in the face of a resistant managent company. Thank you!

2024年10月3日
自発的なレビュー
Salmon Assessors ロゴ

Salmon Assessors からの回答

That’s our pleasure Engracia and I hope that letter we wrote for you does the trick. You’re managing agents have treated you appallingly and don’t worry, we don’t do “lose”!

5つ星のうち5の評価

Best experience ever!

Best experience ever!
We had a flood in our practice and the loss adjusters drove us crazy, dragging on with time, trying to cut us down etc.
We had to seek advice and all 3 J’s came to the rescue, Jeff, Jeremy and John!
Looking after contents and BI insurance and they helped us recover and get back to normality after the disaster.
Thank you so much, can’t recommend them enough

2024年7月1日
自発的なレビュー
Salmon Assessors ロゴ

Salmon Assessors からの回答

Fires—We cannot thank you enough for your kind review. Representing you and your good lady was an absolute pleasure. The loss adjuster your insurers initially sent to supposedly "help" did anything but that! He made everything exceedingly difficult and was exceptionally rude to Nora. We addressed the issue by having him removed from the claim (a feat in itself) and securing a more reasonable (though overly bureaucratic) new loss adjuster for the case. From the outset, we told you both that the claim would have its “ups and downs” but always emphasised that it's not about winning battles, but winning the war—which we did with a brilliant result. We also need to thank you for choosing us. I’ve also noticed that you’ve been kind enough to review us on another platform as well so we must’ve done something right! Additionally, may I personally thank you both for recommending us to other claimants; it is greatly appreciated. Best regards,
Jeff Salmon, Jeremy Rollinson and John Jefferson

5つ星のうち5の評価

Jeff is so helpful and gave great…

Jeff is so helpful and gave great advice so generously I can’t thank him enough for his time and expertise - highly recommend

2024年9月24日
自発的なレビュー
Salmon Assessors ロゴ

Salmon Assessors からの回答

Jeff comes with 41 years experience as a loss assessor so “knows his onions”. However, you would have received equally good advice from any of our team who have been insurance claims negotiators from 9 years through to 25 years. We are very lucky to have such an experienced team. And we thank you for getting in touch.

5つ星のうち5の評価

Highly recommend

I was lucky enough to speak with Jeff himself and he provided some really helpful advice on how to tackle my insurance claim. Highly recommend this company.

2024年9月13日
自発的なレビュー
Salmon Assessors ロゴ

Salmon Assessors からの回答

Thanks for your kind review although I promise that any of our team would have been equally as helpful.

5つ星のうち5の評価

Absolute Gem - helpful and understanding

What can I say! Without them we would be on the streets. We were flooded in 2014. Our mistake was that we did our utmost to keep the water out but up to about a centimetre got in and by the time insurance assessor came, the inside of the house had dried out. So, we put in the claim for £18000 for books clothes etc and the insurance company offered £14000. At this point, we contacted Salmon Assessors and everything changed. Our claim was redone by Mr Jeremy Rollinson. It took just over 4 years to resolve. He worked with them and us and we ended up getting floor, walls and electrics redone. We moved in a year or so later when the work was still being done and they settled in cash for work that remained doing. We still needed just over £10000 to finish off doing the remaining work. I hate to think where would be without them.

2024年2月6日
自発的なレビュー
Salmon Assessors ロゴ

Salmon Assessors からの回答

Crikey! - They say “better late than never”.
This is certainly the first time that a client has placed a review five years after the claim was settled but please don’t think that we don’t appreciate it!
Jeremy remembers your claim as though it were yesterday. Perhaps it’s important to make clear to readers of this review that very few claims ever take more than a year to settle let alone four years.
Despite, what for us was still a modest claim, this was an exceptional in its circumstances. You had the most frustrating loss adjuster working for the insurance company trying to “make his mark” but instead losing a customer in you. It might be of interest to learn that he ended up losing his job through our formal complaints procedure. He treated you as though you were responsible for the flood yourself and further treated you and your family like criminals. That's before you instructed us! Your claim should have taken about six months in total from beginning to end. In our forty year history we have never experienced a claim like this. You had the utmost patience over that long period (as we did!) even although you received many interim payments throughout. You were also a delight to represent, and Yes, you ended up with many multiples of that £14K that the insurance company initially offered you. And it's us who have to thank you for choosing us.

5つ星のうち5の評価

House fire

We would strongly recommend Salmon Assessors for the exemplary service they have provided over the past year.
We were unfortunate enough to suffer a house fire which affected the whole building. We found Salmon Assessors online and they provided a really professional and helpful service which kept our minds at ease whilst the renovation work was done. Our claim negotiator, Jeremy Rollinson, always offered sound advice with quick turnaround emails. He and his team of restoration workers - many parties involved - facilitated and completed this huge task to a very high standard successfully.
We are really grateful for their expertise, knowledge and professionalism throughout a very stressful time.

K. Marshall
A.Yao

2023年10月31日
自発的なレビュー
Salmon Assessors ロゴ

Salmon Assessors からの回答

I think it might be sensible that we do not tell Jeremy about your review because it might swell his head! Joking aside, you couldn’t have been nicer clients to represent and our grateful thanks for having chosen us.

5つ星のうち5の評価

I am writing to express our heartfelt…

I am writing to express our heartfelt gratitude for your support and assistance Jeremy during the recent stressful period we experienced due to the fire. Your guidance and help in sorting out our insurance matters were invaluable, and we cannot thank you enough for the professionalism and care you demonstrated throughout the process.
We are pleased to inform you that we have received the last instalment of the funds in our account. This financial support was crucial for us as we begin the process of rebuilding and moving forward. Your dedication and efficiency in handling our case have been truly commendable.
Once again, thank you for everything you have done for us Jeremy. Your support has made a significant difference during this challenging time, and we are deeply grateful.
Wishing you continued success, and good health.

2024年8月6日
自発的なレビュー
Salmon Assessors ロゴ

Salmon Assessors からの回答

Your kind words are sincerely appreciated and it’s not just Jeremy who takes the credit but his whole team. And let’s not forget that you also deserve thanks for having chosen us

5つ星のうち5の評価

John went way above what I expected

John went way above what I expected, totally happy with the payment he negotiated for my company

2024年7月22日
自発的なレビュー
Salmon Assessors ロゴ

Salmon Assessors からの回答

Thanks Paul, for your kind review. We must’ve done something right because we have also noticed that you’ve been good enough to place a review on another platform as well. Thank you for having chosen us to represent you.

5つ星のうち5の評価

Geoff and his team

Geoff and his team, especially John, were great from start to finish, would highly recommend these guys in any dealings you have with them. Personal service and a total understanding of our particular situation. Great work all and thank you.

2024年7月29日
自発的なレビュー
Salmon Assessors ロゴ

Salmon Assessors からの回答

We can’t thank you enough for your kind words. John is also very quick to acknowledge that he is supported by his brilliant team who remain in the background and deserve as much credit as he gets. And you deserve equal thanks for having chosen us to represent you.



5つ星のうち5の評価

They sort out the claim very efficiently and got me a higher payment than i expected.They sort out the claim very…

They sort out the claim very efficiently and got me a higher payment than i expected.

2023年8月31日
自発的なレビュー
Salmon Assessors ロゴ

Salmon Assessors からの回答

Thanks for taking the trouble to review us once again. It’s unusual that we have a client with two different claims within a couple of years. So much appreciated.

5つ星のうち5の評価

John & the team were very professional…

John & the team were very professional and diligent when acting for us. I am confidant they got the best settlement we could of got. Would recommend.

2024年6月14日
自発的なレビュー
Salmon Assessors ロゴ

Salmon Assessors からの回答

Be careful, Kieran- this is the second time we’ve acted for you and don’t forget things come about in threes so just make sure you’re insured to the hilt! Thank you for your kind words.
Kindest regards from the whole team.

5つ星のうち5の評価

Absolutely professional

Absolutely professional.
From my first contact I was given the correct and positive guidance by John.
The final outcome was excellent and as expected after John's first interaction.
Highly recommended.

2023年11月23日
自発的なレビュー
Salmon Assessors ロゴ

Salmon Assessors からの回答

We better not let John see your review because we don’t want his head swelled any further! Huge thanks for having chosen us to represent you.

5つ星のうち5の評価

Courteous, efficient & effective

A charming, courteous, efficient and effective team of advisors who came to my rescue and managed my claim. They have been both knowledgeable and supportive as well as skilled in establishing a rapport with the Insurance company which minimised any difficulty. I entirely recommend them.

2024年7月3日
自発的なレビュー
Salmon Assessors ロゴ

Salmon Assessors からの回答

Margot -thank you so much for sharing your lovely words and we see that you have also left a review on another platform so we must be doing something right! Also, allow us to tell you that you’ve become a very special client that we consider “family“ because of the awful way that you have been treated for so long and you have the patience of Job.

5つ星のうち5の評価

Salmon’s Assessors

Negotiated an excellent settlement in difficult circumstances with the insurance assessor overwhelmed by the number of claims.He arranged for a surveyor to establish exactly what was required and he obtained high spec. valuations for the work to be done.John also managed to get a cash settlement based on the surveyors work schedule.Very pleased with the outcome,expensive but worth it!

2024年7月30日
自発的なレビュー
Salmon Assessors ロゴ

Salmon Assessors からの回答

The team very much appreciates your kind words and let us say that you were a pleasure to represent.

5つ星のうち5の評価

Speaking to Salmon Assessors was like a…

Speaking to Salmon Assessors was like a breath of fresh air, or a cold shandy on a hot summers day.

Their expert advice set our minds at ease and minds at rest

2024年7月12日
自発的なレビュー
Salmon Assessors ロゴ

Salmon Assessors からの回答

Thank you so much for taking the time to review us. So much appreciated.

5つ星のうち5の評価

Spoke to Jeremy very professional very…Helpful

Spoke to Jeremy very professional very understanding giving great advice,, felt really comfortable really helpful with my concerns with an insurance claim that we are having at the moment, hopefully going to come back after speak to my legal team I can honestly say I felt very comfortable and he was keen to listen and point me in the right directions which is very hard to find in 2024,, as nobody else seems to want to bother this company will go along way,, ⭐️⭐️⭐️⭐️⭐️

2024年5月23日
自発的なレビュー
Salmon Assessors ロゴ

Salmon Assessors からの回答

We better not share this review with Jeremy… it will make his head swell! If we believe that one doesn’t need the services of a loss assessor, we will quickly tell you and give you advice on how to “go alone“. But never forget that the loss adjusters sent by the insurance company are not there to help you with your claim. Their very purpose is to save the insurance company money.

5つ星のうち5の評価

An honest company

I had an informal chat with Richard at Salmon Assessors who was very kind in giving me very honest advice whereby he suggested ways in which I could handle my claim without using their services !

2024年5月10日
自発的なレビュー
Salmon Assessors ロゴ

Salmon Assessors からの回答

Thank you for your kind words. Having been in business for some forty years, we know that it’s not all about charging for our services. If we believe that you can do something that does not necessarily need our professional services, we are delighted to offer as much gratis advice as we can to help you achieve your goal. We know that it sounds altruistic but it’s actually our very best form of advertising. We hope that when you or your extended family ever need help on a major insurance claim, you probably won’t forget to recommend us!

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